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Vantage Hearth BGE18NE Owner's Operation And Installation Manual

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UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
PFS
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
®
US
REMOTE BURNER SYSTEM MODELS
BGE18NE, BGE18PE, BGE2436NE
FOR USE WITH THE FOLLOWING LOGS
LBG18-BM, LBG24-BM AND LBG30-BM
AND BGE2436PE
LBG18-RM, LBG24-RM, LBG30-RM,
LBG18-SM, LBG24-SM, LBG30-SM,
LBG36-SM,
LBG18-CM, LBG24-CM, LBG30-CM,

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Summary of Contents for Vantage Hearth BGE18NE

  • Page 1 UNVENTED (VENT-FREE) GAS LOG HEATER OWNER’S OPERATION AND INSTALLATION MANUAL ® REMOTE BURNER SYSTEM MODELS BGE18NE, BGE18PE, BGE2436NE AND BGE2436PE FOR USE WITH THE FOLLOWING LOGS LBG18-RM, LBG24-RM, LBG30-RM, LBG18-SM, LBG24-SM, LBG30-SM, LBG36-SM, LBG18-CM, LBG24-CM, LBG30-CM, LBG18-BM, LBG24-BM AND LBG30-BM...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Wiring Diagram ..........36 Unpacking............5 Specifications ............ 36 Product Identification ........... 5 Troubleshooting ..........37 Local Codes............5 Parts ..............44 Product Features ..........6 Service Hints ............. 51 Air For Combustion and Ventilation ..... 6 Technical Service..........
  • Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the fireplace. known to the state of California Avoid any drafts that alter burner to cause cancer or birth defects flame patterns. Ceiling fans can or other reproductive harm.
  • Page 4 SAFETY Continued 1. This appliance is only for use with the type 10. This heater needs fresh, outside air ven- of gas indicated on the rating plate. This tilation to run properly. This heater has an appliance is not convertible for use with Oxygen Depletion Sensing (ODS) safety other gases.

  • Page 5: Unpacking

    UNPACKING Note: Do not pick up heater base assem- CAUTION: Do not remove the bly by burners. This could damage heater. Always handle base assembly by grate. data plates from the grate as- 2. Remove all protective packaging applied sembly. The data plates contain to logs and heater for shipment.

  • Page 6: Product Features

    PRODUCT FEATURES OPERATION SAFETY DEVICE This heater has a pilot with an Oxygen Deple- This heater is clean burning. It requires no tion Sensing (ODS) safety shutoff system. The outside venting. There is no heat loss out a ODS/pilot is a required feature for vent-free vent or up a chimney.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued If your home meets all of the three criteria 2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support. above, you must provide additional fresh air. See Ventilation Air From Outdoors, ________ (volume of space) x 20 = (Maxi- page 8.
  • Page 8 AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors WARNING: If the area in which Provide extra fresh air by using ventilation the heater may be operated does grills or ducts. You must provide two perma- nent openings: one within 12" of the ceiling not meet the required volume for and one within 12"...

