Telvue HyperCaster User Manual

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Summary of Contents for Telvue HyperCaster

  • Page 1 HyperCaster® User Manual...
  • Page 2: Table Of Contents

    This manual covers basic set-up configurations, as well as content management, scheduling, and workflow features, typical use cases, and some popular options such as Traffic & Billing system integration. HyperCaster settings can be managed through a user- friendly browser interface, which is illustrated throughout the manual.
  • Page 3 User   M anagement   .............................   9 4   Version   a nd   C onfiguration   .........................   9 5 © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 4: Safety Requirements

    104   Safety Requirements The following safety instructions apply to TelVue’s server products. 1. Read and follow all warning notices and instructions marked on the product or included in this manual. Opening or removing covers and/or components may expose you to dangerous high voltage points or other risks.
  • Page 5: Network And Security

    Port Forwarding • If your HyperCaster will only be available on your Local-Area Network (LAN), then no ports need to be opened on your hardware firewall (router). If your HyperCaster will be accessible from outside your firewall, then certain ports will need to opened on your router. Exactly how to do that is different for every router and is beyond the scope of this document, but looking up “Port Forwarding”...
  • Page 6 Consider locking down remote access to service ports to known IP addresses. For example, if you would like to access your HyperCaster from home and your flat in Paris, you could limit remote access via your router firewall to IP sources coming only from those two locations.
  • Page 7: Preparing Content For The Hypercaster

    6. If this HyperCaster is connected to a switch, edit the switch configuration. You can name the devices on the input and output ports. 7. If your HyperCaster is connected to an encoder or stream source, edit the feed setup. 8. If your HyperCaster is connected to a remote server, edit the remote server configuration The HyperCaster is now connected to your broadcast network and ready to receive content.
  • Page 8: Organize And Add Content

    Connect™ account. With ® TelVue Connect you can upload content to your Media Library by dragging and dropping the video files over any Internet connection, and then distribute these videos to your HyperCaster channels with a single click. If you do not have a TelVue Connect™...
  • Page 9 The HyperCaster supports a folder (directory) structure with sub-folders for content management and playout. The HyperCaster is configured with a primary media folder labeled vol1 (for Volume 1). If your HyperCaster has been configured for multiple volumes, it might have vol2, vol3, etc. Many servers have a shortcut to vol1 called upload, so \nnn.nnn.nnn.nnnupload will take you to...
  • Page 10 Your server must be on a network in order to use Samba. You should already have mapped a Samba network drive on a PC or Mac on the same network as your HyperCaster. 1. Open a window on the PC or Mac and browse to the folder with the content you want to transfer to your server.
  • Page 11 2. In the Host box, enter the IP address of your server. 3. Enter the username and password. (The defaults are both psguser.) © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 12 1. Open an Internet Explorer window and type ftp://nnn.nnn.nnn.nnn in the address window, where nnn.nnn.nnn.nnn is the IP address of your TelVue HyperCaster. 2. In the upper right of the window, click on Page, then choose Open FTP Site in Windows Explorer.
  • Page 13: Transmux   T O   T S   A Nd   I Mport   D

    The Transmux feature also makes it possible to import a DVD. Drag the VIDEO_TS content directly from the DVD into the DVD Import hot folder in vol1. On import, the HyperCaster will re-multiplex supported MPEG-2 Program and MP4 files on import to Transport Stream.
  • Page 14: The Dashboard

    You can see the progress of the transmux operation in the Tasks tab. The Dashboard The Dashboard shows what is happening on the HyperCaster, including what is currently playing. It provides information about the HyperCaster’s status, file system, channel, and feed and switch status.
  • Page 15: Server Health

    More Information – link to the Config section where Admin-level users can view details and • sometimes change settings for this component, if applicable. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 16: Field Descriptions

