homark 01-711000 Instruction Manual And Guarantee page 4

CareffiARK
Appliance Servicing
Caremark provides a quality, effective aftercare programme to cover all your
servicing needs. Caremark is owned and solely operated by Homark, which
enables us to offer you the following Care mark pledge, ensuring at all times
that you obtain a fast and efficient aftercare service.
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Our direct telephone number, 0942 815311 covers all your queries and
servicing requirements nationwide.
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Our own fully trained telephone operators take your calls.
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Specifically-trained Caremark engineers will repair your appliance.
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A Caremark engineer will visit you within three working days and will have
spare parts to complete most jobs on the first visit.
The Homark Guarantee covers all parts and labour for the first 12 months.
After 12 months Caremark can service your appliance at a modest cost to
yourself, or offer you extended warranties- (a one-off payment covers both
parts and labour for a further twelve months).
When you ring for service, it would be helpful to our Staff of you have the
following information available:
1. Your name, address and postcode.
2. Your telephone number.
3. Model number and colour of the appliance (you should find this on the
cover of the instruction manual).
4. Date and place of purchase.
5. Clear and concise details of the fault.
Then telephone 0942 815311
not only to obtain a service but for any queries you may have.
THIS IS YOUR GUARANTEE 2. The appliance is installed, and used only
in accordance with the manufacturers
instruction enclosed with the appliance,
and used for normal domestic purposes.
ONCE THE GUARANTEE EXPRIRES:
You will find a reply paid guarantee card with
the hand book. Please complete and return
as soon as possible.
You keep your receipt handy, as may be asked
to produced it if you request a service under
the guarantee. Caremark is authorised to
repair or replace free of charge to you, any
defect attributable to faulty material or
workmaship used in manufacture, provided
such defect appears within 12 months from
the date of sale to the original purchaser,
provided that:-
1 . The domestic purchaser notifies Caremark
promptly of any defect.
3. The guarantee does not apply:-
1. if the appliance is repaired or modified by
any person other than an authorised
Caremark Engineer.
II. to second-hand appliances, or those used
commercially or in communal establishments.
The rights and benefits under this guarantee
are additional to the statutorv rights of the
domestic purchaser whose rights are not
affected by this guarantee.
Caramark offer an extended guarantee
scheme after the first 12 months.
Contact Homark Consumer Advice for details.
This product is manufactured in Italy on
behalf of Homark International Ltd. Great
Bank Road, Wingates Industrial Estate,
Westhoughton, La~shire, BL5 3XU.
The manufacturer reserves the right to alter
specifications without notice.
I
Cod. 912.304.1