Troubleshooting - Philips 42PFL7503 User Manual

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Troubleshooting

Television and remote control
The TV does not switch on
• Verify the mains cord connection.
• Verify if the batteries of the remote control are not
empty or weak.Verify their + / - orientation.
You can use the keys on the TV to switch the TV on.
• Unplug the mains cord, wait a minute and plug it back
in.Try again to switch on.
The TV does not react on the remote control
• Verify if the batteries of the remote control are not
empty or weak. Verify their + / - orientation.
• Clean the remote control and TV sensor lens.
• During the warming-up time of the TV, which is about
two minutes, it is possible that the TV and some
external devices do not immediately react on their
remote control commands.This is proper operation
and not a malfunction of the device.
The TV switches off and the red light blinks
• Unplug the mains cord, wait a minute and plug it back
in.Verify if there is enough space for ventilation. Wait
until the TV has cooled down. When the TV does not
restart to standby and the blinking occurs again, call our
Customer Care.
You forgot your code to unlock Child lock
• See section 5.7.3 Set code / Change code.
Wrong language in the TV menu ?
Follow these steps to change the language.
‡ Press Menu Ï on the remote control.
® Use œ to select the last menu line.
Ò Press πthree times.
† Press o or œ to select your language.
º Press OK.
◊Press Menu Ï to quit the menus.
TV channels
Some TV channels are gone
• Verify if the correct channel list is chosen.
• A channel could be uninstalled in the Rearrange menu.
Troubleshooting
Picture
The sound is on, but there is no picture
• Verify the contrast or brightness setting in the menu.
The TV picture is poor
• Verify if the antenna is connected properly.
• Non-earthed audio devices, neon lights, high buildings
or mountains can influence the picture quality.Try to
improve the picture by changing the antenna direction
or place devices away from the TV.
• Verify if the correct TV system is chosen in the Manual
installation menu.
• If only a certain channel is poor, try to fine tune this
channel in the Fine tune menu. See section 6.2.3.
The picture has poor colour
• Verify the colour settings in the Picture menu.
Select any of the Reset to standard settings in the
Smart settings menu. See section 5.3.1.
• Verify the connections and cables of the connected
devices.
Picture delay when a game console is connected
• To prevent picture delay, set the TV in game mode.
Press Menu > TV menu > Smart settings > Game.
The TV does not remember my settings when I switch
back on
• Verify if the TV is set to Home in the TV menu > Setup
> Installation > Preferences > Location menu.
The picture does not fit the screen, it is too big or too
small
• Select a more fitting picture format in the Picture
format menu.
See section 5.3.4 Widescreen picture format.
• Name your connected device in the Connections
menu to obtain the best signal handling.
See section 7.7.1 Naming your devices.
The picture position on screen is not correct
• Some picture signals from some devices do not fit the
screen correctly.You can shift the picture with the
navigation key on the remote control.Verify the signal
output of the device.
Sound
There is a picture but no sound
• Verify the volume is not set to 0.
• Verify the sound has not been muted with the ¬ key.
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