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©   C opyright   2 011-­‐16   V Go   C ommunications,   I nc.     A ll   r ights   r eserved.        
 
VGo   S olution   U ser   G uide    
User   G uide  
Includes  
VGo   R obot  
VGo   A pp   f or   W indows  
VGo   A pp   f or   M ac   ( OSX)  
 
 
 
 
 
 
v3.0.0  
Page   1  

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Summary of Contents for VGO VGo Solution

  • Page 1 VGo   A pp   f or   W indows   VGo   A pp   f or   M ac   ( OSX)   ©   C opyright   2 011-­‐16   V Go   C ommunications,   I nc.     A ll   r ights   r eserved.        ...
  • Page 2   VGo   S olution   U ser   G uide     v3.0.0             Introduction   ........................   4   About   t his   V Go   S ystem  ......................   4  ...
  • Page 3: Table Of Contents

    Docking   t he   V Go   t o   R e-­‐charge   t he   B attery   ..............   3 3   VGo   A uto   R e-­‐dock   f eature   ....................   3 3  ...
  • Page 4 VGo   a llows   y ou   t o   n avigate   a round   a   p lace   o f   b usiness   a nd   e ngage   i n   2 -­‐way  ...
  • Page 5 VGo   i s   a   r eal-­‐time   c ommunications   d evice.     T his   m eans   t hat,   u nlike   a   m ovie   t hat  ...
  • Page 6   VGo   S olution   U ser   G uide     v3.0.0       Important   S afety   a nd   O perational   I nformation     Attention   a nd   E lectric   S hock   S ymbols  ...
  • Page 7   VGo   S olution   U ser   G uide     v3.0.0           R emove   a ny   f oreign   s ubstances   a ccumulated   o n   t he   c liff   s ensor   w indows   o r   t he   V Go   m ay   b e   i n  ...
  • Page 8   VGo   r equires   t he   f ollowing   n etwork   e lements   f or   s uccessful   o peration:   •   Broadband   i nternet   a ccess   w ith   m inimum   7 68Kbps   u pload   s peed  ...
  • Page 9   M AC   a ddress   ( VGo).     P orts   c an   b e   c onfigured   t o   b e   o pen   o nly   f or  ...
  • Page 10   VGo   S olution   U ser   G uide     v3.0.0       Setting   u p   t he   V Go         Setting   u p   a   V Go   f or   t he   f irst   t ime   w ill   t ake   a bout   1 5   m inutes.     I f   y ou   a re   n ot   a lready   a   r egistered  ...
  • Page 11   VGo   S olution   U ser   G uide     v3.0.0       o   Battery   ( for   t he   V Go)   o   Handheld   r emote   c ontrol   ( with   A AA   b atteries)  ...
  • Page 12: Step   2 A   -­-   S Etting   U P   F Or   W Ifi   C Onnectivity

    VGo   d oes   n ot   t urn   o n,   i nsert   t he   b ayonet   e nd   o f   t he   A C   p ower   c ord  ...
  • Page 13 –   C reating   a   VGo   a ccount   a nd   d ownloading   t he   V Go   A pp.   o   Note:   I f   y ou   g et   a n   e rror   m essage,   t he   p roblem   c ould   b e   w ith   e ither   t he   V Go’s  ...
  • Page 14: Step   2 B   -­-   S Etting   U P   F Or   4 G   L Te   C Onnectivity

      VGo   S olution   U ser   G uide     v3.0.0       Step   2 b   -­‐   S etting   u p   f or   4 G   L TE   C onnectivity  ...
  • Page 15 VGo   d oes   n ot   t urn   o n,   i nsert   t he   b ayonet   e nd   o f   t he   A C   p ower   c ord  ...
  • Page 16   VGo   S olution   U ser   G uide     v3.0.0         7)   The   V Go   w ill   t ake   a bout   a   c ouple   o f   m inutes   t o   b oot   u p   a nd   y ou’ll   t hen   s ee   a   W elcome  ...
  • Page 17: Step   3   -­-   C Reating   A   V Go   C Ommunity   A Ccount   A Nd   D Ownloading   T He   V Go   A

      VGo   S olution   U ser   G uide     v3.0.0       Step   3   -­‐   C reating   a   V Go   C ommunity   a ccount   a nd   D ownloading   t he   V Go   A pp  ...
  • Page 18   VGo   S olution   U ser   G uide     v3.0.0       2.   On   t he   C reate   a   N ew   V Go   C ommunity   p age  ...
  • Page 19: Step   4   -   A Uthenticating   Y Our   V

      VGo   S olution   U ser   G uide     v3.0.0       If   y ou   a re   s etting   u p   a   n ew   V Go,   k eep   y our   w eb   b rowser   o pen   a nd   s tay   l ogged   i n   s ince   y ou’ll  ...
  • Page 20: Adding   U Sers

