Related Manuals for trutankless TR36
Summary of Contents for trutankless TR36
- Page 1 All-Electric Water Heater INSTA LLAT I ON A ND OP ERAT I O N G UI D E RESIDENTIAL MODEL SERIES COMMERCIAL MODEL SERIES TR36 | TR29 | TR24 | TR20 | TR15 TC33 | TC25 | TC21 | TC17 | TC13...
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Page 2: Table Of Contents
TAB L E O F CO N TE N TS IN T RO DU CTI ON R E G I ST E RI NG YO U R U N I T CO N NE CTI NG TO T HE I N T E RN ET PR OG RAM M I N G YO UR TR U TA N KL E SS ®... -
Page 3: Int Roduct I On
Your plumber may have already registered the device upon purchase and/or installation. If that is the case, you will likely have already received an email from trutankless containing your user ID and temporary password that you will need to verify your registration and create your account at home.trutankless.com. -
Page 4: Co Nne Ct Ing To T He I N T E Rne T
You also get the peace of mind of knowing that, if the unit ever detects an anomaly of any kind (for example, your teenager is taking another epically long shower) your trutankless unit will notify you and, in the case of a problem, has the ability to contact your plumber as well. - Page 5 Tap “Done” when complete. NOTE: The trutankless interface does not automatically offer a pre-populated menu of Wi-Fi networks from which to choose from. You must key in your Wi-Fi network name precisely as it is designated. Any mistakes or omissions in the entry of the network name, including upper/lower case, special characters, and so forth, for which fails to match the exact network name will prevent the unit from recognizing your Wi-Fi network and the connection will not be made.
- Page 6 Your licensed contractor may have already set some basic system parameters, like date, time, and display units, at the time of installation. You can verify these settings to ensure the best performance from your trutankless water heater. The LCD screen is the interface for all your programming needs. The default screen is the Home screen, from where all the programming features can be accessed.
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Page 7: S Et Ti Ng /A Djust I Ng T H E Ope Ratin G Te Mperatu Re
S ET TI NG /A DJUST I NG T H E OPE RATIN G TE MPERATU RE The trutankless unit comes preprogrammed for an initial temperature setting of 120°F (49°C). This set point can be changed via the Temperature Controller on the Home screen from 90°F to 140°F (32°C to 60°C), in single digit increments. -
Page 8: S E Tti Ng S Sc Re E N
S E TTI NG S SC RE E N From the Home screen, you may access the Settings screen by tapping the Gear icon at the top of the Right Navigation Bar. When you enter the Settings window, by default the Display window is visible at the top level. DISPLAY Tap the “Temperature as”... -
Page 9: P E Ak/ O F F -Pea K S Cr E E N
P E AK/ O F F -PEA K S CR E E N One of the most valuable features of the trutankless Water Heater is its Energy Saving Programming functionality. The unit has the ability to control the amount of energy used to heat the water flowing through the unit. The owner can control the amount of power utilized during “Peak”... -
Page 10: A Way Sc R Een
AW AY SC RE E N Putting your trutankless unit in Away Mode tells the unit that it should not expect water to flow through it while the mode is ON. The unit will send alerts to the Bollente Monitoring Service if it detects a flow of water, an indication that there might be some unusual or inappropriate activity (such as, a pipe has burst or someone left a hot water tap on.) -
Page 11: Data Sc R Een
DATA SC R EEN The Data screen provides the trutankless unit owner with a variety of valuable information regarding the performance of the unit. It displays trend graphs and real-time values for easy monitoring and diagnosis of the unit’s operating condition, as well as water use statistics. -
Page 12: A Le Rt Cond I Ti Ons
ADVANCED To set the power percentage that will be allowed during The Advanced Screen provides service professionals with test and factory reset capability. The following conditions are normally displayed: DEMO MODE Demo mode is a feature that is only used by service professionals to test functions of the screen. -
Page 13: Fr E E Ze G Ua R D P R Ote Ctio
FR EEZE GUAR D P R OT E CT I O N M O D E The MODEL TR/TC trutankless Residential Water Heater is designed such that, should the water temperature at either the inlet or outlet cool to 41°F (5°C), the heater automatically warms the water to approximately 45°F (7°C). This cycle will continue for as long as the unit experiences temperatures near the freezing point. -
Page 14: R E P O Rts 1
The system will then automatically take you to the Dashboard. The Dashboard is your account home page. From the Dashboard you can see the status of your unit, adjust the temperature set point on your unit, and see real time and historical usage data. By pressing the System Status icon, you will be able to adjust the temperature in real time for your system. -
