Lexmar XM5100 Series User Manual

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XM5100 Series

User's Guide

August 2014

www.lexmark.com

Machine type(s):

7463

Model(s):

096, 296

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Summary of Contents for Lexmar XM5100 Series

Page 1 XM5100 Series User's Guide August 2014 www.lexmark.com Machine type(s): 7463 Model(s): 096, 296...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................11 Understanding the basic functions of the scanner..................13 Using the ADF and scanner glass......................14 Understanding the printer control panel............15 Using the printer control panel.......................15 Understanding the colors of the Sleep button and indicator lights............15 Understanding the home screen......................16 Using the touch-screen buttons......................18...
Page 3 Contents Configuring Universal paper settings......................59 Loading the 250‑ or 550‑sheet tray......................59 Loading the 2100‑sheet tray........................66 Loading the multipurpose feeder......................72 Linking and unlinking trays........................76 Paper and specialty media guide..............79 Using specialty media..........................79 Paper guidelines............................81 Supported paper sizes, types, and weights.....................84 Printing......................87 Printing forms and a document.......................87 Printing from a flash drive or mobile device...................88 Printing confidential and other held jobs....................90...
Page 4 Contents Sending a fax............................128 Creating shortcuts..........................130 Customizing fax settings........................131 Canceling an outgoing fax........................133 Holding and forwarding faxes.......................133 Understanding the fax options......................134 Scanning....................137 Using Scan to Network..........................137 Scanning to an FTP address........................137 Scanning to a computer or flash drive....................139 Understanding the scan options......................141 Understanding the printer menus............144 Menus list..............................144 Paper menu............................145...
Page 5 Contents Ordering parts and supplies........................240 Storing supplies.............................242 Replacing supplies..........................242 Moving the printer..........................248 Managing the printer................250 Finding advanced networking and administrator information.............250 Checking the virtual display........................250 Setting up e‑mail alerts.........................250 Viewing reports.............................250 Configuring supply notifications from the Embedded Web Server............251 Restoring factory default settings......................252 Clearing jams....................253 Avoiding jams............................253 Understanding jam messages and locations..................254...
Page 6: Contents
Contents Notices.....................335 Index......................352...
Page 7: Safety Information
Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 8 Safety information This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord.
Page 9: Learning About The Printer
Learning about the printer Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site. •...
Page 11: Printer Configurations
Learning about the printer Right side 152 mm (6 in.) Front 394 mm (15.5 in.) Left side 152 mm (6 in.) Rear 152 mm (6 in.) 152 mm (6 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options.
Page 12: Basic Model
Learning about the printer Basic model Automatic document feeder (ADF) ADF tray ADF bin Standard bin Printer control panel 100‑sheet multipurpose feeder Standard 550‑sheet tray...
Page 13: Understanding The Basic Functions Of The Scanner
Learning about the printer Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Optional 550‑sheet tray Optional 250‑sheet trays Caster base Optional 2100‑sheet tray When using optional trays: •...
Page 14: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two- Use the scanner glass for single‑page documents, book pages, sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 15: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel @ ! . A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Use the Display...
Page 16: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle, or in Ready state.
Page 17 Understanding the printer control panel Touch Forms and Favorites Quickly find and print frequently used online forms. Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application.
Page 18: Using The Touch-Screen Buttons
Understanding the printer control panel Feature Description Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
Page 19 Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
Page 20: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Notes: • Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded applications. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer.
Page 21: Customizing The Home Screen
Setting up and using the home screen applications Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
Page 22: Activating The Home Screen Applications
Setting up and using the home screen applications Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server”...
Page 23: Setting Up Card Copy
Setting up and using the home screen applications Setting up Card Copy Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.
Page 24: Setting Up Multi Send
Setting up and using the home screen applications Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e- mail jobs. To use the application, touch MyShortcut, and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application.
Page 25: Setting Up Remote Operator Panel
Setting up and using the home screen applications Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, security, and firewall settings to allow the printer at least a write access.
Page 26: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen.
Page 27: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 28 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 29 Additional printer setup Remove the shield. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Page 30 Additional printer setup Reattach the shield, and then align the screws with the holes. Tighten the screws on the shield.
Page 31: Installing A Memory Card
Additional printer setup Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 32: Installing An Optional Card
Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Reattach the controller board shield, and then the controller board access cover.
Page 33 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unpack the optional card.
Page 34: Installing An Internal Solutions Port
Additional printer setup Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flush against the controller board. Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 35 Additional printer setup ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw. Lift the metal cover, and then pull it out completely.
Page 36 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the cage.
Page 37 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Page 38 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly.
Page 39: Installing A Printer Hard Disk
Additional printer setup Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 40 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
Page 41 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
Page 42 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
Page 43 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Page 44: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 45 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer hard disk.
Page 46 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.
Page 47: Installing Hardware Options
Additional printer setup Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 48 Additional printer setup Unpack the optional tray, and then remove all packing material. Pull out the tray completely from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly lower the printer into place.
