ambiance UF0500-1 Installation, Operation And Maintenance Manual

ambiance UF0500-1 Installation, Operation And Maintenance Manual

Inspiration 29 series gas fired direct vent fireplace insert
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WARNING: If the information in this manual is not followed
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance
Do not touch any electrical switch; do not use any phone in
your building
Immediately call your gas supplier from a neighbors phone.
Follow the gas suppliers instructions
If you can not reach your gas supplier, call the fire
department
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
English and French Installation Manuals available through your
local dealer or visit our website at: www.archgard.com
Les manuels d'installation en anglais et en français son
disponibles chez votre détaillant local ou en visitant notre site
web: www.archgard.com
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
ARCHGARD FIREPLACE PRODUCTS
7116 Beatty Drive
Mission, BC V2V 6B4 Canada
INSTALLATION, OPERATION, AND
MAINTENANCE MANUAL
Inspiration 29
MODEL: UF0500-1
GAS FIRED DIRECT VENT
FIREPLACE INSERT
S/N 620629 AND UP
This appliance may be installed in an aftermarket
permanently located, manufactured home (USA only) or
mobile home where not prohibited by local codes.
This appliance is only for use with the type of gas indicated
on the rating plate. This appliance is not convertible for use
with other gases, unless a certified kit is used.
WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result, causing
property damage, personal injury or loss of life.
UF0510-1
200-0500-04
April 17, 2017

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Summary of Contents for ambiance UF0500-1

  • Page 1 INSTALLATION, OPERATION, AND MAINTENANCE MANUAL Inspiration 29 MODEL: UF0500-1 UF0510-1 GAS FIRED DIRECT VENT FIREPLACE INSERT S/N 620629 AND UP This appliance may be installed in an aftermarket permanently located, manufactured home (USA only) or mobile home where not prohibited by local codes.
  • Page 2: Table Of Contents

    3.1 Appliance Certification 17.2 Reflective Glass Installation 3.2 Installation Codes 18.0 Media Installation 3.3 Specifications 3.4 High Altitude Installation 18.1 Log Set - UF0500-1 4.0 Rating Plate 18.2 Fire Beads - UF0510-1 18.3 River Rocks 5.0 Installation Checklist 19.0 Operation 6.0 Appliance Overview...
  • Page 3: Introduction

    Thank You and Congratulations for choosing an Ambiance Gas Fireplace insert! The UF0500-1 and UF0510-1 are among the most advanced Direct Vent Insert heaters available today. It is solidly designed using the latest technology and manufactured to the highest quality. It is our aim to provide you with an appliance that brings many trouble-free years of reliable service.
  • Page 4: Safety Information

    Each Ambiance Gas Fireplace is checked and tested at the factory prior to being packaged and shipped to our dealers and finally installed in your home. Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly and that the electrical system is in working order.
  • Page 5: Technical Information

    General Information 3.0 Technical Information 3.1 Appliance Certification This appliance was listed by LABTEST Certification Inc to the following USA and Canadian gas appliance standards. - ANSI Z21.88-2016 / CSA 2.33-2016 Vented Gas Fireplace Heaters - CAN/CGA-2.17-M91, Gas-Fired Appliances for Use at High Altitudes - CSA P.4.1-15 testing method for measuring annual fireplace efficiency The listing label is attached to the appliance on the bottom right side of the appliance.
  • Page 6: Rating Plate

    General Information 4.0 Rating Plate 12” SHEET DO NOT REMOVE THIS LABEL UF0500-1 NG / NATURAL MODEL: MODÈLE: LP / PROPANE LISTED VENTED GAS FIREPLACE HEATER and GAS-FIRED APPLIANCES FOR USE AT HIGH ALTITUDES. Tested to: ANSI Z21.88-2016 / CSA FOYER AU GAZ À...
  • Page 7: Installation Checklist

    Installation 5.0 Installation Checklist This standard installation checklist is to be used by the installer in conjunction with, not instead of, the instructions contained within this installation manual. Customer: Date Installed: Install Address: Location of Fireplace: Installer: Solid Fuel Zero Clearance Install: (Section 9.1) IF NO, WHY NOT? Was the bottom of the existing zero clearance removed? Venting: (Section 13.0)
  • Page 8: Appliance Overview

    Figure 6.2.01. Figure 6.2.01: 6.3 Leveling the Appliance The UF0500-1 or UF0510-1 is equipped with front and rear leveling bolts. The fireplace has the ability to independently level left/right and front/back. Front Bolts Leveling is done from the bottom of the unit Rear Bolts Figure 6.3.01:...
  • Page 9: Accessing The Control Board

