Service Manual Table of Contents Part Ⅰ : Technical Information ...............1 1. Summary ........................1 2. Specifications ......................3 2.1 Specification Sheet ......................3 2.2 Operation Characteristic Curve ..................7 2.3 Capacity Variation Ratio According to Temperature ............7 2.4 Cooling and Heating Data Sheet in Rated Frequency .............8 2.5 Noise Curve ........................8 3.
Page 3
Service Manual 9. Maintenance ......................38 9.1 Error Code List .......................38 9.2 Troubleshooting for Main Malfunction ................39 9.3 Troubleshooting for Normal Malfunction .................52 10. Exploded View and Parts List ..............54 10.1 Indoor Unit ........................54 10.2 Outdoor Unit .........................67 11. Removal Procedure ..................71 11.1 Removal Procedure of Indoor Unit ................71 11.2 Removal Procedure of Outdoor Unit ................76...
Service Manual 2.4 Cooling and Heating Data Sheet in Rated Frequency Cooling: Pressure of gas pipe Inlet and outlet pipe Rated cooling Compressor connecting indoor and temperature of heat Fan speed of Fan speed of condition(°F) (DB/WB) Model revolution outdoor unit exchanger indoor unit outdoor unit...
Service Manual 4. Refrigerant System Diagram Cooling only models Outdoor unit Indoor unit Gas pipe side Valve Di s charge Heat exchanger (evaporator) Suction Accumlator Compressor Heat exchanger Liquid pipe (condenser) side Valve Capillary Strainer Cooling and heating models Outdoor unit Indoor unit Gas pipe side...
Service Manual 5. Electrical Part 5.1 Wiring Diagram ● Instruction Symbol Symbol Color Symbol Symbol Color Symbol Name White Green Jumper cap Yellow Brown COMP Compressor Blue Grounding wire YEGN Yellow/Green Black Violet Orange Note: Jumper cap is used to determine fan speed and the swing angle of horizontal lover for this model. ●...
Page 16
Service Manual ● Outdoor Unit GWC09QB-D3DNA6E/O GWC12QC-D3DNA6E/O GWH09QB-D3DNA6E/O GWH12QC-D3DNA6E/O These circuit diagrams are subject to change without notice, please refer to the one supplied with the unit. Technical Information...
Service Manual 5.2 PCB Printed Diagram Indoor Unit ● Top view 1 Neutral wire for health function 2 Neutral wire 3 Motor of indoor fan 4 Live wire for health function 5 Jumper cap 6 Up&down swing motor 7 Feedback interface of indoor fan 8 Left&right swing motor 9 Interface of temperature sensor 10 Interface of wired controller...
Page 18
Service Manual Outdoor Unit ● Top view 1 Interface of indoor fan 2 Interface of electric heating belt 3 Interface of 4-way valve Interface of electronic expansion valve 5 Interface of earthing wire 6 Interface of live wire 7 Interface of neutral wire Interface of communication wire for indoor fan and outdoor Overload interface of...
Service Manual 6. Function and Control 6.1 Remote Controller Introduction ON/OFF button MODE button FAN button SWING button TURBO button ▲/ button SLEEP button TEMP button I FEEL button LIGHT button CLOCK button TIMER ON / TIMER OFF button Introduction for icons on display screen Set fan speed I feel Send signal...
Page 20
Service Manual 1. ON/OFF button Press this button can turn on or turn off the air conditioner. After turning on the air conditioner, operation indicator " "on indoor unit’s display is ON (green indicator. The colour is different for different models), and indoor unit will give out a sound. 2.
Page 21
Service Manual 7. SLEEP button Under COOL, HEAT or DRY mode, press this button to start up sleep function. " " icon is displayed on remote controller. Press this button again to cancel sleep function and " " icon will disappear. 8.
