Service And Support - HPE 534FLB Quickspecs

QuickSpecs

Service and Support

Service and Support HPE Technology Services
HPE Technology Services offers you consultants and support experts to solve your most complex
infrastructure problems. We help keep your business running, boost availability and avoid downtime.
Protect your business beyond warranty with HPE Care Pack Services
When you buy HPE Options, it's also a good time to think about what level of service you may need. HPE Care
Pack services provide total care and support expertise with committed response choices designed to meet
your IT and business need.
HPE Foundation Care services deliver scalable support-packages for Hewlett Packard Enterprise industry-
standard servers and software. You can choose the type and level of service that is most suitable for your
business needs. If you are running business critical environments, Hewlett Packard Enterprise offers Proactive
Care. These services help you deliver high levels of application availability through proactive service
management and advanced technical response.
Here is the support service recommendation from the Foundation Care and Proactive Care portfolio. For
customized support service solution, Hewlett Packard Enterprise can work with you to tailor a service solution
for your unique support requirements using broader services portfolio of Foundation Care and Proactive Care.
Recommended Recommended HPE Care Pack Services for optimal satisfaction with your HPE product
Services
Hewlett Packard Enterprise recommends Proactive Care for your BladeSystem servers, enclosures and
components to prevent problems with proactive advice and assistance, resolve issues and rapidly recover by
connecting to The Hewlett Packard Enterprise enhanced call experience and advanced technical expertise.
HPE ProLiant Server Hardware Installation
Provides for the basic hardware installation of Hewlett Packard Enterprise branded servers, storage devices
and networking options to assist you in bringing your new hardware into operation in a timely and
professional manner.
https://www.hpe.com/h20195/v2/GetDocument.aspx?docname=5981-9356EN
Related Services Related HPE Care Pack Services to enhance your HPE product experience
3-Year HPE 24x7 4 hour Response, Proactive Care or Critical Advantage
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or issue end
to end until resolved, delivering a single point of contact for you.
https://www.hpe.com/h20195/v2/GetDocument.aspx?docname=4AA5-3259ENW
OR
3-Year HPE 6-hour Onsite Call-to-Repair, HPE Collaborative Support
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution to return
the hardware in operating condition within 6 hours of the initial service request to the HPE Global Solution
Center, and basic software problem diagnosis, fault isolation, and resolution if available to HPE. In case, the
issue is with HPE or supported third-party software product and cannot be resolved by applying known fixes,
Hewlett Packard Enterprise will contact the third-party vendor and create a problem incident on your behalf.
HPE FlexFabric 10Gb 2-port 534FLB Adapter
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