    Figure 6.5.03: 7.0 Electrical Connections The UF0500-1 or UF0510-1 comes complete with an adjustable 6 speed fan and variable lights wired directly to the main control module. Do not cut or remove the grounding prong from the main power supply plug.
  • Page 10: Appliance Dimensions

    Installation 8.0 Appliance Dimensions 17.23 Front View 17.23 28.35 28.35 10.85 15.95 15.95 20.12 20.12 29.82 18.12 29.82 18.12 18.21 18.21 25.20 25.20 30.5 30.5 28.35 1.82 1.82 17.23 17.67 17.67 10.85 15.95 20.12 17.23 29.82 18.12 18.21 17.23 25.20 18.12 18.21 16.4...
  • Page 11: Minimum Opening Dimensions

    Installation 9.0 Minimum Opening Dimensions Dimension Reference Controls Forward Controls Rear 20" (508 mm) 20" (508 mm) 11.4" (289.6 mm) 11.4" (289.6 mm) Figure 9.0.01: 18" (457.2 mm) 18" (457.2 mm) 5" - 10.5" 5" - 11.75" (127 - 266.7 mm) (127 - 298.5 mm) WARNING: Failure to position the parts in accordance 22.375"...
  • Page 12: Factory Built Fireplaces

    Installation 9.1 Factory Built Fireplaces The following information applies to Factory Built (metal) Wood-Burning Fireplace installations: Trim panels must not seal ventilation openings in the fireplace. Any parts that are removed must be saved and reinstalled if the insert is ever removed. If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1 1/2” (38.1 mm) or less may be drilled through the lower sides or bottom of the firebox in a proper workmanship-like manner.
  • Page 13: Refacing A Masonry Fireplace

    Installation 9.2 Refacing a Masonry Fireplace Using Steel Studs and Cement Board on Wood Fireplaces Brick or rock facing may be removed and replaced with noncombustible material such as steel studs and cement board. Using Steel Studs and Cement Board on Wood Fireplaces WARNING: Only facing material may be removed.
  • Page 14: Clearances To Combustibles

    Installation 10.0 Clearances to Combustibles WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury or loss of life. CAUTION: This appliance is designed for use in any masonry or factory-built, wood-burning fireplace. It cannot be enclosed by combustible material and used as a factory built gas fireplace (zero clearance fireplace).
  • Page 15: Hearth Clearances

    Installation 10.3 Hearth Clearances Any hearth that extends outward in front of the insert must not have any combustible material closer than 3" (76.2 mm) to the bottom of the gas fireplace insert regardless of whether a noncombustible material covers the combustible material. This includes any type of framing underneath a noncombustible material such as tile, marble, or stone.
  • Page 16: Gas Connections

    2 psi dry gas meter the unit will rate lower as the calculation has to correct for the higher pressure in the meter. If the unit is over- rated, contact your authorized Ambiance dealer. The following calculation equation gives a rough estimation as it does not correct for temperature and pressure.
  • Page 17: Conversion Kit Instructions

    Installation 12.0 Conversion Kit Instructions IMPORTANT: This fireplace is Natural gas ready. If converting to LP gas, follow instructions below. WARNING: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 18: Convert The Gas Valve

    Installation 12.3 Convert the Gas Valve WARNING: Installation of this conversion kit must only be undertaken by a qualified and certified gas appliance installer. Verify that the following items are present in the package: • Pressure regulator assembly (E) • Two (2) screws (F) •...
  • Page 19: Venting Instructions

    Installation 13.0 Venting Instructions WARNING: Operation of this heater when not connected to a properly installed and maintained venting system can result in carbon monoxide (CO) poisoning and possible death. The appliance must not be connected to a chimney flue serving a separate solid fuel burning appliance.
  • Page 20: Approved Terminations

    Installation Figure 13.0.04: Figure 13.0.05: Figure 13.0.06: 13.1 Approved Terminations Archgard Venting Components Vent Component Part Number Vertical Termination 999-INS-TK 3" x 30' Aluminum Flex Liner 999-INS-FL330 3" x 50' Aluminum Flex Liner 999-INS-FL350 Approved venting components from third party manufacturers may be found on the following page.
  • Page 21 Installation Third Party Venting Components Selkirk Duravent Amerivent 3" Flex (10ft) 95270310 AFE10-03 3ALKE10 3" Flex (25ft) 95270325 AF3-25L 3DFA-25 1730250 3" Flex (30ft) 95270330 3" Flex (35ft) 95270335 AF3-35L 3DFA-35 TC-AL35 1730350 3" Flex (50ft) 95270350 TC-3AL50 3ALKE50 3" Flex Coupling 95090390 AF3-FC 3DFA-FC...
  • Page 22: Min/Max Vent Run

