TelcoBridges TMP5900 System Installation Manual

High-density computer telephony (cti) development platform

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Tdev
System Installation Guide for
TMP5900
Issue 1A

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Summary of Contents for TelcoBridges TMP5900

  • Page 1 Tdev System Installation Guide for TMP5900 Issue 1A...
  • Page 2 IVR Mezzanine, TB-Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution, TB-N+1-3 Solution, TB-StreamServer, TB- Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of TelcoBridges Inc. All rights reserved 2009. All other trademarks are property of their owners. This information is subject to change without notice.
  • Page 3 Preface About this Guide This guide describes the installation and setup of the Tdev TMP5900 computer telephony development platform and connections to voice, and IP networks. Conventions Terminology Description Tdev Management Interface This is the interface used to configure and manage the TMP5900.
  • Page 4 Tdev System Installation Guide for TMP5900...
  • Page 5: Table Of Contents

    Configuring the TMP5900 ....................26 Setting the Time Zone ....................... 27 Configuring the Toolpack System Using the Web Portal ..........27 Changing the TMP5900 Host IP ..................28 Changing VoIP Interface Addresses ................. 28 Changing Passwords ......................28 Chapter 4 System Upgrades......................
  • Page 6 Tdev System Installation Guide for TMP5900 Chapter 5 Troubleshooting ......................31 Connecting to the Serial Port of the TMP5900..............32 Configuring the Terminal Emulator Application ..............34 Reporting a Problem ......................35 Setup Information ......................35 Tbdebug Dump Files (Mandatory)..................35 Application Logs ........................
  • Page 7: Chapter 1 Introduction

    Introduction Chapter 1 Introduction This chapter provides an introduction to the installation and setup of a Tdev system using the TMP5900. The following topics are covered: • Installation overview • Installation prerequisites • Other recommended reading...
  • Page 8: Installation Overview

    Tdev System Installation Guide for TMP5900 Installation Overview The installation and setup of a TMP5900 unit, as shown in figure 1.1 on page 2, is described by a series of chapters dealing with installation tasks in the following order: •...
  • Page 9: Installation Prerequisites

    To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition. • If no wrist strap is available, and you must work with the TMP5900, ground yourself by touching a metal part of the chassis.
  • Page 10: Recommended Reading

    Tdev System Installation Guide for TMP5900 Recommended Reading This document assumes that you are well versed in the installation of the TelcoBridges TMP5900 and have been trained to work with the equipment. If you have any technical questions, please contact TelcoBridges technical support or send an E-mail to support@telcobridges.com.
  • Page 11: Chapter 2 Equipment Connections

    Chapter 2 Equipment Connections This chapter provides the connection procedures for the TMP5900 as follows: • Rack mounting the TMP5900 • Connecting to the Tdev management interfaces • Connecting to a PSTN Network • Connecting to an IP network •...
  • Page 12: Package Contents

    • One TMP5900 • One set of mounting brackets with screws. These are used for the mounting of a TMP5900 on a 19” rack. • SCSI cables and patch panels. This is optional and only provided if the PSTN interface on your TMP5900 features SCSI connectors.
  • Page 13: Rack Mounting The Tmp5900

    The TMP5900s are housed in 2U chassis, as tabulated in table 2.1 on page 7. It is important that you provide for enough room on the equipment rack to allow for the installation of the TMP5900. Consider the available space on your equipment rack and the height of the TMP5900. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the placement of the TMP5900 on the equipment rack.
  • Page 14: Mounting The Tmp5900

    Tdev System Installation Guide for TMP5900 2.2.3 Mounting the TMP5900 The TMP5900 is mounted on the 19” equipment rack using the angle brackets and screws provided in the box. To mount the hardware, proceed as follows: To mount the TMP5900 proceed as follows: Using two metal screws, attach one angle bracket to the front, left-hand side of the TMP5900 when viewed from the front, as shown in figure 2.1 on page 8.
  • Page 15: Connecting To The Tdev Management Interface

    The Tdev Management Interface enables administrators to perform management tasks on the TMP5900. 2.3.1 Prerequisites To communicate with the Tdev Management Interface for a TMP5900, the following is needed: • One CAT5 Ethernet cable with RJ45 male-male terminations. 2.3.2 Interconnections The TMP5900 provides a Tdev Management Interface, using one Gigabit Ethernet network link, as shown in figure 2.2 on page 9.
  • Page 16: Connecting To The Voip Network

