Troubleshooting - Philips DivX Ultra HTS3101 User Manual

Problem (Playback)
The DVD system does not
start playback.
The aspect ratio of the screen
cannot be changed even
though you have set the TV
display.
Cannot activate some
features such as Angles,
Subtitles, or multi-language
Audio.
Not able to select some
items in the setup/system
menu.
Unable to play DivX movies.
Radio reception is poor.
The DVD system does not
work.

Troubleshooting

Solution
– Insert a readable disc with the playback side facing
down. The DVD+R/CD-R must be fi nalised.
– Check the disc type, colour system (PAL or NTSC)
and region code.
– Check for any scratches or smudges on the disc.
– Press SETUP to turn off the system setup menu
screen.
– You may need to enter the password in order to
unlock the disc for playback.
– Moisture may have condensed inside the system.
Remove the disc and leave the system turned on for
about an hour.
– The aspect ratio is fi xed on the DVD disc.
– Depending on the TV, it may not be possible to
change the aspect ratio.
– The features may not be available on the DVD.
– Changing the language for the sound or subtitle is
prohibited on this DVD.
– Press STOP button twice before selecting the system
setup menu.
– Depending on the disc availability, some menu items
cannot be selected.
– Check that the DivX fi le is encoded in 'Home
Theatre' mode with DivX certifi ed encoder.
– If the signal is too weak, adjust the antenna or
connect an external antenna for better reception.
– Increase the distance between the system and your
TV or VCR.
– Tune in to the correct frequency.
– Place the antenna further away from any equipment
that may be causing the interference.
– Disconnect the power cord from the power outlet
for a few minutes. Reconnect the power cord and try
to operate again as usual.
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