    Installation 13.3 Min/Max Vent Run Instructions for installing venting and terminations (see list for approved venting and terminations). Install the termination cap being sure to provide sufficient space (around and on top) so as not to impede the flow of air, both into and out of the cap.
  • Page 23: Using A Co-Linear To Coaxial Adapter

    General Information 13.4 Using a Co-linear to Coaxial Adapter The gas fireplace can be converted from co-linear to coaxial when it is desired to remove a section of the masonry fireplace chimney to below the roof line. WARNING This appliance must be installed by a qualified gas appliance installer. The installation must conform with the local codes or, in the absence of local codes, with the current National Fuel Gas Code ANSI Z223.1/ NFPA 54 in the US, or Installation Code CAN/ CGA-B149.1 in Canada.
  • Page 24: Barrier Screen Installation

    Installation 14.0 Barrier Screen Installation If barrier becomes damaged, the barrier shall be replaced with the manufacturer's barrier for this appliance (Part Number: UF0500/510-BS). Align the hooks at the top of the screen with the hooks on top of the glass door. Use the door latch to secure both the screen and the glass door in place.
  • Page 25: Glass Door Installation

    Installation 15.0 Glass Door Installation WARNING: Do not operate appliance with the glass front cracked or broken. Replacement of the glass should be done by a licensed or qualified service person. Do not attempt to remove the glass door when the appliance is hot. Be sure there are no fingerprints left on the glass panels during install or when cleaning as high temperatures can bake these prints on permanently.
  • Page 26: Surround Installation

    Installation 16.0 Surround Installation • Make sure the gas and electrical lines are properly connected to the appliance • Slide the unit into the fireplace and slide the excess flue liner material back onto the chimney. Before the appliance is fully recessed into the fireplace, attach the surround onto the appliance •...
  • Page 27: Bottom Filler Plate

    Installation 16.1 Bottom Filler Plate After installing the surround, align the Bottom Filler Plate included with your fireplace with the underside of the surround. Slide the plate under the lower edges on the surround as shown. Figure 16.1.01: Align the plate. Figure 16.1.02: Slide the plate in place.
  • Page 28: Firebox Liner Installation

    The following steps highlight the procedure for installing brick panel firebox liners. Handle the panels with care as they are delicate. Inspect the panels to ensure that no damage has occurred inside the package. Please report any damage immediately to your Authorized Ambiance Dealer. Before you begin: •...
  • Page 29: Reflective Glass Installation

    Inspect the panels to ensure that no damage has occurred inside the package. Please report any damage immediately to your Authorized Ambiance Dealer. Be sure there are no fingerprints left on the glass panels during install or when cleaning as high temperatures can bake these prints on permanently.
  • Page 30: Media Installation

    18.1 Log Set - UF0500-1 The Ambiance pan burner bed and fiber logs are designed to give a realistic fire package, and created to look the same as the day they were originally installed. Care must be given when first installing the logs, and if removed for servicing, as they can be damaged or broken if not handled properly.
  • Page 31 Installation Step 3: Log #3 locates on the front right side of the burner. Step 4: Rest the back of Log #4 on the locator pin on the back Secure log to the two locator pins. edge of Log #3. Place the front of Log #4 onto the burner locator pin.
  • Page 32: Ember Placement

    Installation Ember Placement IMPORTANT Embers should be placed so they do not completely block burner ports. DO NOT block pilot opening. After installing the logs, add the Black Embers to the burner. Use Place the embers in a single even layer. Take care to place evenly the embers to cover any exposed burner surface not covered by - do not pile or stack the embers.
  • Page 33 Never use unapproved burner media such as rock wool or similar material. The use of unapproved burner WARNING media may cause damage or injury and will void product warranty. The log set is only for use with the UF0500-1 burner. DO NOT place logs or embers on the UF0510-1 WARNING contemporary burner.
  • Page 34: Fire Beads - Uf0510-1

