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Kaleidescape premiere series Installation Manual

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Kaleidescape Premiere Line
Installation Guide
March 2017

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  • Page 1 Kaleidescape Premiere Line Installation Guide March 2017...
  • Page 2 Copyright © 2008–2017 Kaleidescape, Inc. All rights reserved. Kaleidescape and the Kaleidescape logo are trademarks of Kaleidescape, Inc. and are registered in the United States and certain other jurisdictions. Other trademarks and trade names are owned by third parties and may be registered in some jurisdictions.

  • Page 3: Table Of Contents

    Kaleidescape Support ........24...
  • Page 4 Configuring System Components ......76 Kaleidescape Part No. 101-0105-00 Rev 5 Page 4...
  • Page 5 Kaleidescape Control Devices......106 Kaleidescape Remote ....... . . 106 Kaleidescape Application for iPad .
  • Page 6 Player and Disc Vault Configuration ..... . 174 Kaleidescape Support ........175 Kaleidescape Part No.

  • Page 7: Overview

    Kaleidescape Cinema One Installation Guide. The Kaleidescape Premiere System The Kaleidescape Premiere system is comprised of one or more servers connected via Ethernet to one or more players. Servers in the Premiere line store movies and music and deliver this content to players in the Premiere line connected to audio and video equipment.

  • Page 8: Data Protection

    Data Protection Every server in the Premiere line includes RAID-K technology, a proprietary technology developed by Kaleidescape to provide data protection for movies and music. With RAID-K technology, a failed hard drive should not cause any loss of data.

  • Page 9: System Control

    The hot spare disk cartridge reduces urgent service calls, and provides peace of mind for marine or other remote installations. System Control There are several Kaleidescape options available for controlling a Premiere system. Kaleidescape Remote ...

  • Page 10: General Equipment

    Audio Cables Players in the Premiere line have multiple audio connectors, including a combined audio/video High-Definition Multimedia Interface (HDMI) connector. For more information on audio installation, see Video and Audio Settings on page Kaleidescape Part No. 101-0105-00 Rev 5 Page 10...

  • Page 11: Video Cables

    • M500 Players have disc trays that must be able to eject unobstructed • DV700 and M700 Disc Vaults must be able to accept discs and eject discs from the front slot unobstructed Kaleidescape Part No. 101-0105-00 Rev 5 Page 11...

  • Page 12: Power Supplies

    100–240 V, 50–60 Hz. Power outlets must be grounded and preferably shielded from power surges and brownouts. Kaleidescape recommends a high-quality surge protector for the server power source; a UPS is optional. See Table 3-1 on page 27 a detailed list of component power consumption.

  • Page 13: Activating The System

    Note: Movies or albums can be played from the tray without the message appearing. In addition, content can added to the server prior to activation. Kaleidescape Part No. 101-0105-00 Rev 5 Page 13...
  • Page 14 2. Open the SETTINGS tab and select Register System from the bottom of the page. 3. Enter the email address of the system owner and select OK. Note: Before registering, be sure that all components are turned on and that all servers are listed. Kaleidescape Part No. 101-0105-00 Rev 5 Page 14...
  • Page 15 Enter system information. Provide a unique name to distinguish the system from other Kaleidescape systems for the same owner. c. Select the button to agree to the terms of the Kaleidescape Service & License Agreement (SLA), and then select who will be entering into the agreement.
  • Page 16 Kaleidescape Premiere Line Installation Guide Overview Figure 1-2 Activate My Kaleidescape System Kaleidescape Part No. 101-0105-00 Rev 5 Page 16...
  • Page 17 Kaleidescape Movie Store to be streamed to mobile devices running a third party UltraViolet player such as Flixster. The settings for the Kaleidescape Movie Store can be entered at any time on the Account page. 9. When all information has been entered, select the Browse the Kaleidescape Store button at the bottom of the page.

  • Page 18: Quick Start

    Internet. An Internet connection is also required when activating the system, when downloading content from the Kaleidescape Store, and for system monitoring. Prior to installation, test the network connection for each Premiere line...
  • Page 19 Additionally on a 3U Server, the hot spare disk cartridge begins to flash blue. Check the color of the network indicator light on the server network port and confirm the correct color for a 1000Base-T connection. Kaleidescape Part No. 101-0105-00 Rev 5 Page 19...

  • Page 20: Step 3 - Set Up The Players

    Step 3 – Set Up the Players 1. Unpack and check against the packing list. 2. Mount the player according to the instructions for Premiere Line Players on page Kaleidescape Part No. 101-0105-00 Rev 5 Page 20...
  • Page 21 Select OK at the bottom of each tab to save. Note: Network configuration changes requires the player be restarted. When changes to audio and video settings are made during playback, stop and restart the movie to see the results. Kaleidescape Part No. 101-0105-00 Rev 5 Page 21...

  • Page 22: Step 4 - Set Up The Disc Vaults

    To use an IR remote other than the Kaleidescape Remote, program the remote for the Toshiba or Kenwood DVD player code set. For a list of all IR codes (in hex) available from Kaleidescape, or for the CCF file, go to www.kaleidescape.com/go/ir.
  • Page 23 M700 Disc Vault, stop and restart the movie to see the results. 11. If the integrated player in the M700 Disc Vault is connected, turn on A/V equipment and switch to the correct input. The Kaleidescape logo or the onscreen user interface appears on the display.

  • Page 24: Kaleidescape Support

    To use an IR remote other than the Kaleidescape Remote, program the remote for the Toshiba or Kenwood DVD player code set. For a list of all IR codes (in hex) available from Kaleidescape, or for the CCF file, go to www.kaleidescape.com/go/ir.

