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Summary of Contents for Genee G-Touch
- Page 1 G-Touch 4K & FHD Touchscreen Interactive Flat Panel Display User Manual Please keep the manual for further reference. This is the general user manual for all interactive displays. Therefore, it may be different from the actual product.
- Page 3 Welcome Thanks for purchasing this product. Please read the instructions carefully before using this product. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Page 4: Table Of Contents
Contents Safety Instruction ....................... 5 1 Installation Requirement ....................9 2 Introduction ........................11 3 Basic Operation ......................19 3.1 Power on ........................19 3.2 Power off ........................21 3.3 Software Installation ....................22 3.4 Software Uninstall ...................... 22 3.5 Software Positioning ....................23 3.6 Positioning Method for Windows 7 System ............ -
Page 5: Safety Instruction
Safety Instruction For your safety, please read the following instruction before you use the product. Serious injury or property loss may be caused by improper operations. Do not try to repair the product by your own! WARNING Disconnect the product from power supply immediately if major failures occur. - Page 6 SAFETY INSTRUCTION WARNING Use the battery correctly. • Galvanic corrosion, electric leakage and even fire may be caused by improper battery usage. • It is recommended to use the designated type of battery and install the battery by correct electrodes (positive and negative electrodes). •...
- Page 7 SAFETY INSTRUCTION WARNING Do not install the product in an improper place. • Do not install the product in humid places, such as the bathroom, the shower room, or near windows or outdoor environments where rain, snow or other harsh weather occurs. The installation of the product should avoid humid environments.
- Page 8 SAFETY INSTRUCTION CAUTION Do not install the product in high temperature environments. • Do not install the product near a heat source, such as a radiator, a stove or other heating device. • Do not expose the product to sunlight, which may cause high temperature and subsequent faults in the product.
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Page 9: Installation Requirement
Installation Requirement Bearing You can choose the portable or a wall-mounting method according to your needs. The wall mounting can substantially save space. If you choose portable mounting, use the mounting rack or support. If you want to use a self-made mounting rack, the bearing capacity of the rack should be at least four times of the display weight. - Page 10 1 INSTALLATION REQUIREMENT Right ≥ 100 mm Left ≥ 100 mm Note When you install by wall mounting method, ensure the screws are inserted into the wall deeper than 10mm. Do not block ventilation vents. Reference to the CAS 132-2006. The dimension of the 4 bracket mounting holes in the back panel is VESA MIS-F compliant (400 x 400mm).
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Page 11: Introduction
Introduction Thank you for choosing our interactive display. The interactive display is a multi- functional display for interactive teaching, digital demonstration, multi-media presentation, touch operations and handwriting. They are well designed and produced to meet the needs of education and corporate applications, and provide a user-friendly experience, digital intelligent control as an ideal equipment for schools and companies. - Page 12 2 INTRODUCTION Outer Appearance The front view and back view of the product are displayed as follows: For 65”/70”/75”/80”/86” Enclosure Infrared Frame Screen 5 6 7 5 8 For 65”/70” Left Loudspeaker Connection Panel 1 Control Panel Front Cover Plate* Power on/off Right Loudspeaker OPS Port...
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Page 13: Control Panel
2 INTRODUCTION Control Panel Name Function Description Home Enter/Exit Android home page. Return Return to previous menu. Menu Enter the function menu of screen. Switch among three modes: energy-saving, automatic, and standard. Source Enter the menu to select the signal source. Vol- Decrease volume. -
Page 14: Connection Panel
2 INTRODUCTION Connection Panel 1 Name Function Description Touch PC connecting port 1 for touch control. Port 1 Display HD digital display port. Port The input terminal 1 for high definition signal, which is used with the HDMI 1 Touch Port 1 to operate PC in the way of touch control. The USB 2.0 (Rated output: 5V/0.5A) and USB 3.0... - Page 15 2 INTRODUCTION Connection Panel 2 Name Function Description Audio Audio input port. The VGA port for an external PC, which is used with the Touch Port 4 to operate PC in the way of touch control. The input terminal 4 for high definition signal, which is used with the HDMI 4 Touch Port 4 to operate PC in the way of touch control.