    A brief description of the content, if one is available in the content metadata. • © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 17 Stop – to stop the current capture immediately, click the Stop button. A confirmation dialog • will pop up. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 18 Field Descriptions – Switch Section Switch information is displayed only in systems configured with the TelVue video switch control module. A switch connected to a TelVue server controls the path of data from a feed, through the server, to an output.
  • Page 19: Content Management

    User Manual / v5.0 / October 2014 Content Management The Content page shows available content and manages content on the HyperCaster. Use this page to see what content is currently available, to search for specific content, to import new content files, to create continuity playlists of JPG and video files, to create placeholders for content you don’t have yet,...
  • Page 20 © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 21: Previews

    Search feature and filter for recently added content. Previews Preview video content directly in the HyperCaster UI. You can launch the preview player from any thumbnail for content that has a preview, whether in the Content tab, the Content page itself, or the Calendar Programming View. If a preview exists, the thumbnail will show a Play icon in the upper left corner.
  • Page 22: Show Content Page

    It is important to note that when you archive content from the HyperCaster, its preview file remains in the broadcast server (if it already existed). This means you can still preview a video, even after it has been archived.
  • Page 23 Play Now – to begin playing the file immediately, select a channel from the drop-down list • and click on Play Now. If nothing is playing on the HyperCaster, this is one way to play a file immediately. To play this content on another channel on your system, choose it from the drop-down list.
  • Page 24 To change the configuration, go to the Configuration →Schedule Configuration section of this manual. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 25: Content File Actions

    Episode – If this installation does not use episode codes, enter the name of the episode as it • should appear in the Program Guide, if applicable. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 26 Description – (optional) Enter a detailed description of the content as well as any keywords • to be used to search for this content. Categories – Select one or more categories used on your HyperCaster, such as PSA (public • service announcements).
  • Page 27 1. To schedule a playout for a content file, click on that file’s Play action. The Schedule Playout page is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 28 Offset – Duration or Start Trim – End Trim Depending on the schedule settings you chose in Config à Schedule Configuration your TelVue server uses either Offset and Duration or Start Trim and End Trim to determine where file playout should start and stop and how long the playout should be.
  • Page 29: Searching And Browsing

    Storage Location – Search any online or near-line archive that is • integrated with your HyperCaster. Category – Select one of the categories used on your HyperCaster, • such as PSA (public service announcements). Program – Enter the exact program title. If you are not certain of the •...
  • Page 30: Thumbnails And Table Views

    Play – Link to the Schedule Playout page so you can schedule a playout date and time for this • content. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 31: Bulk Actions

    – and click on the Bulk Actions tab on the left side bar of the © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 32: Add   P Rogram   -   U Sing   T

    TBD. To make this placeholder for unattached content, click on Add Program on the left side of the Content page. The Add Program screen is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 33 Duration – Required. Enter the expected duration of the content in HH:MM:SS format. • © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 34 Content page, click the Content tab. A thumbnail for each placeholder is displayed with the others. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 35: Playlists

    However, users with Admin privileges can see all private playlists, even those they do not own. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 36: Playlist Actions

    The list of items in the playlist is displayed. The top of the table shows how many items are in the playlist and the duration of the entire playlist. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 37 View Items button. The list of items in the playlist is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 38: Archiving

    To return to the Content page, click the Content tab or on Content at the top of the page. Archiving The HyperCaster can be integrated with your own near-line NAS or SAN storage array. This feature makes it easy to expand storage capacity by connecting to an existing or outside archive server. Once...
  • Page 39: Export

    Offline. Archived content can still be seen and scheduled – like any other video on the HyperCaster. It can also be previewed if a preview was created while a local copy still existed. When Offline content is scheduled, the HyperCaster will automatically retrieve the content from Archive.
  • Page 40: Record

    • Record If your HyperCaster includes the IP Capture feature, the Record page allows you to capture files to your media library or for future playout. It also shows you the real-time status of the active capture. This page essentially acts like a simple VCR control for the capture feature.
  • Page 41: Programming