Service Manual Function introduction for combination buttons 1. Energy-saving function Under cooling mode, press "TEMP" and " CLOCK" buttons simultaneously to start up or turn off energy-saving function. When energy-saving function is started up, "SE" will be shown on remote controller, and air conditioner will adjust the set temperature automatically according to factory setting to reach to the best energy-saving effect.
Service Manual 6.2 Brief Description of Modes and Functions Indoor Unit ● 1.Basic function of system (1)Cooling mode (1) Under this mode, fan and swing operates at setting status. Temperature setting range is 60.8~86.0 (2) During malfunction of outdoor unit or the unit is stopped because of protection, indoor unit keeps original operation status. (2)Drying mode (1) Under this mode, fan operates at low speed and swing operates at setting status.
Page 24
Service Manual (8)I feel control mode After controller received I feel control signal and ambient temperature sent by remote controller, controller will work according to the ambient temperature sent by remote controller. (9)Compulsory defrosting function (1) Start up compulsory defrosting function Under ON status, set heating mode with remote controller and adjust the temperature to 60.8 F.
Service Manual Outdoor Units 1. Input Parameter Compensation and Calibration (1) Check the ambient temperature compensation function Indoor ambient temperature compensation function. a. In cooling mode, the indoor ambient temperature participating in computing control = (T – ⊿ T indoor ambient temperature cooling indoor ambient temperature compensation b.
Page 26
Service Manual 3. Special Functions Defrosting Control ① Conditions for starting defrosting After the time for defrosting is judged to be satisfied, if the temperature for defrosting is satisfied after detections for continuous 3minutes, the defrosting operation will start. ② Conditions of finishing defrosting The defrosting operation can exit when any of the conditions below is satisfied: ③...
Page 27
Service Manual 1. Starting estimation: After the compressor stopped working for 180s, if T > [T (the temperature of hysteresis is 35.6ºF )], inner pipe frozen-preventing frequency-limited temperature the machine is only allowed to start for operating, otherwise it should not be started, and should be stopped to treat according to the frozen- preventing protection: Clear the trouble under the mode of power turn-off / heating, and the protection times are not counted.
Page 28
Service Manual 1. Frequency limited If [T ]≤T <[T ] , you should limit the frequency raising of heating overload frequency-limited temperature inner pipe heating overload frequency reducing temperature at normal speed compressor. 2. Reducing frequency at normal speed and stopping machine: If T[ ]≤T <[T...
Page 29
Service Manual (6)Voltage sag protection After start the compressor, if the time of DC link Voltage sag [U ] is measured to be less than t Voltage sag protection time , Sagging protection voltage the machine should be stop at once, hand on the voltage sag trouble, reboot automatically after 30 minutes. (7)Communication fault When you have not received any correct signal from the inner machine in three minutes, the machine will stop for communication fault.
Page 30
Service Manual (12) Starting-up Failure Protection for Compressor Stop the compressor after its starting-up fails, restart it after 20s if the fault doesn’t shows, and if they are all failing for the successive start 3 times, it shall be reported as Starting-up Failure, and then restart up it after 3 min. When it still not be able to operate through carry out the above process for 5 times, it is available if press ON/OFF.
Page 31
Service Manual 6. Electric Heating Function of Chassis (1) When Toutdoor amb.≤32ºF , the electric heating of chassis will operate; (2) When Toutdoor amb.>35.6ºF , the electric heating of chassis will stop operation; (3)When 32ºF <Toutdoor amb.≤35.6ºF, the electric heating of chassis will keep original status. 7.
Service Manual Part Ⅱ : Installation and Maintenance 7. Notes for Installation and Maintenance Safety Precautions: 10. If the power cord or connection wire is not long enough, please get the specialized power cord or connection wire Important! from the manufacture or distributor. Prohibit prolong the wire by yourself.
Page 33
Service Manual Main Tools for Installation and Maintenance 1. Level meter, measuring tape 2. Screw driver 3. Impact drill, drill head, electric drill 4. Electroprobe 5. Universal meter 6. Torque wrench, open-end wrench, inner hexagon spanner 7. Electronic leakage detector 8.