    Tdev System Installation Guide for TMP5900 Connecting to the VoIP Network The TMP5900 features dual 100 Mbps/1000 Mbps ports for connection to different VoIP networks. Should one of the IP networks fail, the TMP5900 will continue to handle VoIP traffic using the alternate network. Note: Certain configurations of the TMP5900 will exceed 100 Mbps, therefore 1000 Mbps is recommended.
  • Page 17: Interconnections

    2.3 on page 11. To connect the TMP5900 to the VoIP network: Connect a CAT5 Ethernet cable to VoIP1 at the rear of the TMP5900. Connect the other end of the same CAT5 cable to the Gigabit Ethernet switch.
  • Page 18: Connecting To The Pstn

    Your TMP5900 features 16 modular 8-conductor RJ48 type jacks for connection to T1/E1/J1 lines. You will need one cable for each (T1/E1/J1) interface on the TMP5900. If you are making your own cables, refer to figure 2.5 on page 14 for crossover or straight cable wiring connections.
  • Page 19: Rj48 Type Interface (T1/E1/J1)

    RJ48 Type Interface (T1/E1/J1) A TMP5900 with 16 RJ48 type ports enables the connection to T1/E1/J1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun in order to convert to 75 ohms.
  • Page 20 Tdev System Installation Guide for TMP5900 RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable...
  • Page 21: Scsi Interface (T1/E1/J1)

    2.5.3 SCSI Interface (T1/E1/J1) A TMP5900 with 4 SCSI connectors enables the connection to T1/E1/J1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms. See figure 2.6 on page 16 Note All ports may not be active.
  • Page 22 Tdev System Installation Guide for TMP5900 49-64 17-32 VoIP 33-48 1-16 SCSI patch panel 1 rear 17-32 1-16 SCSI patch panel 2 rear 17-32 1-16 SCSI patch panel front Figure 2.6 SCSI Interface to the PSTN...
  • Page 23: Dual Bnc Interface (Ds3)

    Equipment Connections 2.5.4 Dual BNC Interface (DS3) A TMP5900 with 3 sets of BNC connectors enables the connection to DS3 lines. See figure 2.7 on page 17 Note All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.
  • Page 24: Optical Interface (Oc3/Stm-1)

    Optical Interface (OC3/STM-1) A TMP5900, with one main and one backup OC3 or STM-1 port enables connection to OC3/STM-1 lines. See figure 2.8 on page 18. Refer to table 2.2 on page 18 for a listing of optical interfaces. The default OC3/STM-1 connection is SMF, intermediate reach, (SFP-OC3-IR1) 1310 nm with LC type connectors.
  • Page 25: Powering Up

    To connect the TMP5900 to AC Power: Connect the first AC power cable between the AC connector of the TMP5900 and an AC supply. Connect the second AC power cable between the AC connector of the TMP5900 and a second AC supply source.
  • Page 26 Tdev System Installation Guide for TMP5900 Power Power TMG3202 socket switch VoIP To power Audible alarm To power button Figure 2.10 AC Power Connection...
  • Page 27: Connecting To Dc Power

    TMP5900. To connect the TMP5900 to DC power: Connect the DC cable supplied with the TMP5900, as shown in figure 2.11 on page 21, to the DC outlet at the rear of the TMP5900. Connect one lead of the DC power cable to the positive terminal of the DC power source, as shown in figure 2.11 on page 21.
  • Page 28: Verifying The Led Status Indications

    2.6.4 Verifying the LED Status Indications When the TMP5900 has been powered, verify the front panel of the unit to determine that all indications are normal. Once the TMP5900 has run successfully through its system boot procedures, the following will be displayed in an alternating fashion as described in table 2.3 on page 22: Table 2.3...
  • Page 29: Powering Down

    Equipment Connections Powering Down Powering down the TMP5900 requires that the Linux embedded host be shut down. In order to do this, you must connect to the management interface using SSH, and enter: shutdown -h now DO NOT TURN OFF the power to the Tmedia...
  • Page 30 Tdev System Installation Guide for TMP5900...
  • Page 31: Initial System Configuration

    Configuring the Toolpack System Using the Web Portal • Changing TMP5900 Host IP Address • Changing VoIP IP Interface Addresses • Changing passwords For information about Tblinux, a TelcoBridges™ Linux distribution running on the embedded host of the TMP5900, refer to the Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Tblinux...
  • Page 32: Configuring The Tmp5900

    The default hostname is the serial number of the embedded host. This can be found on the packing slip along the “TM-CPU-HOST” item. Connect directly to the TMP5900 or to the RS232 port. See Section 5.1 “Connecting to the Serial Port of the TMP5900” on page 32. Default login information is root/root. Type the command “hostname” or “ifconfig –a”:...
  • Page 33: Setting The Time Zone

