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Epygi QUADRO CS Administrator's Manual

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QuadroCS Manual II: Administrator's Guide
Edition 1, SW Release 3.0.9 and higher, August 2005
QuadroCS (SW Version 3.0.x)

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Summary of Contents for Epygi QUADRO CS

  • Page 1 QuadroCS Manual II: Administrator's Guide Edition 1, SW Release 3.0.9 and higher, August 2005 QuadroCS (SW Version 3.0.x)

  • Page 2: Table Of Contents

    QuadroCS Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Offers a Step-by-step guide to install and configure Quadro Conference Server basically. Manual II: Administrator's Guide About this Administrator's Guide .................... 3 QuadroCS's Graphical Interface ....................4 Administrator’s Main Page ........................

  • Page 3: Manual Ii: Administrator's Guide

    Manual I: Installation Guide gives step-by-step instructions to provision the Quadro Conference Server and configure the conferences with the Epygi SIP Server. After successfully configuring the Quadro, users will be able to automatically or manually initiate the call conferences between several IP peers, deal with the active conferences and record them if needed.

  • Page 4: Quadrocs's Graphical Interface

    QuadroCS Manual II: Administrator's Guide QuadroCS's Graphical Interface QuadroCS's Graphical Interface Administrator’s Main Page After logging in as an administrator, the QuadroCS Management page is displayed. Here the administrator may access the following settings and perform the following actions: 1. System Menu 3.

  • Page 5: Recurrent Buttons

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Recurrent Buttons Button Description Button Description This button leads back to the previous page of This button leads back to the page you have been on a fixed sequence of pages (used mainly in before.

  • Page 6: Administrator's Menus

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Administrator’s Menus System Menu Fig. II-2: QuadroCS Management page Fig. II-3: QuadroCS Management tree System Configuration Wizard The System Configuration Wizard is a helpful tool for the administrator to define the Quadro Conference Server’s LAN and WAN settings, to specify regional configuration settings and to make the Quadro operational in the global network.
  • Page 7 QuadroCS Manual II: Administrator's Guide Administrator's Menus The LAN Settings page contains information about the Quadro host name, its IP address and the subnet mask on the LAN side. These settings make the Quadro available to the internal network. The System Configuration page contains of the following components: Host Name requires a host name for the Quadro device.

  • Page 8: Status

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The WAN Settings page contains of the following components: The Assign automatically via DHCP radio button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink. Please Note: DHCP referred to here is the one running on the provider’s side and not the QuadroCS’s personal DHCP...

  • Page 9: Network Status

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Network Status The Network Status table includes the following information about Interfaces: The Interface Name of the LAN and WAN interfaces available on the QuadroCS The IP Address corresponding to each network interface. The Subnet Mask corresponding to each network interface.
  • Page 10 QuadroCS Manual II: Administrator's Guide Administrator's Menus The area Receive Values displays the number of the following values: Received Bytes Received Ethernet Packets Received packets containing Errors Received Drop Errors (packets that have been discarded) Received Overrun Errors that occur when the receive buffer is not large enough to hold all incoming packets.

  • Page 11: Memory Status

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Memory Status The Memory Status page includes a table with the available User Space information shown separately for each conference. The table displays the space occupied by the recording referring to the conferences and the free and total recording spaces (counted in minutes/seconds) for every conference.

  • Page 12: Configuration Management

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Configuration Management The Configuration Management allows the administrator to manage the system configuration settings, i.e., to backup and download them to a PC and then to upload and restore back to the QuadroCS. Additionally this page gives a possibility to restore the factory default configuration settings. The Backup &...

  • Page 13: Events

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Events The Events page consists of two tables and displays all system events that have occurred in one table and event settings in the other. The System Events page may be accessed with Events link from the main menu.
  • Page 14 QuadroCS Manual II: Administrator's Guide Administrator's Menus Numerous circumstances may cause a certain application on QuadroCS to flag an event. The page Event Settings lists all possible applications that cause QuadroCS to raise events and allows configuration of notification (action), should one of these events take place. Each entry in the events table has its checkbox assigned to the row.

  • Page 15: Time/Date Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The page Edit Event Settings offers the following input options: Application displays the application the event refers to. Multiple is shown here, if more than one event has been selected for the action assignment. Name displays the name of the event.

  • Page 16: Mail Settings

    Firmware Update This window allows the software of QuadroCS to be updated by installing new firmware. Customers registered at Epygi will get notification of new firmware and will be able to download it from the Epygi Technical Support WEB page.
  • Page 17 QuadroCS Manual II: Administrator's Guide Administrator's Menus The second page of Firmware update consists of the Browse button used to browse the image file, and the Specify Image text field that will display the selected image filename. Pressing Save will start uploading the image file to the board. The next page will be displayed, showing the result of a verification of the image being burned.