  • Page 9: Installation

    INSTALLATION NOTICE: This heater is intended WARNING: Seal any fresh for use as supplemental heat. air vents or ash clean-out doors Use this heater along with your located on floor or wall of fire- primary heating system. Do not place. If not, drafting may cause install this heater as your pri- pilot outage or sooting.
  • Page 10 INSTALLATION Continued CHECK GAS TYPE Carefully follow these instructions. This will ensure safe installation into a masonry, Use the correct type of gas (natural or propane/ UL127-listed manufactured fireplace or listed LP). If your gas supply is not the correct gas vent-free firebox.
  • Page 11 INSTALLATION Continued MANTEL CLEARANCES the fireplace hood accessory (24", 30" and 36" Models Only). See Figure 5 for minimum In addition to meeting noncombustible mate- clearances. rial clearances, you must also meet required clearances between fireplace opening and Noncombustible Requirements for Safe mantel shelf.
  • Page 12 INSTALLATION Continued NOTICE: If your installation does Hearth Combustible not meet the minimum clear- Material 5" ances shown, you must do one Min. of the following: • operate the logs only with the Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring flue damper open •...
  • Page 13 INSTALLATION Continued CONNECTING TO GAS SUPPLY 1. Apply pipe joint sealant lightly to male threads of gas fitting (provided). Connect WARNING: This appliance approved flexible gas hose to inlet side of gas control (see Figure 10). requires a 1/2" NPT (National IMPORTANT: Hold gas regulator with Pipe Thread) inlet connection to wrench when connecting flexible gas...
  • Page 14 INSTALLATION Continued For propane/LP units, the installer must PROPANE/LP From External Regulator supply an external regulator. The external (11" W.C.** to 14" regulator will reduce incoming gas pressure. Equipment Shutoff Valve W.C. Pressure) You must reduce incoming gas pressure to With 1/8"...
  • Page 15 INSTALLATION Continued CHECKING GAS CONNECTIONS Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) WARNING: Test all gas piping 1. Close equipment shutoff valve (see Fig- ure 14). and connections, internal and 2. Pressurize supply piping system by either external to unit, for leaks after opening propane/LP supply tank valve installing or servicing.
  • Page 16 INSTALLATION Continued TOUCH PAD INSTALLATION PRESSURE TESTING HEATER GAS CONNECTIONS Locate the touch pad wire harness and the 1. Open equipment shutoff valve (see Figure touch pad control (see Figure 18). They are 14, page 15). shipped from the factory in the clear plastic 2.
  • Page 17 INSTALLATION Continued RE-PAIRING Fri 22:04 Fri 21:47 Configuration Configuration IMPORTANT! This appliance is shipped Pairing Pairing with the remote control and control module Thermostat Thermostat (receiver) paired. However, if more than one Temp 0.5°C Temp 0.5°C SELECT Programming Programming Copreci brand electronic ignition system is Select Back Change Back...

  • Page 18: Installing Logs

    BG & BGE Series Burner System - Log has paired properly. Go to the next step. Compatibility Chart Burner System Fiber Log Concrete Log Models Models Models BGE18NE LBG18-SM LBG18-RM Fri 22:05 Fri 22:05 BGE18PE LBG18-CM LBG18-BM Configuration Configuration...
  • Page 19 INSTALLATION Continued Chassis 5. Place middle right log over front right and bottom logs as shown in Figure 30. Be sure hole in middle right log seats over pin in bot- Left Log tom log. Support Bracket 6. Place middle left log over front left and bottom logs as show in Figure 30.
  • Page 20 INSTALLATION Continued Ramp Log Left Small Front Log Bracket Base Assembly Left Control Cover Log Figure 33 - Installing Log Set Bracket Right Control 2. The log must sit flat on the black sheet Cover Log metal and behind the left metal tab as Right Small Front Log shown in Figure 34.
  • Page 21 INSTALLATION Continued FIBER LOG MODELS Top Right Log Top Left Log LBG(18,24,30)-CM Note: Your appliance may vary from model shown but log placement will be the same. 1. Place rear log in back corner sections of base assembly as shown in Figure 38. The rear log is designed to lean back slightly when installed correctly.
  • Page 22 INSTALLATION Continued 3. Position front left log against left side of Top Left Front Log grate prongs (see Figure 40).The two recessed areas fit behind the two grate Rectangular Hole prongs. Underneath Front Left Recessed Areas Rectangular Projection Figure 42 - Installing Top Left Front Log 6.
  • Page 23 INSTALLATION Continued 7. Place the middle log onto the ramp log as 10. Place the left and right ember logs as shown in Figure 44. The middle log has shown in Figure 46. Do not place the logs two tabs on the bottom to position from where they will be touched by flame.
  • Page 24 INSTALLATION Continued CONCRETE LOG MODELS 3. Place front left and front right logs as shown in Figure 49. LBG(18,24,30)-BM Right Front Log Note: Your appliance may vary from model shown but log placement will be the same. 1. Before placing any logs on the chassis you will need to remove the Air Shield located on the left side near the rear burner as Left Front...
  • Page 25 INSTALLATION Continued Right Ember 8. The rear middle log should fit between the Bed Log ramp log and the rear burner. The left and right middle logs have recessed areas for Hole the rear middle log to sit into (See Figure Underneath 54).
  • Page 26 INSTALLATION Continued 10. Place the left top log onto the rear log and Top Rear the left middle log. Make sure to place the projection on the bottom of the left top log Rear Log into the recessed areas on the rear and left middle logs (see Figure 56).
  • Page 27 INSTALLATION Continued 2. Two ember materials are supplied with material on front flat burner in areas away this log set. Platinum Bright Embers give from ports as shown in Figure 61. a bright glow appearing as hot coals. 3. Add lava rock and small decorative logs Should embers need replacing, see around base of heater if desired.

