Samsung RT21M User Manual
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Samsung RT21M User Manual

Free standing appliance
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Refrigerator

User manual

RT18M*/RT21M*
Free Standing Appliance
Untitled-1 1
2017-03-15
3:50:32

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Summary of Contents for Samsung RT21M

  • Page 1: User Manual

    Refrigerator User manual RT18M*/RT21M* Free Standing Appliance Untitled-1 1 2017-03-15 3:50:32...

  • Page 2: Table Of Contents

    Cleaning Replacement Troubleshooting General Do you hear abnormal sounds from the refrigerator? Warranty (USA) WARRANTY ON SAMSUNG REFRIGERATOR Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty...

  • Page 3: Safety Information

    Safety information • Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. • This appliance is not intended for use by persons (including children) with reduced...

  • Page 4: Important Safety Symbols And Precautions

    Safety information Important safety symbols and precautions: WARNING Hazards or unsafe practices that may result in severe personal injury or death. CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. These warning signs are here to prevent injury to you and others. Please follow them carefully.

  • Page 5: Critical Installation Warnings

    Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 6 (rain drops). - Deteriorated insulation of electrical parts may cause an electric shock or fire. • If any dust or water is in the refrigerator, pull out power plug and contact a Samsung Electronics service center.

  • Page 7: Installation Cautions

    Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After the refrigerator has been installed and turned on, let it stand for 2 hours before loading it with food.
  • Page 8 • If you smell a burning smell or smoke, pull out power plug immediately and contact a Samsung Electronics service center. • If any dust or water is in Refrigerator, pull out power plug and contact your nearest Samsung Electronics service center.
  • Page 9 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center.

  • Page 10: Usage Cautions

    • If the refrigerator is flooded by water, there is a risk of electric shock or fire. Pull out the power plug, and then contact a Samsung Electronics service center as soon as possible.

  • Page 11: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.

  • Page 12: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children cannot easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death.

  • Page 13: Additional Tips For Proper Usage

    Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.

  • Page 14: Installation

    Installation Follow these instructions carefully to ensure the proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...

  • Page 15: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
  • Page 16 Installation Clearance See the pictures and table below for space requirements for installation. Model RT18* RT21* ” ” Depth "A" (810 mm) (810 mm) ” ” Width “B” (729 mm) (836 mm) ” ” Height “C” (1669 mm) (1694 mm) Overall Height ”...
  • Page 17 STEP 2 Flooring • The surface you install the refrigerator on must support a fully loaded refrigerator. (Approximately 200 lb or 90 kg.) • To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location. •...
  • Page 18 Installation STEP 4 Connect the water line (optional) Connect the water line to the ice maker. For the ice maker to operate properly, a water pressure of 20-125 psi is required. After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled.
  • Page 19 To assemble the water line installation kit 1. Shut off the main water source. 2. Insert the pipe clamp (B) and the shut- off valve (C) into the cold water line (A). 3. Connect the water line installation kit (A) to the shut-off valve (B). To connect the water line to the refrigerator WARNING Make sure to connect the water line only to a potable water source.
  • Page 20 Installation A. Refrigerator B. Household water supply line 01 Compression nut ( ”) (Not supplied) 02 Ferrule (Not supplied) 03 Copper tubing (Not supplied) 04 Plastic tubing (Assembled) 05 Compression fitting (Not supplied) 06 Molded end (Bulb) 07 Compression nut (B) ( ”) (Not supplied) 08 Plastic tubing (A) (Not supplied)
  • Page 21 The water filter and the water filter installation kit containing necessary parts illustrated in this section are not provided. You must purchase the water filter and the water filter installation kit at a local Samsung service center. To connect to the water supply line...
  • Page 22 3. Turn the water line on and check for leaks. CAUTION • Use only potable water. • The filter cartridge is not provided. You must purchase it at a local Samsung service center. • When moving the refrigerator for line connection, use caution so that you don't step on the power cord or water line (for the ice maker).
  • Page 23 STEP 5 Unpack and put accessories in place The accessories that ship with this refrigerator are properly packed for transportation and safety reasons. Unpack those accessories and put them in place. Door guards There are four door guards provided with the product.
  • Page 24 Installation STEP 6 Install the Auto Ice Maker (optional) To purchase a new auto ice maker (part type : RA-TIMO63PP/AA), visit the Samsung website (www.samsung.com) or contact your retailer. Ice maker kit Ice maker Ice bucket Tools required (not provided)
  • Page 25 To install the ice maker kit WARNING To prevent electrical shock, make sure the refrigerator is turned off before installation. 1. See the figure on the left, and then locate the cover on the inner upper corner of the main unit. 2.
  • Page 26 Installation 5. Tighten the provided screws (x2) to attach the ice maker firmly to the refrigerator. - Make sure the screw holes are aligned with each other before tightening the screws. 6. Put the ice bucket on the shelf as shown. By design, the ice bucket is supposed to sit behind the ice maker.
  • Page 27 STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 28: Operations