Page 49 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Page 50: Attaching Cables
Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Page 51 Additional printer setup Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port.
Page 52: Setting Up The Printer Software
Additional printer setup Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer. Setting up the printer software Installing the printer Obtain a copy of the software installer package. Run the installer, and then follow the instructions on the computer screen.
Page 53: Networking
Additional printer setup In Windows 8 From the Search charm, type run, and then navigate to: Run > type control printers > OK In Windows 7 or earlier Click , or click Start and then click Run. Type control printers. Press Enter, or click OK.
Page 54: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
Page 55: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
Page 56: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Open a Web browser, and then type the IP address of your access point in the address field. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings.
Page 57: Verifying Printer Setup
Additional printer setup Configure the port from the list. Update the IP address. Apply the changes. For Macintosh users From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. Type the IP address in the address field. Apply the changes.
Page 58: Printing A Network Setup Page
Additional printer setup Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
Page 59: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 253 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 60 Loading paper and specialty media Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
Page 61 Loading paper and specialty media Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
Page 62 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown for one‑sided printing. Note: Make sure the paper or envelope is loaded properly.
Page 63 Loading paper and specialty media • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Page 64 Loading paper and specialty media • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
Page 65 Loading paper and specialty media • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
Page 66: Loading The 2100-Sheet Tray
Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 67 Loading paper and specialty media Loading A5‑size paper Pull up and slide the width guide to the position for A5. Squeeze, and then slide the length guide to the position for A5 until it clicks into place.
Page 68 Loading paper and specialty media Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of paper you are loading.
Page 69 Loading paper and specialty media If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
Page 70 Loading paper and specialty media Squeeze, and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 71 Loading paper and specialty media One‑sided printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
Page 72: Loading The Multipurpose Feeder
Loading paper and specialty media From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
Page 73 Loading paper and specialty media Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper you are loading. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Page 74 Loading paper and specialty media Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
Page 75 Loading paper and specialty media • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. One‑sided (simplex) printing Two‑sided (duplex) printing •...
Page 76: Linking And Unlinking Trays
Loading paper and specialty media For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Page 77: Creating A Custom Name For A Paper Type
Loading paper and specialty media Note: You can also change the paper size and type settings using the printer control panel. For more information, “Setting the paper size and type” on page Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type.
Page 78 Loading paper and specialty media Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. Click Submit. Using the printer control panel From the home screen, navigate to: >...
Page 79: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Notes: • Make sure that the paper size, type, and weight are set correctly on the computer or control panel. • Flex, fan, and straighten specialty media before loading them. •...
Page 80: Tips On Using Labels
Paper and specialty media guide – Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the stack of envelopes back and forth to loosen them, and then fan them.
Page 81: Paper Guidelines
Paper and specialty media guide Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. •...
Page 82: Grain Direction
Paper and specialty media guide Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–176 g/m (16–47‑lb) paper, grain long paper is recommended.
Page 83 Paper and specialty media guide • Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) •...
Page 84: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
Page 85 Paper and specialty media guide Dimensions Standard or 2100‑sheet tray Multipurpose Duplex Scanner Paper size optional 250‑ feeder glass or 550‑sheet tray Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.)
Page 86: Paper Types And Weights Supported By The Printer
Paper and specialty media guide Dimensions Standard or 2100‑sheet tray Multipurpose Duplex Scanner Paper size optional 250‑ feeder glass or 550‑sheet tray Other Envelope 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) If your preferred default paper size cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu.
Page 87: Printing
Printing Printing Printing forms and a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 88: Printing From A Flash Drive Or Mobile Device
Printing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 89: Supported Flash Drives And File Types
Printing • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display.
Page 90: Printing Confidential And Other Held Jobs
Printing Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
Page 91 Printing Notes: • Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. • You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.
Page 92: Printing Information Pages
Printing Modifying confidential print settings Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 93 Printing Canceling a print job from the computer For Windows users Open the printers folder, and then select your printer. From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users From System Preferences in the Apple menu, navigate to your printer. From the print queue, select the print job you want to cancel, and then delete it.
Page 94: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 95: Copying Photos
Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 96: Creating A Copy Shortcut Using The Printer Control Panel
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.
Page 97: Customizing Copy Settings
Copying Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 98 Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 99: Reducing Or Enlarging Copies
Copying From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the first number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies.
Page 100: Collating Copies
Copying Touch Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine.
Page 101: Copying Multiple Pages Onto A Single Sheet
Copying From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies”...
Page 102: Placing Information On Copies
Copying For example: Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. •...
Page 103: Canceling A Copy Job
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 104 Copying • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray or multipurpose feeder.
Page 105: Save As Shortcut
Copying • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from film. • Press—The original document was printed using a printing press. Save As Shortcut This option lets you save the current settings by assigning a shortcut name.
Page 106: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to e-mail Setting up the e-mail function Open a Web browser, and then type the printer IP address in the address field.