  • Page 25: Physical Installation

    6. Install the 1U+ Movie Server so that the front panel can be easily removed to access disk cartridges. 7. Verify that there is sufficient space for the Kaleidescape M500 Player disc tray to be able to slide out completely.

  • Page 26: Power Requirements

    100–240 V, 50–60 Hz. Verify that power outlets are grounded, preferably shielded from power surges and brownouts. Kaleidescape recommends a grounded outlet with a high-quality surge protector for the power source for players, disc vaults and servers. A UPS is optional for servers.

  • Page 27: System Design

    When the HDMI audio decode mode is set to Player decode, all audio outputs are active. When the HDMI audio decode mode is set to Bitstream pass-through, optical, coaxial and analog audio are disabled during movie playback. Kaleidescape Part No. 101-0105-00 Rev 5 Page 27...
  • Page 28 A Gigabit network is suggested for all Premiere systems, and required if Blu- ray quality movies are played in more than one room at the same time. Kaleidescape recommends using a checklist for connections to expedite the installation process. For a sample checklist, see Appendix D...
  • Page 29 IR signals can be readily received, or fitted with an IR emitter/IR extension cable connected to a remote IR receiver. The Kaleidescape M500 Player has the ability to import Blu-ray discs and CDs, catalog Blu-ray discs and DVDs, and playback a disc direct from the tray.
  • Page 30 (audio) on the M300 Player) Analog stereo Red and white RCA Analog stereo audio cable RCA plugs (audio) The figures below show cable connections for Kaleidescape components. RS-232 Network Figure 3-2 1U+ Movie Server Connections Note: The 1U+ Movie Server RS-232 connection is for diagnostic use and the USB ports are reserved.
  • Page 31 The USB port on the M500 Player is reserved. Composite Coaxial Remote Video IR-IN Audio Network Component Analog Audio Video Network HDMI Reset Button Power Figure 3-5 M300 Player Connections Note: The USB port on the M300 Player is reserved. Kaleidescape Part No. 101-0105-00 Rev 5 Page 31...
  • Page 32 Network Reset Button Network Analog Audio RS-232 Component Video HDMI S-Video Optical Remote IR-IN Audio Figure 3-7 M700 Disc Vault Connections Note: The USB port on the M700 Disc Vault is reserved. Kaleidescape Part No. 101-0105-00 Rev 5 Page 32...

  • Page 33: Installing System Components

    Rack Mounting Components Premiere Line Servers Use the following procedures to rack mount a Kaleidescape Premiere line server. 1. Verify that the rack is strong enough to bear the combined weight of the components in the Premiere line.
  • Page 34 Replace the front panel aligning the six posts on the back of the  front panel with the six slots in the chassis and push the panel to snap the panel into place. Kaleidescape Part No. 101-0105-00 Rev 5 Page 34...

  • Page 35: Premiere Line Players

    The M500 Player can also be installed on a tabletop. See Tabletop Installation for the M500 Player on page 1. Rack mount the player. a. Tug gently on both sides of the front panel until panel comes off. Set the panel aside. Kaleidescape Part No. 101-0105-00 Rev 5 Page 35...
  • Page 36 Rack mount the M300 Player with an optional rack-mount shelf. This shelf holds up to two M300 Players and fills one rack unit. 1. If installing two M300 Players, remove the two screws that secure the blanking plate, then the blanking plate. Kaleidescape Part No. 101-0105-00 Rev 5 Page 36...
  • Page 37 Repeat if installing a second player. 5. Turn shelf over and attach retaining screws. Do NOT use the screws that were removed. 6. Mount the rack on the shelf in the best forward position. Kaleidescape Part No. 101-0105-00 Rev 5 Page 37...
  • Page 38 8. Fasten the shelf to the rack using the lower holes in the rack ears. 9. Install screws in the upper two holes to secure the shelf. Note: The Kaleidescape M300 Player can also be mounted against a wall. See Wall Mounting the M300 Player on page DV700 and M700 Disc Vaults Note: The DV700 and M700 Disc Vault can also be installed on a tabletop.
  • Page 39 Remove the center screw on each rack ear. b. Loosen the remaining screws and slide the rack ears back. c. Tighten the screws securely, disregarding the center screw. Kaleidescape Part No. 101-0105-00 Rev 5 Page 39...

  • Page 40: Connecting Components To The Network

    104. M500 Player 1. Make sure the server is connected to the network and powered on. 2. Connect the Ethernet cable to the port labeled on the back of NETWORK the player. Kaleidescape Part No. 101-0105-00 Rev 5 Page 40...
  • Page 41 5 SG Signal ground 9 RI Ring indicator (unused) 8 CTS Clear to send 7 RTS Request to send 6 DSR Data set ready (unused) Figure 3-8 Serial Control Port Pinout (Male DB-9) Kaleidescape Part No. 101-0105-00 Rev 5 Page 41...

  • Page 42: M300 Player

    Kaleidescape Premiere Line Installation Guide Physical Installation For complete instructions for serial control, refer to the Kaleidescape System Control Protocol Reference Manual at www.kaleidescape.com/go/control-protocol. b. Connecting to the Ethernet No additional cabling is required for Ethernet (TCP/IP) controllers if the controller is part of the network.

  • Page 43: Dv700 And M700 Disc Vaults

    The right light blinks green when there is Ethernet activity. 4. When using the integrated player in the M700 Disc Vault, connect A/V cables and control cables as required. The player can connect to three Kaleidescape Part No. 101-0105-00 Rev 5 Page 43...

  • Page 44: Wireless And Powerline Networking

    Movie Guide and Music Guide updates, and to download cover art. An Internet connection is also required when activating the system, when downloading content from the Kaleidescape Movie Store, and for system monitoring. Although the reliability of a wired Internet connection is preferred, in some...

