Related Manuals for FirstData iWL252
Summary of Contents for FirstData iWL252
- Page 1 Pay@Table Semi-Integrated Short and Long Range Restaurant Solution Quick Setup Guide Pay@Table-QSG-2017-03...
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Page 2: Table Of Contents
Pay@Table-QSG Table of Contents What is Included in the Package? hardware options 4 Setting up the Hardware 4 connect the power and turn on your terminal charge the battery completely pair your terminal with its base set or change your terminal’s date and time change your administrator password change your merchant password 7 integrated configuration 8... - Page 3 Pay@Table-QSG Reading the Status Bar Processing Settlement Transactions Printing Reports 19 server reports printing defined server ids terminal configuration reports emv parameter report For Your Reference 21 unlocking a locked terminal reprinting a receipt about the paper roll inserting or replacing the paper roll battery power charging base and usb charger Troubleshooting...
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Page 4: What Is Included In The Package
The configuration and number of terminals and communication bases is dependent on your location’s configuration. » iWL250 terminal (IWL252 BT Short Range or IWL255 3G Long Range) » One standard Ethernet cable (7 feet in length) » 5 replacement iWL252 paper rolls (PAPER-FD400) »... -
Page 5: Connect The Power And Turn On Your Terminal
Pay@Table-QSG connect the router If you are using the iWL252 Bluetooth (Short Range) terminal, plug one end of Ethernet cable into your router or into the network socket connected to your router. Plug the other end into the back of the terminal’s communication base. -
Page 6: Pair Your Terminal With Its Base
USB port on the terminal as seen in the image below. Charge the terminal using the Micro USB port. pair your terminal with its base If you are using the iWL252 Bluetooth (Short Range) terminal, your terminal is paired with its Bluetooth (Short Range) communication base. The serial number of the base the terminal is paired can be found on the terminal status bar as seen on the screen capture below. -
Page 7: Change Your Administrator Password
Pay@Table-QSG Enter the time using the terminal’s keyboard, keeping the format HH:MM and press the GREEN ENTER key. Press the RED CANCEL key 3 times to return to the main FIRST DATA screen. change your administrator password The terminal provides merchants the ability to password-protect certain functions they do not wish their staff to access. -
Page 8: Integrated Configuration
Pay@Table-QSG If you enter your MERCHANT PASSWORD incorrectly 5 times in a row at any time, YOUR TERMINAL WILL LOCK and you will need to contact one of our FIRST DATA MERCHANT SERVICES at 1-888- 263-1938 to have the password reset. From the FIRST DATA screen, press to access the ADMIN menu and then 9 - PWD CONFIG. - Page 9 Pay@Table-QSG To continue, press the green key. On the ENTER TGI PORT page: » For the Short Range (Bluetooth) terminal, change the TGI PORT to the merchant’s Port Number. The default Port number is 99999. » For the Long Range (3G) terminal, change the TGI PORT to the merchant’s Port Number.