Page 107: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 108: E-Mailing A Document
E-mailing E-mailing a document Note: You can also e-mail scanned documents by using the Multi Send or MyShortcut application from the home screen. For more information, see “Activating the home screen applications” on page Sending an e-mail using the printer control panel Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 109: Customizing E-Mail Settings
E-mailing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 110: Canceling An E-Mail
E-mailing Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while Scanning appears, or while Scan the Next Page / Finish the Job appears. Understanding the e-mail options Recipient(s) This option lets you enter the recipient of your e-mail.
Page 111 E-mailing Content This option lets you set the original document type and source. Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. •...
Page 112 E-mailing Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you e‑mail the document.
Page 113: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 114: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 115: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 116 Faxing Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want.
Page 117 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 118 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 119 Faxing • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax. Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet.
Page 120 Faxing To connect a telephone to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port. Scenario 3: VoIP telephone service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer.
Page 121 Faxing Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
Page 122 Faxing Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 123 Faxing Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 124 Faxing Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 125 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N...
Page 126 Faxing Connect the printer to any of the N ports. N F N PHONE LINE Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 127: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 128: Sending A Fax
Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Page 129: Sending A Fax Using The Computer
Faxing From the home screen, touch Fax. Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book. Touch Fax It. Sending a fax using the computer For Windows users With a document open, click File >...
Page 130: Creating Shortcuts
Faxing Sending a fax using the address book The address book lets you search for bookmarks and network directory servers. For more information on enabling the address book feature, contact your system support person. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
Page 131: Customizing Fax Settings
Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 132: Making A Fax Lighter Or Darker
Faxing From the Resolution area, touch the arrows to select the resolution you want. Note: Select a resolution from Standard (fastest speed) to Ultra Fine (best quality at a reduced speed). Touch Fax It. Making a fax lighter or darker Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 133: Canceling An Outgoing Fax
Faxing Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job on the printer control panel while Scanning appears. • When using the scanner glass, touch Cancel Job on the printer control panel while Scanning appears or while Scan the Next Page and Finish the Job appear.
Page 134: Understanding The Fax Options
Faxing From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add. Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Open a Web browser, and then type the printer IP address in the address field.
Page 135: Delayed Send
Faxing Resolution This option lets you adjust the quality of the fax output. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Select one of the following: •...
Page 136 Faxing • Transmission Log—This prints the transmission log or transmission error log. • Multifeed Sensor—This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
Page 137: Scanning
Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server.
Page 138 Scanning Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings >...
Page 139: Scanning To A Computer Or Flash Drive
Scanning Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 140 Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive.
Page 141: Understanding The Scan Options
Scanning Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. Open the printers folder, and then select your printer. Note: If your printer is not in the list, then add your printer.
Page 142: Original Size
Scanning Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Send As This option lets you set the output type for the scan image.
Page 143 Scanning Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. •...
Page 144: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Edit Security Setups Paper Size/Type Device Statistics Miscellaneous Security Settings Standard Network Configure MP Network Setup Page Confidential Print Standard USB Substitute Size Network [x] Setup Page...
Page 145: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Manual Envelope Feeder to appear as a menu setting.
Page 146 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays have Letter the same settings, then the trays are automatically linked.
Page 147 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu.
Page 148 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 149: Substitute Size Menu
Understanding the printer menus Default ADF Media Type Specify the media type being loaded in the ADF. Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper...
Page 150 Understanding the printer menus Transparency Texture Specify the relative texture of the transparencies loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.
Page 151: Paper Weight Menu
Understanding the printer menus Heavy Texture Specify the relative texture of the heavy paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough/Cotton Texture Specify the relative texture of the rough or cotton paper loaded in a specific tray. Rough Note: Rough is the factory default setting.
Page 152 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight...
Page 153: Paper Loading Menu
Understanding the printer menus Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Duplex Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type.
Page 154: Custom Types Menu
Understanding the printer menus Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. •...
Page 155: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, sizes, and orientation. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: ADF Media Type •...
Page 156: Reports Menu
Understanding the printer menus Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
Page 157 Understanding the printer menus Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Fax Call Log Print a report containing information about the last 100 attempted, received, and blocked calls.
Page 158: Network/Ports Menu
Understanding the printer menus Network/Ports menu Active NIC menu Active NIC Allow the printer to connect to a network. Auto Notes: [list of available network cards] • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu.
Page 159 Understanding the printer menus Network Buffer Set the size of the network input buffer. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 160: Network Card Menu
Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the wireless network adapter.
Page 161: Ipv6 Menu
Understanding the printer menus Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting.
Page 162: Wireless Menu
Understanding the printer menus Enable IPv6 Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. Set Hostname Set the host name.
Page 163: Appletalk Menu
Understanding the printer menus Choose Network Select an available network for the printer to use. View Signal Quality View the quality of the wireless connection. View Security Mode View the encryption method for the wireless network. AppleTalk menu To access the menu, navigate to either of the following: •...
Page 164 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 165 Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port. Parallel [x] menu Note: This menu appears only when an optional parallel card is installed. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language.
Page 166 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 167 Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Note: This menu appears only when an optional serial card is installed.