    • Queued at – the date and time the HyperCaster scheduled the background task. • Started at – the date and time the HyperCaster began the task. Most tasks are begun almost • immediately. Completed at – the date and time the HyperCaster finished the background task. Most tasks •...
  • Page 42: Field Descriptions And Display Options

    (“Cross”) – allows you to add another type of event immediately after this one by crossing • from playout to switch, or switch to playout. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 43: Search Filters And Event Functions

    Below the Search Filters is a row of buttons that let you add events. You can add switch, stream, or device events, playouts, overlays, or captures, depending on your server model. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 44: Programming Functions: Add Switch Event

    User Manual / v5.0 / October 2014 Programming Functions: Add Switch Event If this HyperCaster has been configured to control a video switch, you can schedule switch events. You might schedule a switch event to broadcast from a live feed or to play a bulletin board.
  • Page 45: Programming Functions: Add Playout Event

    1. On the Programming page, click the Add Playout Event button. The Schedule Playout page is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 46 Cancel Conflicting Events – Check this box if you want the current event to take precedence • over any previously-scheduled events. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 47: Programming Functions: Add Overlay

    To schedule a single or recurring Graphic Overlay (either Bug, Ticker or Snipe) from the Programming page, click the Add Overlay Event button and enter the Overlay’s scheduling information. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 48: Programming Functions: Add Capture Event

    1. On the Programming page, click the Add Capture Event button. The Schedule Capture page is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 49 Program – If this installation does not use program codes, enter the name of the program. • Episode – Enter the name of the episode, if applicable. • © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 50: Programming Functions: Add Stream Event

    Cancel Conflicting Events – Check this box if you want the current stream to take • precedence over any previously-scheduled events. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 51: Scheduling Conflicts And Ripple

    5 seconds late until midnight or until the web application finds a gap of 5 or more seconds, whichever comes first. Ripple pushes playout events forward, but not overlay events. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 52: Programming Functions: Unschedule An Event

    Click on the “Block Copy” • button to open this pop-up window: © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 53: Programming Functions: Import And Export Events

    (Note: this feature was introduced in HyperCaster v4.3) Programming Functions: Import and Export events The HyperCaster can import event lists exported from other programs including other traffic and scheduling systems such as Protrack and Facil for batch scheduling. Event list files are typically in CSV or XML format.
  • Page 54: Native Csv Formatting

    2. Use the check boxes to select the events you want to export. 3. Select an export format from the drop-down list. Possible export formats include: Native – TelVue’s format that covers all event types on single-channel and multi-channel •...
  • Page 55: Event Actions

    Web Application opens the appropriate screen and automatically fills in the available data, reducing typing and errors. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 56 Update all recurrences in this series? box. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 57: Calendar View

    To switch to Calendar View from Classic View, click on Calendar View in the upper-left section of the page. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 58: Scheduling

    Switch Outputs – to see programming that is playing through a particular switch, select that • switch output from the drop-down list. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 59 For example, suppose you have a schedule with a 15-minute gap to fill. Click Edit Advanced Search to see the selection criteria. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 60: Reports Tab

    The default view is the As Run Report, which shows all events that have run on the application, beginning with the oldest. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 61 When you have finished selecting report criteria, click the Search button. The report with the selected criteria is displayed. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 62 The Program Guide page allows you to create a program guide for an output channel. You can view it in the browser and export it to your website or a program guide service in a number of formats. (In HyperCaster v5.0, the Program Guide Page moved to the “Reports” tab across the top horizontal menu.) ©...
  • Page 63 When you have finished specifying how you want your program guide to look, click the Display button to see it. To download the guide in HTML format, click the Download button. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 64: Config Tab

    Config page from any of the screens, click on the Config tab. Users with User-level privileges are limited to some User Management functions and viewing the UI version information. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 65 User Manual / v5.0 / October 2014 Note: The configuration options will vary, depending on your system and your level of permissions. For instance, users of a HyperCaster-SDI will see a ProVue configuration box. Administrators will see more options than users.
  • Page 66: Channel Setup

