Philips MCD288E/12 User Manual page 36

Troubleshooting
The DVD player does not start playback.
The DVD player does not respond when
buttons are pressed.
The language for the sound or subtitle
cannot be changed when playing a DVD.
No image is output when a function is
selected.
Sound cannot be heard or is of poor
quality
Poor radio reception.
36
Problem
Solution
Insert a readable disc.
✔
Check the disc type, color system and region
✔
code.
Clean the disc.
✔
Place the disc with the playback side down.
✔
Press SYSTEM MENU to turn off the setup
✔
menu.
Cancel the parental control rating function or
✔
change the rating level.
Moisture has condensed inside the system.
✔
Remove the disc and leave the system turned on
for about an hour.
Disconnect the power plug from the jack, and
✔
insert again.
Multi-language sound or subtitle is not recorded
✔
on the DVD.
Changing the language for the sound or subtitle
✔
is prohibited on the DVD.
Make sure the component is connected
✔
correctly.
Press the correct function button for the input
✔
source.
Adjust the volume.
✔
Disconnect the headphones.
✔
Check that the speakers are connected correctly.
✔
Check if the stripped speaker wire is clamped.
✔
If the system is in pause, slow motion or fast
✔
forward/reverse mode, press 2; to resume the
normal play mode.
Make sure the MP3-CD was recorded within 32-
✔
256 kbps bit rate with sampling frequencies at 48
kHz, 44.1 kHz or 32 kHz.
Ensure that the DTS disc also supports Dolby
✔
Digital output.
If the signal is too weak, adjust the antenna or
✔
connect an external antenna for better
reception.
Increase the distance between the System and
✔
your TV set or VCR.