Do you have a question about the iPlugmate HT-IM001 and is the answer not in the manual?
Questions and answers
Vickie Holmes
May 29, 2025
my app will not open on my iphone and i can no longer see my pictures. Help ! I dont want to loose my pictures on ths Hoo to i have.
1 comments:
Mr. Anderson
May 29, 2025
To fix the app issue on your iPhone for the Hootoo iPlugmate HT-IM001 to access your pictures, try the following steps:
1. Make sure the “iPlugmate” app is installed on your iPhone. 2. Check if your phone case is too bulky and preventing proper connection; remove the case and reinsert the drive. 3. Reboot your iPhone and try again. 4. If it still doesn’t work, test the iPlugmate on another iOS device.
Scan the QR code to view the Online Guide. Features 1. Apple MFi certified, 100% compatible with the iPhone and iPad. 2. USB 3.0 and Lightning dual-port design, plug and play with Apple Lightning devices and computer/laptops. 3. Easily share photos, videos, and media files between Apple devices and your PC without using iTunes.
Specifications Capacity 32 GB 1 x USB 3.0 Port Port 1 x Lightning Port Lightning Port Speed Read: 10 - 30 MB/s, Write: 7 - 10 MB/s USB 3.0 Port Speed Read: 30 - 80 MB/s, Write: 10 - 30 MB/s File Format FAT32 Image: bmp, gif, jpg, tif, png...
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Browsing Photo/Video/Music Files 1. Once installed, open the iPlugmate App. (Figure 1) Figure 1 2. To browse photo/video/music files stored in either the iPlugmate USB drive or the connected Apple device, tap on the respective icon on the top row (Figure 1) and then tap on either the USB drive icon or the device icon at the bottom.
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• Tap on the file option icon on the top right corner to set file viewing and arrangement options. (Figure 3) • “All Files” will show all files stored in either the USB drive or the device. • “Top 25” will show the most frequently viewed 25 files. Figure 3 Notes: •...
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Backup From the app main interface, tap on the “Backup” icon to backup all files (including photos and videos) from the Apple device to the iPlugmate USB drive. You can back up all your contact information too. Figure 4 2. File/Folder Management 1.
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1.1 Copying and Moving On the File/Folder Management page, select and click on a file/folder, then click “Copy to”. A list of file paths will pop up; select the target folder to save the selected file/folder. You can also create a new folder as your transfer target and then click paste to finish the step.
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1.2 File/Folder Transferring Page When the files/folders are being transferred, the transfer progress will be shown. Note: You cannot exit the app before the file is completely transferred.
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1.3 Sharing Files On the File/Folder page, select a file, tap the Share button; a sharing options page will appear. You can share the selected files to other apps through Airdrop.
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1.4 Hiding Files Select a file, tap the More button, and then choose Hide. Tap the More button and then Display to unhide your file. 1.4.1 Once a file is hidden, return to the Settings page on the main...
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page. You can turn on the Show Hidden File function under Privacy Setting to display the hidden file. 2. Formatting On the Settings Page, tap on Format tab to format the drive. Once finished, all data will be cleared and the drive turns into a FAT32 file system.
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3.Auto Backup Function 3.1 On the Settings page, tap Backup to access two options: “Backup automatically” and “Delete the local data after backup”. Switch them on and once the flash drive is inserted, your phone data will be automatically backed up on the drive.
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3.2 Delete local data after backup Once the “Delete the local data after backup” function is switched on, a reminder “Allow ‘iPlugmate’ to delete this photo?” will pop up. When confirmed, the original data on your phone will be deleted. 4.USB Drive Encryption Enter the Settings, tap Privacy setting, turn on the “USB Drive Encryption”...
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4.1 Once encrypted, you need to enter the password to access the drive each time the drive is unplugged or the app is restarted. Note: You need to lift the encryption before plugging into a computer. Otherwise, the iPlugmate won’t be accessible through the USB port.
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4.2 To lift the encryption, enter the Privacy setting again and enter your password to clear and disable the encryption.
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FAQ: Q: Why can’t my device read the USB drive when it’s plugged in? A: The reasons may include: 1) You haven’t installed the “iPlugmate” app on your device. Install the iPlugmate app first before using it. 2) Your iPhone/iPad case is too chunky so the iPlugmate is not rightly inserted.
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Warranty HooToo products are covered by a 12 month limited warranty from the date of its original purchase. If any problems occur, please contact our support team. We can only provide after sales service for products that are sold by HooToo or HooToo authorized retailers and distributors.
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(IT) EU Importer: ZBT International Trading GmbH, Lederstr 21a, 22525 Hamburg, Deutschland ASIA PACIFIC E-mail: support.jp@Hootoo.com (JP) www.hootoo.com FCC Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must withstand any interference received, including interference that may cause undesired operation.
Need help?
Do you have a question about the iPlugmate HT-IM001 and is the answer not in the manual?
Questions and answers
my app will not open on my iphone and i can no longer see my pictures. Help ! I dont want to loose my pictures on ths Hoo to i have.
To fix the app issue on your iPhone for the Hootoo iPlugmate HT-IM001 to access your pictures, try the following steps:
1. Make sure the “iPlugmate” app is installed on your iPhone.
2. Check if your phone case is too bulky and preventing proper connection; remove the case and reinsert the drive.
3. Reboot your iPhone and try again.
4. If it still doesn’t work, test the iPlugmate on another iOS device.
This answer is automatically generated