- Page 16 2 INTRODUCTION Connection Panel 3 Name Function Description EARPHONE The port for earphone. SPDIF Audio digital output port RS-232 Control port for external hardware control. LAN-IN The input port for local area network. LAN-OUT The output port for local area network. AV-IN Audio and video signal input port.
- Page 17 2 INTRODUCTION Functions of the Remote Controller On or standby Mute 3. 0--9 Select TV channel or enter number Open the Android home page. Go back or return to the parent menu. Show or hide menu. Show or exit from the list of signal sources. Enable audio only mode.
- Page 18 2 INTRODUCTION Instructions of Remote Controller The effective area of the remote controller includes the vertical distance within five meters in front of the product, and the area within an angle of 30 degrees from the vertical point to the left and the right. The effective receiving The effective receiving area is about 3 meters...
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Page 19: Basic Operation
Basic Operation 3.1 Power on Step 1 Turn on the interactive display with the 100V-240V 50Hz/60Hz AC power supply. The power cord should be completely plugged into the power outlet, and insert the power connector into the appliance couplers at the bottom side. The power current must be grounded. For 65”/70”... - Page 20 3 BASIC OPERATION Step 2 Connect the display to the power supply. Switch on the rocker switch (on the right bottom of the rear of the display, next to the power port) to enter the standby status. The power indicator turns red. For 65”/70”...
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Page 21: Power Off
3 BASIC OPERATION 3.2 Power off Step 1 Press PC Power to turn off the OPS (for all-in-one models only). Step 2 Press Power on the control panel or Power on the remote controller to enter the standby mode. The power indicator turns red. Step 3 In the standby mode, switch off the rocker switch to turn off the interactive display. -
Page 22: Software Installation
3 BASIC OPERATION 3.3 Software Installation Recommended configuration: • CPU: Inter (R) Core i3 2.27GHz or AMD CPU with equivalent performance and above • Memory: 1GB • Hard drive: 1GB • Graphics card: supports DirectX 9 or above If the interactive display is equipped with the latest version of handwriting software in the PC before being delivered, please skip the step. -
Page 23: Software Positioning
3 BASIC OPERATION 3.5 Software Positioning To work normally, the handwriting of the projected image on the touch LED display should coincide with the actual one to calibrate accurately. The following situations need calibration. • The first time you use the interactive handwriting LED. •... - Page 24 3 BASIC OPERATION Step 4 Use the pen to click and hold the centre of the flickering cross. Do not release it until the flickering cross moves to the next point. Repeat and complete the positioning process according to the instructions on the interface.
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Page 25: Positioning Method For Windows 7 System
3 BASIC OPERATION 3.6 Positioning Method for Windows 7 System Step 1 Connect the interactive display to the PC using the USB cable via the USB interface on the panel. Step 2 Choose Control Panel > Tablet PC Settings. Step 3 Click Calibrate in Tablet PC Settings window. - Page 26 3 BASIC OPERATION Step 4 Use the pen to click and hold the centre of the flickering cross. Do not release it until the flickering cross moves to the next point. Repeat and complete the positioning process according to instructions on the interface.
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Page 27: Ops Installation
3 BASIC OPERATION 3.7 OPS Installation WARNING The OPS does not support hot-plugging. Please insert the plug of the OPS after the interactive display is disconnected from the power. Install the OPS by the following steps: Step 1 Insert the OPS into the special slot on the rear of the interactive display. Step 2 Tighten the screws. -
Page 28: Toolbar Introduction
Toolbar Introduction The toolbar has three modes: Home Page, Task Manager, and Whiteboard. Under any of the three modes, you can click on the toolbar to go back to the previous page and click to exit from other programs or go back to the home page from other signal sources. -
Page 29: Task Manager
4 TOOLBAR INTRODUCTION 4.1 Task Manager In the task manager, you can view current running programs, switch and end programs. Click to enter the task manager as shown in the following figure: View Running Programs In the task manager, scroll up and down to view the current running programs. Switch Programs In the task manager, click an application program icon to switch programs. -
Page 30: Whiteboard
4 TOOLBAR INTRODUCTION 4.2 Whiteboard The whiteboard provides the writing function. In the whiteboard program, you can select a pen, line weight and color to write and use an eraser to erase content on the whiteboard. You can also print and clear the content on the whiteboard. on the toolbar or press Whiteboard on the remote controller to enter the Click whiteboard interface. - Page 31 4 TOOLBAR INTRODUCTION Click Settings to set the color and shade of the whiteboard, as shown in the following figure: Pen, Line Weight and Color If the marker is selected, click and hold for two seconds to set its line weight and color.