  • Page 28: Operation

    OPERATION NOTICE: During initial operation gas is heavier than air and will settle on the floor. of new heater, burning logs will WHAT TO DO IF YOU SMELL GAS give off a paper-burning smell. • Do not try to light any appliance. Orange flame will also be pres- •...
  • Page 29 OPERATION Continued REMOTE CONTROL OPERATION The remote control contains: 1. LCD display 2. Four buttons: OFF button Left button Middle button Right button 3. Battery Case (on the Back) Figure 63 - LCD Display LCD Screen The screen changes depending on the input from the buttons, but the bottom row always Middle displays the button function labels (see Figure...
  • Page 30 OPERATION Continued MENU SYSTEM The remote is organized by means of a menu system. After batteries are installed the first time, the remote starts at the ''OFF'' screen ( it is pos- sible that the remote is locked in the ''OFF'' screen: to unlock it just press the button below Available ''Unlock'', and then ''OK''.
  • Page 31 OPERATION Continued AUTO MODE If ''Auto'' is pressed in the initial screen, 25ºC (77ºF) appears as the desired temperature in Fri 23:27 Fri 23:33 the selected setting. In the bottom row, and Configuration Configuration appear, indicating that we can change the Pairing Pairing desired temperature value by just pressing the...
  • Page 32 OPERATION Continued Title: Daily Program. A: Selected (including ''Daily''). The select- ed day can be changed by pressing ''Change'' (middle button). Fri 23:33 Fri 21:40 Configuration B: Day Schedule Graphic. This bar displays Pairing the program for the whole day by showing Thermostat °F Temp...

  • Page 33: Inspecting Burners

    OPERATION Continued REGULATING THE FLAME LEVEL. Automatic lock can be selected. This means that if no button is pressed for while, the 1. To increase the flame level, press the remote automatically goes into locked mode. up button ( ). A beep and a flash of How to select the temperature unit (ºC/ºF) the LED indicate that the system has accepted the order, and the flame will...

  • Page 34: Cleaning And Maintenance

    INSPECTING BURNERS Continued Thermocouple Pilot Burner Figure 76 - Correct Pilot Flame Pattern Figure 78 - Correct Middle Burner Flame (Your pilot may vary from pilots shown) Pattern Thermocouple Yellow Tipping Pilot Burner At Top of Blue Flame Figure 77 - Incorrect Pilot Flame Pattern (Your pilot may vary from pilots shown) Figure 79 - Incorrect Middle Burner FRONT BURNER FLAME PATTERN...
  • Page 35 CLEANING AND MAINTENANCE Continued BURNER ORIFICE HOLDER AND 4. Check orifice holder located at the end of the burner tube again. Remove any large PILOT AIR INLET HOLE particles of dust, dirt, lint or pet hair with The primary air inlet holes allow the proper a soft cloth or vacuum cleaner nozzle.