  • Page 45: Configuration Examples

    Premiere line server, connect the adapter to the network connection on the Premiere line server and an electrical outlet. Note: Because standards vary, Kaleidescape recommends using two powerline adapters of the same make and model. Configuration Examples Any Premiere line server can be connected to the Internet with wireless or powerline networking equipment.

  • Page 46: Connecting Components To Power Supply And Powering On

    The blue lights on the disk cartridges illuminate sequentially and then turn off briefly before turning on again and remaining on. The blue light on the 3U Server hot spare disk cartridge blinks. Kaleidescape Part No. 101-0105-00 Rev 5 Page 46...

  • Page 47: M500 Player

    1. Plug the power cord into the socket labeled on the back of the AC-IN player. Plug the other end of the cable into a grounded outlet with a high- quality surge protector. Kaleidescape Part No. 101-0105-00 Rev 5 Page 47...

  • Page 48: M300 Player

    1. Plug the power cord into the socket labeled on the back of the disc AC-IN vault. 2. Plug the other end of the cable into a grounded outlet with a high-quality surge protector. Kaleidescape Part No. 101-0105-00 Rev 5 Page 48...

  • Page 49: Tabletop Installation For The M500 Player

    2. Identify the left side panel (as viewed from the front of the player). The number 502-1005 can be found in the middle of the inside of the left side panel. 3. Position the side panel tab to back, finger guide to front. Kaleidescape Part No. 101-0105-00 Rev 5 Page 49...

  • Page 50: Wall Mounting The M300 Player

    Mounting the M300 Player vertically can interfere with receiving IR commands by the IR receiver on the front of the player (just below the front panel). The IR-IN port on the back of the player can be used to connect the Kaleidescape Part No. 101-0105-00 Rev 5 Page 50...

  • Page 51: Site Preparation

    The IR-IN port on the back of the player can be used to connect the player to a remote IR receiver, an RF gateway, or a control system. Kaleidescape Part No. 101-0105-00 Rev 5 Page 51...
  • Page 52 3/16 in. (5 mm) hole for the screw anchors. Insert the anchors and tap with a hammer until anchors are flush with the surface. b. If mounting the power supply with the player, repeat steps for the power supply bracket. Kaleidescape Part No. 101-0105-00 Rev 5 Page 52...

  • Page 53: Permanent Mounting

    3. Slide the bracket down until the player clicks into place. 4. Fasten the bracket to the player with the retaining screw provided. Do NOT use the screw that was removed, that screw is too short. Kaleidescape Part No. 101-0105-00 Rev 5 Page 53...
  • Page 54 Tighten each screw with additional turns to expand the anchor inside the wall. See Table 3-3. c. If mounting the power supply with the player, repeat steps for the power supply bracket. Kaleidescape Part No. 101-0105-00 Rev 5 Page 54...

  • Page 55: Removable Player Mounting

    Tighten each screw additional turns, refer to Table 3-3 on page 55. 3. Align the player mounting slots to the bracket pegs and slide the player down until the player clicks into place. Kaleidescape Part No. 101-0105-00 Rev 5 Page 55...

  • Page 56: Power Supply Mounting

    #2 Phillips screwdriver to fasten with mounting screws until the bracket is secure. If mounting to drywall (hollow wall) or masonry (solid wall), drill a 3/16 in. (5 mm) hole for the screw anchors. Insert the anchors and tap with a Kaleidescape Part No. 101-0105-00 Rev 5 Page 56...

  • Page 57: Tabletop Installation For The Dv700 And M700 Disc Vault

    1. Use a 2.5 mm hex screwdriver to loosen and remove the seven screws that secure the rack ears to each side of the chassis. Disk Cartridges Kaleidescape Premiere line servers use low-profile disk cartridges. 1U+ Movie Server and 3U Server disk cartridge Disk cartridges are sensitive mechanical devices susceptible to damage from shock.

  • Page 58: Handling Disk Cartridges

    To view this video, go to www.kaleidescape.com/go/drive-handling. Server Fault Tolerance RAID-K Data Protection Every Kaleidescape Premiere line server includes RAID-K technology for content protection. RAID-K is a proprietary technology developed by Kaleidescape to provide the following features: • Better performance for movies and music •...

  • Page 59: Removing And Adding Disk Cartridges Or Blanks

    Removing and Adding Disk Cartridges or Blanks Server disk cartridge slots MUST be filled with disk cartridges or blanks. Disk cartridges can be added to expand server capacity or replaced as needed. Kaleidescape Part No. 101-0105-00 Rev 5 Page 59...
  • Page 60 If more than one disk cartridge status indicator glows amber or is unlit on the same server, turn the server off immediately by pressing the POWER button, and contact Kaleidescape Support at +1 650-625-6160 or send a message to support@kaleidescape.com. When a Disk Cartridge Does Not Glow Blue Active disk cartridge status lights glow blue.
  • Page 61 This can result in loss of content. 3. When ready to remove the disk cartridge, press the button EJECT (Kaleidescape logo) on the disk cartridge. (Blank cartridges do not have the logo on the button). EJECT...
  • Page 62 Server. 1. Access the front panel of the server. 3U Server – Pull down the front panel. 1U+ Movie Server – Tug gently on both sides of the front panel and remove. Kaleidescape Part No. 101-0105-00 Rev 5 Page 62...
  • Page 63 2. Verify that the latch on the disk cartridge works properly. The latch is the gray plastic wedge that extends from the top of the disk cartridge. The latch is designed to retract when the Kaleidescape logo (or white button on a blank) is pressed, and to pop up and engage with the chassis when a disk cartridge is inserted.
  • Page 64 Kaleidescape Part No. 101-0105-00 Rev 5 Page 64...

