Samsung MC11K7035 SERIES User Manual page 43

Problem
Oven
The oven does not heat. The door is open.
Smoke comes out During initial operation,
during preheating. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
There is a burning or Plastic or non heat-
plastic smell when using resistant cookware is
the oven. used.
There is a bad smell Food residue or plastic
coming from inside the has melted and stuck to
oven. the interior.
MC11K7035CG_AA_DE68-04387Q-00_EN+MES.indb 43
Cause Action
Close the door and try
again.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Use glass cookware
suitable for high
temperatures.
Use the steam function
and then wipe with a dry
cloth.
You can put a lemon slice
inside and run the oven
to remove the odour
more quickly.
Problem Cause
The oven does not cook The oven door is
properly. frequently opened during
cooking.
The oven controls are not
correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size of
cookware is used.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Action
If you open the door
often, the interior
temperature will be
lowered and this may
affect the results of your
cooking.
Correctly set the oven
controls and try again.
Correctly insert the
accessories.
Use suitable cookware
with flat bottoms.
English 43
3/22/2016 10:59:28 AM