Triton TDL Gateway Modem Installation Procedures Manual

Tdl gateway wireless modem

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TDL G

aTeway

nsTaLLaTion

orPoraTe

registered trademark of Triton Systems of Delaware LLC.

ireLess

roceDures

TDN 07103-10179

May 8, 2012

eaDquarTers

21405 B St.

Long Beach, MS 39560

Phone: (800) 259-6672

Fax: (228) 868-9445

oDeM

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Page 1 TDN 07103-10179 May 8, 2012 orPoraTe eaDquarTers 21405 B St. Long Beach, MS 39560 Phone: (800) 259-6672 Fax: (228) 868-9445 COPYRIGHT NOTICE © 2012 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of Delaware LLC.
Page 2: Document Updates
Wireless Modem. Software update files are required. Software Requirement LOAD SOFTWARE BEFORE PROCEEDING IF YOU ARE USING TRITON CONNECT, YOU MUST ALSO UPDATE THE TRITON CONNECT COMPUTER USING TC5.5SP1 AVAILABLE ON THE TRITON PARTNER WEBSITE Software has been provided on the Triton partner website.
Page 3: Software Installation
nsTaLLaTion DO NOT PLUG IN THE MODEM AND START THE ATM UNTIL ALL SOFTWARE HAS BEEN INSTALLED! ATM must be at a minimum 2.4.0 with service packs and SSL certificates loaded Software Installation: • Check Management > Terminal Status > Configuration Summary > Program Version.
Page 4 TDL G aTeway oDeM Service Packs to load • xu20xcmn2.4.0sp4a.tlf - X1 (XScale) US Update (must install on US 2.4.0) Inside web site zip file: XScale_2.4.0_TDL Gateway Modem.exe • xu30xcmn2.4.0sp4a.tfv - X2 US Update (must install on US 2.4.0) Inside web site zip file: X2_2.4.0_TDL Gateway Modem.exe •...
Page 5: Important Notes
Go to the section for your ATM to continue the hardware installation, and last section to configure the ATM. IMPORTANT NOTES: Use of any antenna, other than that supplied by Triton, WILL void the RF certification and warranty. The antenna must be positioned such that there is at least 8 inches (20cm) separation from any person.
Page 6: Fcc Certification
TDL G aTeway oDeM Fcc c erTiFicaTion...
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Page 27: Section 6 Configuration
SSL certificate in your TC PC, a Domain name for the TC PC, and the TC software must be upgraded to TC5.5.6. ATM TC configuration: Go to Management > Terminal Configuration > More Options > Triton Connect. Configure as follows: •...
Page 28: Error Codes
If a weak signal is encountered, and does not improve, it may be necessary to obtain the booster amplifier. The amplifier installs between the TDL Gateway and the antenna, and requires AC power. It increases both the Transmit and Receive signals. Contact Triton Technical Support for fur- ther details. 1.800.259.6672 ...
Page 29 Triton Systems of Delaware, LLC X1/X2 TDL Gateway Software Release Notes Affected products RL1600, RL2000, RL5000, FT5000, RT2000, Traverse September 30, 2011 Version 1.0 Triton Systems of Delaware, LLC 21405 B Street Long Beach, MS 39560 PHONE: (228) 868-1317 FAX: (228) 868-0437...
Page 30: Hardware Support
Please check with your host processor if any additional SSL certificates are required to be installed to properly connect using SSL. External Dependencies Triton Connect 5.5 SP1 is required to connect to ATMs with the TDL Gateway modem. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC...
Page 31 Description of Changes TDL Gateway Modem This software adds support for the TDL Gateway modem. The following section details the configuration needed to use the modem. On the following screen, Main Menu – Terminal Configuration – Communication, “TCP/IP (Wireless)”should be selected for Communication Protocol.
Page 32 On the following screen, Main Menu – Terminal Configuration – Communication, “Enable SSL” should be selected. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 4 of 15 September 30, 2011...
Page 33 When TCP/IP (Wireless) is selected for the Communication Protocol, a menu item—“TCP/IP (Wireless)”—shows up on Main Menu – Terminal Diagnostics. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 5 of 15 September 30, 2011...
Page 34 2...30: (-109) dBm..(-53) dBm / 2 dBm per step (-51) dBm or greater not known or not detectable A signal strength of 7 or greater is recommended. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 6 of 15 September 30, 2011...
Page 35 On the following screen, Main Menu – Terminal Diagnostics – TCP/IP Wireless, there is an option to Connect. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 7 of 15 September 30, 2011...
Page 36 After selecting “Connect” on Main Menu – Terminal Diagnostics – TCP/IP (Wireless), the following screen appears which displays the Wireless IP Address received from the carrier upon a successful connection. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 8 of 15 September 30, 2011...
Page 37 Port disconnected. Modem disconnected, modem off or in use Device not ready; device or modem is not functioning No signal strength; antennae disconnected. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 9 of 15 September 30, 2011...
Page 38 In order to debug a SSL connection issue, go to Main Menu – Terminal Diagnostics – Modem / Ethernet. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 10 of 15 September 30, 2011...
Page 39 Select “Test” on Main Menu – Terminal Diagnostics – Modem / Ethernet. This will allow you to connect and disconnect and will provide more detailed information. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 11 of 15 September 30, 2011...
Page 40 (domain name). Note that this operation will use the port number configured in Terminal Configuration > Communication > Host IP Port. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 12 of 15 September 30, 2011...
Page 41 The following screen shows the results of a connection attempt. This is an example of a successful connect.. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 13 of 15 September 30, 2011...
Page 42 Out of date – Check the date on the terminal, OR The certificate being used by the host has not been signed by a valid certificate authority. TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 14 of 15 September 30, 2011...
Page 43: Revision History
Revision History Date Version Description of Change September 29, 2011 Initial version TDL Gateway Software Release Notes Triton Systems of Delaware, LLC Page 15 of 15 September 30, 2011...
Page 44 Triton Connect September 30, 2011 Version 1.0 Triton Systems of Delaware, LLC 21405 B Street Long Beach, MS 39560 PHONE: (800) 367-7191 FAX: (228) 575-3101 Triton Connect 5.5 SP1 Release Notes Triton Systems Page 1 of 4 September 30, 2011...
Page 45 4.2 S ..........4 ENDING MULTIPLE ALERTS FOR SAME ERROR STATUS 4.3 C ........... 4 OMLOC ISSUE CAUSES ERMINAL ANAGER TO CRASH REVISION HISTORY .................... 4 Triton Connect 5.5 SP1 Release Notes Triton Systems Page 2 of 4 September 30, 2011...
Page 46 This release of Triton Connect adds support for dynamic IP addresses for the TDL Gateway cellular modem. If the IP address of an ATM using a TDL Gateway modem changes, Triton Connect will be notified and the IP address it stores for the terminal will automatically be updated in the Triton Connect database.
Page 47: Bug Fixes
This has been corrected. If Triton Connect receives an error status from the terminal that causes an email alert to be generated, another email alert will not be sent for that terminal until the error status has changed.

Triton TDL Gateway Modem Installation Procedures Manual

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