Service Manual 8. Installation 8.1 Installation Dimension Diagram Space to the wall At least 6 At least 6 Space to the wall Drainage pipe Uint:inch Installation and Maintenance...
Page 35
Service Manual Start installation Preparation before installation Read the requirements select installation Prepare tools for electric connection location Select indoor unit Select outdoor unit installation location installation location Install the support of outdoor unit Install wall-mounting (select it according to the actual situation) frame, drill wall holes Connect pipes of indoor Fix outdoor unit...
Service Manual 8.4 Electric Connection Requirement 8.2 Installation Parts-checking 1. Safety Precaution Name Name (1) Must follow the electric safety regulations when installing Indoor unit Sealing gum the unit. Outdoor unit Wrapping tape (2) According to the local safety regulations, use qualified Support of outdoor power supply circuit and air switch.
Page 37
Service Manual in the holes. 5. Connect the Pipe of Indoor Unit (3) Fix the wall-mounting frame on the wall with tapping screws (1) Aim the pipe joint at the corresponding bellmouth.(As show (ST4.2X25TA) and then check if the frame is firmly installed by in Fig.5) pulling the frame.
Page 38
Service Manual 7. Connect Wire of Indoor Unit 8. Bind up Pipe (1) Open the panel, remove the screw on the wiring cover and (1) Bind up the connection pipe, power cord and drain hose then take down the cover.(As show in Fig.11) with the band.(As show in Fig.14) (2) Reserve a certain length of drain hose and power cord for installation when binding them.
Service Manual 8.6 Installation of Outdoor Unit Refer to the following table for wrench moment of force: 1. Fix the Support of Outdoor Unit(Select it according to Hex nut diameter(inch) Tightening torque(ft·Ibf) the actual installation situation) Φ1/4 11.10~14.75 Φ3/8 22.12~29.50 (1) Select installation location according to the house structure.
Service Manual 8.8 Check after Installation and Test (3) The water outlet can't be placed in water in order to drain smoothly.(As show in Fig.27) Operation 1. Check after Installation Check according to the following requirement after finishing installation. The drain hose can't be fluctuant Items to be checked Possible malfunction Has the unit been...
Service Manual 9. Maintenance 9.1 Error Code List Display of lamp (the times of blinking) Display of Name of malfunction Indoor Outdoor indoor unit Anti-freezing protection Block or Low pressure of refrigerant system Compressor exhaust high temperature protection AC over-current protection Communication failure between indoor unit and outdoor unit Anti-high temperature protection No feedback of indoor fan motor...
Service Manual 9.2 Troubleshooting for Main Malfunction ●Indoor unit: 1. Malfunction of Temperature Sensor F1, F2 Main detection points: ● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted? ● Is there short circuit due to trip-over of the parts? ●...
Page 43
Service Manual 2. Malfunction of Blocked Protection of IDU Fan Motor H6 Main detection points: ● SmoothlyIs the control terminal of PG motor connected tightly? ● SmoothlyIs the feedback interface of PG motor connected tightly? ● The fan motor can't operate? ●...
Page 44
Service Manual 3. Malfunction of Protection of Jumper Cap C5 Main detection points: ● Is there jumper cap on the mainboard? ● Is the jumper cap inserted correctly and tightly? ● The jumper is broken? ● The motor is broken? ●...
Page 45
Service Manual 4. Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8 Main detection points: ● Instant energization afte de-energization while the capacitordischarges slowly? ● The zero-cross detectioncircuit of the mainboard is defined abnormal? Malfunction diagnosis process: Start Turn power off for 1minute,the turn...
Page 46
Service Manual ●Outdoor unit: (1) Capacitor charge fault (Fault with outdoor unit) (AP1 below refers to the outdoor control panel) Main Check Points: ●Use AC voltmeter to check if the voltage between terminal L and N on the wiring board is within 210VAC~240VAC. ●Is the reactor (L) correctly connected? Is the connection loose or fallen? Is the reactor (L) damaged? Fault diagnosis process: Turn on the unit...