- Page 32 4 TOOLBAR INTRODUCTION Eraser Two methods are available to erase written errors or content as follows: • Click to select the eraser, and then you can use it to erase the content on the whiteboard. • Use five fingers to touch the screen and a circle is displayed indicating the scope for erasing.
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Page 33: Gallery
4 TOOLBAR INTRODUCTION 4.3 Gallery You can enter the gallery to view images one by one or play them as slides. Click in the application programs to enter the gallery. All folders containing images are displayed. Full preview One full screen can display a maximum of eight images, you can preview other group image using your finger and swiping left or right. - Page 34 4 TOOLBAR INTRODUCTION View images one by one Click one image in a folder. Scroll left to show the previous image and scroll right to show the next image. Play slides Click on the upper right corner of the folder and select Slideshow to play images as slides.
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Page 35: File Manager
4 TOOLBAR INTRODUCTION 4.4 File Manager Click on the toolbar to enter the file manager interface. Current system files are displayed. External device files are also displayed, such as the files in the SD card and USB drive. The file manager provides various functions, such as preview, filter, search, select, copy and delete files. -
Page 36: Browser
4 TOOLBAR INTRODUCTION 4.6 Browser Click on the toolbar to open the web browser. Enter a website in the address bar and enter keywords in the search box by using the soft keyboard or remote controller. 4.7 Audio Only Press AUDIO ONLY on the remote controller to turn off the screen but keep audio on. -
Page 37: Kids Safety Lock
4 TOOLBAR INTRODUCTION 4.8 Child Lock Setting You can turn on/off Child Lock Setting function by three methods below: Click on the toolbar to enter the system settings interface. You can click the Authorization setting item to turn on the Child Lock function. Press ECO button on the front panel for more than 5 seconds to enter Child Lock mode. - Page 38 4 TOOLBAR INTRODUCTION An icon will show on the top-right corner of the touch display, as seen in the following fi...
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Page 39: Application Programs
4 TOOLBAR INTRODUCTION 4.9 Application Programs Click on the toolbar to enter the application program page. All application programs in the system are displayed. Scroll right and left to turn the page, as shown in the following figure: Calculator Click to enter the calculator application. -
Page 40: Temperature Reminder And Thermal Shutdown
4 TOOLBAR INTRODUCTION Music Click to start the music program. The music in the local disk is displayed by artists, albums, songs, playlist and playing status. 4.10 Temperature Reminder and Thermal Shutdown Temperature Reminder The real-time temperature of the interactive display is displayed on upper left corner of the home page. -
Page 41: Signal Source Selection
Signal Source Selection The following three ways are used to select a signal source: • Press SOURCE on the remote controller. • Press Source on the control panel of the interactive display. • At Main page or Whiteboard mode, click for input Source selection page. -
Page 42: Menu
Menu After switching to selected signal source, press MENU on the remote controller. A menu is displayed, including Sound Mode, Screen Setting, and Display setting. Scroll left and right on the screen or press to switch between entries. Sound Mode The Sound Mode page displays options including STANDARD, MEETING, THEATER and CLASSROOM. - Page 43 6 MENU Screen Setting The Screen Setting page displays options including Auto, P2P, 16 : 9 and 4 : 3. Two ways are used to set the options: Click an icon and set the option. and press OK to modify the option. Press RETURN to exit the Press menu.
- Page 44 6 MENU • Under VGA signal source, Auto mode cannot be used. Display Setting The Display setting page displays options including STANDARD, LIGHTNESS, VIVID and EYE PROTECTION. Two ways are used to set the options: Click an icon and set the option. Press and press OK to modify the option.
