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DARIM VISION VIDEOSPIDER PVE400 edition Installation Manual

Multi-channel digital video surveillance system
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VideoSpider
Multi-channel digital video surveillance system
(PVE400 edition)

INSTALLATION GUIDE

Rev. 8.2
Printed 2007-10-17
Darim Vision Corp.

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Summary of Contents for DARIM VISION VIDEOSPIDER PVE400 edition

  • Page 1: Installation Guide

    VideoSpider Multi-channel digital video surveillance system (PVE400 edition) INSTALLATION GUIDE Rev. 8.2 Printed 2007-10-17 Darim Vision Corp.

  • Page 2: Limited Warranty

    Throughout this guide, we make reference to product names that are trademarks of other companies. We are using these names for identification purposes only, with no intention of infringement of the trademarks. Changes or modifications not expressly approved in writing by Darim Vision Co. Ltd. may void the user's authority to operate this equipment.

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ..........................5 ......................5 OW TO USE THIS MANUAL GETTING STARTED ........................9 ............... 9 NSTALLATION CONCEPTS AND SYSTEM REQUIREMENTS 2.1.1 System requirements for Video Spider software ..............10 2.1.2 Networked servers: Set up user access and security rights..........10 2.1.3 Client stations: Set up access to Spider servers ..............
  • Page 4 ..........47 OMMON RECOMMENDATIONS FOR NETWORK CONFIGURATION 7.1.1 Network connections and configuration considerations ............. 47 7.1.2 Network access rights considerations ................. 48 7.1.3 Network bandwidth considerations ..................49 7.1.4 Locating Spider stations in the network ................50 ................52 ECHNICAL SUPPORT CONTACT INFORMATION ...........................

  • Page 5: Introduction

    1. INTRODUCTION Thank you for purchasing Darim's VideoSpider! VideoSpider is a powerful video surveillance and security system. VideoSpider is designed for simple and intuitive operation by users with little or no experience with using computers. However, VideoSpider installation and configuration task could not be possibly simplified to that level.
  • Page 6 • An end user that will routinely operate VideoSpider under normal conditions will be referred to as Spider User. Additional conventions used throughout the guide are as follows: Mouse: When you have to choose an icon or a Menu item with your mouse, you may be asked to "select", to "click"...
  • Page 7 Conventions Description Example Placeholders representing Refer to section 1.1 How to use Italics conditional information that must be this manual inserted (such as <install directory>) Spider client program Parameters, variables Names of dialog boxes, reference to chapters and manual’s other (sub)sections, etc.
  • Page 8 Cautions As for the , those are marked by the exclamation mark inside a blackened triangle correspondingly. Caution: <The warning message body typed a point bigger for distinction> Please be sure to read this guide thoroughly before installing Spider software to avoid potential problems that can result from an incorrect installation procedure.

  • Page 9: Getting Started

    2. GETTING STARTED The first part of this chapter is intended to provide Spider administrators and advanced users with installation concepts and system requirements that must be taken into account when a reliable and efficient Spider software meeting all your requirements to surveillance systems. The second part gives the step-by-step detailed instructions on how to install, configure Spider.

  • Page 10: System Requirements For Video Spider Software

    Client - a networked Spider station designed to receive and display a live video feed from one or more Spider Servers and/or play recorded video files from any available Storage Servers. Server/Client - a combination of the Spider Server and Client stations in one computer system. This combo can perform real time video transmission and monitoring as well as simultaneous recording and playback operations.

  • Page 11: Client Stations: Set Up Access To Spider Servers

    See section 3.1.1 for more detailed information on how to do this using standard Windows XP Computer Management program. For Spider system’s servers, this operation completes the operating system installation and configuration phase. Now you are ready to proceed with Spider software installation as explained in the following sections.
  • Page 12 contain errors related to service and application level of Spider software such as service startup failure, etc. Under the normal conditions there should be no errors related to Spider in any of these logs. During the installation you will be offered to make settings for various Spider resources (recording, playback and so on).

