Monolith Grill Gmbh - monolith CLASSIC User Manual

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User manual (33 pages)

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Table Of Contents

Table of Contents

18 WARRANTY

The warranty is based on normal and reasonable residential use. The

MONOLITH GRILL carries a warranty for materials and workmanship

on all grills and components, manufactured after 01.01.2009, as

explained below:

1. The MONOLITH carries a 10 year warranty on all ceramic compo-

nents and a 2 year warranty on all metal components. The warranty

is non-transferable, hence valid for as long as the original purchaser

owns the MONOLITH. Warranty coverage begins upon purchase from

an authorized retailer. The original purchase receipt must accompany

all warranty claims.

2. Within the warranty all original MONOLITH components that are

found to have defects in materials or workmanship, will be replaced

or repaired. Fulfilment of warranty acts does neither cause a prolon-

gation of the warranty period, nor does it initiate a new warranty

period. Ownership of replaced parts reverts to MONOLITH.

3. The warranty is only valid for the original purchaser as follows:

Warranty coverage begins upon purchase from an authorized retailer

only. The warranty is non-transferable and cannot be prolonged

through any of our retailers or partners.

The assembly and installation of the grill must be in accordance with

the user manual, and in accordance with all regional and national

building and fire safety codes.

Fine cracks in the exterior glaze, so-called Craquelure, can occur

during the firing process caused by different expansion coefficients of

the glaze and ceramic material. This is inevitable and even desirable,

making the ceramic more robust to temperature changes. Craquelure

is not a quality defect. Should however, parts of the ceramic break or

chip, please contact our customer service.

Due to the high temperature fluctuations within the grill the fire box

and the fire ring could crack. The expansion joints in these compo-

nents usually prevent such cracking. Should any fine cracks appear,

these are merely an optical defect and generally do not expand any

further. Further use of these components is safe, the functionality of

the grill is not affected. Should however, these components break,

please contact our customer service.

Stainless steel components, such as grill grids, are subject to discol-

ouration through exposure to high temperatures. Furthermore, under

certain conditions, the stainless steel components may rust.

Warranty coverage does not extend to any dents, scratches, chips,

fading, oxidation, rust or corrosion resulting in the improper use of

chemical cleaners or heat exposure, unless resulting in a loss of

structural or functional integrity.

The warranty is based on normal and reasonable use and mainte-

nance of the MONOLITH. The warranty does not apply to any damage

or breakage caused by improper use. Any unauthorized modifications

or alterations to the MONOLITH will void the warranty.

4. Warranty claims outside of Germany must be made through an

authorized retailer or distributor within the original country of pur-

chase. For MONOLITH grills, which have been purchased from an

authorized dealer in one EU country and taken to another EU country,

services are provided in context of the terms of warranty valid for the

latter.

5. Warranty does not apply to any losses or accidental damage or

breakage from dropping, or for any damage incurred through; improp-

er assembly, support or use; improper storage, transportation; lack of

maintenance or through negligence. Warranty coverage does not

extend to storm damage such as hail storms, floods or natural disas-

ters, fading through the exposure to chemicals or minor cosmetic

cracks of the exterior glaze that do not affect the performance of the

MONOLITH.

6. All further claims, including, in particular, claims for damages, are

herewith excluded

Hasbergen, March 2016

Should you have any questions, warranty claims,

ideas, praise or critique please contact us: