ES EYE Dataflex HERA 600 Series User Manual
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ES EYE Dataflex HERA 600 Series User Manual

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HERA 600 Series User
Guide
Document Reference: 8193
February 2017
Version: 2

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Summary of Contents for ES EYE Dataflex HERA 600 Series

  • Page 1 HERA 600 Series User Guide Document Reference: 8193 February 2017 Version: 2...
  • Page 2 Version Date Author Changes Number Apr 2015 Bettina Rubek Slater Feb 2017 Sam Smith Updated branding Updated to GUI release 1.0.1GA Updated from Hera 600/601 to Hera 604 Page 1 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200 Eseye, AnyNet and Eseye Logos are registered trademarks of Eseye Ltd ©...
  • Page 3 Thank you for choosing the Eseye™ Dataflex Hera600 Series Router All Eseye Dataflex products are M2M-grade and utilise the AnyNet SIM globally managed cellular connectivity (eseye.com). Please note: there are so many different connected applications for which this router can be deployed that not all can be included all in this document. We do however regularly add to the suite of Hera600 Series user guides, and you need information that you do not find here please contact support@eseye.com...

  • Page 4: Table Of Contents

    Contents Introduction ............................5 Out of the Box ..........................5 What you need to configure your Hera600 Series router ............5 Quick Start Guide ......................... 5 Frequently asked Questions ....................... 6 How do I configure the router to use my SIM? ..............6 1.4.1 How do I manually swap between two SIMs? ..............
  • Page 5 Local Area Network (LAN) ....................21 3.5.2 Wireless Network ....................... 23 3.5.3 Mobile Network ........................25 3.5.4 Ethernet WAN ........................28 3.5.5 IP Forwarding ........................29 3.5.6 Firewall ..........................31 3.5.7 Advanced Settings ........................32 Hosted Applications ........................32 Diagnostics & Maintenance ....................... 32 Health Monitor ........................

  • Page 6: Introduction

    1 Introduction The Hera600 Series is a 2G, 3G, and 4G enabled Wi-Fi router with embedded Eseye AnyNet SIM card to provide resilient service and ensure connectivity worldwide. Tough and durable, the Hera600 Series comes encased in rugged aluminium and is suitable for direct mounting and secure installations.

  • Page 7: Frequently Asked Questions

    1.4 Frequently asked Questions 1.4.1 How do I configure the router to use my SIM? Section 3.5.4 of this manual details how to configure a cellular connection with your SIM. Complete the following steps: Up to three SIMs can be set up simultaneously. 1.

  • Page 8: Interfaces

    2 Interfaces 2.1 Wired Interfaces The Hera600 Series products have four 10 / 100 Mb/s Ethernet connectors, these can be used to connect to other devices such as computers, video cameras and sensors. Each port is autosensing so either a straight or crossover CAT5 cable can be used. These ports can be enabled to act as either an Ethernet switch or a VLAN switch.

  • Page 9: Power Connector

    2.4.1 Power Connector It is important that only an approved power adapter is used. 2.4.2 Cellular SIM card slots There are three SIM card options on the HERA604 router:  Internal MFF AnyNet CHIP SIM  SIM Slot 1, this fits a 2FF plastic SIM ...

  • Page 10: Data Connections

     At minimum 9600 baud shall be supported  8 data bit support  1 stop bit support  No Parity will be supported  No flow control will be supported 2.4.4 Data Connections The FCC-68 8p8c LAN ports are 10/100Mbps auto-sense with the characteristics of a router/hub. 2.4.5 Wi-FI Connection IAD supports a full Data Wireless Interface that supports 802.11.a/b/g/n specifications.

  • Page 11: Configuration Via Web Interface

    3 Configuration via Web Interface 3.1 Homepage After logging in you will be taken to the homepage. This page displays links to the following:  System Status: contains status information for; the router, local area network, mobile network, and connected devices. ...

  • Page 12: Frequently Used Buttons And Phrases

    3.2 Frequently Used Buttons and Phrases The following buttons will be displayed in the top right of the relevant pages:  ‘Save’, displayed on editable pages, it is necessary to click 'Save' for any changes to take effect  ‘Reset’, displayed on editable pages, click 'Reset' if you have made unsaved changes and wish to revert to the last saved version ...

  • Page 13: Router

     Connected devices 3.3.4 3.3.1 Router This page displays the following read only information:  Model (displays the router series)  Serial number (is a long string of about 20 numbers, it is also found on the underside of the router on the label) ...

  • Page 14: Local Area Network (Lan)

    3.3.2 Local Area Network (LAN) This page displays the following read only information:  LAN IP address (IPv4 address configuration is supported at 3.5.2.2)  Netmask (IPv4 netmask)  Address assignment (this displays how the address was assigned, static denotes manual configuration and DHCP denotes automatic configuration from a DHCP server on the LAN, editable at 3.5.2.2) Page 13...

  • Page 15: Mobile Network

    3.3.3 Mobile Network This page displays the following read only information:  Mobile connection (enabled or disabled)  IMEI (the International Mobile Equipment Identity of the router, in a 15 or 17 digit string)  Active SIM (displays which SIM card slot is active, CHIP, SIM 1, or SIM 2) ...

  • Page 16: Connected Devices

    3.3.4 Connected Devices This page displays the following read only information:  IP address (this is the IPv4 address of the router on the mobile network)  MAC address (this is the Media Access Control address of the connection)  Device (this is the internal device name through which the connection is provided) Page 15 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200...

  • Page 17: Setup Wizards

    3.4 Setup Wizards This page displays links to pages for the following sections:  Network Connection 3.4.1 3.4.1 Network Connection For simple step by step instructions for configuring the network types listed below, follow the on- screen wizard:  Cellular connection ...

  • Page 18: Basic Settings

    3.5 Basic Settings This provides manual configuration options for commonly used settings. The page displays links to pages for the following sections:  Router 3.5.1  Local Area Network 3.5.2  Wireless Network 3.5.3  Mobile Network 3.5.4  IP Forwarding 3.5.5 ...

  • Page 19: Router

    3.5.1 Router There are two linked pages under the router heading:  Status 3.5.1.1  Name and Location 3.5.1.2 3.5.1.1 Status (read only) This page displays the following read only information:  Model (displays the router series)  Serial number (a long string of about 20 numbers, it is also found on the underside of the router on the label) ...

  • Page 20: Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551

    3.5.1.2 Name and Location This page displays the following editable and read only information:  Site name (text box, use for easy identification of the router)  Site location (text box, use for easy identification of the router)  GPS (switch, enabled or disabled) ...
  • Page 21 Page 20 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200 Eseye, AnyNet and Eseye Logos are registered trademarks of Eseye Ltd © Eseye 2017 Limited. All Rights Reserved enquiries@eseye.com | eseye.com...

  • Page 22: Local Area Network (Lan)

    3.5.2 Local Area Network (LAN) There are five linked pages under the Local Area Network (LAN) heading:  Status (read only) 3.5.2.1  LAN IP address 3.5.2.2  DHCP server 3.5.2.3  DHCP fixed hosts 3.5.2.4  DHCP allocated addresses 3.5.2.5 3.5.2.1 Status (read only) This page displays the following read only information:...
  • Page 23 3.5.2.3 DHCP server This page displays the following editable and read only information:  DHCP server (switch, enabled or disabled)  Start Address – 192.168.0. (text box, this defines the first number in the range that the DHCP server can assign) ...

  • Page 24: Wireless Network

    3.5.2.5 DHCP Allocated Addresses This page displays the following read only information about addresses that have been automatically allocated by the router to connected devices:  Hostname (this is the friendly name of the device)  IP Address (this is the IPv4 Address assigned to the device) ...
  • Page 25 3.5.3.1 Configuration This page displays the following editable information:  Hardware mode (dropdown menu, 5GHz options are: 802.11A and 802.11NA, 2.4Ghz options are: 802.11B, 802.11G, 802.11N, 802.11BG, and 802.11NG)  State (switch, enabled or disabled)  Country (dropdown menu, all countries) ...

  • Page 26: Mobile Network

     Create (text box, used to create Name for a new row, must start with a letter, and can only contain letters, numbers and underscores) After editing click ‘Save’. 3.5.4 Mobile Network This page provides information on and the ability to configure the required settings to connect to a chosen cellular network provider.
  • Page 27 3.5.4.2 Connection The top table on this page displays the following editable information:  Mobile connection (switch, enabled or disabled)  Receive diversity (switch, defines if the second receive only antenna is enabled or disabled)  Metric (number, this is the cost or weighting to this link used when the Hera his trying to data, typically used when the cellular connection is used to protect an Ethernet WAN connection) The lower table on this page displays the following editable information: ...
  • Page 28 After editing click ‘Save’. Page 27 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200 Eseye, AnyNet and Eseye Logos are registered trademarks of Eseye Ltd © Eseye 2017 Limited. All Rights Reserved enquiries@eseye.com | eseye.com...