Page 47
Service Manual (2) IPM Protection, Out-of-step Fault, Compressor Phase Overcurrent (AP1 below refers to the outdoor control panel) Main check points: ●Is the connection between control panel AP1 and compressor COMP secure? Loose? Is the connection in correct order? ●Is the voltage input of the machine within normal range? (Use AC voltmeter to measure the voltage between terminal L and N on the wiring board XT) ●Is the compressor coil resistance normal? Is the insulation of compressor coil against the copper tube in good condition? ●Is the working load of the machine too high? Is the radiation good?
Page 48
Service Manual Energize and switch on Use AC voltmeter If the voltage Check the supply to measure the IPM protection between terminal L voltage and voltage between occurs after the and N on wiring machine has run for terminal L and N restore it to board XT is within a period of time?
Page 49
Service Manual (3) High temperature and overload protection diagnosis (AP1 hereinafter refers to the control board of the outdoor unit) Mainly detect: ●Is outdoor ambient temperature in normal range? ●Are the outdoor and indoor fans operating normally? ●Is the heat dissipation environment inside and outside the unit good? Fault diagnosis process: Overheat and high temperature protection...
Page 50
Service Manual (4) Start-up failure (following AP1 for outdoor unit control board) Mainly detect: ●Whether the compressor wiring is connected correct? ●Is compressor broken? ●Is time for compressor stopping enough? Fault diagnosis process: Power on the unit Restart it up after Is stop time of the compressor 3 minutes longer than 3 minutes?
Page 51
Service Manual (5) Out of step diagnosis for the compressor (AP1 hereinafter refers to the control board of the outdoor unit) Mainly detect: ●Is the system pressure too high? ●Is the input voltage too low? Fault diagnosis process: Out of step occurs in Out of step occurs once the operation unit is powered on.
Page 52
Service Manual (6) Overload and air exhaust malfunction diagnosis (following AP1 for outdoor unit control board) Mainly detect: ●Is the PMV connected well or not? Is PMV damaged? ●Is refrigerant leaked? Fault diagnosis process: 20 minutes after the complete unit is powered off Is the terminal FA for the Connect the...
Page 53
Service Manual (7) Power factor correct or (PFC) fault (a fault of outdoor unit) (AP1 hereinafter refers to the control board of the outdoor unit) Mainly detect: ●Check if the reactor (L) of the outdoor unit and the PFC capacitor are broken Fault diagnosis process: Start Check wiring of the...
Page 54
Service Manual (8) Communication malfunction: (following AP1 for outdoor unit control board) Mainly detect: ●Is there any damage for the indoor unit mainboard communication circuit? Is communication circuit damaged? ●Detect the indoor and outdoor units connection wire and indoor and outdoor units inside wiring is connect well or not, if is there any damage? Fault diagnosis process: Start...
Service Manual 9.3 Troubleshooting for Normal Malfunction 1. Air Conditioner Can't be Started Up Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting Confirm whether it's due to power failure. If yes, No power supply, or poor After energization, operation indicator isn’t bright wait for power recovery.
Page 56
Service Manual 4. ODU Fan Motor Can't Operate Possible causes Discriminating method (air conditioner status) Troubleshooting Connect wires according to wiring diagram to Wrong wire connection, or poor Check the wiring status according to circuit make sure all wiring terminals are connected connection diagram firmly...
Service Manual 11. Removal Procedure Warning: Be sure to wait for a minimum of 20 minutes after turning off all power supplies and discharge the refrigerant completely before removal. 11.1 Removal Procedure of Indoor Unit NOTE: Take A6 panel for an example. Step Procedure 1.
Page 75
Service Manual Step Procedure 4. Remove electric box cover Screw Electric box cover Remove the screws on the electric box cover to remove the electric box cover. 5. Remove front case sub-assy Screws Remove the screws fixing front case. Note: 1.Open the screw caps before removing the screws around the air outlet.