      VGo   S olution   U ser   G uide     v3.0.0       Adding   U sers   As   a n   a dministrator,   y ou   c an   a dd   a dditional   u sers   ( by   a ssigning   a   u sername   a nd   p assword   a nd  ...
  • Page 21: Roaming   S Ettings

      VGo   S olution   U ser   G uide     v3.0.0       Roaming   S ettings     For   W iFi   c onnectivity,   y our   V Go   a rrives   f rom   t he   f actory   s et   t o   s can   f or   n ew   a ccess   p oints   a s   i t  ...
  • Page 22: Launching   T He   V Go   A Pp

      VGo   S olution   U ser   G uide     v3.0.0       Launching   t he   V Go   A pp     On   y our   P C   d esktop   o r   i n   y our   M ac   a pplication   f older   y ou’ll   s ee   a n   i con   t hat   l ooks   l ike   t his        ...
  • Page 23 VGo,   h ave   a ccess   t o   V Go(s).       I f   a   V Go   i s   n ot   i n   y our   c ontact  ...
  • Page 24: Using   Y Our   V Go   A Pp

    VGo’s   c amera)   a nd   h ear   ( the   s ound   p icked   u p   b y   t he   V Go’s   m icrophones)   a s   i f  ...
  • Page 25: Diagram   O F   V Go   F Unctions   A Nd   C Ontrols

      VGo   S olution   U ser   G uide     v3.0.0       Diagram   o f   V Go   F unctions   a nd   C ontrols            ...
  • Page 26   VGo   S olution   U ser   G uide     v3.0.0                       Pivot   b utton   ( see   below)          ...
  • Page 27: Muting   T He   A Udio   O R   A Udio   A Nd   V Ideo

      VGo   S olution   U ser   G uide     v3.0.0       Muting   t he   A udio   o r   A udio   a nd   V ideo     MUTE   s tops   t he   t ransmission   o f   y our   v ideo   a nd   /   o r   a udio   t o   t he   V Go   w hile   s till   m aintaining   t he  ...
  • Page 28: Looking   A Round   ( Without   M Oving)

    You   c an   a lso   u se   t he   a rrow   k eys   o n   y our   c omputer   k eyboard     •   Left   a rrow   –   L ook   l eft   ( VGo   t urns   i n   p lace   t o   t he   l eft)  ...
  • Page 29: Moving   A Round   R Emotely   -­-   D Riving   T He   V

    2.   Using   t he   a rrow   k eys   o n   y our   P C   k eyboard:       •   Up   a rrow   –   G o   f orward   ( VGo   m oves   s traight   f orward)  ...
  • Page 30: Taking   A   S Napshot

      VGo   S olution   U ser   G uide     v3.0.0         Taking   a   S napshot     The   r emote   u ser   c an   t ake   a   s till   i mage   h i-­‐resolution   p hoto   a t   a ny   t ime   w hile   u sing   V Go.      ...
  • Page 31: The   C Ontrols   B Utton

    VGo   i s   d esigned   t o   e nable   y ou   t o   h ear   e verything   –   j ust   a s   i f   y ou  ...
  • Page 32: About   " Stair"   D Etection

    VGo   c an   a utomatically   d etect   a   s tair   o r   d rop   o ff   a nd   s top   a   r emote   u ser  ...
  • Page 33: Docking   T He   V Go   T O   R E-­-Charge   T He   B Attery

    VGo   w ill   p osition   i tself   c orrectly   i n   f ront   o f   t he   d ock;   t urn   a round   s o   i t  ...
  • Page 34: Communicating   W Ith   A Nother   V Go   A Pp   U Ser   ( Pc   O R   M

      VGo   S olution   U ser   G uide     v3.0.0       Communicating   w ith   a nother   V Go   A pp   U ser   ( PC   o r   M ac)  ...
  • Page 35: Changing   S Ettings   I N   Y Our   V Go   A Pp

      VGo   S olution   U ser   G uide     v3.0.0       Changing   s ettings   i n   y our   V Go   A pp     To   o pen   t he   s ettings   w indow,   C lick   o n   S ETTINGS   o n   y our   V Go   A pp   ( located   a t   t he   b ottom).      ...
  • Page 36: Driving   S Ettings

      VGo   S olution   U ser   G uide     v3.0.0       Driving   S ettings         •   Auto   C amera   T ilt   o   Auto   C amera   T ilt   e nables   V Go   t o   a utomatically   t ilt   t he   c amera   a s   y ou   d rive  ...
  • Page 37: Audio   S Ettings

      VGo   S olution   U ser   G uide     v3.0.0         Audio   S ettings         •   Microphone   o   This   i s   w here   y ou   s elect   t he   m icrophone   t hat   i s   u sed   b y   t he   V Go   A pp.    ...
  • Page 38: Video   S Ettings

      VGo   S olution   U ser   G uide     v3.0.0       Video   S ettings         •   Capture   D evice   o   Identifies   t he   c amera   t hat   i s   u sed   b y   t he   V Go   A pp  ...
  • Page 39: Port   T Ester   T

