This manual covers basic set-up configurations, as well as content management, scheduling, and workflow features, typical use cases, and some popular options such as Traffic & Billing system integration. HyperCaster settings can be managed through a user- friendly browser interface, which is illustrated throughout the manual.
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Safety Requirements The following safety instructions apply to TelVue’s server products. 1. Read and follow all warning notices and instructions marked on the product or included in this manual. Opening or removing covers and/or components may expose you to dangerous high voltage points or other risks.
Port Forwarding • If your HyperCaster will only be available on your Local-Area Network (LAN), then no ports need to be opened on your hardware firewall (router). If your HyperCaster will be accessible from outside your firewall, then certain ports will need to opened on your router. Exactly how to do that is different for every router and is beyond the scope of this document, but looking up “Port Forwarding”...
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Consider locking down remote access to service ports to known IP addresses. For example, if you would like to access your HyperCaster from home and your flat in Paris, you could limit remote access via your router firewall to IP sources coming only from those two locations.
6. If this HyperCaster is connected to a switch, edit the switch configuration. You can name the devices on the input and output ports. 7. If your HyperCaster is connected to an encoder or stream source, edit the feed setup. 8. If your HyperCaster is connected to a remote server, edit the remote server configuration The HyperCaster is now connected to your broadcast network and ready to receive content.
Connect™ account. With ® TelVue Connect you can upload content to your Media Library by dragging and dropping the video files over any Internet connection, and then distribute these videos to your HyperCaster channels with a single click. If you do not have a TelVue Connect™...
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The HyperCaster supports a folder (directory) structure with sub-folders for content management and playout. The HyperCaster is configured with a primary media folder labeled vol1 (for Volume 1). If your HyperCaster has been configured for multiple volumes, it might have vol2, vol3, etc. Many servers have a shortcut to vol1 called upload, so \nnn.nnn.nnn.nnnupload will take you to...
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Your server must be on a network in order to use Samba. You should already have mapped a Samba network drive on a PC or Mac on the same network as your HyperCaster. 1. Open a window on the PC or Mac and browse to the folder with the content you want to transfer to your server.
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1. Open an Internet Explorer window and type ftp://nnn.nnn.nnn.nnn in the address window, where nnn.nnn.nnn.nnn is the IP address of your TelVue HyperCaster. 2. In the upper right of the window, click on Page, then choose Open FTP Site in Windows Explorer.
The Transmux feature also makes it possible to import a DVD. Drag the VIDEO_TS content directly from the DVD into the DVD Import hot folder in vol1. On import, the HyperCaster will re-multiplex supported MPEG-2 Program and MP4 files on import to Transport Stream.
You can see the progress of the transmux operation in the Tasks tab. The Dashboard The Dashboard shows what is happening on the HyperCaster, including what is currently playing. It provides information about the HyperCaster’s status, file system, channel, and feed and switch status.
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Field Descriptions – Switch Section Switch information is displayed only in systems configured with the TelVue video switch control module. A switch connected to a TelVue server controls the path of data from a feed, through the server, to an output.
User Manual / v5.0 / October 2014 Content Management The Content page shows available content and manages content on the HyperCaster. Use this page to see what content is currently available, to search for specific content, to import new content files, to create continuity playlists of JPG and video files, to create placeholders for content you don’t have yet,...
Search feature and filter for recently added content. Previews Preview video content directly in the HyperCaster UI. You can launch the preview player from any thumbnail for content that has a preview, whether in the Content tab, the Content page itself, or the Calendar Programming View. If a preview exists, the thumbnail will show a Play icon in the upper left corner.
It is important to note that when you archive content from the HyperCaster, its preview file remains in the broadcast server (if it already existed). This means you can still preview a video, even after it has been archived.
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Play Now – to begin playing the file immediately, select a channel from the drop-down list • and click on Play Now. If nothing is playing on the HyperCaster, this is one way to play a file immediately. To play this content on another channel on your system, choose it from the drop-down list.
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Description – (optional) Enter a detailed description of the content as well as any keywords • to be used to search for this content. Categories – Select one or more categories used on your HyperCaster, such as PSA (public • service announcements).
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Offset – Duration or Start Trim – End Trim Depending on the schedule settings you chose in Config à Schedule Configuration your TelVue server uses either Offset and Duration or Start Trim and End Trim to determine where file playout should start and stop and how long the playout should be.
Storage Location – Search any online or near-line archive that is • integrated with your HyperCaster. Category – Select one of the categories used on your HyperCaster, • such as PSA (public service announcements). Program – Enter the exact program title. If you are not certain of the •...
To return to the Content page, click the Content tab or on Content at the top of the page. Archiving The HyperCaster can be integrated with your own near-line NAS or SAN storage array. This feature makes it easy to expand storage capacity by connecting to an existing or outside archive server. Once...
Offline. Archived content can still be seen and scheduled – like any other video on the HyperCaster. It can also be previewed if a preview was created while a local copy still existed. When Offline content is scheduled, the HyperCaster will automatically retrieve the content from Archive.
• Record If your HyperCaster includes the IP Capture feature, the Record page allows you to capture files to your media library or for future playout. It also shows you the real-time status of the active capture. This page essentially acts like a simple VCR control for the capture feature.
• Queued at – the date and time the HyperCaster scheduled the background task. • Started at – the date and time the HyperCaster began the task. Most tasks are begun almost • immediately. Completed at – the date and time the HyperCaster finished the background task. Most tasks •...