Page 168 Understanding the printer menus Serial Buffer Set the size of the serial input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 169: Smtp Setup Menu
Understanding the printer menus Baud Specify the rate at which data can be received through the serial port. 1200 Notes: 2400 • 9600 is the factory default setting. 4800 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 9600 Standard Serial menu.
Page 170: Security Menu
Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 171: Miscellaneous Security Settings Menu
Understanding the printer menus Edit Building Blocks Edit settings for Internal Accounts, NTLM, Simple Kerberos Setup, Kerberos Setup, Active Directory, LDAP, Password, and PIN. Internal Accounts NTLM Simple Kerberos Setup Kerberos Setup Active Directory LDAP LDAP+GSSAPI Password Edit Security Templates Add or edit a security template.
Page 172: Confidential Print Menu
Understanding the printer menus Security Reset Jumper Adjust the security settings. No Effect Notes: Access controls=“No Security” • No Effect means the reset has no effect on the printer security configuration. Reset factory security defaults • Access controls=’No Security’ retains all the security information that the user has defined.
Page 173: Erase Temporary Data Files Menu
Understanding the printer menus Repeat Job Expiration Set a limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours...
Page 174: Security Audit Log Menu
Understanding the printer menus Security Audit Log menu Export Log Enable an authorized user to export the security log. Notes: • To export the log from the printer control panel, attach a flash drive to the printer. • To export the log from the Embedded Web Server, download the log to a computer.
Page 175 Understanding the printer menus Configure Log (continued) Specify how audit logs are configured. Admin’s e-mail address Notes: [256 character string] • “Admin’s e‑mail address” determines if administrators are automatically Digitally sign exports notified of certain log events. This setting can have one or more e‑mail addresses (separated by commas).
Page 176 Understanding the printer menus Automatically Observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Page 177: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the display. English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portugues Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese...
Page 178 Understanding the printer menus Run Initial setup Run the setup wizard. Keyboard Specify a language and custom key information for the display keyboard. Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portugues Russian Polski Swiss German Swiss French...
Page 179 Understanding the printer menus Displayed Information Specify what is displayed on the upper corners of the home screen. Left side For Left side and Right side, select from the following options: Right side None Custom Text [x] IP Address Hostname Contact Name Location Date/Time...
Page 180 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
Page 181 Understanding the printer menus Screen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time. Note: Off is the factory default setting. Output Lighting Set the output lighting for the standard bin.
Page 182 Understanding the printer menus Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name. Note: The contact name is stored on the Embedded Web Server. Location Specify the location.
Page 183 Understanding the printer menus Timeouts Set the amount of time before the printer enters Hibernate mode. Hibernate Timeout Note: 3 days is the factory default setting. Disabled 20 seconds 1–3 hours 6 hours 1–3 days 1–2 weeks 1 month Hibernate Timeout on Connection Set the printer to Hibernate mode even if there is an active Ethernet or phone connection.
Page 184 Understanding the printer menus Error Recovery Set the printer to restart when an error occurs Auto Reboot Note: Reboot always is the factory default setting. Reboot when idle Reboot always Reboot never Error Recovery Determine the number of automatic reboots the printer can perform.
Page 185: Copy Settings Menu
Understanding the printer menus Factory Defaults Use the printer factory default settings. Do Not Restore Note: Do Not Restore is the factory default setting. Restore Now Export Configuration Package Export the printer configuration file to a flash drive. Export Copy Settings menu Content Type Specify the content of the original document.
Page 186 Understanding the printer menus Collate Keep the pages of a print job stacked in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)” is the factory default setting. (1,2,3) (1,2,3) Original Size Specify the paper size of the original document. Letter Notes: Legal...
Page 187 Understanding the printer menus Darkness Specify the level of darkness for the copy job. 1–9 Note: 5 is the factory default setting. Number of Copies Specify the number of copies for the copy job. 1–999 Note: 1 is the factory default setting. Header/Footer Specify the header or footer information and its location on the page.
Page 188: Fax Settings Menu
Understanding the printer menus Color Dropout Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 189 Understanding the printer menus Optimize Fax Compatibility Optimize fax compatibility with other fax machines. Fax Name Specify the name of the fax in the printer. Fax Number Specify the number assigned to the fax. Fax ID Specify how the fax is identified. Fax Name Note: Fax Number is the factory default setting.
Page 190 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Notes: Off by default • Off by default is the factory default setting for Fax Cover Page. On by default • Off is the factory default setting for all other menu items. Never use Always use Include to Field...
Page 191 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 192 Understanding the printer menus Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials. 1–200 Note: 3 is the factory default setting.
Page 193 Understanding the printer menus Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None...
Page 194 Understanding the printer menus Enable Color Fax Scans Enable color faxing. Off by default Note: Off by default is the factory default setting. On by default Never use Always use Auto Convert Color Faxes to Mono Convert all outgoing faxes to black and white. Faxes Note: On is the factory default setting.