  • Page 18: Networking Tools

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Networking Tools The Networking Tools provide the capability to check the Internet connection. Ping sends four ICMP (Internet Control Message Protocol) requests with a default size of 64 bytes to the destination (IP address or host name) specified in the text field Ping Target.

  • Page 19: Diagnostics

    The Download system logs button is used to download all logs to the local PC as a *.tar archive file. These logs can then be used by the Epygi Technical Support Office to determine the problem that Fig. II-27: System Diagnostic page had occurred on your QuadroCS.

  • Page 20: Conference Management Menu

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Conference Management Menu Fig. II-29: Conference Management Graphical Menu Fig. II-30: Conference Management Tree Menu Conferences The Conference Management page is divided into two pages: All Conferences page where new conferences can be arranged and the Active Conferences page to preview or to terminate the active conferences.
  • Page 21 Edit Entry page for the Auto Attendant page will be displayed. The page with the Auto Attendant settings requires the information necessary to configure the Quadro CS Auto Attendant: Attendant Settings This group consists of the Attendant ID text field indicates a read only information about the Conference Server’s Auto Attendant...
  • Page 22 SIP server. The field is not limited regarding symbol usage and length. It can be either an IP address (ex: 192.168.0.26) or a host address (ex: sip.epygi.com). Registration SIP Port indicates the host port number to connect to the SIP server. The SIP server port may only contain digit values.
  • Page 23 QuadroCS Manual II: Administrator's Guide Administrator's Menus Duplicate is used to generate a new conference with the settings of an exiting one. To use the Duplicate button only one record may be selected. The Duplicate button opens the Conference Wizard where some of the basic settings of the selected conference are already filled in. Basic settings for the new conference (like password or username) will still be required.

  • Page 24: Conference Codecs

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Conference Codecs To establish IP voice communication, both parties have to use the same codec. During setup of the communication line, the codec is negotiated. If the caller does not find a matching codec, the communication won’t start. If you want to be reachable by all IP callers, it is helpful to support as many codecs as possible.

  • Page 25: Sip Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus SIP Settings The SIP Settings provide information on the SIP receive UDP and TCP ports and allows to select DNS server configuration for SIP and SIP timers scheme. UDP Port indicates the SIP UDP (User Datagram Protocol) receive port number.

  • Page 26: Rtp Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus RTP Settings The RTP Settings page allows the administrator to configure the codec’s packet size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port range and to enable the RTCP support. All parameters listed on this page may be modified and submitted.
  • Page 27 QuadroCS Manual II: Administrator's Guide Administrator's Menus The RTP Settings – Edit Entry page contains two drop down lists and a checkbox: Packetization Interval contains possible values milliseconds) to be configured for the selected codec. The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec.

  • Page 28: Nat Traversal Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus NAT Traversal Settings NAT Traversal Settings page consists of five separate pages to configure SIP NAT parameters, RTP and STUN parameters for NAT and a page where the NAT Exclusion table may be filled. The SIP Parameters page is used to configure NAT specific settings for SIP.
  • Page 29 QuadroCS Manual II: Administrator's Guide Administrator's Menus STUN Parameters page enables automatic configuration through the STUN server and is used to configure the STUN (Simple Traversal of UDP over NAT) client on the Quadro. The page requires following data to be inserted: The STUN Server text field requires the STUN server’s hostname or IP address.
  • Page 30 QuadroCS Manual II: Administrator's Guide Administrator's Menus To Delete an IP Range from the NAT Exclusion Table Select the checkboxes of the corresponding IP range(s) that ought to be deleted from the NAT Exclusion Table. Press Select all if all IP ranges ought to be deleted.

  • Page 31: Statistics

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Statistics The Statistics page consists of three pages with conference statistics on the first page, successful call statistics on the second page and the statistics settings on the third page. Statistics allows collecting conference call events on the QuadroCS with their parameters and to search them by various criteria.
  • Page 32 QuadroCS Manual II: Administrator's Guide Administrator's Menus Conferences can be searched by their activation details by using the Activation Details text field. The following options are available: For Manual, the Admin or Moderator; for Trigger, the callers' address; and for Schedule, date and time. Call participants can be searched by their SIP addresses (see chapter Entering a SIP Addresses correctly) by using the Participant text field located...

  • Page 33: Call Routing Table

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Call Routing Table The Call Routing service simplifies the calling procedure for Quadro users, i.e., SIP or IP-PSTN can be accomplished in the same way. With Local Routing, each Quadro uses its routing resources set by the Quadro administrator in the Local Routing Table. No SIP registration is needed to make routing calls.
  • Page 34 QuadroCS Manual II: Administrator's Guide Administrator's Menus Number of Discarded Symbols (NDS) requires the number of symbols that should be discarded from the beginning of the routing pattern. The field should be empty if no digits need to be discarded. Only numeric values are allowed for this field, otherwise an error message occurs: “Error: Number of Discarded Symbols is incorrect - digits allowed only”.
  • Page 35 QuadroCS Manual II: Administrator's Guide Administrator's Menus Specify the Destination IP Address, the Port Number, the Username, the Password and the Call End Point if required. For IP-PSTN calls enable Multiple Logons if necessary. Choose a Fail Reason from the corresponding drop down list. Press Next.

