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PIN or password:
If you forget your PIN or password,
you can enter the Google™ Gmail™ user name and
password you set up when you registered your device.
You will then be able to create a new PIN or password
and unlock your device.
If you don't have a Google™ account on your
smartphone, contact your service provider to have your
device factory reset.
Warning: A factory reset will delete all data on your
phone.
Encrypt Your Phone
Caution: If you forget your encryption code, you cannot
recover the data stored on your phone or microSD
memory card. Encrypting your files can take an hour or
more. Leave your phone plugged in, and be careful not
to interrupt the process.
Encryption protects the accounts, settings, apps, and
files on your phone, so that people cannot access them
if your phone is stolen.
To encrypt your phone and require a PIN or password
whenever you turn on your phone:
Settings
Find it: Apps
>
Encrypt phone
>
48
Protect
Security & Screen Lock
>
SIM Lock
Caution: If you enter an incorrect PIN code three times,
your phone locks your SIM card and asks for your PIN
unlock code. Contact your service provider for your PIN
unlock code.
To set a SIM card PIN that you must enter when you
turn on your phone:
Settings
Find it: Apps
>
Set up SIM card lock
>
>
To set your SIM PIN, enter a 4-digit code. To change your
Change SIM PIN
code, choose
Backup & restore your phone
If you reset or replace your phone, just log into your
Google account to restore the contacts, events, and
other details you synced with the account. To choose
what syncs with the account, touch Apps
Settings
ACCOUNTS
>
>
and check things to sync. Please note that text
messages, call logs, and items stored on your phone will
not be restored. To restore your Google Play Store apps,
see "Manage & restore apps" on page 13.
Security & Screen Lock
>
Lock SIM card
.
, touch your Google account,
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