  • Page 13: The Installation Procedure In Detail

    3. THE INSTALLATION PROCEDURE IN DETAIL This chapter is intended to provide deeper insight view of various installation steps outlined in the previous chapter. The explanations given here are often related to operating system components and their usage, rather than Spider software. However, it is important to remember that Spider software is working in tight cooperation with operating system and the overall success of installing a working Spider system depends on how precisely these instructions were followed.

  • Page 14: Creating A New User Group

    needs to be performed on every Spider server connected with the network. If a domain is used, the described procedure needs to be performed only once on the Primary Domain Controller machine. Section 3.1.2 starting on page 19 describes how other computers running various versions of Windows can be added to or authenticated within the domain.

  • Page 15: Creating A New User Account

    Figure 1 – Creating the Spider Group Enter the required Group Name and optionally its Description in the corresponding fields. You may click the [Add…] button now to define group members from the existing accounts. Finally, click [OK] to create the group. It will be shown inside the Groups folder. You can modify the group membership at any time in a group-centric fashion by double-clicking the group’s name in the list and clicking the [Add…] or [Remove] buttons to add or remove existing user accounts.
  • Page 16 Figure 2 – Creating a new user account for Spider Operator in Windows XP Fill out the required information for the Username, Password and Confirm Password fields. Make sure to memorize the password or write it down in a secure place. Clear the User Must Change Password at Next Logon checkbox and optionally check the Password Never Expires box.
  • Page 17 Figure 3 – Defining group membership for Spider Operator Click the [Add] button. If you run Windows XP, the dialog shown below in Figure 4 will appear. In the editing field enter the name of the group you want to join and click the [Check Names] button. The system will check the group name automatically.
  • Page 18 Figure 4 – Adding Spider Operator as a member of some group in Windows XP Repeat all actions listed in this section as many times as required to create one or more regular (non- privileged) accounts for every Spider user that will be accessing the system. There will be one very important difference, though.

  • Page 19: Adding Spider Stations To The Windows Network Domain

    3.1.2 Adding Spider stations to the Windows network domain Whenever any computer network grows in excess of just one or two servers, the task of managing user accounts, groups and access rights may become very complicated and tedious. The same is also true for Spider security networks.
  • Page 20 Figure 5 – Modifying the Properties in Windows XP Click the [Change] button in Windows XP OS to modify the existing values. You will get a dialog similar to Figure 6. VideoSpider Installation Guide...
  • Page 21 Figure 6 – Joining the domain in Windows XP Select the Domain option in the Member of area and type in the name of the desired network domain. Then click [OK]. However, unless you know for sure that this computer has been a part of the specified domain before, the membership will be rejected.

  • Page 22: Spider Software Pve 400 Setup Program In Detail

    These dialogs (not shown here) will require you to perform the following steps: 1. Read and accept Darim Vision End User License Agreement. [ By selecting the appropriate radio button and clicking the [Next>] button you agree to be bound by terms and conditions of the...

  • Page 23: The Client Component And Its Subcomponents

    Figure 7 – Selecting components of VideoSpider for PVE400 configuration This dialog lets you select the main Spider components (client and server) to be installed on this system. The Spider Client is compound and includes four subcomponents that can be selected individually by expanding the parent component and clicking on them.

  • Page 24: The Server Component And Its Subcomponents

    After determining the desired type of Spider configuartion and setting the necessary parameters, specify a location (drive letter and a folder name) where the software will be installed. By default, the Spider software is installed into the C:\Program Files\Darim Vision\Spider folder, where the drive VideoSpider Installation Guide...

  • Page 25: Spider Service Access Properties

    letter "C" corresponds to the drive where your operating system is installed. You may specify an alternate location by clicking the [Change] button.] Clicking the [Space] button causes bringing the dialog that shows disk space requirements and available disk space on all the logical disks on your computer. This can be very useful for optimal software installation.
  • Page 26 Figure 8 – Defining log on options for the main Spider service The default settings instruct the SpiderMan service to log on using the built-in system account (LocalSystem). This account grants the service software with all required access rights to the operating system, but limits these rights only to the computer that the service is running on.
  • Page 27 either on both the local machine and the remote File Storage Server or in the network domain that both systems participate in. Additionally, the account has to have sufficient access rights to let the software perform the required task. To specify another user account in the above dialog, select the This Account option and type in the designated account name preceded by the computer or domain names and back slash (\) symbol, for example SPIDER-SERVER\SpiderOp.