  • Page 29: Ethernet Wan

    3.5.5 Ethernet WAN There is one linked page under the Ethernet WAN heading:  Configuration 3.5.5.1 3.5.5.1 Configuration This page displays the following editable information:  LAN port to be used as WAN (dropdown menu, options are None, Link1, Link2, Link3, or Link4) take care when selecting this port, if you are browsing over the port selected you will lose connection with the router.

  • Page 30: Ip Forwarding

    3.5.6 IP Forwarding There are two linked pages under the IP Forwarding heading:  Routing 3.5.6.1  Redirections 3.5.6.2 3.5.6.1 Routing This page allows the addition of manual IPv4 routes to the Hera, this page displays the following editable information: ...
  • Page 31 3.5.6.2 Redirections This is also known as port forwarding, it allows new connections and associated data arriving on the WAN interface to be directed to a device on the LAN. This page displays the following editable and read only information: ...

  • Page 32: Firewall

    3.5.7 Firewall This page provides configuration for inbound firewall rules (from the WAN) by default all outbound traffic is permitted. There is one linked page under the Firewall heading:  Status and filters 3.5.7.1 3.5.7.1 Status and Filters This page displays the following editable and read only information: ...

  • Page 33: Advanced Settings

     Remove (button, use to delete the row, will change to Reinstate after use, and will only remove the row from view after clicking Save)  Promote (button, use to re-order the rows)  Create (text box, used to create Name for a new row, must start with a letter, and can only contain letters, numbers and underscores) After editing click ‘Save’.

  • Page 34: Health Monitor

    3.8.1 Health Monitor The Heath Monitor is an application designed to continually check that a connection is performing as expected. When the Heath Monitor detects a change in the performance of a connection the Health Monitor can alter the connectivity preferences to enable seamlessly self-managing failover. There are three linked pages under the Health Monitor heading: ...
  • Page 35  Number of failed interface tests before: interface is reset (number)  Number of interface tests that receive zero packets before: interface is restarted (number)  Number of interface tests that receive zero packets before: interface is restarted with a new profile (number) ...
  • Page 36  IP address (text box, IPv4 address used as the destination for the ping tests via this interface)  DNS (text box, this is the URL which is resolved using DNS during Health Monitor test via this interface)  Time between interface tests (seconds) (number) ...

  • Page 37: File Management

    3.8.2 File Management There are three linked pages under the File Management heading:  Configuration backup 3.8.2.1  Configuration upload 3.8.2.2  Software upload 3.8.2.3 3.8.2.1 Configuration Backup This page displays the following option:  Backup (button, press to download a file of the current configuration used by the router) Page 36 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200 Eseye, AnyNet and Eseye Logos are registered trademarks of Eseye Ltd ©...

  • Page 38: Software Upload

    3.8.2.2 Configuration Upload This page displays the following option:  Upload (button, press to upload a configuration file to be used by the router, browse to the file and click OK) 3.8.2.3 Software Upload This page displays the following options: ...

  • Page 39: User Management

    3.8.3 User Management There is one linked page under the User Management heading:  Administrator password 3.8.3.1 3.8.3.1 Administrator Password This page displays the following editable and read only information:  Username (read only, username of the login to the router) ...

  • Page 40: Factory Reset

    3.8.4.2 Factory Reset This page displays the following option:  Reset (button, press to reset the router to its initial factory settings) Page 39 Eseye | + 44 1483 802501 | +1 512-813-0599 | +27 87 551 8200 | +33 9 87 67 53 36 | +61 8 9551 5200 Eseye, AnyNet and Eseye Logos are registered trademarks of Eseye Ltd ©...

  • Page 41: Technical Support

    4 Technical Support If you need help with your Hera600 Series router please contact Eseye Dataflex technical support, using one of the options below: Email: support@eseye.com Telephone:  Australia: +61 8 9551 5200  France: +33 9 87 67 53 37 ...

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