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Page 45: Eco Mode
ECO Mode CAUTION To avoid probable faults, please read the following instructions and use the remote controller properly. • Please switch off the display when it is not used, and enable the function of Audio Only when you do not need to watch the display, helping to reduce power consumption and save energy. -
Page 46: Serial Port Control
Serial Port Control The RS-232 port of the interactive display is defined as follows: Connect RS-232 port to the PC or controlling device. Enable RS-232 serial port connection and complete the following configuration. Port Number: COM 1 (Set the value according to the port number of the PC or controlling device.) Baud rate 19200... - Page 47 8 SERIAL PORT CONTROL Function Controlling Code Function Controlling Code 7F 08 99 A2 B3 C4 7F 08 99 A2 B3 C4 HDMI 2 02 FF 01 0B CF 02 FF 01 29 CF 7F 08 99 A2 B3 C4 7F 08 99 A2 B3 C4 HDMI 3 02 FF 01 0C CF...
- Page 48 8 SERIAL PORT CONTROL Function Controlling Code Function Controlling Code 7F 08 99 A2 B3 C4 02 FF 06 XX CF Note: 7F 08 99 A2 B3 C4 Energy saving Volume setting XX indicate 02 FF 05 XX CF mode various mode: 00-standard, 01-energy saving,...
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Page 49: Vga Signal Input
VGA Signal Input VGA (Video Graphics Array) is the computer display standard for analogue signal. VGA port is the special port on the computer which uses the VGA standard for data input. The following table lists the specifications of various VGA signal input. Note •... -
Page 50: Multimedia Format Support
Multimedia Format Support Media Type File Format File Extension Image JPEG, BMP, PNG .jpg, .bmp, .png MPEG1, MPEG2, MPEG4, H.264, .avi, mpg, .dat, .vob, .div, .mov, Movie H.265, RM, RMVB, MOV, MJPEG, .mkv,.rm, .rmvb, .mp4, .ts, .trp, VC1, DivX, FLV (Support 1080P, 4K .asf, .flv HD Decoding) Music... -
Page 51: Common Faults And Solutions
Common Faults and Solutions Symptom Possible Cause Solution The drive program is not Install the drive program correctly installed. correctly. Change the USB lead or The USB port (lead) is not The service program fails check if the USB port is connected or is faulty. - Page 52 11 COMMON FAULTS AND SOLUTIONS Symptom Possible Cause Solution The handwriting is Remove the interference discontinuous. (Part of Strong light or infrared source or change the the handwriting cannot be interference exists. using environment. displayed.) The color of the pen is the Change the color of the same as or similar to the pen.
- Page 53 11 COMMON FAULTS AND SOLUTIONS Symptom Possible Cause Solution • No image is displayed or Modify the color settings. the image is black and • Check the color system. white. • Find out the electric appliance that causes the interference and move it away from the interactive The image or sound is display.
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Page 54: Care And Maintenance
Care and Maintenance Maintenance Tips • Do not put or install the product near a heat source or under direct sunlight, or in dusty or humid places, or somewhere the product may be hit or damaged by mechanical vibration. To maximize the performance, it needs to be put away from equipment such as grid, large metal objects and radar stations as far as possible. -
Page 55: Technical Parameters
Technical Parameters Specification Parameter Backlight Type Aspect Ratio 16 : 9 Physical Resolution 3840 x 2160 Pixel (4K_UHD Model) 1920 x 1080 Pixel (2K_FHD Model) Viewing Angle 178° Display Colors 10 bit LCD Brightness 370 cd/m² Response Time (Typical) 8 ms Viewing Angle 178°... - Page 56 13 TECHNICAL PARAMETERS Specification Parameter Microphone (3.5 mm) x 1, USB (Touch) x 1, Front Interface Input Ports USB (OPS) x 2, HDMI x 1, Display Port x 1, USB (Android) x 1 HDMI x 3, HDMI out x 1, USB (Touch) x 3, Rear side Ports Microphone (3.5 mm) x 1, VGA x 1, VGA Audio x 1, USB 3.0 x 1, Mini SD Reader x 1...
- Page 60 Libra House, Upper Zoar Street, Wolverhampton, West Midlands WV3 0LA. • Tel: +44 (0)1902 390 878 Fax: +44 (0)870 405 0188 Email: support@geneeworld.com Web: www.geneeworld.com 20302-T5G5-002020...
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Questions and answers
Hello, I’m trying to connect a sound bar because the speaker aren’t loud enough for the classroom but I cannot find how to make the audio play through the optical audio port that the display has at the bottom. I’ve already connected the cable but it keeps playing through the speakers and I can’t find a setting to change the audio. Please help.