    Installation of fire beads is as simple as spreading the beads you have chosen evenly over the burner so that it is completely covered. Figure 18.2.01: Glass media is only for use with the UF0510-1 burner. DO NOT place glass media on the UF0500-1 log WARNING burner.
  • Page 35: River Rocks

    Installation 18.3 River Rocks The Mississippi River Rocks or Santa Cruz River Rocksshould be installed in three steps. Step 1: Randomly place the larger size rocks so they do not completely block the burner ports or the six round secondary air ports. Figure 18.3.01: Step 2: Randomly fill in the gaps with the medium size...
  • Page 36: Operation

    Each Ambiance Gas Fireplace is checked and tested at the factory prior to being packaged and shipped to our dealers and finally installed in your home. Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly and that the electrical system is in working order.
  • Page 37: Lighting Instructions

    Operation 19.3 Lighting Instructions The following information may be found on the fireplace rating plate. See Section 6.1 for the rating plate location. Figure 19.3.1:...
  • Page 38: Remote Control Operation

    Operation 19.4 Remote Control Operation IMPORTANT The Proflame II Remote is an integrated part of the Proflame II System, which consists of a Proflame II Remote, to be used in conjunction with Integrated Fireplace Control (Proflame II Control Module). Figure 19.4.01 The Proflame II Remote provides for controlling the following hearth appliance functions: Main Burner ON/OFF Main Burner flame modulation (6 levels)
  • Page 39 Operation Handheld Remote Display Figure 19.4.02 WARNING THE REMOTE AND RECEIVER ARE RADIO FREQUENCY DEVICES. PLACING THE REMOTE IN OR NEAR METAL ENCLOSURES MAY REDUCE THE SIGNAL RANGE. Handheld Remote (optional) Figure 19.4.03...
  • Page 40 Operation Initializing the System for Wall Mount / Handheld Remote Operation Connect IFC Control Module to AC power supply. A single “beep” will indicate the presence of power. NOTE: This will initiate Pilot Start-up in Manual Mode. The pilot will spark repeatedly and ignite if gas has been supplied to the unit. Sync the control board to the remote to turn main burner and pilot off using the steps below.
  • Page 41 Operation Temperature Indication Display With the system in the “OFF” position, press the Thermostat Key and the Mode Key at the same time to switch between Fahrenheit (F) or Celsius (C). Verify on the LCD screen the correct designation is visible. Figure 19.4.06: Variable Flame Control This function is disabled when in SMART Thermostat Mode...
  • Page 42 Operation Dimmer Control (Light) This function is used to control the variable lights. To activate this function use the Mode Key to index to the variable light icon. The intensity of the output can be adjusted through six (6) levels. Use the Up/Down Arrow Keys to adjust the output level.
  • Page 43 Operation Continuous Pilot / Intermittent Pilot (CPI/IPI) Selection With the system in “OFF” position press the Mode Key to index to the CPI mode icon. Pressing the UP Arrow Key will activate the Continuous Pilot Ignition mode (CPI). Pressing the Down Arrow Key will return to IPI. A single “beep”...
  • Page 44 Operation Automatic Safety Shut-Off This system will execute an automatic turn OFF command after a 24hr continuous pilot flame ignition. This allows the system to verify correct safety functions. Diagnostic Indications Information LOW BATTERY CONDITION (Less than 4V): Remote Control -Battery Icon will appear on LCD remote control display.
  • Page 45: Maintenance

    Maintenance 20.0 Maintenance CAUTION: Do not conduct maintenance on the appliance while it is operating or while it is still hot. Always verify proper operation after servicing. 20.1 Cleaning and Routine Maintenance The exterior painted surfaces, glass, and metal plated trims may be cleaned with a soft, non-abrasive cloth and water or a suitable, mild, non-abrasive cleaner.
  • Page 46: Servicing Under Warranty

    20.2 Servicing Under Warranty Before servicing, read the terms and conditions of the warranty at the back of this manual. Contact the authorized Ambiance dealer where you purchased the appliance from and provide them with details of the problem, along with the initial installation information (from the front of this manual).
  • Page 47: Adjusting The Primary Air

    20.5 Adjusting the Primary Air The UF0500-1 / UF0510-1 includes an air shutter located under the door of the fireplace which may be used to adjust the primary air to achieve the ideal flame as shown in Figure 20.5.01. To adjust, use a screwdriver to turn the air shutter adjustment screw as shown in Figure 20.5.02.
  • Page 48: Replacing Batteries