Page 76
Service Manual Step Procedure 7. Remove electric box assy Screw Loosen the connection clasps between shield cover of electric box sub-assy and Clasps electric box, and then remove the shield cover of electric box sub-assy. Remove the screw fixing electric box assy . Electric box Shield cover of electric box sub-assy...
Page 77
Service Manual Step Procedure Instruction: Some wiring terminal of this product is with lock catch and other devices. circlip The pulling method is as below: holder 1.Remove the soft sheath for some terminals at first, hold the circlip and then pull out the terminals.
Page 78
Service Manual Step Procedure 9. Remove motor and cross flow blade Remove the screws fixing motor clamp Screws and then remove the motor clamp. Motor clamp Cross flow Remove the screws at the connection Screw Motor place of cross flow blade and motor; lift Holder the motor and cross flow blade upwards sub-assy...
Service Manual 11.2 Removal Procedure of Outdoor Unit Warning: Be sure to wait for a minimum of 20 minutes after turning off all power supplies and discharge the refrigerant completely before removal. NOTE: Take heat pump for example. Steps Procedure 1.Remove big handle Before disassamble....
Page 80
Service Manual 3.Remove grille and front panel Remove connection screws between the front grille and the front panel. Then remove the front grille. Remove connection screws connecting the front panel with the chassis and the motor support, and then remove the front panel. Grille Panel 4.Remove axial flow blade...
Page 81
Service Manual 6.Remove electric box assy Electric box assy Remove the 2 screws fixing the cover of elec- tric box. Lift to remove the cover. Loosen the wire and disconnect the terminal. Lift to re- move the electric box assy. 7.Remove 4-way valve assy Unscrew the fastening nut of the 4-way Valve 4-way Valve Assy...
Page 82
Service Manual 9.Remove motor and motor support Motor support Remove the 4 tapping screws fixing the motor. Pull out the lead-out wire and remove the Motor motor. Remove the 2 tapping screws fixing the motor support. Lift motor support to re- move it.
Page 83
Service Manual 11.Remove Compressor Remove the 2 screws fixing the gas valve. Unsolder the welding spot connecting gas valve and air return pipe and remove the gas valve. (Note: it is necessary to warp the gas valve when unsoldering the welding spot.) Remove the 2 Liquid valve screws fixing liquid valve.
Service Manual Appendix: Appendix 1: Reference Sheet of Celsius and Fahrenheit Conversion formula for Fahrenheit degree and Celsius degree: Tf=Tcx1.8+32 Set temperature Fahrenheit Fahrenheit Fahrenheit display Fahrenheit display Fahrenheit display Fahrenheit Celsius (℃) Celsius (℃) Celsius (℃) temperature temperature temperature (℉)...
Service Manual Appendix 3: Pipe Expanding Method Pipe Note: Pipe cutter Improper pipe expanding is the main cause of refrigerant leakage.Please expand the pipe according to the following steps: Leaning Uneven Burr A:Cut the pip ● Confirm the pipe length according to the distance of indoor unit and outdoor unit. ●...
Service Manual Appendix 4: List of Resistance for Temperature Sensor Resistance Table of Ambient Temperature Sensor for Indoor and Outdoor(15K) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) -2.2 138.1 18.75 138.2 3.848 208.4 1.071 -0.4 128.6 69.8 17.93 3.711 210.2 1.039 121.6...
Page 87
Service Manual Resistance Table of Tube Temperature Sensors for Indoor and Outdoor (20K) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) Temp.( Resistance(kΩ) -2.2 181.4 25.01 138.2 5.13 208.4 1.427 -0.4 171.4 69.8 23.9 4.948 210.2 1.386 162.1 71.6 22.85 141.8 4.773 1.346 153.3 73.4...
Need help?
Do you have a question about the GWH09QB-D3DNA5E/I and is the answer not in the manual?
Questions and answers