Page 15: T Ec Hnical Data
Model Height Width Depth Weight Amperage kW Range Range Size (two pole) [optional] Fittings Threaded TR36 17.3" 23.74" 5.5" 35.3 lbs 220 - 240 31.8 - 36.0 > 200 A (2) 80A (4) #4 AWG 3/4" NPT (1) 125A (2) #2 AWG... -
Page 16: T Rouble S Ho Ot Ing
T ROUBLE S HO OT ING The following is a list of the most frequent fault conditions and the possible corrective action. If you are not able to resolve a problem please contact us toll free at 855-TO-BUY-TRU (855-862-8987) before removing the unit from the wall. PROBLEM CAUSE SOLUTION... -
Page 17: In Stal L Ati O N A N D M A In Te N A N C E
INSTAL L ATI O N & M AINT EN A N CE I N TR O D U CTIO N Thank you for purchasing the trutankless Model TR/TC Water Heater. The Model TR/TC is a sophisticated, yet easy to operate, water heating system that will provide years of trouble-free service. -
Page 18: Insta Llati O N
& INSTA L LAT I O N In general, the trutankless unit can be installed in the same location where the old tank water heater was located. However, to ensure safe, trouble-free performance and keep the warranty in effect, the following precautions... - Page 19 INSTAL LATION A ND OPE RAT ION GUI DE Hot water outlet pipes leaving unit can be hot to the touch. Insulation must be used for hot water pipes located 36˝ (92 cm) or less from ground level due to burn risk to children. SAFETY NOTE: ...
- Page 20 If you do not already know the quality of your water, we advise testing (your water department may be able to assist).
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Page 21: M O U N Ti N G T H E U Ni
INSTAL LATION A ND OPE RAT ION GUI DE MO UNT ING THE UN I T The MODEL TR&TC units require the following minimum physical clearances: • Front: 24˝ (61 cm) • Back: 0˝ (0 cm) • Sides: 1˝ (2.5 cm) •... - Page 22 Figure 2. Mounting Brackets Remove the cover from the unit and set it aside. The trutankless unit has four (4) slots on the back panel that fit over corresponding hooks located on the the top edge of each wall bracket. One of the two brackets supplied with the trutankless unit has two (2) truss head Philips machine screws lightly threaded into it.
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Page 23: Co N Ne Cti Ng T He W At Er S U Pp
INSTAL LATION A ND OPE RAT ION GUI DE CON N ECT ING T H E W AT E R SU PPLY NOTE: Bollente recommends covering the unit with plastic or other impermeable sheeting until all water connections have been installed and tested, to protect the internal parts from potential leaks. Leave the tubing manifold connections uncovered for access. -
Page 24: E L E Ctr Ical Co Nn E Ct I O N
Note that a temperature pressure and relief safety valve is not required according to national plumbing codes as instantaneous water heaters are not considered pressure vessels. The trutankless comes equipped with a mechanical thermal cut out and the copper manifold is not defined as a pressure vessel according to ASME. If your water lines are plastic piping or tubing (PVC,PEX, Etc.), a pressure relief valve rated to equal or less than the... -
Page 25: P R O D Uct M O D E L S E T T I Ng
NOTE: We strongly recommend the use of copper conductors only. NOTE: Electrical connections should be made ONLY after the water system is connected and is tested to be leak-free; all appropriate fittings are installed; and the required AWG copper wires have been routed to the trutankless MODEL BR/BCWater Heater. -
Page 26: Co M P L E Ti N G T H E I N Sta L Lat I
Tighten the four (4) truss head screws (two at bottom of unit and two at top) until comfortably snug. Do not over tighten. Only now is trutankless MODEL BR/BC Water Heater ready for power-up and configuration. -
Page 27: M Ai Nt E N Anc
• Surrounding heater – Clean and free of dust and debris In case of an error message from the trutankless MODEL TR Residential Water Heater, turn off all the hot water faucets Wait for one minute. Turn a hot water faucet back on. If the error message persists, call your licensed contractor or authorized service technician. -
Page 28: W Ar Ran Ty A N D L E Ga
Manufacturer’s workmanship from the date of original purchase and (ii) leaks solely due to defects in materials or Manufacturer’s workmanship from the date of original purchase or the date of Owner’s occupancy of a new dwelling in which the trutankless Water Heater is installed. However, if Owner cannot document the original date of purchase with the original sales receipt, then the limited warranty period begins on the date the trutankless Water Heater was manufactured. - Page 29 UID and Serial Number of the unit used during registration and has reviewed the “Installation Manual” that was supplied with the Product. The UID and Serial Number of the unit can be found on the “About” screen of the unit and on your unit Settings page of mytankless.com. trutankless Technical Assistance will, at its sole discretion, determine the best method for repair.