  • Page 65: System Configuration

    (Windows) or http://my-kaleidescape.local (Mac) Note: The System URL has the name my-kaleidescape by default but that name can be changed on the SETTINGS > General page of the browser interface. If the System URL has been changed, enter the new address.

  • Page 66: Troubleshooting If The Browser Interface Does Not Load

    A new window opens with a connection to the page of the browser interface for HOME the other system. See Figure 4-1. Kaleidescape Part No. 101-0105-00 Rev 5 Page 66...
  • Page 67 Kaleidescape Movie Store is supported) • Available storage • Current software version and when last upgraded • Last successful connection to Kaleidescape services • Alerts reporting possible configuration or hardware errors • Status of a rebuilding disk cartridge (when applicable) Disc Vaults ...

  • Page 68: Browser Interface Alerts

    Kaleidescape Premiere Line Installation Guide System Configuration The HOME page may also include areas with links to Kaleidescape Conductor and control panels. Kaleidescape Conductor  On Premiere systems that support music, the Kaleidescape Conductor area appears. Select the amber colored Kaleidescape Conductor link to download the current version of Conductor.
  • Page 69 8. Under Crossfade between songs, choose to crossfade songs when appropriate, or choose to never crossfade songs. Kaleidescape Part No. 101-0105-00 Rev 5 Page 69...
  • Page 70 If the activation process is complete and the name needs to be changed, enter the new name in the System Name field. Note: In territories where the Kaleidescape Movie Store is supported, the system name can be modified from the Movie Store, by visiting the Account > My System page.

  • Page 71: Configuring Parental Controls For Movies

    Configuring Parental Controls for Movies On Kaleidescape Premiere systems, there are four parental control levels, three of which can be passcode protected. Each player can be configured to display and allow playback of only movies from certain parental control levels.

  • Page 72: Assigning Passcodes

    2. Click to save. In the example, The main library is assigned a 4-digit passcode while Restricted content is assigned an 8-digit passcode. Kaleidescape Part No. 101-0105-00 Rev 5 Page 72...

  • Page 73: Hiding Restricted Content

    In the example, Restricted content is defined as All Movies. With this level hidden, All Movies no longer appears as an option when the Parental Control view is accessed. All Movies no longer appears Kaleidescape Part No. 101-0105-00 Rev 5 Page 73...

  • Page 74: Setting Inactivity Timeout

    By default, each player in the Premiere system is set to the automatic safe level. The Automatic Safe Level is defined as the highest parental control level not protected with a passcode. Kaleidescape Part No. 101-0105-00 Rev 5 Page 74...

  • Page 75: Setting Default Rating For Unrecognized Movies

    PG and below. Setting Default Rating for Unrecognized Movies The Kaleidescape Movie Guide includes ratings as determined by the Motion Picture Association of America (MPAA). When an unrecognized movie is added to the Premiere system, it is not part of the Movie Guide and the rating is unknown.

  • Page 76: Accessing Parental Control View

    Use the Parental Control view in the onscreen user interface to change the parental control level of a movie zone. 1. Press the Menu button on the Kaleidescape remote, or press Menu on the Remote Control page of the Kaleidescape iPad app.
  • Page 77 Parental Control for Movies tab on the SETTINGS page of the browser interface. The Device Name also appears on the Kaleidescape iPad app. Set the brightness of the Front Panel Lights from the drop-down ...
  • Page 78 M500 Player. On a Premiere system sold by Kaleidescape on or after November 2014, CSS-protected DVDs can only be cataloged. For more information, visit www.kaleidescape.com/protected-dvds.

  • Page 79: Control Panels

    Restarting the server prompts a check for software updates, and Movie Guide and Music Guide updates. A restart also clears alerts; however, if the condition still exists, the alerts reappear. All components must be restarted for network changes to take effect. Kaleidescape Part No. 101-0105-00 Rev 5 Page 79...

  • Page 80: Video And Audio Settings

    (the display most watched). Default setting is HDMI The player synchronizes audio and video for the primary video output, although all video outputs remain active. The video outputs cannot be controlled independently, and restrictions may exist during playback. Kaleidescape Part No. 101-0105-00 Rev 5 Page 80...
  • Page 81 Highest Available Resolution. In this video mode, the player outputs the preferred resolution as reported in the EDID, which generally provides the best picture. In rare cases, inaccurate EDID or an EDID that was Kaleidescape Part No. 101-0105-00 Rev 5 Page 81...
  • Page 82 The message also appears when a video mode is played that is not supported in the EDID (assuming the media format is set to Use Highest Available Resolution or Pass Through). Kaleidescape Part No. 101-0105-00 Rev 5 Page 82...
  • Page 83 The adjustment can also be performed from the onscreen display System Status view. b. Select the radio button for Enable blacker-than-black and whiter- than-white when calibrating the display. Disable for normal use after calibration is complete. Kaleidescape Part No. 101-0105-00 Rev 5 Page 83...
  • Page 84 A/V receiver or audio processor must be able to decode these formats. When lossless audio is played using the Bitstream pass-through setting, the coaxial, optical and analog audio outputs are silent. Kaleidescape Part No. 101-0105-00 Rev 5 Page 84...
  • Page 85 Surround and Dolby Digital soundtracks to the stereo audio output when playing Blu-ray or DVD quality movies. Table 1 shows the output with the Player decode (default) setting which provides maximum compatibility. Kaleidescape Part No. 101-0105-00 Rev 5 Page 85...
  • Page 86 Outputs with the Bitstream Pass-through Audio Setting Audio Output Format HDMI Coax/Optical Analog Blu-ray quality movie Source bitstream DVD quality movie Source bitstream PCM stereo PCM stereo Stereo In Bitstream pass-through mode, optical/coaxial audio outputs are silent. Kaleidescape Part No. 101-0105-00 Rev 5 Page 86...
  • Page 87 Reduce the music volume to be similar to movie volume. To play all albums at the same volume, select Reduce the music volume and play songs from different albums at similar volumes. Kaleidescape Part No. 101-0105-00 Rev 5 Page 87...
  • Page 88 Dolby Surround decoders. If the output is connected to a sound bar or receiver capable of Dolby Surround / Pro Logic / Pro Logic II decoding, select Dolby Surround. Kaleidescape Part No. 101-0105-00 Rev 5 Page 88...
  • Page 89 Near silence. g. Click to save settings. Note: The player does not need to be restarted. If changes are made during playback, stop and restart the movie to hear the results. Kaleidescape Part No. 101-0105-00 Rev 5 Page 89...

