Dell Precision Workstation 390 Quick Reference Manual page 39

Precision series pc
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Problem Description
A possible expansion card failure
has occurred.
A possible graphics card failure
has occurred.
A possible floppy or hard drive failure
has occurred.
A possible USB failure has occurred.
Suggested Resolution
1
Determine if a conflict exists by
removing a card (not the graphics
card) and then restarting the
computer. For more information
on removing a card, see your User's
Guide.
2
If the problem persists, reinstall
the card that you removed, remove
a different card, and then restart
the computer.
3
Repeat this process for each card.
If the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see"Resolving Software and
Hardware Incompatibilities" on
page 32).
4
If the problem persists, contact Dell.
For instructions on contacting Dell,
see your User's Guide.
• If the computer has a graphics card,
remove the card, reinstall it, and
then restart the computer.
• If the problem still exists, install a
graphics card that you know works
and restart the computer.
• If the problem persists or the
computer has integrated graphics,
contact Dell. For instructions on
contacting Dell, see your User's Guide.
Reseat all power and data cables
and restart the computer.
Reinstall all USB devices, check cable
connections, and then restart the
computer.
Quick Reference Guide
39

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