Sprint Account Information And Help; Sprint Account Passwords - Samsung GALAXY J7 PERX User Manual

Solution 5: Is a disabled access point set? To reset to initial settings:
From home, tap Apps
l
Access Point Names > More options > Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be
installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace
the Battery, and then power the phone on again. Data that was being edited is erased after the
phone is powered on again.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on
to sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Voicemail Passcode
You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for
more information on your voicemail passcode.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access
and authorize purchases.
Getting Help For Assistance
> Settings > Connections > Mobile networks >
165