Samsung MC11K7035 SERIES User Manual page 42

Troubleshooting and Information code
Problem
The oven is not level. The oven is installed on
an uneven surface.
There are sparks during Metal containers are used
cooking. during the oven/thawing
functions.
When power is The door is not properly
connected, the oven closed.
immediately starts to
work.
There is electricity The power or power
coming from the oven. socket is not properly
grounded.
1. Water drips. There may be water or
2. Steam emits through steam in some cases
a door crack. depending on the food.
3. Water remains in the This is not an oven
oven. malfunction.
The brightness inside Brightness changes
the oven varies. depending on power
output changes according
to function.
Cooking is finished, but To ventilate the oven, the
the cooling fan is still cooling fan continues to
running. run for about 3 minutes
after cooking is complete.
42 English
MC11K7035CG_AA_DE68-04387Q-00_EN+MES.indb 42
Cause Action
Make sure the oven is
installed on flat, stable
surface.
Do not use metal
containers.
Close the door and check
again.
Make sure the power
and power socket are
properly grounded.
Let the oven cool and
then wipe with a dry dish
towel.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
This is not an oven
malfunction.
Problem Cause
Turntable
While turning, the There is no roller ring,
turntable comes out of or the roller ring is not
place or stops turning. properly in place.
The turn table drags The roller ring is not
while turning. properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table rattles Food residue is stuck to
while turning and is the bottom of the oven.
noisy.
Grill
Smoke comes out During initial operation,
during operation. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
Action
Install the roller ring and
then try again.
Adjust the amount of
food and do not use
containers that are too
large.
Remove any food residue
stuck to the bottom of
the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Put the food a suitable
distance away while
cooking.
Make sure food is
properly prepared and
arranged.
3/22/2016 10:59:28 AM