      VGo   S olution   U ser   G uide     v3.0.0       Port   T ester   t ab         •   Network   P ort   t ester   –   T his   i s   a   u tility   t o   s ee   i f   t he   s tatus   o f   t he   o utbound   f irewall  ...
  • Page 40: Operating   T He   V Go   L Ocally

      VGo   S olution   U ser   G uide     v3.0.0         Operating   t he   V Go   l ocally     Although   V Go’s   a re   i ntended   t o   b e   o perated   r emotely,   t here   a re   s ome   f unctions   t hat   c an   b e  ...
  • Page 41: The   V Go   L Cd   D Isplay   A Nd   M Enus

      VGo   S olution   U ser   G uide     v3.0.0       The   V Go   L CD   D isplay   a nd   M enus     When   y our   V Go   i s   n ot   i n   u se,   o r   i t   h asn’t   b een   u sed   f or   a bout   f ive   m inutes,   t he   L CD   w ill   d isplay   a  ...
  • Page 42: Muting   Y Our   A Udio   A Nd   V Ideo   O N   Y Our   V

      VGo   S olution   U ser   G uide     v3.0.0       In   t he   u pper   r ight   i s   a n   i con   t hat   w ill   a lways   d isplay   y our   B ATTERY   S TRENGTH.     I f   y ou   s ee   a  ...
  • Page 43: Using   Y Our   V Go   T O   C Onnect   T O   A   R Emote   U Ser

      VGo   S olution   U ser   G uide     v3.0.0       Using   y our   V Go   t o   c onnect   t o   a   r emote   u ser  ...
  • Page 44: History

      VGo   S olution   U ser   G uide     v3.0.0       History     History   i s   a   l ist   o f   p revious   V Go   a ctivity.      ...
  • Page 45: Vgo   S Ettings

      i s   s et   t o   O FF,   a n   i ncoming   v isitor   i s   i ndicated   b y   l ights   f lashing   a nd   t he   VGo   a nnouncing   t he   i dentity   o f   t he   v isitor.       T he   v isitor   m ust   b e   a dmitted  ...
  • Page 46: Advanced   S Ettings

      VGo   S olution   U ser   G uide     v3.0.0       §   Screen   B lank   -­‐     T urns   o ff   t he   L CD   d isplay   u ntil   a ny   o f   t he   t ouch   b uttons  ...
  • Page 47: Port   8 0   ( Http   N On-­‐Proxy,   T Cp)

      r eleased.   o   VGo   r ecommends   t his   t o   b e   s et   t o   O n   o   If   A utomatic   U pdates   i s   s et   t o   O ff,   a   n otice   i s   d isplayed   o n   t he   V Go’s   s creen  ...
  • Page 48: System   I Nformation

      VGo   S olution   U ser   G uide     v3.0.0       System   I nformation     o   This   i nformation   i s   f or   y our   s ystem   a dministrator.     I t   i ncludes:  ...
  • Page 49: Network   S Ettings

    VGo   a utomatically   s ense   w hen   t he   n etwork   i s   g etting   w eak   a nd   t hen   s witch   t o   t he  ...
  • Page 50   VGo   S olution   U ser   G uide     v3.0.0       •   From   t he   M ain   M enu,   m ove   t he   h ighlight   u sing   t he   b lue   l eft   a nd   r ight   a rrow   k eys  ...
  • Page 51: Using   T He   V Go's   H Andheld   R Emote   C Ontrol

      VGo   S olution   U ser   G uide     v3.0.0       Using   t he   V Go’s   H andheld   R emote   C ontrol          ...
  • Page 52   VGo   S olution   U ser   G uide     v3.0.0       •   The   B ACK   k ey   w ill   m ove   b ack   t o   t he   p revious   s election   o r   s creen.     T he   B ACK   k ey   i s   n ot  ...
  • Page 53: Re-­-Charging   T He   B Attery

      VGo   S olution   U ser   G uide     v3.0.0       o   Press   a nd   h old   a ny   o f   t he   k eys   a bove   t o   d rive   t he   V Go.      ...
  • Page 54: Charge   D Ock   P Lacement

    VGo   t o   b e   i n   a   p lace   w here   s omeone   c ould   b ump   i nto   i t   a ccidently   s ince  ...
  • Page 55: Appendix   1   –   C Onfiguring   E Ap   A Uthentication   ( 802.1X)   F Or   W Ifi   C Onnectivity

      VGo   S olution   U ser   G uide     v3.0.0       Appendix   1   –   C onfiguring   E AP   A uthentication   ( 802.1X)   f or   W iFi  ...
  • Page 56   s creen   a nd   g o   t o   t he   s ection   o f   t his   d ocument   t itled:     S tep   3   –   C reating   a   VGo   a ccount   a nd   d ownloading   t he   V Go   A pp.  ...

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