Swann SwannCloud Instruction Manual
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Swann SwannCloud Instruction Manual

Swann SwannCloud Instruction Manual

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SwannCloud
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INSTRUCTION MANUAL
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  • Page 1 SwannCloud INSTRUCTION MANUAL...

  • Page 2: Table Of Contents

    The SwannCloud Web App Getting to know your Camera Using SwannCloud Web App Connecting the Camera SwannCloud Web App: Viewing your Camera Network LAN Connection (optional) SwannCloud Web App: Viewing Events Installing the Mounting Bracket SwannCloud Web App: Event Settings...

  • Page 3: Important Information

    Important Information FCC Verification: FCC Regulation (for USA) - Prohibition against eavesdropping: This equipment has been tested and found to comply Except with the limits for Class B digital device, pursuant to part 15 of the for the operations of law enforcement officers conducted under FCC Rules.

  • Page 4: Getting To Know Your Camera

    Getting to know your Camera Congratulations on the purchase of your SwannCloud camera. This quick start guide will assist you on getting your camera up and running as soon as possible. We recommend that you connect everything and give it a try before you do a permanent installation, to make sure nothing was damaged during shipping.
  • Page 5 Getting to know your Camera A) Micro-SD Card Slot - This particular slot is reserved for future updates when they are available. B) Mini HDMI - Connect a mini HDMI cable so you can see the live view image on your HDTV. C) WPS Button - When pressed and held for 3-5 seconds, allows for wirelessly connecting to a WPS...
  • Page 6 Getting to know your Camera A) Microphone - Allows the camera to hear nearby sounds and stream them with the video. B) Speaker - The various alerts and alarms will be heard from here. C) Reset - When pressed and held for more than 10 seconds when the power is disconnected and reconnected, all settings will revert to the factory defaults.

  • Page 7: Connecting The Camera

    Connecting the Camera First thing to do is to screw the provided Wi- Fi antenna into the antenna socket located on Now connect the supplied power adapter to the camera. Use a clockwise motion to connect. the power input on the camera. It is recommended to leave the antenna in a vertical position for best reception.

  • Page 8: Network Lan Connection (Optional)

    Network LAN Connection (optional) Even though both models primarily connect to your home network wirelessly, they can also connect to your router using the supplied LAN cable. The main advantage of a LAN connection is that you don’t get disconnections or dropouts as you would with a wireless connection.

  • Page 9: Installing The Mounting Bracket

    Installing the Mounting Bracket The provided mounting bracket connects to the bracket mount located underneath the camera. You can use this to mount the camera to a wall or ceiling.

  • Page 10: Connect The Camera To Your Hdtv

    Connect the Camera to your HDTV HDMI IN 2 HDMI IN 1 Connect a mini HDMI cable (not supplied) to the mini HDMI input on the camera and connect the other end to a spare HDMI input on the TV.

  • Page 11: Alarm I/O Block

    Alarm I/O Block The connection to the Alarm I/O input can be disconnected from the camera, for easier connection of external alarms and sensors. Note the markings on the camera for OUT, GROUND and IN. Consult the documentation that is included with your alarm for connection instructions.

  • Page 12: The Swanncloud Mobile App

    The SwannCloud Mobile App Please follow the instructions for camera con- With the free SwannCloud mobile app, you can turn nection (blue colour) first before downloading your Android or iOS mobile device into a monitor- the SwannCloud mobile app! You need to have the ing centre for your camera.

  • Page 13: Setting Up Your Handset Or Tablet

    Setting up your Handset or Tablet Tap “Create Account” Input your first name, to create a new ac- surname and email count. address. Input your email ad- dress again to con- firm. Tap “Done/Next” to hide the keyboard. Tap “Create” to send a temporary pass- word to your email address.
  • Page 14 Setting up your Handset or Tablet Check your email; you Input the temporary should have received password (which is your temporary pass- case sensitive). word. Input a new password If you haven’t received and again to confirm. an email, check your Choose a password junk mail just in case that will be easy for...
  • Page 15 Setting up your Handset or Tablet You will see the “Wel- Make sure that your come” screen mobile device is con- shown on the left. nected to the same Wi-Fi network that You are now ready to your camera will be pair the camera to connected to.
  • Page 16 Setting up your Handset or Tablet Select how you would Input your password like to have the cam- for the Wi-Fi network. era connected. This might be located on the bottom of your If you select “Wire- Wi-Fi router. It is the less”...
  • Page 17 Setting up your Handset or Tablet Hold your mobile de- Wow, that was easy! vice approximately The default name will 4” to 6” (100mm to be displayed next to 150mm) in front of the live image. You the lens so the cam- can change this later era can scan the QR to something more...
  • Page 18 Setting up your Handset or Tablet You have now entered You have now entered “Live View”. “Camera Settings”. Tap the “Camera Set- Please have a look tings” button. below for an explana- tion on what the vari- ous settings are used for.

  • Page 19: Camera Settings

    Camera Settings When you’ve enabled one or more Tap this to access an additional event settings, the app will send menu to change settings for sen- you an alert when an event has sitivity, to change the motion de- occurred (see “Viewing Events - tection area, and to set the intru- page 22).

  • Page 20: Using Swanncloud

    It can also happen to log out of the app, to access the if the camera has been tampered user manual and to contact Swann with or if it is offline. Tap this to go Help Desk. to events.

