Before Requesting Service - Philips PET700 User Manual

Before requesting service

Symptom
No power
No picture
Distorted picture
Completely distorted picture /
no colour with player menu
Disc can't be played
No sound
The player does not respond to
the remote control
Distorted or B/W picture with DVD
or Video CD disc
No audio at digital output
Player does not respond to all operating
commands during playback
Player feels warm
22 BEFORE REQUESTING SERVICE
If it appears that the DVD-Video player is faulty, first consult
this checklist. It may be that something has been overlooked.
Under no circumstances attempt to repair the system your
self; this will invalidate the warranty. Look for the specific
symptom(s).Then perform only the actions listed to remedy
the specific symptom(s).
Remedy
Check if both plugs of the mains cord are properly
connected. Check if there is power at the AC outlet by
plugging in another appliance.
Check if battery pack is inserted appropriately.
Check if car adaptor is connected appropriately.
Check if the TV OUT/TFT ON slider is at the correct position
TV OUT: When player is connected to additional viewing
equipment
TFT ON: When you are viewing discs from the
player's LCD
Check the disc for fingerprints and clean with
a soft cloth, wiping from centre to edge.
Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
The NTSC/PAL setting may be in the wrong status.
Match your TV's setting with the player's setting.
Ensure the disc label is upwards.
Clean the disc.
Check if the disc is defective by trying another disc.
Check audio connections.
If using a HiFi amplifier, try another sound source.
Aim the remote control directly at the sensor on
the front of the player. Avoid all obstacles that may
interfere with the signal path. Inspect or replace the batteries.
Use only discs formatted according to the TV-set used
(PAL/NTSC).
Check the digital connections.
Check the SETUP menu to make sure that the
digital output is set to on.
Operations are not permitted by the disc.
Refer to the instructions in the disc inlay.
When the player is in use for a long period of time,
the surface will be heated.This is normal.