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Frequently Asked Questions
If the printer has been moved to a cool temperature
environment:
The printer may not work when the ambient temperature is
lower than 0 °C/32 °F. In an ultralow temperature environment
(at -10 °C/14 °F or lower), the number of printable pages
becomes less.
Print data from the printer in a location with an ambient
temperature of 0 °C/32 °F or higher. If the printer has been
moved to a cool temperature environment, gradually increase
the temperature to be closer to the external temperature to
prevent condensation from forming.
Storing thermal paper
[Storing before printing]
Store thermal paper inside its packaging (protected from light
and air) at an ambient temperature of 25 °C/77 °F and a
humidity of 65% RH or lower. Use the paper within one year
after the purchase date.
[Storing after printing]
Store the (filed or unfiled) thermal paper in a cool and dark
location at 25 °C/77 °F or lower.
[Precautions for storage]
Do not allow the following items to come in contact with the
heat-sensitive surface or back surface:
1) Back carbon and carbonless paper, and diazotype paper
2) Flexible polyvinyl chloride products, rubber mats, rubber
erasers, and other materials containing plasticizer
3) Adhesive tapes, correction fluids, permanent markers, and felt
pens
4) Organic compounds containing alcohol, ketone, ester, or the
ether group
5) Leather products, hand creams, hair products, and cosmetics
· Do not soak the thermal paper in rain, water, sweat, or other liquids.
· Do not touch the thermal paper with wet or sweaty hands.
· Do not glue the heat-sensitive surface. When gluing the back
surface, use starch, poval, CMC, or other waterborne adhesives.
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