Page 195 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 196 Understanding the printer menus Enable Color Fax Receive Enable the printer to receive fax in color and print it in grayscale. Note: On is the factory default setting. Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting.
Page 197 Understanding the printer menus Speaker Volume Set the speaker volume to high or low. High Note: High is the factory default setting. Ringer Volume Enable or disable the ringer volume. Note: On is the factory default setting. Answer On All Rings Specify ring patterns when the printer is answering calls.
Page 198 Understanding the printer menus Content Source Specify how the content was originally produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Specify quality in dots per inch (dpi). Standard Note: Standard is the factory default setting.
Page 199 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single‑page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the scan job. Note: On is the factory default setting.
Page 200 Understanding the printer menus Format Specify the file format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version.
Page 201 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch. 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 202 Understanding the printer menus Text Default Set the quality of a text image in relation to file size and quality of the image. 5–90 Note: 75 is the factory default setting. Text/Photo Default Set the quality of a text or photo image in relation to file size and the quality of the image.
Page 203 Understanding the printer menus Allow Save as Shortcut Save e-mail addresses as shortcuts. Notes: • On is the factory default setting. • When set to Off, the Save As Shortcut button does not appear on the e-mail Destination screen. Background Removal Adjust the amount of background visible on a scanned image.
Page 204: Ftp Settings Menu
Understanding the printer menus Sharpness Adjust the amount of sharpness on a scanned image. 1–5 Note: 3 is the factory default setting. Temperature Specify warm or cool outputs. Cool values generate a bluer output than the default ‑4 to 4 while warm values generate a redder output than the default.
Page 205 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Specify whether the printer captures and transmits content in color. Note: On is the factory default setting.
Page 206 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...
Page 207 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Note: On is the factory default setting.
Page 208 Understanding the printer menus Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None...
Page 209: Flash Drive Menu
Understanding the printer menus Flash Drive menu Scan Settings Format Specify the format of the scanned file. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7...
Page 210 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: 150 is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 211 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality. Best for content Note: Best for content is the factory default setting. 5–90 Text Default Set the quality of the text in relation to file size and the quality of the image. 5–90 Note: 75 is the factory default setting.
Page 212 Understanding the printer menus Contrast Specify the contrast of the output. 0–5 Note: Best for content is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
Page 213 Understanding the printer menus Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Notes: Landscape • Auto is the factory default setting. Portrait • This setting affects jobs if the value of the Paper Saver setting in the same menu is not set to Off.
Page 214: Setup Menu
Understanding the printer menus OCR Settings menu Auto Rotate Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Remove specks from a scanned image. Note: Off is the factory default setting. Inverse Detection Recognize and make the white text on a black background editable. Note: On is the factory default setting.
Page 215 Understanding the printer menus Job Waiting Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information or options are obtained, the stored jobs print.
Page 216: Finishing Menu
Understanding the printer menus Print All Order Specify the order in which held and confidential jobs are printed when Print All is selected. Alphabetical Oldest First Note: Alphabetical is the factory default setting. Print jobs always appear in alphabetical order on the printer control panel. Newest First Finishing menu Sides (Duplex)
Page 217 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
Page 218: Quality Menu
Understanding the printer menus Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
Page 219 Understanding the printer menus Accounting Log Frequency Determine and set how often a log file is created. Daily Note: Monthly is the factory default setting. Weekly Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting.
Page 220: Utilities Menu
Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 221: Postscript Menu
Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
Page 222: Pcl Emul Menu
Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
Page 223 Understanding the printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 224: Html Menu
Understanding the printer menus Tray Renumber Display the factory default setting assigned to each tray or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2...
Page 225: Image Menu
Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
Page 226: Help Menu
Understanding the printer menus Orientation Set the image orientation. Portrait Note: Portrait is the factory default setting. Landscape Reverse Portrait Reverse Landscape Help menu Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and configuring the settings E‑mail Guide Provides information about sending e‑mails and configuring the settings Fax Guide...
Page 227: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 228: Saving Energy
Saving money and the environment Check your first draft for accuracy Before printing or making multiple copies of a document: • Use the preview feature to see how the document looks like before you print it. • Print one copy of the document to check its content and format for accuracy. Avoid paper jams Correctly set the paper type and size to avoid paper jams.
Page 229: Adjusting Sleep Mode
Saving money and the environment Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Use factory default settings.
Page 230: Recycling
Saving money and the environment Notes: • The IP address is located on the upper portion of the home screen. It appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Select Settings >...
Page 231: Returning Lexmark Cartridges For Reuse Or Recycling
Saving money and the environment When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling.
Page 232: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 233: Erasing Non-Volatile Memory
Securing the printer Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Page 234: Configuring Printer Hard Disk Encryption
Securing the printer The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed.
Page 235: Finding Printer Security Information
Securing the printer The printer will perform a power‑on reset, and then return to normal operating mode. Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page.
Page 236: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 237: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Remove the white underside of the scanner cover.
Page 238 Maintaining the printer Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover.