    Operations Feature panel Type A Type B 01 Power Freeze / 02 Freezer / Freezer Convert Ice Maker (applicable models only) 03 Fridge / Fridge On/Off 04 Power Cool 05 Sabbath mode English Untitled-1 28 2017-03-15 3:50:36...
  • Page 29 01 Power Freeze / Ice Maker (applicable models only) Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature. • To activate Power Freeze, press and hold Power Freeze for 3 seconds (Type A), or press and release Power Freeze within 3 seconds (Type B).
  • Page 30 Operations You can use the freezer as a freezer only, set the entire refrigerator including the freezer to Fridge mode, or turn off the freezer. To change the default freezer mode, press and hold Freezer Convert for 3 seconds to enter the selection mode. Then, press Freezer Convert to select a desired mode.
  • Page 31 • Make sure to remove chilled foods from the freezer before using Freezer Convert to change the freezer to Freezer mode. Chilled foods may freeze as the temperature decreases. NOTE If you want to use Freezer Convert, we strongly recommend that you use plastic containers to store food, especially vegetables.
  • Page 32 Operations North American (US, Canada) Models Only Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and Cooling Off freezer do not get cold.

  • Page 33: Special Features

    Special features Your refrigerator and its special functions may differ from the images and functions presented in this section depending on your model and country. Ice making (applicable models only) Twist ice maker 1. Open the freezer door, and slide open the ice tray.
  • Page 34 Operations Auto ice maker (applicable models only) For first-time use • Let the ice maker make ice for 1-2 days. • Discard the first 1-2 buckets of ice to remove impurities in the water supply system. • When the upper ice tray is full, use the lower ice tray. If the auto ice maker does not make ice, remove the ice bucket and press Test Switch (A) to check if the auto ice maker...

