Troubleshooting; Identifying Problems - Champion CHLED140 User Manual

Trouble Shooting

Identifying problems

If there are any problems when using the product, please consult the list below. If the list does not
solve the problem, contact customer service.
The TV cannot be turned on:
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• Make sure the AC cord is plugged in.
• Check the wall outlet, make sure the AC output works normally and stably.
• Select the Key lock function in the OPTION menu and press ENTER to uncheck the
locking status.
No picture or sound but the TV is on and there is a "No Signal" sign on screen:
• Are you trying to use an input source with no device connected to it? For using other video/
audio device, make sure that the external device works normally first, then press INPUT
and choose the right input source.
• The signal type option may be set incorrectly.
• The channel may be blank. Try to search the channel again or change another channel.
The sound is fine, but the picture is poor:
• If you can only get black and white pictures from external device that you have connected
to your TV, maybe it's due to the video cables not being connected well, or they are
connected wrongly. Check the connection stability first, then check the correctness.
• For AV input, the yellow video cable connects to the yellow Video In jack on the side of your
TV. For component input, the three Y, Pb, Pr video cables (red, blue, green) should be
connected to the corresponding input jacks on the side of your TV.
• Check the antenna connections. Make sure all of the cables are firmly connected to the TV
jack on the side of your TV.
• Try adjusting the color features to improve.
There is no sound, but the picture is fine:
• The sound might be muted. Try pressing the MUTE button to restore sound.
• For using AV or Component, remember to connect the device´s left and right audio output
correctly. The left channel cable is white and the right channel cable is red. Please match
the cables and jacks according to their colors.
• The sound setting may not be set correctly.
• If your audio source has only one jack or is a (mono) audio source, make sure you have
plugged the connection into the Audio In L jack (white) on the TV.
The buttons on the side panel does not work:
• Unplug the TV from the AC power for 10 minutes and then plug it back. Turn the TV on and
try again.
The TV turns off unexpectedly:
• The electronic protection circuit may have been activated because of a power surge. Wait
30 seconds and then turn the TV on again. If this happens frequently, the voltage in your
house may be abnormal. If the other electronic equipment in your home can't work
normally, consult qualified service personnel.
The remote control does not work:
• Something might be blocking between the remote control and the remote sensor on the
front panel of the TV. Make sure there is a clear path.
• The remote may not be aimed directly at the TV.
• The batteries in the remote may be weak, dead or installed correctly. Put new batteries in
the remote.