Page 239: Checking The Status Of Parts And Supplies
Maintaining the printer Wipe the areas shown, and then let them dry. White underside of the scanner cover Scanner glass ADF glass White underside of the ADF cover Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
Page 240: Ordering Parts And Supplies
Maintaining the printer Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer.
Page 241: Ordering A Maintenance Kit
Lexmark Return Program fuser maintenance kit type Type Part number XM5100 Series Return Program fuser maintenance kit Type 00 40X8420 XM5100 Series Return Program fuser maintenance kit Type 01 40X8421 XM5100 Series Return Program fuser maintenance kit Type 02...
Page 242: Storing Supplies
Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 243 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 244: Replacing The Imaging Unit
Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
Page 245 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer.
Page 246 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 247 Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the multipurpose feeder door and the front cover.
Page 248: Moving The Printer
Maintaining the printer Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 249: Moving The Printer To Another Location
Maintaining the printer Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. •...
Page 250: Managing The Printer
Managing the printer Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com.
Page 251: Configuring Supply Notifications From The Embedded Web Server
Managing the printer Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Reports, and then click the type of report you want to view.
Page 252: Restoring Factory Default Settings
Managing the printer Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option.
Page 253: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly •...
Page 254: Understanding Jam Messages And Locations
Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
Page 255 Clearing jams Notes: • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output for blank pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Page 256: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]
Clearing jams [x]‑page jam, lift front cover to remove cartridge. [200–201] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Lift the front cover, and then pull down the multipurpose feeder door. Lift the green handle, and then pull out the toner cartridge from the printer.
Page 257 Clearing jams Lift the green handle, and then pull out the imaging unit from the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 258 Clearing jams Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. Insert the toner cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. •...
Page 259: [X]-Page Jam, Open Upper Rear Door. [202]
Clearing jams Close the multipurpose feeder door and the front cover. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 260: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]
Clearing jams Close the rear door. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 261 Clearing jams Close the rear door. Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed.
Page 262: [X]-Page Jam, Remove Standard Bin Jam. [203]
Clearing jams Insert the standard tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove standard bin jam. [203] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 263: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [235-239]
Clearing jams From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove tray 1 to clear duplex. [235–239] Pull out the tray completely. Note: Lift the tray slightly, and then pull it out. Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer.
Page 264: [X]-Page Jam, Open Tray [X]. [24X]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24x] Check which tray is indicated on the printer display, and then pull the tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 265: [X]-Page Jam, Clear Manual Feeder. [250]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 266 Clearing jams Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Slide the paper guide until it rests lightly against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing.
Page 267: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
Clearing jams [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. Open the ADF cover. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 268 Clearing jams Close the bottom ADF door. Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide. From the printer control panel, touch Done to clear the message and continue printing.
Page 269: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon.
Page 270: Close Door Or Insert Cartridge
Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray or feeder, specify the size and type of paper in the Paper menu on the control panel, and then touch Finished changing paper.
Page 271: Close Front Door
Troubleshooting Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Touch Scan from flatbed to continue scanning from the scanner glass immediately after the last successful scan job.
Page 272: Fax Memory Full
Troubleshooting Disk full [62] Try one or more of the following: • From the printer control panel, touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored in the printer hard disk. • Install a printer hard disk with larger capacity.
Page 273 Troubleshooting Fax server 'To Format' not set up. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Fax Server setup. If the message appears again, then contact your system support person. Fax Station Name not set up.
Page 274 Troubleshooting Incorrect paper size, open [paper source] [34] Try one or more of the following: • Load the correct size and type of paper in the tray, and then specify the paper size and type in the Paper menu on the printer control panel.
Page 275 Troubleshooting Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. • Delete fonts, macros, and other data in the printer memory. •...
Page 276 Troubleshooting Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size of paper, and then touch Finished loading paper on the control panel. • Touch Reset active bin to reset the active bin for a linked set of bins. •...
Page 277 Troubleshooting Load Manual Feeder with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Page 278 Troubleshooting Misfeed cleared, extra sheets in output bin [24y.xx] Select Continue on the printer control panel to clear the message and continue printing. Note: To reduce misfeeds, make sure that media is fanned and loaded properly. Network [x] software error [54] Try one or more of the following: •...
Page 279 Troubleshooting Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Parallel port [x] disabled [56] Try one or more of the following: •...
Page 280: Remove Paper From Standard Output Bin
Troubleshooting Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace all originals if restarting job. Try one or more of the following: •...
Page 281 Troubleshooting Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies”...
Page 282: Restore Held Jobs
Troubleshooting Replace separator pad Try one or more of the following: • Replace the separator pad. For more information, see the instruction sheet that came with the supply. • From the printer control panel, touch Ignore to clear the message. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
Page 283 Troubleshooting Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner.
Page 284: Some Held Jobs Were Not Restored
Troubleshooting Some held jobs were not restored From the printer control panel, touch Continue to delete the indicated job. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software error [54] Try one or more of the following: •...