  • Page 21: Viewing Your Camera

    Viewing your Camera To view a live stream from your camera, tap the “Camera” button then tap the name of the camera. Tap this to enter camera settings. Tap this to turn night vision on or off or to leave it on auto. Tap this to control the pan and tilt feature of the camera.

  • Page 22: Viewing Events

    Viewing Events To view an event that has occurred, tap the “Event” button. All events that have occurred to date will appear. Scroll up or down to find the event that you would like to play. When you have selected an event, it will automatically play.
  • Page 23 Tap the display played in bold on the events list. You can also access the user manual to view the on-screen controls. and contact Swann Help Desk.

  • Page 24: Which Event Type(S) Should I Be Using

    Which Event Type(s) should I be using? Motion Detection Some information about your SwannCloud basic - Select motion detection if you want account the camera to detect any type of motion within the - All events that are older than five days camera’s viewpoint.

  • Page 25: Camera Settings: Sensitivity

    Camera Settings: Sensitivity Tap “Camera”, tap the name of your camera, tap the camera settings button. To change the sensitivity level, tap “Video Analytics Settings” then “Sensitivity”. This will adjust how sensitive the camera will be when detecting events. The default value of 80% will work in most environments, but you can adjust it according to your needs.

  • Page 26: Camera Settings: Person Size

    Camera Settings: Person Size Tap “Camera”, tap the name of your camera, tap the camera settings button. To change settings for facial detection, tap “Video Ana- lytics Settings” then “Person Size”. The default values will work in most environments, but you can adjust it according to your needs.

  • Page 27: Camera Settings: Motion Area

    Camera Settings: Motion Area Tap “Camera”, tap the name of your camera, tap the camera settings button. To change the motion area, tap “Video Analytics Settings” then “Motion Area”. This is where you can se- lect a particular area of the cameras view that you would like to enable for motion detection.

  • Page 28: Camera Settings: Intrusion Direction

    Camera Settings: Intrusion Direction Tap “Camera”, tap the name of your camera, tap the camera settings button. To change the intrusion direction, tap “Video Analytics Settings” then “Intrusion Direction”. This is where you can select which intrusion direc- tion you would like the camera to alert you to. For example, if someone is entering the cameras view from the left and moving to the right, you would select the “Right”...

  • Page 29: Camera Settings: Event Delay

    Camera Settings: Event Delay Tap “Camera”, tap the name of your camera, tap the camera settings button. To adjust the delay time between events, tap “Video Analyt- ics Settings” then “Event Delay”. This will adjust the delay time between events. For the example shown, when the camera has detected an event, the app will wait for a minimum of two minutes before another...

  • Page 30: The Swanncloud Web App

    The SwannCloud Web App Using your computer, you can use an Internet browser to access your SwannCloud camera. You can use the web app to view and delete events, and to mark events so they are permanently stored. Go to the following website (www.swann-cloud.com). To access the SwannCloud web app, open your browser and type in (www.swann-cloud.com).

  • Page 31: Using Swanncloud Web App

    Using SwannCloud Web App To access the SwannCloud web app, open your browser and type in This displays the amount of cameras that have been registered to (www.swanncloud.net). After you login, you will see the home screen as your account. It also displays if a camera is offline.

  • Page 32: Swanncloud Web App: Viewing Your Camera

    SwannCloud Web App: Viewing your Camera If you have multiple cameras registered to your account but you only want to view a single camera at a time, select the camera from the list then click “Search”. Click this to add another camera to your account.

  • Page 33: Swanncloud Web App: Viewing Events

    Click this to download the event to your computer. This pin icon will appear on events that have been marked. Events that are marked cannot be deleted. The basic SwannCloud account allows you to mark up to 3 events for safe keeping.

  • Page 34: Swanncloud Web App: Event Settings

    SwannCloud Web App: Event Settings This will adjust how sensitive the camera will be when detecting events. The default value of 80% will work in most environments, but you can adjust it according to your needs. 2 & 3. This will adjust the object size for all event types. The default values will work in most environments, but you can adjust it according to your needs.
  • Page 35 SwannCloud Web App: Event Settings Enable or disable motion detection. Enable or disable intrusion detection. When enabled you can select which intrusion direction you would like the camera to alert you to. For example, if someone is entering the cameras view from the left and moving to the right, you would select the “Right”...

  • Page 36: Swanncloud Web App: Video Settings

    SwannCloud Web App: Video Settings 1. General: Image Flip - If you are mounting the camera on a wall or ceiling, you can use this option to flip the screen horizontally or verti- cally. 2. Video Stream: Resolution - The default resolution of the camera is “720p”.
  • Page 37 SwannCloud Web App: Video Settings 1. Image Parameters: Saturation - Alters how much colour is dis- played in the image. The higher the saturation, the more bright and vivid the colours will be. 2. Image Parameters: Brightness - Changes how light the image ap- pears to be.

  • Page 38: Swanncloud Web App: Camera Settings

    SwannCloud Web App: Camera Settings 1. General: Camera Name - Click this to name your camera. Use a name that you are familiar with or the name of the camera’s location. Located under that is the product code of the camera and the current firmware version installed.

  • Page 39: Warranty Information

    You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres.

  • Page 40: Helpdesk/Technical Support

    Helpdesk/Technical Support Technical Support E-mail: tech@swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Parts & Warranty 1-800-627-2799 (M-F, 9am-5pm US PT) AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 0203 027 0979 M446CAM260814E | © Swann Communications 2014...

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