  • Page 90: Language Settings

    The preferred language for movie playback can be configured for each player. 1. Select the tab. LANGUAGE 2. Select the Preferred Language from the drop-down menu. If None is selected, movies play in the original language. Kaleidescape Part No. 101-0105-00 Rev 5 Page 90...

  • Page 91: Network Settings

    3. Most control systems that communicate via TCP/IP require a fixed address for each component connected to the control system. The safest and easiest way to do this is to create a DHCP reservation in the Kaleidescape Part No. 101-0105-00 Rev 5 Page 91...

  • Page 92: Control Settings

    Internet features, or have privacy concerns, select Deny Internet Access. 5. Click to save changes, and then restart the component to use the new settings. Control Settings Use the following procedure to configure control settings. 1. Select the tab. CONTROL Kaleidescape Part No. 101-0105-00 Rev 5 Page 92...
  • Page 93 Assigning a unique device identifier allows a controller to communicate with multiple Premiere line devices using a single connection. The only module provided by Kaleidescape that requires CPDIDs to be set is the AMX module. Other modules communicate directly with the player.
  • Page 94 TCP/IP or IR, or a CPDID can be set for routing control protocol commands from another Premiere line component. For detailed information about control protocol configuration, refer to the Kaleidescape System Control Protocol Reference Manual at www.kaleidescape.com/go/control-protocol. • Set the Control Protocol Device ID to None if control is linked directly to the player.

  • Page 95: Region Settings

    Blu-ray disc. If the disc is not recognized by the Kaleidescape Movie Guide, enter the region code using the browser interface to ensure proper playback.

  • Page 96: Screen Masking

    Note: The DVD region setting can only be changed four times. On a Premiere system sold by Kaleidescape on or after November 30 2014, CSS-protected DVDs can only be cataloged. For more information, visit www.kaleidescape.com/protected-dvds.
  • Page 97 Note: If screen masking does not adjust for a movie, the movie might not be recognized by the Kaleidescape Movie Guide. Use the Kaleidescape loan process to send the disc for processing. For more information go to www.kaleidescape.com/loan.
  • Page 98 Note: Click the Help file link for screen masking to see pictorial examples. 4. Click to save changes. Note: The player does not need to be restarted. Kaleidescape Part No. 101-0105-00 Rev 5 Page 98...

  • Page 99: Adding Components

    Interface on page 2. Select view another system from the message across the top of the page. 3. The VIEW ANOTHER SYSTEM page appears listing all Kaleidescape systems available on the network. Kaleidescape Part No. 101-0105-00 Rev 5 Page 99...
  • Page 100 Check the serial numbers and select the system name link to view the appropriate system. Note: In addition to Premiere line servers, Kaleidescape Alto and Cinema One (2nd generation) systems may appear on the VIEW ANOTHER SYSTEM page. 4. A new window opens with the browser interface for the selected system.
  • Page 101 Removing Servers Use the following procedure to remove servers from a Premiere system. 1. Open the browser interface as described in Accessing the Browser Interface on page 2. Select the tab. SETTINGS Kaleidescape Part No. 101-0105-00 Rev 5 Page 101...

  • Page 102: Password Protecting The Browser Interface

    The password must contain a minimum of 1 character and a maximum of 16 characters. If the password is forgotten, make sure the Premiere line server is connected to the Internet and contact Kaleidescape Support. 1. Open the browser interface as described in...

  • Page 103: Resetting The Password

    Call the Kaleidescape support line at +1 (650) 625-6160.  When contacting Kaleidescape Support, be prepared to provide the serial number of the Kaleidescape server. The serial number label is located behind the front panels of servers. Kaleidescape Part No. 101-0105-00 Rev 5...

  • Page 104: Control Systems

    Kaleidescape Premiere Line Installation Guide Control Systems Section 5 Control Systems There are several Kaleidescape options available for controlling a Premier system. • Kaleidescape Remote • Kaleidescape App for iPad • Kaleidescape Child Remote • Browser interface control panels A Premiere system can also be controlled by several types of third party control devices.

  • Page 105: Communication

    ID numbers or serial numbers. IR control cannot be routed like serial and Ethernet commands. Control devices can use three types of control interfaces. Ethernet  RS-232  IR (one-way communication)  Kaleidescape Part No. 101-0105-00 Rev 5 Page 105...

  • Page 106: Kaleidescape Control Devices

    When the INFO PAUSE indicator light at the top of the remote begins blinking, release the buttons. The indicator light stays on. The Kaleidescape Remote is now in programming mode. Kaleidescape Part No. 101-0105-00 Rev 5 Page 106...

  • Page 107: Kaleidescape Application For Ipad

    VOLUME • Check that the indicator light is still on. If it is off, repeat Step 1. • Press and release the button on the Kaleidescape Remote for the function you want to program. • Press and hold the button for the same function on the remote that already controls the volume for two seconds.