Page 285: Unsupported Disk
Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Too many trays attached [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra trays. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 286: Solving Printer Problems
Troubleshooting USB port [x] disabled [56] From the printer control panel, touch Continue to clear the message. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Weblink server not set up.
Page 287 Troubleshooting Action Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are inserted in the correct ports. • The USB symbol on the cable with the USB symbol on the Are the cables inserted in the correct ports? printer •...
Page 288 Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the customer...
Page 289: Internal Print Server Does Not Operate Correctly
Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 290 Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
Page 291: Paper Feed Problems
Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 292: Paper Frequently Jams
Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 293: Solving Print Problems
Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your...
Page 294 Troubleshooting Envelope seals when printing Action Contact customer The problem is solved. Use envelopes that have been stored in a dry environment. support. Note: Printing on envelopes with high moisture content can seal the flaps. Resend the print job. Does the envelope seal when printing? Error message about reading the flash drive appears Action Step 1...
Page 295: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 296 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
Page 297: Print Jobs Do Not Print
Troubleshooting Print jobs do not print Action Step 1 The problem is solved. Go to step 2. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.
Page 298: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 299: Tray Linking Does Not Work
Troubleshooting Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Step 1 The problem is solved.
Page 300: Unexpected Page Breaks Occur
Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.
Page 301 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts.
Page 302 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
Page 303: Gray Background On Prints
Troubleshooting Action Step 2 The problem is solved. Contact customer support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
Page 304 Troubleshooting Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
Page 305 Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 306: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 307: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 308: Print Irregularities
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 309: Print Is Too Dark
Do print irregularities still appear? Step 6 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmar k.com or your service Do print irregularities still appear? representative. Print is too dark Action Step 1 Go to step 2.
Page 310 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type, texture, and Resend the print job.
Page 311: Print Is Too Light
Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
Page 312: Repeating Defects Appear On Prints
Troubleshooting Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 313: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
Page 314: Streaked Horizontal Lines Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 315: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 316 Step 5 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmar k.com or your service Do streaked vertical lines appear on prints? representative. Toner fog or background shading appears on prints...
Page 317: Toner Rubs Off
Troubleshooting Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2. Specify the paper type, texture, and weight From the Paper menu on the printer control panel, check the paper type, from the tray settings texture, and weight. to match the paper loaded in the tray.
Page 318: Uneven Print Density
Troubleshooting Uneven print density Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. support. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved.
Page 319: Solving Copy Problems
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 320: Partial Document Or Photo Copies
Troubleshooting Partial document or photo copies Action Step 1 Go to step 2. Place the document or photo facedown on the Check the placement of the document or photo. scanner glass in the Make sure the document or photo is loaded facedown on the scanner upper left corner.
Page 321 Troubleshooting Action Step 4 Go to step 5. “Print quality problems” on Send a print job, and then check for print quality problems. page 300. From the General Settings menu, adjust the Eco‑Mode settings. From the Copy menu, adjust the Darkness setting. If the print remains faded, then replace the toner cartridge.
Page 322: Solving Fax Problems
Troubleshooting Action Step 9 Contact customer The problem is solved. support. Check for washed‑out or overexposed output. From the Copy screen, navigate to: Advanced Options > Advanced Imaging Adjust the settings of the following: • Background Removal—Reduce the current setting. •...
Page 323: Caller Id Is Not Shown
Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line is The problem is solved. Contact customer subscribed to the caller ID service. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
Page 324 Troubleshooting Action Step 5 The problem is solved. Go to step 6. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 325: Can Receive But Not Send Faxes
Troubleshooting Action Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved.
Page 326: Can Send But Not Receive Faxes
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 327: Received Fax Has Poor Print Quality
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. Can you receive faxes? Fax and e-mail functions are not set up Notes: •...
Page 328: Solving Scanner Problems
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 329: Cannot Scan From A Computer
Troubleshooting Cannot scan from a computer Action Step 1 Go to step 3. Go to step 2. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Step 2 Clear the error Go to step 3.
Page 330 Troubleshooting Action Step 3 Go to step 4. “Cleaning the scanner glass” on Clean the scanner glass and the ADF glass using a clean, lint‑free cloth page 237. dampened with water. Is the scanner glass clean? Step 4 Go to step 5. Place the document or photo facedown on the Check the placement of the document or photo.
Page 331: Scanner Unit Does Not Close
Troubleshooting Action Step 3 Close the file you are Go to step 4. scanning. Check if the document or photo you want to scan is open in another application or being used by another user. Is the file you want to scan open by another application or user? Step 4 Contact customer...
Page 332 Troubleshooting The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on. Is the printer turned on? Step 2 Go to step 3. Connect the printer cable securely to the Check if the printer cable is securely attached to the printer and the printer and the computer, print server, option, or other network device.
Page 333: Solving Home Screen Application Problems
Troubleshooting Solving home screen application problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 334: Contacting Customer Support
Troubleshooting Action Step 3 Go to step 4. Contact your system support person. Check if the network connection is working. Is the network connection working? Step 4 Go to step 5. Tighten the cable connection. Make sure the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer.