    Initial System Configuration Setting the Time Zone The time zone of the TMP5900 is configured on the Linux host using the tzselect command. The following is provided as a sample of how to configure a time zone. [root@TB005375 ]# tzselect Please identify a location so that time zone rules can be set correctly.
  • Page 34: Changing The Tmp5900 Host Ip

    Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/TBLinux:How_to_change_the_ip_address Changing VoIP Interface Addresses The default address of the VoIP interfaces of the TMP5900 can be modified. To learn how this is done, refer to the Toolpack Web Portal tutorial guide on the Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Web_Portal_Tutorial_Guide_Versions Changing Passwords Once logged in to the TMP5900, type “passwd”, in order to change the password being used.
  • Page 35: Chapter 4 System Upgrades

    Chapter 4 System Upgrades For information concerning system upgrades on a Telcobridges TMP5900, refer to the Toolpack Install Guide for TMP5900. This document can be found on the Telcobridges web site: http://docs.telcobridges.com/mediawiki/index.php/Upgrading_Toolpack' Installing a New License In order to install a new license on a Tdev system, follow the steps described on the following internet page: http://docs.telcobridges.com/mediawiki/index.php/Add/Change_Licenses...
  • Page 36 Tdev System Installation Guide for TMP5900...
  • Page 37: Chapter 5 Troubleshooting

    This chapter provides guidance in what actions to take when encountering system problems prior to contacting TelcoBridges Customer Support. The following topics are covered: • Connecting to the serial port of the TMP5900 • Configuring the terminal emulator application •...
  • Page 38: Connecting To The Serial Port Of The Tmp5900

    Tdev System Installation Guide for TMP5900 Connecting to the Serial Port of the TMP5900 To view debug output data for a TMP5900, you must first physically connect your computer port to the serial port of the TMP5900. There are two ways to connect to the console of the TMP5900.
  • Page 39 Troubleshooting Table 5.1 VGA Port Pinout Description Signal Name Description SPA_DCD DCD (carrier detect) SPA_SIN_L RXD (receive data) SPA_SOUT_N TXD (transmit data) SPA_DTR DTR (data terminal ready) Ground SPA_DSR DSR (data set ready) SPA_RTS RTS (request to send) SPA_CTS CTS (clear to send) SPA_RI RI (ring indicate) no connection...
  • Page 40: Configuring The Terminal Emulator Application

    Tdev System Installation Guide for TMP5900 Configuring the Terminal Emulator Application When connecting using the RS232 port of the TMP5900, you must first configure a terminal emulator or console application to communicate with the TMP5900 in order to configure initial settings. Available terminal emulation software includes: •...
  • Page 41: Reporting A Problem

    The tbdebug copies information about Telcobridges libraries and TMP5900 into log files. This includes software, the release running on the host, the firmware release running on the TMP5900, and other TMP5900 information, such as: available features, configuration, and status information.
  • Page 42: Backdoor Tools

    5.7.1 tbx_cli_tools_remote The tbx_cli_tools_remote tool can be used to get the text-based GUI control of TB applications like Toolpack_Engine, Toolpack_sys_manager, tbstreamserver, and others which are run in background. For further information about tbx_cli_tools, refer to Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Application:tbx_cli_tools_remote...
  • Page 43: Line/Trunk Status (Tbshowls)

    VoIP Traffic Capture When troubleshooting VoIP related issues, a direct Ethernet connection can be established between the host's Gigabit Ethernet interface and the VoIP1 interface on the TMP5900. Wireshark is connected on the Gigabit Ethernet interface on the host server.
  • Page 44: Wireshark (Formerly Called Ethereal)

    Tdev System Installation Guide for TMP5900 5.7.4 Wireshark (formerly called Ethereal) Wireshark is useful for capturing both VoIP traffic as well as Streamserver packets (play/record function). This program is available at this site: www.wireshark.org 5.7.5 Tbstreamlisten tb\apps\tbstreamlisten\release\[OS version] This allows the recording of the raw data from a TDM stream. Please ask customer support for instructions regarding this function.
  • Page 45: Hard Disk Replacement

    Troubleshooting Hard Disk Replacement The TMP5900 has two hard drives set up as Raid 1. If a hard drive fails, the system will continue to operate without problem. It is also possible to replace a failed disk without any interruption to service. To do this, proceed as follows: Press the blue release button to retract the drive.
  • Page 46 Tdev System Installation Guide for TMP5900 Clip the plastic arm into place, to firmly secure the drive. Contact TelcoBridges support to enable Raid on the newly installed hard drive.

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