  • Page 108: Kaleidescape Child Remote

    In addition to the preprogrammed Kaleidescape Child Remote, the child user interface commands can be sent to any programmable controller.
  • Page 109 SETTINGS page of the browser interface. Select Control the onscreen display for control of a zone connected to a video display, or select Control Music on Zone # for control of a zone without a video display. Kaleidescape Part No. 101-0105-00 Rev 5 Page 109...

  • Page 110: Third Party Control Devices

    When both code sets are disabled, the player will not respond to IR commands. For help configuring the IR code sets, visit Control Settings on page Types of Remotes IR remotes (other than the Kaleidescape Remote) fall into the following basic categories: • Pre-programmed •...

  • Page 111: Touch Panels

    (usually copying and pasting the codes into a text box), or from a Philips CCF file. For a list of all IR codes (in hex) or CCF format available from Kaleidescape, or for the CCF file, go to www.kaleidescape.com/go/ir.
  • Page 112 Standalone Control for Music Zones The standalone music control interface for music zones provides text-based music controls on touch panels in rooms without video displays (e.g., hallways). A user can browse and control music playback. Kaleidescape Part No. 101-0105-00 Rev 5 Page 112...

  • Page 113: Keypad Control For Music

    RS-232 or TCP/IP. Kaleidescape also provides keypad control modules for several manufacturers that can be downloaded from the Kaleidescape web site. Note: The keypad must be able to send a programmer-defined string. Presets cannot be triggered via IR.

  • Page 114: Troubleshooting

    The following information and access can be required to troubleshoot Kaleidescape Systems. • Serial number of at least one component in the Premiere system, preferably the server • Access to the back of the Kaleidescape equipment Kaleidescape Part No. 101-0105-00 Rev 5 Page 114...

  • Page 115: Troubleshooting Guide

    With older components, the power supply may need needs to be reset. to be reset. Unplug the power cord for 5-10 minutes before re-connecting. If the problem continues, contact an authorized Kaleidescape dealer or Kaleidescape Technical Support. Kaleidescape Part No. 101-0105-00 Rev 5 Page 115...

  • Page 116: Troubleshooting Amber Lights

    If the behavior repeats every few minutes, the resetting excessively. component is likely resetting excessively. Check the integrity of the power source. If the behavior continues, unplug the power cord immediately and contact an authorized Kaleidescape dealer or Kaleidescape Technical Support. Troubleshooting Amber Lights Problem Probable Cause...
  • Page 117 Reseat the disk cartridge, then turn the server back on. If the status light remains unlit after other drives light, the drive has likely failed. Contact an authorized Kaleidescape dealer or Kaleidescape Technical Support. Kaleidescape Part No. 101-0105-00 Rev 5...
  • Page 118 3. Disk cartridge has not If the disk cartridge was purchased as a been initialized. standalone drive, contact an authorized Kaleidescape dealer or Kaleidescape Technical Support. Kaleidescape Part No. 101-0105-00 Rev 5 Page 118...

  • Page 119: Troubleshooting Problems With The Network

    A simple router can be a good tool for diagnostics. Use the router and bypass the home network to determine that the Kaleidescape System works correctly. Then proceed with network troubleshooting. 4. Server is powered off. Turn server on. Kaleidescape Part No. 101-0105-00 Rev 5 Page 119...
  • Page 120 6. Network divided with Check network settings to make sure all VLANs. Kaleidescape devices are on the same segment (or VLAN). 7. Duplicate IP address. Change the IP address on the device causing the conflict. This device is very likely newly added to the network.
  • Page 121 Change the IP address on the device causing the conflict. This device is very likely newly added to the network. For example, a new print server is added to the network at the same address as a Kaleidescape component. Kaleidescape Part No. 101-0105-00 Rev 5 Page 121...
  • Page 122 (Start, Run, Command). Use the default gateway, subnet mask, and DNS servers listed for the Kaleidescape server on the SETTINGS > Components page of the browser interface. If using a Mac, use ifconfig in a terminal window.
  • Page 123 Internet when trying to the NETWORK tab. Verify that Allow Internet use BD-Live. Access is selected. If a static IP address is used, verify the default gateway, subnet mask, and DNS servers are correct. Kaleidescape Part No. 101-0105-00 Rev 5 Page 123...

  • Page 124: Troubleshooting Problems With The Browser Interface

    To change any IP addresses, open the SETTINGS > Components page in the browser interface, click the Settings button for the component, select NETWORK tab and make settings changes, then reboot the applicable component. Kaleidescape Part No. 101-0105-00 Rev 5 Page 124...
  • Page 125 Internet and contact Kaleidescape Technical browser interface. Support. When trying to access 1. NetBIOS is required to Use the IP address of the server as address for...
  • Page 126 If the system administrator does not know the appears, but unable protected with a password, make sure the server is connected to to log in to the password. the Internet and contact Kaleidescape Technical browser interface. Support. Kaleidescape Part No. 101-0105-00 Rev 5 Page 126...

  • Page 127: Troubleshooting Problems With Imports

    (possibly disc or CD, contains label is face up in the tray. ejecting). computer data, or was On a Premiere system sold by Kaleidescape on inserted with label or after November 30 2014, CSS-protected down. DVDs cannot be imported. However, they can be...
  • Page 128 • Put the player or disc vault and server on a 1000Base-T network to improve Blu-ray import speed. Home-authored disc Incorrectly authored Some home-authored content can be incorrectly fails to import. authored. Refer to the article at www.kaleidescape.com/go/home-movies. Kaleidescape Part No. 101-0105-00 Rev 5 Page 128...

