Troubleshooting - EasyWater Toxin Shield+ TS+1000 Installation & Service Manual

Troubleshooting

Problem
System Does Not
Backwash
System is Not
Filtering
Water Continuously
Runs to Drain
Air in Pipes - Air
from Faucets
Toxin Shield+ | Installation & Service Manual
Possible Cause
No power
Power failure
Defective motor
Drain line is kinked
Drain fitting or drain line blocked
System is not backwashing frequently
enough
Distributor (riser) tube is leaking
Media is fouled
Motor stopped or jammed
Debris in head
Internal leak in control
System trying to backwash at same time
as another system
Solution
Ensure unit is plugged in and receiving
power
Ensure system is not on a switch that gets
turned off
Reset time of day and check settings
Replace motor
Ensure drain line is as straight as possible
without any kinks
Check drain fitting, drain line and clear any
obstructions
Increase backwash frequency
Ensure tube is not cracked or broken
Ensure O-ring where tube connects to
head is in good condition and replace if
necessary
Replace media
Check motor and replace if necessary
Remove piston, check for any debris and
clean if necessary
Inspect piston, seals, spacers and replace
if necessary
Set systems so backwash cycles do not
overlap
9