    Maintenance 20.6 Replacing Batteries Disconnect power supply to the fireplace. Ensure the fireplace is off and cool before servicing. Remove the fireplace surround. Slide the control board forward*. Remove the battery holder from the velcro strap on the control board. Replace the batteries.
  • Page 49: Disabling Cpi

    Maintenance 20.8 Disabling CPI CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 50: Replacing The Control Board

    Maintenance 20.10 Replacing the Control Board CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 51: Replacing The Burner

    Maintenance 20.11 Replacing the Burner Before you begin: • Ensure the fireplace is off and cool before servicing • Remove door assembly. See Section 15.0 • Disconnect power supply to the fireplace • Remove burner media. See Section 18.0 • Turn off gas supply •...
  • Page 52: Replacing The Pilot

    Maintenance 20.12 Replacing the Pilot Before you begin: • Remove door assembly. See Section 15.0. • Ensure the fireplace is off and cool before servicing. • Remove burner media. See Section 18.0. • Disconnect power supply (including battery backup) to the •...
  • Page 53: Replacing The Valve

    Maintenance 20.13 Replacing the Valve Before you begin: • Remove door assembly (recommended). See Section 15.0. • Ensure the fireplace is off and cool before servicing. • Remove burner media (recommended). See Section 18.0. • Disconnect power supply (including battery backup) to the •...
  • Page 54: Replacing The Fan

    Maintenance 20.14 Replacing the Fan CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 55: Replacing Light Bases

    Maintenance 20.15 Replacing Light Bases The steps below describe the process for replacing a light in the UF0500-1 or UF0510-1. The process is identical no matter which light is being replaced. Note: we recommend replacing both light bulbs when replacing the light bases.
  • Page 56 Maintenance Step 5: Slide the light base out of the fireplace. Step 4: Remove the (4) screws securing the light base on the inside of the fireplace. Light base bracket Figure 20.15.04: Figure 20.15.05: Step 5: Route the new light wires and install the new light base using the screws removed in Step 4. Be sure to install the light base bracket as shown in Figure 20.15.04.
  • Page 57: Wiring Schematic

    Maintenance 20.16 Wiring Schematic SW1 Botton(red) Sync button On/Off override jumper Figure 20.16.01...
  • Page 58: Troubleshooting

    Maintenance 20.17 Troubleshooting Issue Solution The pilot igniter won't spark. 1. Ensure the ON/OFF override jumper is installed correctly. 2. Ensure main power is ON and new batteries are installed in the remote control (3 x AAA) and backup battery pack on the control board (4 x AA). 3.
  • Page 59: Frequently Asked Questions

    Q. My fan/blower makes a “whirring” or “humming” noise. A. Your Ambiance gas appliance uses a powerful fan to push heated air into your room. It is not unusual to hear a “humming” noise when your fan is running. Note: the sound will change depending on the setting that your fan speed control is set at.
  • Page 60: Replacement Parts List

    Maintenance 22.0 Replacement Parts List Item # Item Description Unit 200-0500-04 Owner's Manual - English 200-0500F-03 Owner's Manual - French UF0500/0510-BS Barrier Screen 308-6011 SIT Pro Flame II Electronic Control Module 308-6024 Wall Mount Remote 308-6027 SIT 885 Gas Valve c/w Step Motor 305-6002 Module Main Wiring Harness (5 wire) 305-6003...
  • Page 61: Warranty Information

    7116 Beatty Drive, Mission, BC, Canada, V2V 6B4. This registration form must be received within 30 days of installation. Failure to do so may result in delayed warranty coverage and submission of proof of purchase will be required. Archgard Industries warranties to the original purchaser of this Ambiance Fireplace, that it is free of defects in materials and workmanship at the time of manufacture.
  • Page 62: Lifetime Warranty

    LIFETIME WARRANTY IS EXTENDED AS FOLLOWS: Archgard Industries warranties to the original purchaser that the firebox, heat exchanger, fibre logs, pan burner and glass panel of this Ambiance Fireplace will not be defective in the material or workmanship under normal use and service as long as you own this product.
  • Page 63: Warranty Registration

    POSTAGE WARRANTY REGISTRATION ARCHGARD INDUSTRIES LTD. 7116 BEATTY DRIVE MISSION, B.C. CANADA V2V 6B4 FOLD DOWN AT LINE FOLD DOWN AT LINE & TAPE CLOSED Model # : Serial #: Date Installed: UF0600 / UF0610 Name: Address: City: State/Prov: ZIP: Phone: ( _____ ) Dealer’s Name &...
  • Page 64 April 2017...

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