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Spitfire SNOM 820 User Manual

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SNOM 820 USER GUIDE

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Spitfire_Snom_User Guide_1_10-02-09

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Summary of Contents for Spitfire SNOM 820

  • Page 1: Table Of Contents

    SNOM 820 USER GUIDE TABLE OF CONTENTS Buttons & LED’s Dialling a phone number Redial Incoming calls Accepting a call Denying/ Blocking a call Hold and Resume Transfer: Direct Transfer Transfer to voicemail Consultation transfer Call Pick Up Call Parking...

  • Page 2: Buttons & Led's

    Keypad The numeric keypad with the keys 0 to 9, *, and # and can be used as follows: • Entry of digits only (e.g., when dialing a phone number) • Typing in letters and digits by pressing the keys repeatedly (similar to a mobile phone), etc.
  • Page 3 LED’s • Line Keys (3): Blinks green rapidly when call is ringing on the local line mapped to it. • Line Keys (3): Glows green steadily when ongoing call on the line. • Line Keys (3): Blinks green slowly when call is on hold on the line. •...
  • Page 4 Context – sensitive symbols. Spitfire_Snom_User Guide_1_10-02-09...

  • Page 5: Dialing A Phone Number

    Press the Press the button. Incoming call When your Snom 820 is called, it rings and displays the following screen: The call will be presented on one of the free Line Keys on the right Accepting a call Picking up the handset, or pressing will accept the call.

  • Page 6: Denying/ Blocking A Call

    Denying/ blocking a call When the Snom 820 signals an incoming call, you have the option to deny the call by pressing he caller will be directed to voicemail or press to transfer the caller to another extension. Hold and resume When a call is in progress, press the Hold key to put the ongoing call on hold, i.e.

  • Page 7: Consultation Transfer

    Consultation Transfer When you have a call on the line, transfer the call to a third party. Press the Hold key. Dial the number of the third party and press When the phone is answered, announce the call you intend to transfer. Press the Transfer key then press or hang up.

  • Page 8: Mute/ Un-Mute

    Press to end the conference. The other participants will be put back on hold. Mute / Un-mute To mute the microphone during a call, press (LED glowing green when mute); Press or the function key to enable the microphone again (LED off). DND Mode on/off Press key to turn “Do not disturb”...

  • Page 9: Handset/ Hands Free/ Head Set

    Handset / Handsfree / Headset The Snom 820 supports calls made using the handset or the handsfree capability. During a call, it is possible to switch between the two modes by pressing the Speaker key When a headset is connected and the audio output is set to headset by...

  • Page 10: Forward When Busy

    • Press • Press ESC to return to the idle screen which now shows the very large call forwarding symbol and the number calls are being forwarded to. • To turn call forwarding off, follow steps as above. Press to show “No”...

  • Page 11: When Unanswered

    • To turn call forwarding off, follow steps a through h, above. Press to show “No” on display. Press . Press ESC to return to the idle screen. Forward after Timeout When a call starts ringing, the phone will wait for the number of seconds specified.

  • Page 12: Turning Off Call Forwarding

    Use this sub-menu to select the time the system should wait before forwarding call when Busy is selected as forwarding event. Phone book The Snom 820 contains an internal phone book that can be accessed from the phone’s idle state by pressing function key.

  • Page 13: Deleting An Entry

    Deleting an entry Press function key. Select the entry using the navigation button and press Accessing Call Logs Press the feature key Select a list using the menu key Press Setting up your Voicemail Press *97 If it is the 1 time you are accessing your mailbox, you will be prompted to record your name.

  • Page 14: Locking The Keypad

    Locking the keypad - The keypad on a Snom handset can be locked by pressing and holding the button until the symbol is displayed on the screen. - To unlock the keypad, press and hold the button until the symbol disappears. If a PIN has been added, the keypad is locked in the same manner as above.

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