    • switch) Select a switch input for this channel from the drop-down list, if applicable. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 67: Continuity

    © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 68: Content Management

    Include in Program Guide option. For example, suppose you put a © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 69 Description – Enter a longer description about the category that will distinguish it from any • others on the database. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 70 (including most .mov formats) video, and transmux those to the MPEG-2 Transport Stream format required to play out on the HyperCaster. To enable the Transmux feature, check the box “Transmux to Transport Stream”. Re-multiplex supported MPEG-2 Program (with MPEG-2 video codec) and MP4/MOV/AVI (with H.264/AVC video codec) files on import to Transport Stream.
  • Page 71 To change the settings for imported content, click on the import option. The application displays the Import Settings screen. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 72: External Devices

    QAM modulator that is on the same network as your IPTV server. To edit, click new external device on the config tab. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 73: Feed Setup

    To set the default configuration for captures, click on the capture configuration option. The application displays the Capture Configuration screen. To set defaults for captures, fill in the fields. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 74 The application displays the Stream Source Setup screen. If there are no stream sources, the box will be empty. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 75: Graphic Overlays

    TV channel, but can be used to display other forms of information as well. To manage graphics, go to the “Overlays” section under the Config tab of the HyperCaster interface. “Tickers”: Creating a Text Crawl Click on the “Tickers”...
  • Page 76 © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 77: Bugs":   I Nserting   A   L Ogo   O R   S Tation   I

    4. Turn the bug for the desired channel “On”, and your bug will be live. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 78: Snipes

    “Snipes” are automated on-screen messages that are most commonly used to promote upcoming programs on a TV channel, but can be used to display other forms of information as well. The HyperCaster/ProVue combination supports the creation of “Snipe Overlays” through the graphics option that also includes on-screen “bugs” and “tickers”.
  • Page 79: Telvue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, Nj

    Simulcast channels. Otherwise you can just edit the single resolution you are broadcasting and not worry about the others. The default settings in the HyperCaster are currently set to display “You’re Watching (current show, current episode)”. In the HyperCaster interface, this looks like this: ©...
  • Page 80 Starting with HyperCaster v. 4.2, you can choose a default resolution tab by going to Config–> Overlays –> Config, and then choosing your preferred resolution. This feature is particularly useful for stations that are not using multicast.
  • Page 81: Emergency Notification Console

    To stop an Emergency Ticker manually, simply return to the Emergency Console and click the Stop Emergency Ticker button. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 82: Provue Integration

    An Admin can also access and use the Emergency Console via the Config tab under Overlays –> Emergency Console. *Note: This feature is only available in HyperCaster/ProVue configurations with the Graphic Overlay add-on feature. ProVue Integration HyperCaster 4.0 and above allows internal or external integration with the...
  • Page 83: Remote Server Configuration

    Do not fetch content past – enter the number of days beyond which you do not require the • server to import content. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 84: Schedule Configuration

    Change the defaults by editing one or more of the following fields. To return to the Configpage without making any changes, click the Cancel button. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 85: Security Configuration

    Block radio button. To allow this machine or range to access your server, click Allow. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 86: Server Management

    4 hours that has no media uploaded. The missing files alert window is configurable in the config -> schedule window. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 87 Using DHCP – if it is a DHCP or static IP Address. • Netmask– The Netmask value of the network. The default value is 255.255.255.0. • © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 88 Network Configuration Management screen. The results of the status check will be displayed on the UI screen. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 89 The interruption could be as brief as a few seconds but could take several hours if the system performs a filesystem check upon startup. For assistance or if you often need to reboot or restart your server, contact TelVue Support. Shutdown To shut down the server without restarting it, click Shutdown.
  • Page 90 Set the time zone and select at least one NTP time server source so your HyperCaster can maintain accurate time sync. The HyperCaster must be able to send and receive traffic on UDP Port 123 on your network for NTP support. To set the time zone or time servers, click on “Time” in the Server Management section.
  • Page 91: Snmp Support

