PROTECTION WILL BE PROVIDED, OR THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT. WHILE INTERLOGIX UNDERTAKES TO REDUCE THE PROBABILITY THAT A THIRD PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS OR RELATED SOFTWARE, ANY SECURITY PRODUCT OR SOFTWARE MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX, MAY STILL BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.
Use this product only for the purpose it was designed for; refer to the data sheet and user documentation. For the latest product information, contact your local supplier or visit us online at www.interlogix.com/zerowire The system should be checked by a qualified technician at least every 3 years and the backup battery replaced as required.
Regulatory Notices for USA This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this equipment. Regulatory Notices for Canada Model / Modèle: ZW-6400 IC: 12545A-ZW6400H...
USER GUIDE MODEL ZW-6400 Welcome! Thank you for purchasing ZeroWire! Please read through this document before starting to use the product. Your ZeroWire is set up and ready to use. The voice guide will walk you through how to use various features and provide updates on your system. ZeroWire front panel Keypad …...
ZeroWire Keypad ALARM STAY STATUS AWAY READY YELLOW GREEN GREEN (STEADY) System is in alarm. System is Armed System is normal. System is Armed All sensors are ready and the system can Enter your PIN code Stay Mode. Away Mode. be armed in Away or then ENTER to turn Stay mode...
UltraSync Color Codes UltraSync’s display tiles are color coded for easy recognition. Not Ready Ready Ready with at least 1 sensor bypassed Message, Error Armed, Away Armed, Stay … ZeroWire User Guide...
USER GUIDE USER MODEL ZW-6400 MODEL 1 The UltraSync ™ 1.1 Install UltraSync App UltraSync is an app that allows you to control your ZeroWire from an Apple® iPhone/iPad, or Google Android device. Carrier charges may apply and an Apple iTunes or Google account is required. ™...
1.2 Add a new UltraSync Site Press on the top right to add a new site, or the blue arrow to edit an existing site. You may give the site a name of your choosing. Enter the details of your security system. The serial number is printed on the back of the ZeroWire unit.
1.3 Recommended Items to Change USER 1 NAME User 1 username is “User 1”. At default, there is a space between “User” and “1”. Usernames are required to provide access to the ZeroWire Web Server and UltraSync app. Make the username blank to prevent end-user access.
1.4 Troubleshooting UltraSync Setup UltraSync Site Creation fails Cause Solution Check the serial number on the back of your ZeroWire panel. Make sure you have correctly entered the Web Access Settings are entered Passcode obtained from your dealer. incorrectly User Name must be entered with a space between the first and last name and with correct capitalization.
USER GUIDE MODEL ZW-6400 2 Basic Operations These instructions describe using the basic features of UltraSync and the ZeroWire System. 2.1 Using UltraSync The first screen that will appear once you connect is Arm/Disarm. This will display the status of your system and allows you to arm or disarm areas by pressing Away, Stay, or Off.
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The menu bar is located along the bottom of the screen. Press Sensors to view sensor status. From the Sensors screen you can press Bypass to ignore a sensor or press it again to restore it to normal operation. You may also add or remove a sensor from the Chime feature, where selected sensors will make a doorbell sound on the ZeroWire when they are opened.
2.2 Arming in Away Mode, Illustrated Protect your property using Away Mode when you are leaving the premises. Normally all sensors must be secure before you can arm in Away Mode. Both the ZeroWire panel and UltraSync application let you know when you are ready to arm.
2.3 Arming with UltraSync: Away Mode You may arm your system using the UltraSync app from a mobile device: Check all Areas are ready. Press the Away button. Confirm system is armed. 2.4 Arming with ZeroWire: Away Mode with PIN A solid green Ready key on the ZeroWire panel confirms you are ready to arm.
2.5 Arming with ZeroWire: Quick Away Mode If your service provider has set up the Quick-Arm feature, you can simply touch the Away key: Check ready key is green. Check status key is green. Select the Away Mode. EXIT DELAY BEEPS Leave the premises.
