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9 Service and
support
Need help?
First of all, read this user manual carefully.
The model number of your product is
SPZ3000.
When you need further support about
registration, setup, usage, features, software
upgrade, specification, and warranty, etc. of the
product, see www.philips.com/support.
1
At www.philips.com/support, click the
Choose country / language box to select
your country/language.
2
Click the Search box, enter SPZ3000 and
click the Search button.
3
Click SPZ3000 under the search results.
4
Click Support.
»
Under
Product support, you will find
information about Overview, Latest
updates, Manuals and documentation,
Frequently asked questions, Product
information, Product registration, and
etc..
»
Under
Service information, you will
find information on warranty.
»
Under Contact, you will find telephone
numbers of Philips Consumer Care
helpdesk.
Information to the customer
Safety precautions
Observe the following guidelines to ensure
that the webcam will operate safely and to
prevent defects.
•
Do not use your webcam in
environments outside the following
range: temperature: 0°C to 40°C, relative
humidity: 45% ~ 85%.
•
Do not use or store your webcam in/
under:
•
direct sunlight exposure;
•
very humid and dusty environment;
•
near any kind of heat sources.
•
If your webcam gets wet, dry it with soft
cloth as soon as possible.
•
If the lens is dirty, do NOT touch the lens
with your fingers.
•
Clean the outside of the webcam with a
soft cloth.
•
Do NOT use cleaning fluids based on
alcohol, methylated spirit, ammonia, etc.
•
Do NOT attempt to disassemble or
repair your webcam by yourself. Do
not open the webcam. In the event of
technical difficulties return it to your
Philips retailer.
•
Do NOT use your webcam in the water.
•
Protect the webcam from oil, vapour,
steam, moisture, and dust.
•
Never point the webcam lens at the sun.
EN
17
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