  • Page 36: Recording Common Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Recording Common Settings The Recording Common Settings page is used to configure the memory allocations for recorded conferences. QuadroCS allows USB Flash Memory for conference voice data file storage. USB Flash Memory is basically a portable hard drive. Using flash memory, the USB Flash Disk is compact, lightweight, durable and easy to use.

  • Page 37: Mail Default Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Mail Default Settings Mail Default Settings page is used to define the email templates used in the automatically generated emails from the Quadro Conference Server to the conference participants. Two email templates can be defined on this page: for the conference invitation email and for the conference activation email.

  • Page 38: Network Menu

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Network Menu Fig. II-52 Network Dynamo Menu Fig. II-53: Network Tree Menu DNS Settings The DNS Settings page gives the possibility to setup a name server for the QuadroCS. It consists of the following components: NameserverAssignment radio buttons: •...

  • Page 39: Uplink Settings Menu

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the QuadroCS’s LAN. For these hosts QuadroCS acts as a server supplying them with a unique IP address. It consists of a non-editable table describing all the leased IP hosts and their parameters.

  • Page 40: Firewall

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Firewall The Firewall Configuration page allows setting up a firewall, configuring the security level of QuadroCS. A Firewall is a security service configured by the QuadroCS administrator based on various criteria. The firewall allows or blocks traffic based on policies, services and/or IP addresses.

  • Page 41: Filtering Rules

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Filtering Rules The Filtering Rules page allows the configuration of filters for the incoming and outgoing traffic. To prevent misconfiguration, only one rule per service is allowed. The user may use IP groups to include several IP addresses for this rule. As the filtering rules specify the operation mode of the firewall, they only take effect if the firewall has been enabled (additionally NAT should be enabled to use the Port Forwarding function in the Incoming Traffic / Port Forwarding filtering rules).
  • Page 42 QuadroCS Manual II: Administrator's Guide Administrator's Menus For example, the page to add a rule for Incoming Traffic/Port Forwarding offers the following input options: Service includes a list of possible services to be configured. All user defined services also will be displayed in this list. Action includes possible actions to setup the rule.

  • Page 43: Service Pool

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Service Pool The Service Pool table is a list of all created services and their parameters. It is used to add new services with the appropriate settings (protocol type and port range). New services can be used to add a restriction or permission by defining a new filtering rule: Add opens the Add New Service page where new services may be added.

  • Page 44: Ip Pool

    QuadroCS Manual II: Administrator's Guide Administrator's Menus IP Pool The Manage IP Pool Groups link opens the IP Pool Configuration page. The IP Pool table is the list of all created groups and the members assigned to these groups. If a group is empty, EMPTY will be indicated in the Members column.
  • Page 45 QuadroCS Manual II: Administrator's Guide Administrator's Menus To Create a new Group with Members Select the Manage IP Pool Groups link on the Filtering Rules page. Click on the Add button on the IP Pool Configuration page. A page where a new group may be added will appear in the browser window. Define a group name in the New Group text field.

  • Page 46: Dynamic Dns Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Dynamic DNS Settings The Dynamic DNS (DynDNS) is a service that is used to map a dynamic IP address to a host name. Thus this service is only makes sense if you are connected to the Internet with a dynamic IP address (and DHCP client) and want to allow access from the Internet to a device behind the firewall.

  • Page 47: Registration Form

    The page requires customer registration at the Epygi Technical Support Center. It consists of several links offering registration options: Register now leads to the Epygi Technical Support System Registration page and requires customer’s information to submit the registration form. Remind me later hides the registration notification until the next startup.

  • Page 48: Appendix: System Default Values

    DNS Server Dynamically NTP Client – Enabled, NTP server - disabled Polling interval - 6 hours Time/Date Settings Predefined NTP Server - npi1.epygi.com DynDNS, DHCP client and DHCP server error events are Event Settings noted. Display notification for others. Mail Settings...
  • Page 49 QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Issue System Default Value Comments Call Routing No entries Recording Common Settings Memory Allocation - Embedded Memory Storage QuadroCS (SW Version 3.0.x)

  • Page 50: Appendix: Software License Agreement

    SOFTWARE. License. Epygi Technologies, Ltd. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 51 If you have any questions about this Agreement, please write to Epygi at 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 or call Epygi at (972) 692-1166.

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