SKUTCH BA-1000 Technical Reference Manual
Telecommunication dialer
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Summary of Contents for SKUTCH BA-1000
- Page 1 209 Kenroy Lane, Suite 9 Roseville, California 95678 916-786-6186 http://www.skutchelectronics.com BA-1000 Telecommunication Dialer Technical Reference Manual Version 3.12...
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Page 2: Table Of Contents
Return to MENU ........10 Start dialing the numbers ....... 10 Table Of Content Advanced Features ......10 Back Up ..........10 Auto Fill Mode ........10 TABLE OF CONTENT .......2 Time Saver Entry Mode......11 SYSTEM OVERVIEW ......5 • Example............11 Save Your Packing...... - Page 3 Select The Day To Change ....25 7 ORDER TAKING ......16 Set The Start Time......... 25 Manual Activation ......17 Set The Stop Time ......... 25 Volume Control....... 17 Answer Detect= 0 ......26 8 OUT MESSAGES ......17 0 = Normal Mode......
- Page 4 Xtone Det= Off ......31 HU Redial= Off ......31 6pm Redials= Off ......32 Post Pound= Off......32 TAD Hangup= Off ......32 No Ans Rings= 5......32 Hello Pause= 05 ......32 Dial Pause = 02 ......32 Talk Pause= 20 ......
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Page 5: System Overview
If you wish to use the BA-1000 Version 3.12 Page 5... -
Page 6: Consent Feature
! 32 Digit Pre-Dial String High dust/tobacco smoke areas. Exposure to direct sunlight. The BA-1000 supports a pre-dial string of up to 32 digits. The pre-dial string can contain touch tone The SYSTEM and the POWER CUBE should digits and control codes that are dialed before each be located in a well ventilated area. -
Page 7: Single Line Phones
Copyright 1999 Skutch Elec, Inc Then it sets up the phone line circuits, showing: When the BA-1000 is at the MENU, it will shut all power down after 5 minutes of inactivity. You - Initializing – can return the unit from power down by pressing Phone line CODEC then releasing any button. -
Page 8: Number Entry
If you enter this mode, and you have not # – ENTER BUTTON = Throughout the entered the local area code, the system will first show the following: operation of the BA-1000 the # # button is used as the ENTER BUTTON. After entering phone Version 3.12... -
Page 9: Entering Numbers
# . You can enter * * then This feature will only work when manually entering phone numbers, one at a time, on the BA-1000. To # to remove an area code. use this feature, make sure the Pers. Msg. -
Page 10: Exiting
*01 to 09 09 – Pause for 1 to 9 Back Up seconds. If you’re entering numbers, and find that you *1 – Wait for return dial tone. made a mistake on a previous number, enter * *2 – Wait for 5 seconds of silence. 7 , # # enough times to back up to the entry you want. -
Page 11: Time Saver Entry Mode
Time Saver Entry Mode 0-Entry> 00004 N This mode lets you enter the common beginning for your phone numbers once, then it Enter: automatically puts it in for you so you only have to 0050# 0050# 0050# 0050# enter the last part of each phone number. You turn this feature on by entering the common part of the 0060# 0060#... -
Page 12: No Answer Redials
choose. To access this feature, press then release times and show the following before returning to 1 when it shows the following: MENU: ** No message ** 0-Entry> 00000 prompt recorded! ---- #=Dial ---- If you haven’t entered any phone numbers to This will clear the entry position, as follows: dial, the system will beep 4 times and show the following before returning to MENU:... -
Page 13: Select File
You can exit by ! Volume Control pressing then releasing ~ ~ or continue by The volume on the BA-1000 can be increased pressing then releasing # by multiple pressing then releasing of the 9 ! Area Code Entry button. -
Page 14: Format Disk
enter this mode press then release ~ ~ , it Full Format will show the following: If you press then release 3 3 , it will show the 0-Menu-Ver 3.10A following: 11/01/01 08:00am Formatting Disk 5 then # # and it will show the Enter: - 00% Complete –... -
Page 15: Copy System
! Copy System Put MASTER into -- Zip Drive— This screen lets you copy the system Now take the COPY disk out and put information settings from one disk to another disk; it (MASTER disk back in and keep swapping disks, as will show the following: indicated, until it finishes copying. -
Page 16: Leads
! Fax Machines - Total Calls – 00000 --- #=Next This entry shows the total fax machines ! Leads detected in the last session. Press then release # to continue to the next entry, or ~ ~ to This entry shows the total leads the system return to the MENU. -
Page 17: Out Messages
! Volume Control Mic in & Press 1 The volume on the BA-1000 can be increased by multiple pressing then releasing of the 9 Now insert your microphone, make sure you have worked out your new message and practiced it, button. -
Page 18: Prompt Codes
system will not call them again. This prompt does Get Response not impact the variable No Response Hang Up 0-9 or * #=Next feature in any way. NOTE: If you record a message, 8 = Get Alert Input – This code allow the and don’t talk at the end, so the system called party to alert you when he wishes to talk with stops on its own, the system will... -
Page 19: Record Answering Device Prompt
