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Troubleshooting; Basic Troubleshooting - Asus CM-32 User Manual

Wireless-ac2600 docsis 3.0 cable modem router.
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Troubleshooting

This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps
in this section before looking for further solutions
When the cable modem router is plugged in but all the LEDs
are off:
1. Check if the power cord is properly plugged to the modem
router and wall outlet.
2. Check if you are using the ASUS power adapter supplied for
this product.
3. If the error persists, it could indicate a hardware problem.
Contact our support hotline.
When the power cord is plugged but the power LED never
turn on:
1. Check if the power cord is properly plugged to the modem
router and wall outlet.
2. Check if you are using the ASUS power adapter supplied for
this product.
3. If the error persists, it could indicate a hardware problem.
Contact our support hotline.
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