  • Page 35: Maintenance

    Maintenance Door reversal (applicable models only) The door reversal process must be performed by Samsung-approved servicing personnel at your own expense. Door reversal is not covered by your warranty. WARNING • Door reversal failure or property damage caused by unauthorized servicers is not covered by your warranty.
  • Page 36 Maintenance Step-by-step instructions STEP 1 Remove the doors 1. Use a Phillips screwdriver to loosen the screws (x3) in three holes on the top table. Then, gently pull out the top table. 2. Decouple the wire connectors. 3. Loosen the bolts on the top hinge. 4.
  • Page 37 5. Use the screwdriver and the wrench to loosen the bolts and remove the middle hinge. 6. Gently slide the fridge door out of the hinge shaft, and then pull up to remove. English Untitled-1 37 2017-03-15 3:50:38...
  • Page 38 Maintenance STEP 2 Remove the hinges and shafts To facilitate the reversing process, gently lay the refrigerator down on a flat floor covered by a cushion or rug. 1. Use the screwdriver to remove the bottom hinge. 2. Remove the levelling leg on the opposite side by turning it counterclockwise.
  • Page 39 4. Use the screwdriver to remove the hinge bolt. Then, use the wrench to remove the door shaft, and then the leg bolt with the spring washer. 5. Detach the hinge shim manually, which has been attached using double-sided tape. Turn the bottom hinge over, and then reattach the hinge shim to the opposite side.
  • Page 40 Maintenance STEP 3 Reverse the auto closer (freezer door only) Now stand the refrigerator back upright with care, and then do the following. 1. Remove the auto closer and the stopper from the bottom of the fridge door. Then, reinsert them on the opposite side of the fridge door as shown.
  • Page 41 STEP 4 Reverse the bar cover and the top hinge 1. Pull up to remove the bar cover on the top of the freezer door. 2. Remove the top hinge with its cover. 3. Separate the top hinge from the hinge cover.
  • Page 42 Maintenance 5. Remove the cap spacer, and then reinsert it on the opposite side. 6. Remove the door shaft from the top hinge, flip it 180 degrees as shown, and then reinsert it . English Untitled-1 42 2017-03-15 3:50:39...
  • Page 43 STEP 5 Reattach the doors on the opposite side 1. Use a flat-heat screwdriver to remove the middle-hinge screw cap, and then reinsert it on the opposite side. 2. Use the flat-heat screwdriver to remove the flange-screw cap to reveal the flange screw.
  • Page 44 Maintenance 4. Reverse the middle hinge and insert it on the opposite side. Then, tighten the hinge with the screws. 5. Use the flat-head screwdriver to remove both the hinge grommet on one side and the hinge-hole cap on the other side.
  • Page 45 STEP 6 Reverse the shaft and the leg 1. Reverse the bottom hinge, insert the door shaft into it, and then tighten the door shaft. 2. Insert the hinge bolt and the spring washer, and then the leg bolt into the bottom hinge.
  • Page 46 Maintenance 4. Insert the bottom hinge in the opposite side, and then tighten it. 5. Insert and tighten the other levelling leg by turning it clockwise. English Untitled-1 46 2017-03-15 3:50:40...
  • Page 47 STEP 7 Reattach the remaining parts 1. Insert and tighten the top hinge on the opposite side. 2. Detach the hinge cover manually from the top table. 3. Arrange the door wire in the hinge cover before placing the hinge cover onto the top hinge.
  • Page 48 Maintenance 4. Connect the wire connectors. 5. Remove the hinge hole cap from the top table, and then reinsert it on the opposite side. 6. Insert the top table, and then fix it firmly to the refrigerator using the screws (x3). English Untitled-1 48 2017-03-15...
  • Page 49 7. Insert the bar cover. 8. Remove the fridge door and freezer door gaskets. Turn them clockwise by 180 degrees, and then reattach them. NOTE In the future, you might want to return the doors to their initial position (before the doors were reversed).

  • Page 50: Handle And Care

    Maintenance Handle and care Shelves (fridge/freezer) To remove the shelf, hold it with both hands and lift to release from the rear hooks. Then, pull it halfway to the front. Fresh room Slide out the sliding shelf of the Fresh room.
  • Page 51 Vegetable shelf 1. Gently lift up the front of the drawer, and then slide it out. 2. Hold the vegetable shelf with both hands, and then slide it out. Door shelves Lift up the door shelf slightly, and then pull it out .

  • Page 52: Cleaning

    They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Replacement Lamps The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local Samsung service center. English Untitled-1 52 2017-03-15 3:50:42...

  • Page 53: Troubleshooting

    If you encounter a problem with the refrigerator, first check the tables starting below, and then try the suggested solutions. If none of the suggested solutions resolve your problem, please visit our website at www.samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864).
  • Page 54 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 55 Auto Ice Maker Symptom Possible causes Solution • The freezer room is not cold • Make sure the cold air outlet enough. is not clogged. • Make sure the ice maker is turned on. Press and hold Power Freeze for 3 •...

  • Page 56: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. Note that you will be charged for any service calls related to normal operating sounds in which no defects were found. If you have any questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864).
  • Page 57 • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.

  • Page 58: Warranty (Usa)

    Samsung or Samsung authorized service center. Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with new or reconditioned parts during the limited warranty period specified above.
  • Page 59 DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.

  • Page 60: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
  • Page 61 SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) English Untitled-1 61 2017-03-15 3:50:43...
  • Page 62 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...
  • Page 63   Universal Keywords: Div46 Src401 Samsung Mechtech Document Specific Keywords: Owner’s Manual Date: 052217 Document Name: DA68-03570A-03 Subject: Samsung TM Refrigerator Owner's Manual Models: RT18M6114SR/AA RT18M6213SG/AA RT18M6213SR/AA RT18M6213WW/AA RT18M6215SG/AA RT18M6215SR/AA RT18M6215WW/AA RT21M6213SG/AA RT21M6213SR/AA RT21M6213WW/AA RT21M6215SG/AA RT21M6215SR/AA RT21M6215WW/AA RT18M6114SRAA RT18M6213SGAA RT18M6213SRAA RT18M6213WWAA RT18M6215SGAA RT18M6215SRAA...

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