Page 335: Product Information
Notices Notices Product information Product name: Lexmark XM5163 and XM5170 Machine type: 7463 Model(s): 096, 296 Edition notice August 2014 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 336 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL®...
Page 337: Noise Emission Levels
Notices Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 338 Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 339: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.3°C (-40 to 110°F)
Page 340: Power Consumption
Notices DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza.
Page 341: Industry Canada Compliance Statement
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Page 342 Notices European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
Page 343: Notice To Users Of The Canadian Telephone Network
Notices If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment.
Page 344: Notice To Users Of The New Zealand Telephone Network
Notices Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à...
Page 345: Regulatory Notices For Wireless Products
Notices Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.
Page 346: Exposure To Radio Frequency Radiation
Notices Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Page 347 Notices This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950‑1. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.
Page 348 Notices Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Page 349 Notices If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.
Page 350: Limitation Of Liability
Notices —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.
Page 351 Notices The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 352 Index Index advanced options Change [paper source] to [paper Numerics copy options 105 type] [paper size] load 2100‑sheet tray e‑mail options 112 [orientation] 270 installing 47 fax options 135 changing output file type loading paper 66 FTP options 143 e‑mailing 109 250‑sheet tray answering machine Check tray [x] connection 270...
Page 353 Index Configure MP menu 145 copies 104 creating a fax destination shortcut configuring darkness 104 using the Embedded Web supply notifications, imaging Save As Shortcut 105 Server 130 unit 251 sides (duplex) 104 creating an FTP shortcut supply notifications, maintenance copy quality using the Embedded Web kit 251...
Page 354 Index distinctive ring service, fax Erase Temporary Data Files configuring e‑mail settings 106 connecting to 127 menu 173 creating shortcuts using the documents, printing erasing hard disk memory 233 Embedded Web Server 107 from Macintosh 87 erasing non‑volatile memory 233 creating shortcuts using the from Windows 87 erasing volatile memory 232...
Page 355 Index Fax Station Name not set up. Forms and Favorites Image menu 225 Contact system administrator. 273 setting up 22 imaging unit Fax Station Number not set up. forwarding faxes 134 ordering 240 Contact system administrator. 273 Imaging unit low [84.xy] 273 fax troubleshooting FTP options 141 Imaging unit nearly low [84.xy] 273...
Page 356 Index IP address, printer Load manual feeder with [paper Edit Security Setups 170 finding 20 type] [paper size] [paper Erase Temporary Data Files 173 IPv6 menu 161 orientation] 277 E‑mail Settings 199 loading Fax Mode (Analog Fax Setup) 188 card stock 72 Fax Mode (Fax Server Setup) 197 envelopes 72 Finishing 216...
Page 357 Index moving the printer 10, 248, 249 scale 104 paper size Multi Send options, touch‑screen setting 59 adding a profile 24 copy 103 Paper Size/Type menu 146 setting up 24 e‑mail 110, 111 paper sizes multipurpose feeder ordering supported by the printer 84 loading 72 imaging unit 240 Paper Texture menu 149...
Page 358 Index horizontal voids appear on printer control panel 15 Close flatbed cover and load prints 304 factory defaults, restoring 252 originals if restarting job print irregularities 308 Printer had to restart. Last job may [2yy.xx] 271 print is too dark 309 be incomplete.
Page 359 Index Insufficient memory, some Held Reinstall missing or unresponsive Serial option [x] error [54] 283 Jobs were deleted [37] 275 imaging unit [31.xy] 279 Serial port [x] disabled [56] 283 Insufficient memory, some held Remove defective disk [61] 279 Some held jobs were not jobs will not be restored Remove packaging material, [area restored 284...
Page 360 Index network setup page 58 repeating defects appear on saving paper 101 printing a directory list 92 prints 312 Scan document too long 282 printing a document 87 Replace all originals if restarting scan options printing a font sample list 92 job.
Page 361 Index Scanner jam, remove all originals sending fax using the address status of supplies from the scanner [2yy.xx] 283 book 130 checking 239 Scanner jam, remove jammed Serial [x] menu 167 storing originals from the scanner Serial option [x] error [54] 283 paper 84 [2yy.xx] 283 Serial port [x] disabled [56] 283...
Page 362 Index toner cartridges received fax has poor print transparency print quality is recycling 231 quality 327 poor 317 toner darkness troubleshooting, paper feed uneven print density 318 adjusting 87 message remains after jam is white streaks on a page 318 Too many disks installed [58] 284 cleared 292 troubleshooting, printer options...
Page 363 Index using the touch‑screen buttons 18 Utilities menu 220 verify print jobs 90 printing from a Macintosh computer 91 printing from Windows 91 vertical voids appear 318 viewing reports 250 viewing a fax log 132 virtual display checking, using Embedded Web Server 250 voice mail setting up 115...

Lexmar XM5100 Series User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

Need help?

Questions and answers

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Summary of Contents for Lexmar XM5100 Series