  • Page 36: Wiring Diagram

    • Inlet Gas Pressure (in. of water): • Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C. Max - 14" W.C., Min* - 11" W.C. BGE18NE BGE2436NE • Rating (Variable): 21,000/30,000 Btu/Hr • Rating (Variable): 26,000/39,000 Btu/Hr •...

  • Page 37: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 38 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power is tons are pressed to start the burner low. Replace the batteries in the ignition sequence and there is no power supply box.
  • Page 39 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When ignitor button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks ment shutoff valve closed ment shutoff valve.
  • Page 40 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot flame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
  • Page 41 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. CONFIG. ERROR is shown in remote display. Burner system shuts off. Control 1. Remote and control module not 1.
  • Page 42 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifice(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, page 34) or replace burner orifice(s) 3.
  • Page 43 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

  • Page 44: Parts

    PARTS REMOTE-READY CONTROL MODELS BGE18NE, BGE18PE, BGE2436NE, BGE2436PE PARTS AVAILABLE NOT SHOWN PART NO. DESCRIPTION BGE18NR BGE18PR BGE2436NR BGE2436PR QTY. 120466-01 Flex Tube • • • • 100563-01 Warning Plate • • • • 125782-01 Lighting Instruction Plate • •...
  • Page 45 PARTS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. PART NO. DESCRIPTION BGE18NE BGE18PE BGE2436NE BGE2436PE QTY. 125919-01 Electronic Valve Kit • •...
  • Page 46 PARTS LOG MODELS LBG18-SM, LBG24-SM, LBG30-SM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. MODEL NUMBER LBG18-SM LBG24-SM LBG30-SM DESCRIPTION 121699-05 121699-11 121699-17 Front Right Log 121699-04 121699-10 121699-16 Front Left Log 121699-02 125683-01 125683-01 Middle Right Log 121699-03 121699-09 121699-15 Middle Left Log...
  • Page 47 PARTS LOG MODELS LBG36-SM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. MODEL NUMBER LBG36-SM DESCRIPTION 121699-13 Bottom Log 125683-01 Middle Right Log 121699-15 Middle Left Log 121699-20...
  • Page 48 PARTS LOG MODELS LBG18-RM, LBG24-RM, LBG30-RM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. PART NUMBER LBG18-RM LBG24-RM LBG30-RM DESCRIPTION 125055-13 125055-02 125055-08 Front Right Log 125055-12 125055-01 125055-07 Front Left Log 125055-15 125055-04 125055-10 Middle Right Log 125055-16 125055-05 125055-11 Middle Left Log...
  • Page 49 PARTS LOG MODELS LBG18-CM, LBG24-CM, LBG30-CM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. PART NUMBER LBG18-CM LBG24-CM LBG30-CM DESCRIPTION 125827-01 125828-01 125828-01 Log, Rear 125827-02 125828-02 125828-02 Log, Ramp 125827-03 125828-03 125829-01 Log, Left Front 125827-04 125828-04 125829-02 Log, Right Front...
  • Page 50 PARTS LOG MODELS LBG18-BM, LBG24-BM, LBG30-BM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 51 of this manual. PART NUMBER LBG18-BM LBG24-BM LBG30-BM DESCRIPTION 125851-01 125852-01 125852-01 Log, Ramp 125851-02 125852-02 125853-01 Log, Left Front 125851-03 125852-03 125853-02 Log, Right Front 125851-04 125852-04 125852-04 Log, Left Front Ember Bed...

  • Page 51: Service Hints

    SERVICE HINTS TECHNICAL SERVICE You may have further questions about instal- When Gas Pressure Is Too Low lation, operation or troubleshooting. If so, • pilot will not stay lit contact FMI PRODUCTS, LLC’s Technical • burners will have delayed ignition Service Department at 1-866-328-4537.

  • Page 52: Warranty

    WARRANTY KEEP THIS WARRANTY Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. FMI PRODUCTS, LLC LIMITED WARRANTIES New Products Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of four (4) years from the date of first purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.

This manual is also suitable for:

Bge2436neBge18peBge2436pe

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