  • Page 28: Spider Resource Parameters

    3.2.4 Spider resource parameters This dialog allows you to edit the Spider resource settings. The Hardware type field presents the device for connection. Figure 10 – Specifying Spider server component properties In terms of the Spider system, the PVE 400 device represents a Spider resource. Every resource of the Spider system has a name.
  • Page 29 The Video standard parameter in this dialog lets you choose whether NTSC or PAL video cameras will be connected to Spider interface card(s) installed in the system. The selection usually depends on the video standard that is commonly used in your country. Consult your camera specifications if you are not sure.

  • Page 30: File Storage Settings

    After specifying the parameters here, advance to the next dialog by clicking the [Next>] button. 3.2.5 File Storage settings The next dialog shown in Figure 11 will appear only if you have chosen to install the File Storage Server component on this system. Otherwise, skip this section and proceed to section 3.2.6. Figure 11 –...
  • Page 31 The next field is intended for choosing the desired location of data storage that will be used by other components of the Spider system to record and playback compressed digital surveillance video. It specifies a drive letter and folder name of the one of the local hard drives. The default suggested path C:\SpiderStorage can be changed either by clicking the [Browse] button or by typing directly in the editing box.

  • Page 32: Finalizing The Installation

    3.2.6 Finalizing the installation By this time, the setup program has collected enough information to start installing Spider software on the system. However, no changes to the system have yet been established. Before the setup proceeds with creating new folders, copying files and updating system registry it will ask you for confirmation to start the installation as shown in Figure 12.
  • Page 33 Spider software in the trial mode, [No] button will stop the installation of the Spider software. Without the USB key the software will run in a trial mode with two limitations. Maximum two PVE400 units can be connected in the trial mode, and they will be disconnected in 15 minutes of the operation start. Manual service restart will activate for another 15 minutes.
  • Page 34 Figure 14 - Final installation dialog The Launch VideoSpider Configuration program checkbox allows to start the SpiderAdmin application for configuring the parameters of the PVE400 device right after the termination of the installation process. Click the [Finish] button to complete the setup. VideoSpider Installation Guide...

  • Page 35: Initial Spider Configuration

    4. INITIAL SPIDER CONFIGURATION At the end of installation process the setup program will suggest to launch automatically the VideoSpider configuration program – SpiderAdmin. The initial dialog allows entering IP address of PVE400 (see Figure 15 ). Figure 15 - Configuring IP camera VideoSpider Installation Guide...
  • Page 36 The Configuration properties dialog allows you to add a new IP camera and edit its configuration parameters. Press the [Add…] button to bring the following dialog as shown in Figure 16. Type in a required IP address of the PVE400 device in the IP Address field and press the [OK] button. The MAC Address field serves for verification purpose, so you can leave it unfilled.
  • Page 37 Figure 17 – Editing camera’s alias Once configuration is done, simply close the SpiderAdmin application. You will see the message interrogating whether to save made changes or not (as shown on the figure below). Press [Yes] to save the new configuration. Then the following dialog will be brought as shown in Figure 18.
  • Page 38 Figure 18 – Service restart When done, the SpiderAdmin application will be automatically closed. Launch the Spider application to get live video from the specified PVE400 device. VideoSpider Installation Guide...

  • Page 39: Uninstalling And Upgrading Spider

    5. UNINSTALLING AND UPGRADING SPIDER Should you ever need to uninstall or upgrade the Spider software on any of the Spider stations, make sure to follow these simple procedures described in this chapter. Before you begin: Close all active Spider applications before uninstalling or upgrading them. Closing of other applications is also highly recommended to avoid conflicts or accidental data loss.
  • Page 40 1. Launch the setup program from the original VideoSpider CD-ROM or downloaded files folder on your hard disk. [As soon as the setup program starts, it will determine that the product has been already installed in the system.] 2. Select the accepting option to proceed further or the rejecting one to abort the setup program and the upgrade/re-installation process.

  • Page 41: Uninstalling Spider Software

    After you went through all of the desired modifications, the setup program will proceed with all required changes such as copying/removing files, updating system registry, etc. Finally, you will see the last setup screen (not shown here) informing of the upgrade completion. Click the [Finish] button to complete the upgrade.

  • Page 42: Troubleshooting

    Both Server and Client are running the same versions of the Spider software. If all of the above conditions seem to be satisfied, but the problem persists, consult with Darim Vision technical support resources as described on the last page of this guide.

  • Page 43: Checking/Modifying The Dcom Properties In Windows Xp

    6.1.2 Checking/modifying the DCOM properties in Windows XP In some cases, you may need to perform one additional step in order to make sure that remote access to Spider Server from Spider Clients stations is working properly. Click the button on the Windows XP taskbar and select the Run command.

  • Page 44: Miscellaneous Issues And Considerations

    Make sure that the entries in this dialog on your system appear exactly like the one shown in Figure 20. If not, make the applicable changes and click [OK] to save them. If prompted to restart Windows, do that before attempting the remote access again. 6.2 Miscellaneous issues and considerations This section lists other possible problems related to Spider software installation and initial configuration.
  • Page 45 setup program unable stop Spider services perform installation/uninstallation properly If, for whatever reason, the Spider setup program cannot stop the critical Spider services, you will see an error messages on the screen and the installation or uninstallation process will be terminated abnormally. In this case, try restarting Windows and running the Spider setup program again.

  • Page 46: Storage Space Considerations For Video Recording

    Note that you can stop other Spider-related services (those ones whose name begin with Spider) in a similar way. This procedure is seldom needed, but may be helpful if you are having unusual troubles uninstalling or re-installing the Spider software properly. 6.2.2 Storage space considerations for video recording To make certain that the Spider software can successfully perform the video surveillance and recording tasks as required by your application, it is highly recommended to prepare a sufficient amount of storage...

  • Page 47: Appendix

    7. APPENDIX 7.1 Common recommendations for network configuration If Spider is to be used in a distributed network environment, proper network operation and configuration become the most critical factor. This topic is far too broad to be described in detail and falls beyond the scope of this guide.

  • Page 48: Network Access Rights Considerations

    to use either very low or very high addresses with subnet masks defining a minimal possible network segment in order to avoid conflicts with addresses in use elsewhere. Contact your local network administrator for more information or refer to documentation that comes with Microsoft Windows XP operating system or similar books available from various publishers on how to setup IP addresses manually If a modem dial-up access is desired, install the modem(s) into one (or more) of the...

  • Page 49: Network Bandwidth Considerations

    domain controller site. [ This manual makes no attempt to describe Windows Server domain creation and management. Consult the corresponding Windows documentation or third party literature on how to create network domain and add computers and users account to it As an added service, the same Windows Server machine may act as DHCP and WINS server for other computers in the network to simplify their configuration.

  • Page 50: Locating Spider Stations In The Network

    Multicast – is a non-guaranteed delivery, one-to-many data transmission protocol. This protocol allows a server to reach several clients simultaneously by sending data only once. However, this protocol does not guarantee 100% data delivery and there is no way for client to receive the missing portion of data.
  • Page 51 Entering computer name-IP address pairs into the HOSTS or LMHOSTS files manually may be tedious. IP address Pros: Uniquely identifies the computer no matter how far away it is. Does not require any static or dynamic name-to-address mapping. Cons: Addresses in dotted decimal notation are not intuitive and may be hard to memorize. The IP address will be changed if the computer was moved to another network segment.

  • Page 52: Technical Support Contact Information

    Network configuration description (if a networked version of VideoSpider software is used) All other details as necessary. Darim Vision technical support team will be happy to provide you with the best quality timely assistance in order to make you completely satisfied with VideoSpider serving your any applications.

  • Page 53: List Of Tables

    7.3 List of Tables Table 1. List of general typographic conventions ..................6 7.4 List of Figures Figure 1 – Creating the Spider Group......................15 Figure 2 – Creating a new user account for Spider Operator in Windows XP ........... 16 Figure 3 –...

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