dial anything, the system will keep playing the Setup). The display will then play the prompt back current file. After you enter a number from 1 to 9, and show the following: for how many branches you want off of the current file, the system will start recording the next message Playing Prompt B#00 Escape=STOP... -
Page 20: Recording Answering Machine Only Prompt
3=Play 2=Ans Device Msg message. It will erase the old prompts and show the ! Volume Control following: The play volume on the BA-1000 can be Erasing Prompts increased by pressing then releasing the 9 9 button - Please Wait –... -
Page 21: Playing Response Files
9 then # # ; if the system hasn’t Enter: 0=Play <<00000>> 1=Back 2=Advance recorded any response prompts, it will Beep 2 times and return to the MENU. When you enter this mode Play Order Taking Responses the display shows the following: 0=Play <<00000>>... -
Page 22: Exit Playback Mode
Edit From An Entry Position Get into Edit Mode, then, at the following The play volume on the BA-1000 can be screen, enter the Entry Position of the phone increased by pressing then releasing the 9 9 button number, you want to change, followed by # several times. -
Page 23: Dialing Status
by just pressing then releasing # Once you Enter Type = 0-9 #=New Number change phone number, status will automatically change to “N”. The available types are as follows: The dialing status can only be changed after 0 = New Number, never called numbers. "... -
Page 24: Duplicate Delete
* System Setup 0-Edit> The system will show the following: The System Setup mode allows you to change the operating parameters of the BA-1000. To enter 0 Edit> 00000 this mode press then release ~ ~ , it will... -
Page 25: Change The Time/Date
button to advance to the next option, or you can # , or just press then release # # to keep the change the option and then press then release # # to current time. You can change between a.m./p.m. by proceed. -
Page 26: Answer Detect= 0
current time. You cannot enter a time later than 9:00 3 = HTAD Mode p.m. You can change between a.m./p.m. by pressing then releasing the * Hello and Answering Machine mode makes the Now the system will return you to the initial normal message play when someone says “Hello”;... -
Page 27: Front Attended
1 = Front Attended ! Redials= 02 This option tells the system how many times it Front attended is used to have an operator talk can re-call No Answers and Busies. The system with the called party before the message is played only performs redials after it has called the last entry out. -
Page 28: Total Calls
option. You can press then release ~ ~ to Enter NEW String return to the Total Calls screen. Factory Defaults Enter the new string followed by # # , and it will show the following: The display will show the following: 1=Add 2 String Load APP Presets... -
Page 29: Dial Mode= Tone
can press then release ~ ~ to return to the When Off, it won’t beep at the called party; this makes it seem more like a live person is asking the Total Calls screen. questions. The display will look as follows: ! Dial Mode= Tone Xfer Beeps= 1=Change... -
Page 30: Mic Comp= On
option. You can press then release ~ ~ to will erase the current response file if it detects a hang up during the call. When this option is Off, the return to the Total Calls screen. system will record all response files; even ones where the called party has hung up. -
Page 31: Clock Skip= Off
Press then release 1 1 to toggle between On except File 0, it sets the current file to File 0 and it will enable the personal message record feature in 2 and Off; press then release # # to go to the next Number Entry. -
Page 32: 6Pm Redials= Off
NOT be adjusted unless instructed to by a return to the Total Calls screen. Skutch Service Technician. For this option, 1 = .1 ! Post Pound= Off seconds. The display will look as follows: This option allows you to enable automatic... -
Page 33: Talk Pause= 20
This option lets you manually set the sensitivity level for the system’s answer detect. CAUTION: When Long, Low tone stops, dictate your This value should NOT be adjusted unless instructed message. to by a Skutch Service Technician. When finished, enter: Sense Level= 01 to 20 #=Next... -
Page 34: Appendix
all of the numbers in file 9 to new status, then call ! Outgoing Prompt Codes them. The following are the prompt codes available for your outgoing messages: Appendix 0 = Redo This Prompt. 1 = Get Number Input. 2 = Get Poll Input. ! Dialing Status Codes Optionally, 2 2 = Do Personal Msg. -
Page 35: Audio Quality Problems
Disconnect condition. The following are the " Hold the microphone so the head is at disconnect systems incorporated into the BA-1000. about chin level, approximately 3 inches The failure to detect a dialed digit within 5 from your chin. -
Page 36: Customer Support
! Customer Support ! Service Warranty All operation or technical questions should be The Customer Support Center warrants all directed to the Customer Support Center at 916- repairs for a period of 90 days from the date of the 786-6186, between 7:30 a.m. and 4:30 p.m., Pacific service invoice. -
Page 37: Year Limited Warranty
If any other form of return shipment is requested, the customer will pay for 100% of the shipping cost. This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has been damaged by lightning, or any other Acts of God, or by...
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