    To use SNMP to monitor the HyperCaster’s System Health, set the SNMP Community String as desired. You can download the TelVue MIBs from the Download link to import into your SNMP client or NMS system. The HyperCaster supports reporting uptime, network interface statistics, and System Health criteria via SNMP.
  • Page 92: Switch Configuration

    The switch configuration option is available only in systems with a video switch. Switch configuration requires admin-level privileges. Contact TelVue Technical Support to see which switch models are supported. Configure Switch Ports To configure switch input and output ports, click on the switch ports option in the Switch Configuration section.
  • Page 93 To return to the Config page without making any changes, click the Cancel button. Change Switch Configuration The switch configuration option lets you control whether the HyperCaster will acknowledge or ignore a manual switch (a switch using the buttons on the switch faceplate). To change the switch configuration click on the configuration option.
  • Page 94 This table illustrates how the switch behaves, depending on whether it is locked into a path or unlocked. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 95: User Management

    Code, Email, Phone – Enter this optional contact information for the user if you wish. © 2014 TelVue Corporation 16000 Horizon Way, Suite 500, Mt. Laurel, NJ 08054 ® HyperCaster is a registered trademark of TelVue Corporation 800-885-8886 / www.telvue.com...
  • Page 96: Version And Configuration

    Version and Configuration Version and Configuration is available to users and admins. It allows you to see what software and tool versions your server is running, provides a tool to install TelVue upgrade packages, and lets you see log files.
  • Page 97: Backups

    2. On the other server’s Config page in the Feed Setup section, select capture configuration. Set the Program Feed Server Host to the name or IP address of the TelVue server where the metadata was entered for the placeholder in Step 1.
  • Page 98: Live Streams

    User Manual / v5.0 / October 2014 Live Streams The HyperCaster is capable of rebroadcasting incoming streaming video. You can configure live stream sources in the config tab. Note: Pro and HD models that play 1920x1080i HD content do not support this feature.
  • Page 99: Scheduling A Live Switch Event Whose Actual Duration Varies

    User Manual / v5.0 / October 2014 Making the Program Guide Available on your Website 1. Open the HyperCaster Web Application port (typically port 80) on your router or firewall. Consult your IT department for how to do this properly at your installation.
  • Page 100: Using Third-Party Editing Software

    Refer to the Preparing Content Section of the TelVue website (www.telvue.com/content) for guidelines on using several of the popular video editing software packages with your TelVue server. The USB key that came with your server has an addendum to this manual with guidelines for: Trimming DVD-compliant, MPEG-2 files.
  • Page 101: Appendix: Guide To Ccms Plus

    Windows, Mac and Linux. The HyperCaster is typically configured with two NIC ports, one for streams in and out, and the other on a management network where the HyperCaster can receive schedules and content, and transmit verification reports.
  • Page 102 3. Warm Spare Designation Any HyperCaster that is using CCMS Plus can be designated as a “warm spare” in the “Server” section of the config tab. Warm spare servers are meant to serve as a backup to a primary server, and should be configured with the same Network and Headend ID’s.
  • Page 103 User Manual / v5.0 / October 2014 Any stream or feed configured on a HyperCaster can have a “Spot ID” specified. During import of an SCH file, if any row contains a spot ID that matches an available feed’s spot ID, a stream event will be created instead of a regular playout event.
  • Page 104: Tasks Tab

    User Manual / v5.0 / October 2014 These are not the “primary” verification files meant for final processing, but are meant to serve as an additional copy of what each individual HyperCaster did in case any data is ever lost or needs to be double checked.
  • Page 105: Technical Support

    For each content file import, there will be two corresponding tasks. A “Content File Transfer” task which transfers the physical media to the HyperCaster, followed by a “Replacement File Task” which imports the content file to the system, and attaches it to its corresponding TBD if needed.

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