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Page 30: P R Ivacy Po L I Cy
Any data that Trutankless receives from third-party products and services will be processed and stored by Trutankless and will be treated in accordance with this Privacy Statement. This information may be processed in the same ways as any other data that is a part of your Trutankless account or the... - Page 31 TO THE INTERNET OR CREATES AN ACCOUNT? To connect your Trutankless Product to our Services, or to access your Trutankless Product over the Internet from a computer, a smartphone or a tablet, you will need to connect it to your Wi-Fi network. During setup, the Trutankless Product will ask for your Wi-Fi network name (SSID) and password to connect to the Internet.
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Page 32: T Er M S O F S E Rvi Ce
Services. (b) Eligibility. You may use the Services only if you can form a binding contract with trutankless, and if you are in compliance with these Terms and all applicable local, state/provincial, national, and international laws, rules, and regulations. Any use or access to the Services by anyone under the age of 13 is strictly prohibited and is a violation of these Terms. - Page 33 You acknowledge that you may be required to install Updates to use the Services and the Product and you agree to promptly install any Updates trutankless provides. Your continued use of the Services and the Product is your agreement – (i) to these Terms with respect to the Services, and (ii) to the End User License Agreement with respect to updated Product Software.
- Page 34 (j) Access Outside Certain Countries. Although the Site is accessible worldwide, the Products and Services provided or accessed through or on the Site are not available to all persons or in all countries. If you choose to access the Site from outside a country in which trutankless supports the Product and Services you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country.
- Page 35 Mobile Apps, e.g., the App Store from Apple or the Android app market from Google (each an “App Store”). You acknowledge that these Terms are between you and trutankless and not with an App Store. Each App Store may have its own terms and conditions to which you must agree before downloading Mobile Apps from it.
- Page 36 10. DISPUTES AND ARBITRATION (a) Contact trutankless First. If a dispute arises between you and trutankless, our goal is to learn about and address your concerns. You agree that you will notify trutankless about any dispute you have with trutankless regarding these Terms by contacting trutankless.
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Page 37: E N D Use R L I C Ens E Ag R Ee M E
(d) Entire Agreement/Severability. These Terms constitute the entire agreement between you and trutankless regarding the use of the Services. Any failure by trutankless to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. - Page 38 1. LICENSE Subject to the terms of this EULA, trutankless grants to you a limited and nonexclusive license (without the right to sublicense) to execute one (1) copy of the Product Software, in executable object code form only, solely on the Product that you own or control and solely for use in conjunction with the Product for your personal, non-commercial purposes.
- Page 39 Products or Product Software or any feature of them. Actual energy savings and monetary benefits vary with factors beyond trutankless’ control or knowledge. From time to time, trutankless may use the Product Software to provide you with information that is unique to you and your energy usage and suggests an opportunity to save money on energy or water bills if you adopt suggestions or features of the Product or Product Software.
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Page 40: Fcc Stat Em En
17. WAIVER All waivers by tyrutankless will be effective only if in writing. Any waiver or failure by trutankless to enforce any provision of this EULA on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. -
Page 41: N Ote
INSTAL LATION A ND OPE RAT ION GUI DE N OT ES...
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Questions and answers
I **** not able to figure out how to adjust temp on my water tank. I just bought this house and also unable to log in to your site. Please help
To adjust the temperature on a Trutankless TR36 water heater:
1. Access the Temperature Controller on the Home screen.
2. Use the touchscreen rotary adjustment.
- Drag the indicator arrow clockwise (right) to increase the temperature.
- Drag the indicator arrow counterclockwise (left) to decrease the temperature.
3. The temperature can be set between 90°F and 140°F (32°C to 60°C) in single-digit increments.
This answer is automatically generated