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Page 10: Change The Default Settings
Pay@Table-QSG Change the Default Settings adjust tip percentages You are able to change the TIP presets. The current TIP presets are as follows: Tip Preset 1 = 10% and Tip Preset 2 = 15% The third option that can be chosen by the customer is OTHER; allowing the customer to enter his or her own tip percentage. -
Page 11: Change The Sleep Timer Value
Pay@Table-QSG change the sleep timer value The screen saver is activated when the terminal enters into sleep mode in order to save power when the terminal is off the base. The default value is 40 seconds. Restart the terminal by pressing the pound (#) + yellow keys along with the green OK key. -
Page 12: Set Or Remove Server Id Passwords
Pay@Table-QSG To delete a Server ID: Server IDs cannot be deleted when a batch is open. CLOSE THE BATCH and then delete the Server ID you want to delete. Press 2. DELETE and press the GREEN OK key. Enter the Server ID and press the GREEN OK key. In our example, we deleted Server ID 8. -
Page 13: Configure The 3G Access Point Network (Apn)
Pay@Table-QSG TO ADD A SERVER PASSWORD REQUEST before each transaction, press the key. Now, each time a server runs a transaction (sale, pre-auth, etc), the Server will be asked to enter his or her Server Password. TO REMOVE THE SERVER PASSWORD REQUEST before each transaction, press the key. -
Page 14: Understanding Key Functions
Each terminal is LABELED IWL250 as it is part of the Ingenico iWL250 series of terminals. The sticker on the back cover of the terminal will verify that the terminal is an iWL252 Bluetooth (Short Range) or iWL255 3G (Long Range) terminal. -
Page 15: Power Off The Terminal
Pay@Table-QSG power off the terminal Press and hold the YELLOW BACK key and the POUND key at the same time to power off the terminal. correct key entries If you make a mistake when entering numbers or letters on the terminal, press the YELLOW BACK key until the letters or numbers are removed and re-key the correct entry. -
Page 16: Reading The Status Bar
Pay@Table-QSG Reading the Status Bar When using the Bluetooth terminal, we recommend the Bluetooth communication base be installed in a central location; providing your restaurant with a reliable Bluetooth signal and, in turn, consistent transaction processing. When the terminal is powered on, Status Bar will display as shown below. INFORMATION INDICATOR DESCRIPTION... - Page 17 Pay@Table-QSG INFORMATION INDICATOR DESCRIPTION When using a Bluetooth (Short Range) terminal and the link has been interrupted you will see a red B and translations cannot be processed. If you are close enough to the base it will Red Bluetooth re-establish connection quickly.
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Page 18: Processing Settlement Transactions
Pay@Table-QSG Processing Settlement Transactions COMPLETE A SETTLEMENT TRANSACTION AT THE END OF EACH DAY. The terminal has two options: AUTO SETTLEMENT and MANUAL SETTLEMENT. AUTOSETTLEMENT: The terminal closes the batch automatically at the end of each day. MANUAL SETTLEMENT: You are responsible to close the batch at the end of each day. -
Page 19: Printing Reports
Pay@Table-QSG Printing Reports From the FIRST DATA screen, press the ADMIN key followed by the number 2 to view the reports available. server reports You can print a DETAIL or SUMMARY report of your servers’ activities on the terminal before you settle. If there are no transactions on the terminal, a report cannot be printed. -
Page 20: Printing Defined Server Ids
Pay@Table-QSG printing defined server ids The PRINT function prints the Server IDs that have been defined on the terminal. From the FIRST DATA screen, press to access the ADMIN menu. Press 3. SETUP menu, press 4. SERVER SETUP menu. Enter your Merchant Password and press the GREEN OK key. The Server Setup section is password protected unless the default settings are changed. -
Page 21: For Your Reference
When the red stripe appears, it is time to replace the paper roll. We recommend you only use Ingenico approved paper rolls in the iWL252 terminal. Contact your FIRST DATA MERCHANT SERVICES REPRESENTATIVE at 1-888-263-1938 to order any supplies you may require. Paper Type: Paper thermal colour White Width: 56 mm (2.2 in) -
Page 22: Inserting Or Replacing The Paper Roll
Pay@Table-QSG inserting or replacing the paper roll Ensure that the paper roll has been unwrapped before placing it in the terminal. Push lightly on the paper compartment cover and pull up to lift and open the paper cover. Insert the new roll of paper. Pull up the paper when loaded so it can be seen when the flap is closed. -
Page 23: Charging Base And Usb Charger
Pay@Table-QSG charging base and usb charger If your terminal is placed on a base and the base is plugged into a wall outlet, or the terminal is plugged into its USB charger, a plug icon will display on the terminal to indicate the base is powered on and will start charging the battery. -
Page 24: Pin Pad, Settlement & Funding Support
Branch, Toronto, ON, Canada. All trademarks, service marks and trade names used in this material are the property of their respective owners. iWL252 Bluetooth, iWL 255 3G, and Ingenico logo are trademarks of Ingenico Group, registered in the U.S. and other countries.
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