  • Page 129: Troubleshooting Problems With Audio & Video

    AUDIO tab, and open advanced audio settings. Select Receiver supports for the supported sound modes. 5. Error in the control If using a controller with the Kaleidescape system programming system, check controller programming and connections. 6. Home-authored...
  • Page 130 5. Home-authored Home-authored content which does not follow content Kaleidescape guidelines might import but can fail to play back. Refer to the article at www.kaleidescape.com/go/home-movies. 6. Player is not on the There is video from a player during boot (called...
  • Page 131 5. Using powerline These types of connections provide limited network or wireless bandwidth. Use a wired Ethernet connection connection when possible. Kaleidescape Part No. 101-0105-00 Rev 5 Page 131...

  • Page 132: Troubleshooting Parental Control

    Restricted content is Enter the passcode from any screen on the in onscreen user selected to be hidden. onscreen display even if the option is not visible. interface does not list restricted content. Kaleidescape Part No. 101-0105-00 Rev 5 Page 132...

  • Page 133: Troubleshooting Kaleidescape Conductor

    Temporary solution is edit the rating manually not hidden. does not have the correct from the MOVIES tab. rating. Permanent solution is to use the Kaleidescape loan process, see www.kaleidescape.com/loan. Cannot block adult Confusion with how to set 1. Open the SETTINGS > Parental Control for content.

  • Page 134: Product Specifications

    Minimum 2 in. (5 cm) ventilation space at the • rear Note: Make sure rack or other doors do not reduce the 1 in. (2.5 cm) air space required at the front of the chassis. Kaleidescape Part No. 101-0105-00 Rev 5 Page 134...
  • Page 135 Minimum 2 in. (5 cm) ventilation space at the • rear Note: Make sure rack or other doors do not reduce the 1 in. (2.5 cm) air space required at the front of the chassis. Kaleidescape Part No. 101-0105-00 Rev 5 Page 135...
  • Page 136 36 W typical consumption • • (27 W standby, 42 W max) • Media Network Downloads from the Kaleidescape Store that 100Base-TX/1000Base-T Ethernet • • precisely match the quality of movies available on (RJ45 connector) Blu-ray disc and DVD Control Blu-ray disc, BD-R, BD-RE •...
  • Page 137 Minimum 2 in. (5 cm) ventilation space • at the rear Video Outputs HDMI • Component YP (RCA connectors) • Composite (RCA connector) • Video Modes 1080p60/50/24, 1080i60/50, 720p60/50, • 576p, 576i, 480p, 480i Kaleidescape Part No. 101-0105-00 Rev 5 Page 137...
  • Page 138 MPEG Audio (32 W standby, 52 W max) • • Network Media 100Base-TX/1000Base-T Ethernet • Downloads from the Kaleidescape Store that • (RJ45 connector) precisely match the quality of movies available on Control Blu-ray disc and DVD Kaleidescape Remote included •...
  • Page 139 Minimum 2 in. (5 cm) ventilation space at the • rear Disc Media Blu-ray disc, BD-R, BD-RE • DVD, DVD-R, DVD-RW, DVD+R, DVD+RW • CD Audio, CD-R, CD-RW • Standard 12 cm (4.7 in.) diameter discs • Kaleidescape Part No. 101-0105-00 Rev 5 Page 139...

  • Page 140: Notices

    The device must be the object of an appropriate, selective removal procedure in order to recuperate it. Cooperation will contribute to the respect for the environment and the protection of our natural resources. Kaleidescape Part No. 101-0105-00 Rev 5 Page 140...

  • Page 141: Third-Party Software And Technology Licensing Information

    2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Kaleidescape Part No. 101-0105-00 Rev 5 Page 141...
  • Page 142 Copyright (c) 1990, 1993 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Kaleidescape Part No. 101-0105-00 Rev 5 Page 142...
  • Page 143 Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR Kaleidescape Part No. 101-0105-00 Rev 5 Page 143...
  • Page 144 INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Kaleidescape Part No. 101-0105-00 Rev 5 Page 144...
  • Page 145 RHEPL, by request sent to info@kaleidescape.com. All warranty, support, indemnity, liability or other terms that may be offered by Kaleidescape are offered by Kaleidescape alone, and not by Red Hat Inc. or any Contributor (as defined in the RHEPL). Kaleidescape agrees to indemnify Red Hat Inc.
  • Page 146 PROVIDED HERE. ANY SOFTWARE ORIGINATING FROM INTEL OR DERIVED FROM INTEL SOFTWARE IS PROVIDED "AS IS," AND INTEL WILL NOT PROVIDE ANY SUPPORT, ASSISTANCE, INSTALLATION, TRAINING OR OTHER SERVICES. INTEL WILL NOT PROVIDE ANY UPDATES, ENHANCEMENTS OR EXTENSIONS. INTEL Kaleidescape Part No. 101-0105-00 Rev 5 Page 146...
  • Page 147 End Users to access music-related data ("AMG Data") over the Internet and otherwise from Kaleidescape's AMG Database (the "AMG Databases") located on Kaleidescape's AMG Data Servers (the "AMG Servers") and to perform other functions. You may access and use AMG Data only by means of the intended End User functions of this application software.

  • Page 148: Kaleidescape Conductor

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Kaleidescape Part No. 101-0105-00 Rev 5 Page 148...
  • Page 149 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Kaleidescape Part No. 101-0105-00 Rev 5 Page 149...
  • Page 150 Library General Public License, Version 2, a copy of which is available at http:// www.gnu.org/licenses/. A source code version of the Library, all as defined in the GNU LGPL, may be obtained by request sent to info@kaleidescape.com. — This product includes software from the LAME library. LAME is covered by the GNU Library General Public License, Version 2, a copy of which is available at http:// www.gnu.org/licenses/.
  • Page 151 (pay-audio or audio-ondemand applications and the like) or on physical media (compact discs, digital versatile discs, semiconductor chips, hard drives, memory cards and the like). An independent license for such use is required. For details, please visit http://mp3licensing.com. Kaleidescape Part No. 101-0105-00 Rev 5 Page 151...

