Philips HTS9800W/37B User Manual page 52

Troubleshooting
Problem
Unable to select some items in the
setup/system menu.
The DVD system does not
start playback.
No surround sound effect
from the speakers.
Radio reception is poor.
The remote control does not
function properly.
®
Unable to play DivX movies.
The DVD system does not
work.
The disc in the disc slot
cannot be ejected.
52
(continued)
Solution
– Press ÇSTOP button twice before selecting the system
setup menu.
– Depending on the disc availability, some menu items cannot
be selected.
– Insert a readable disc with the playback side facing down.
The DVD+R/CD-R must be fi nalized.
– Check the disc type, color system (PAL or NTSC) and
region code.
– Check for any scratches or smudges on the disc.
– Press SYSTEM MENU to turn off the system setup menu
screen.
– You may need to enter the password in order to change the
parental control rating level or to unlock the disc for
playback.
– Moisture may have condensed inside the system. Remove
the disc and leave the system turned on for about an hour.
– Press the SURR. button to select a correct surround sound
setting.
– Make sure the source you are playing is recorded or
broadcast in surround sound (DTS, Dolby Digital, etc..)
– If the signal is too weak, adjust the antenna or connect an
external antenna for better reception.
– Increase the distance between the system and your TV or
VCR.
– Tune in to the correct frequency.
– Place the antenna further away from any equipment that
may be causing the interference.
– Select the source (for example, SOURCE) before you
press the function button (É, . , >.)
– Reduce the distance between the remote control and the
DVD system.
– Replace the batteries with new ones.
– Point the remote control directly toward the IR sensor.
– Check that the batteries are loaded correctly.
– Check that the DivX
®
mode with DivX
– Disconnect the power cord from the power outlet for a
few minutes. Reconnect the power cord and try to operate
again as usual.
– Press and hold the ÇSTOP button on the remote control,
followed by pressing number button "2", "5" and "9".
®
fi le is encoded in 'Home Theater'
5.x/6.x encoder.