2.6 Arming in Stay Mode, Illustrated Use Stay Mode when you are staying in the premises and you want the perimeter protected while allowing you to move around inside without setting the alarm off. This gives you peace of mind even when you are at home.
2.7 Arming with UltraSync: Stay Mode All Areas tile is green (ready). Press the Stay button. Confirm system is armed. 2.8 Arming with ZeroWire: Stay Mode with PIN Check status key is green. Close all protected doors and windows. If you have motion detectors in your “stay mode”, have everyone leave those areas.
2.9 Arming with ZeroWire: Quick Stay Mode Check status key is green. Close all protected doors and windows. If you have motion detectors in your “stay mode”, have everyone leave those areas. Select the Stay Mode. EXIT DELAY BEEPS Stay within the protected areas. …...
2.10 Disarming, Illustrated Disarming is very simple but care must be taken whether you are using the UltraSync app or the ZeroWire panel. Enter PIN On the panel __.__.__.__ Press Off Home is Armed Home is Disarmed On the App 2.11 Disarming using UltraSync UltraSync can be set up to store the user PIN and access your system automatically (less secure) or require PIN entry (more secure).
2.12 Disarming using ZeroWire Make your way to the ZeroWire through one of the designated entry/exit doors. Once a detector detects your presence, the entry delay will begin counting down and your ZeroWire will repeat a warning message until a valid PIN code is entered.
2.13 Bypass a Sensor The sensor bypass menu is used to bypass selected sensors in your security system. A bypassed sensor is ignored by the system and is not capable of activating an alarm. This option is commonly used to temporarily ignore sensors that require service, or sensors that you wish to temporarily add to your “stay mode”.
To bypass a sensor using the ZeroWire panel: Select Bypass Menu. Enter PIN code with authority to USER PIN ENTER bypass. CODE ZONE NUMBER ENTER Select a zone to bypass. Toggle between un-bypassed to bypassed state. MENU Exits from Bypass Menu. After bypassing your selected sensors, your security system must be armed (turned on) in either the away or stay mode to secure the remaining sensors.
2.15 Using Cameras Press to view any cameras connected to the system. For a live view of the camera press Press to view the last recorded clip by that camera. CLIP PROGRESS You can also access video clips linked to History events. Press from the History screen.
2.16 ZWave Devices If you have ZWave devices installed, Log in to your UltraSync site and press Rooms to view and control them. 2.17 Users and Permissions A user is a ZeroWire operator that is granted the authority to control and or configure the ZeroWire system.
Adding and editing Users using UltraSync Log on to your site Using the UltraSync app. From the UltraSync app press the button then users. You are on the page. Press Users User Menu: Enter a First and/or Last Name. Enter a unique 4 digit PIN code. Press Save.
Permissions User permissions determine what level of access and functionality a user has when interacting with the ZeroWire system. This includes what menus they can see, what areas they can see, areas they can arm / disarm / etc. To change a user’s permission select User Type in the drop down menu: ...
Change a User’s Permission Example: Change user 6 to a master user to allow them to add/remove users. Remove a User Example: Remove user 4 from your system. … ZeroWire User Guide...
2.19 Event History The Event History menu on the ZeroWire panelis used to listen to events that occurred in your security system. These events include arming, disarming, system faults and alarmed sensors. Ensure your clock is set correctly as all events are time stamped. To see event history you can use the UltraSync app.
You may also review all events recorded by your security system: Select History Menu MASTER CODE ENTER Enter Master Code Listen to history events Press ENTER for ENTER Press 0 for previous event next event MENU Exits from History Menu 2.20 Update Wi Fi Password on your network Log on to your site Using the UltraSync app.
Index Click on entries to navigate Add a new UltraSync Site ................... 12 Add Users using UltraSync ................. 29 Adding, Editing Users with ZeroWire ..............30 Arming in Away Mode, Illustrated ............... 17 Arming in Stay Mode, Illustrated ................. 20 Arming with UltraSync: Away Mode ..............
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