  • Page 152: Kaleidescape M-Class Distribution

    General Public License, Version 2. A source code version of these Programs, as defined in the GNU General Public License, Version 2 may be obtained by request sent to info@kaleidescape.com. A copy of the GNU General Public License, Version 2 is available at http://www.gnu.org/licenses/.
  • Page 153 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Kaleidescape Part No. 101-0105-00 Rev 5 Page 153...
  • Page 154 This distribution includes software that is subject to the following Copyright Notice and Permission Notice. Copyright (c) 2001-2008 The world wide DirectFB Open Source Community (directfb.org) Copyright (c) 2000-2004 convergence (integrated media) GmbH Kaleidescape Part No. 101-0105-00 Rev 5 Page 154...
  • Page 155 ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. — This distribution includes software that is subject to the following Copyright Notice, List of Conditions, and Disclaimer. Kaleidescape Part No. 101-0105-00 Rev 5 Page 155...
  • Page 156 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Kaleidescape Part No. 101-0105-00 Rev 5 Page 156...
  • Page 157 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Kaleidescape Part No. 101-0105-00 Rev 5 Page 157...
  • Page 158 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Kaleidescape Part No. 101-0105-00 Rev 5 Page 158...
  • Page 159 Copyright (c) 1993 Branko Lankester <branko@hacktic.nl> Copyright (c) 1993 Ulrich Pegelow <pegelow@moorea.uni-muenster.de> Copyright (c) 1995, 1996 Michael Elizabeth Chastain <mec@duracef.shout.net> Copyright (c) 1993, 1994, 1995, 1996 Rick Sladkey <jrs@world.std.com> Copyright (C) 1998-2001 Wichert Akkerman <wakkerma@deephackmode.org> Kaleidescape Part No. 101-0105-00 Rev 5 Page 159...
  • Page 160 BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE MATERIALS OR THE USE OR OTHER DEALINGS IN THE MATERIALS. — Kaleidescape Part No. 101-0105-00 Rev 5 Page 160...

  • Page 161: Kaleidescape App For Ipad

    LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT Kaleidescape Part No. 101-0105-00 Rev 5 Page 161...
  • Page 162 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Kaleidescape Part No. 101-0105-00 Rev 5 Page 162...

  • Page 163: Rovi Corporation Notice

    Cinavia technology. Message Cinavia Message Code Cinavia stopped playback. Cinavia muted the audio. More information about Cinavia technology is provided at the Cinavia Online Consumer Information Center at http://www.cinavia.com. To request additional Kaleidescape Part No. 101-0105-00 Rev 5 Page 163...
  • Page 164 Cinavia is a trademark of Verance Corporation. Copyright 2004–2010 Verance Corporation. All rights reserved by Verance. Reverse engineering or disassembly is prohibited. Kaleidescape Part No. 101-0105-00 Rev 5 Page 164...

  • Page 165: Network Requirements

    Browser Interface URL. a. Press the Menu button on a remote control, or press Menu on the Remote Control page of the Kaleidescape iPad app. b. Use the arrow buttons to highlight System, and then select Status.

  • Page 166: For Mac

    Highlight System Summary to see the Browser Interface URL. d. Enter the Browser Interface URL in the web browser. If access to the onscreen display of a Kaleidescape player is not readily available and the IP address of the server is known, try entering this in the web browser.

  • Page 167: Server Serial Numbers

    Kaleidescape Premiere Line Installation Guide Network Requirements Server Serial Numbers When more than one Kaleidescape System is on the same network, using http://my-kaleidescape accesses one of the servers. To open the browser interface for a specific server, enter http://ks- followed by the twelve-digit serial number of the server.

  • Page 168: Network Connections

    1000Base-T speed. Kaleidescape strongly recommends the use of wired Ethernet network connections between servers and players. Wireless and powerline connections work well for providing Internet access to the Premiere system, for connecting control systems, and for accessing the browser interface from a computer;...

  • Page 169: Resetting A Player Or Disc Vault To Use A Dhcp Address

    USB to serial adapter). Use a straight-through cable for players and a crossover cable for servers. Refer to the Knowledge Base article at www.kaleidescape.com/go/set- network-settings for a list of commands. Kaleidescape Part No. 101-0105-00 Rev 4 Page 169...

  • Page 170: Installation Checklist

    The computer should also have a working serial port or a known good USB to serial adapter in the rare case a serial capture needs to be performed. Refer to: Retrieving Diagnostic Information Quick Reference Guide. Kaleidescape Part No. 101-0105-00 Rev 5 Page 170...

  • Page 171: Equipment

    Blu-ray quality movie will be played from a server at the same time. Refer to: [K000017] Does Kaleidescape recommend a particular network switch? Cat5e, Cat6 or higher grade network and patch cables from the equipment rack to all  Premiere line components.
  • Page 172 NTSC to PAL, or PAL to NTSC. Premiere line players do not convert one format to the other. Kaleidescape Part No. 101-0105-00 Rev 5 Page 172...
  • Page 173 The Control Protocol Device ID, or CPDID, is only necessary when routing commands through a central device (e.g., a server). It is configured on the CONTROL tab of the Settings page for the individual component on the Components page of the browser interface. Kaleidescape Part No. 101-0105-00 Rev 5 Page 173...

  • Page 174: System Configuration

    Enter a unique name for each player and disc vault. Assigning a “friendly name” like  this makes the onscreen user interface and the Kaleidescape iPad app easier to use. This is done on the Components page of the browser interface.

  • Page 175: Kaleidescape Support

     Call the support line at +1 (650) 625-6160. Be prepared to provide the serial number of the Kaleidescape server (located on the back of the server). Serial numbers are printed on labels located on the backs of all components and behind the front panels of 1U+ Movie Servers and 3U Servers.

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