Usb Cable - Plantronics MDA220 User Manual

Speaking and/or listening volume is
too low or too high.
The sound is distorted or I hear an
echo in the headset.
No audio connection to PC.
I can no longer hear any audio
through my PC Speakers.
Ensure that you are using a compatible softphone application. For
a list of compatible softphones, visit plantronics.com/software.
If you are using a wireless headset, ensure your headset is
subscribed to the USB adapter. See subscription instructions that
came with your wireless headset.
Make sure your headset is charged.
Ensure the Hub software is installed. To download, visit
If the Hub software in not installed and you do not have a
compatible softphone, you must first press the headset call button
and then use the softphone interface to place/answer/end calls.
Restart your computer
Adjust headset listening volume.
Adjust listening/speaking volume in the computer's sound control
panel/system preferences.
Adjust listening/speaking volumes in the softphone application.
Reduce speaking and/or listening volume on the computer using
your softphone application.
Point microphone towards chin.
If the distortion is still present, lower the volume dal on the
headset.
If you are using a wireless headset, ensure there is at least 12
inches between the switcher and your computer, and 6 inches
between the switcher and your desk phone.
Unplug USB cable from switcher and then reconnect the cable.
Quit and then restart your PC audio or softphone application.
For Windows XP systems
• Refer to the "Audio" tab of the "Sounds and Audio Devices" option
in your PC Control Panel
• Under "Sound Playback", change the default setting from Savi
office to the PC speakers. Click "OK" to confirm your change.
For Windows Vista and Windows 7 systems
• Refer to the "Sound" option in your PC Control Panel.
• Under the "Playback' tab, change the default settings from
"Speakers Savi Office" to your PC speaker. Click "OK" to confirm
your change.
For Mac OS
• Chose Apple menu > System Preferences and click Sound.
• Click output, and then select "Internal Speakers" or your speaker
choice.
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