User Manual / v5.0 / October 2014 Programming Functions: Add Switch Event If this HyperCaster has been configured to control a video switch, you can schedule switch events. You might schedule a switch event to broadcast from a live feed or to play a bulletin board.
(Note: this feature was introduced in HyperCaster v4.3) Programming Functions: Import and Export events The HyperCaster can import event lists exported from other programs including other traffic and scheduling systems such as Protrack and Facil for batch scheduling. Event list files are typically in CSV or XML format.
2. Use the check boxes to select the events you want to export. 3. Select an export format from the drop-down list. Possible export formats include: Native – TelVue’s format that covers all event types on single-channel and multi-channel •...
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User Manual / v5.0 / October 2014 Note: The configuration options will vary, depending on your system and your level of permissions. For instance, users of a HyperCaster-SDI will see a ProVue configuration box. Administrators will see more options than users.
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(including most .mov formats) video, and transmux those to the MPEG-2 Transport Stream format required to play out on the HyperCaster. To enable the Transmux feature, check the box “Transmux to Transport Stream”. Re-multiplex supported MPEG-2 Program (with MPEG-2 video codec) and MP4/MOV/AVI (with H.264/AVC video codec) files on import to Transport Stream.
TV channel, but can be used to display other forms of information as well. To manage graphics, go to the “Overlays” section under the Config tab of the HyperCaster interface. “Tickers”: Creating a Text Crawl Click on the “Tickers”...
“Snipes” are automated on-screen messages that are most commonly used to promote upcoming programs on a TV channel, but can be used to display other forms of information as well. The HyperCaster/ProVue combination supports the creation of “Snipe Overlays” through the graphics option that also includes on-screen “bugs” and “tickers”.
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Starting with HyperCaster v. 4.2, you can choose a default resolution tab by going to Config–> Overlays –> Config, and then choosing your preferred resolution. This feature is particularly useful for stations that are not using multicast.
An Admin can also access and use the Emergency Console via the Config tab under Overlays –> Emergency Console. *Note: This feature is only available in HyperCaster/ProVue configurations with the Graphic Overlay add-on feature. ProVue Integration HyperCaster 4.0 and above allows internal or external integration with the...
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The interruption could be as brief as a few seconds but could take several hours if the system performs a filesystem check upon startup. For assistance or if you often need to reboot or restart your server, contact TelVue Support. Shutdown To shut down the server without restarting it, click Shutdown.
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Set the time zone and select at least one NTP time server source so your HyperCaster can maintain accurate time sync. The HyperCaster must be able to send and receive traffic on UDP Port 123 on your network for NTP support. To set the time zone or time servers, click on “Time” in the Server Management section.
To use SNMP to monitor the HyperCaster’s System Health, set the SNMP Community String as desired. You can download the TelVue MIBs from the Download link to import into your SNMP client or NMS system. The HyperCaster supports reporting uptime, network interface statistics, and System Health criteria via SNMP.
The switch configuration option is available only in systems with a video switch. Switch configuration requires admin-level privileges. Contact TelVue Technical Support to see which switch models are supported. Configure Switch Ports To configure switch input and output ports, click on the switch ports option in the Switch Configuration section.
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To return to the Config page without making any changes, click the Cancel button. Change Switch Configuration The switch configuration option lets you control whether the HyperCaster will acknowledge or ignore a manual switch (a switch using the buttons on the switch faceplate). To change the switch configuration click on the configuration option.
Version and Configuration Version and Configuration is available to users and admins. It allows you to see what software and tool versions your server is running, provides a tool to install TelVue upgrade packages, and lets you see log files.
2. On the other server’s Config page in the Feed Setup section, select capture configuration. Set the Program Feed Server Host to the name or IP address of the TelVue server where the metadata was entered for the placeholder in Step 1.
User Manual / v5.0 / October 2014 Live Streams The HyperCaster is capable of rebroadcasting incoming streaming video. You can configure live stream sources in the config tab. Note: Pro and HD models that play 1920x1080i HD content do not support this feature.
User Manual / v5.0 / October 2014 Making the Program Guide Available on your Website 1. Open the HyperCaster Web Application port (typically port 80) on your router or firewall. Consult your IT department for how to do this properly at your installation.
Refer to the Preparing Content Section of the TelVue website (www.telvue.com/content) for guidelines on using several of the popular video editing software packages with your TelVue server. The USB key that came with your server has an addendum to this manual with guidelines for: Trimming DVD-compliant, MPEG-2 files.
Windows, Mac and Linux. The HyperCaster is typically configured with two NIC ports, one for streams in and out, and the other on a management network where the HyperCaster can receive schedules and content, and transmit verification reports.
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3. Warm Spare Designation Any HyperCaster that is using CCMS Plus can be designated as a “warm spare” in the “Server” section of the config tab. Warm spare servers are meant to serve as a backup to a primary server, and should be configured with the same Network and Headend ID’s.
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User Manual / v5.0 / October 2014 Any stream or feed configured on a HyperCaster can have a “Spot ID” specified. During import of an SCH file, if any row contains a spot ID that matches an available feed’s spot ID, a stream event will be created instead of a regular playout event.
User Manual / v5.0 / October 2014 These are not the “primary” verification files meant for final processing, but are meant to serve as an additional copy of what each individual HyperCaster did in case any data is ever lost or needs to be double checked.
For each content file import, there will be two corresponding tasks. A “Content File Transfer” task which transfers the physical media to the HyperCaster, followed by a “Replacement File Task” which imports the content file to the system, and attaches it to its corresponding TBD if needed.
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