LG 38UC99 Owner's Manual

LG 38UC99 Owner's Manual

Ips led monitor
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OWNER'S MANUAL
IPS LED Monitor
(LED Monitor*)
* LG LED Monitor applies LCD screen with LED
backlights.
Please read this manual carefully before operating
your set and retain it for future reference.
38UC99
www.lg.com

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Table of Contents
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Summary of Contents for LG 38UC99

  • Page 1 OWNER’S MANUAL IPS LED Monitor (LED Monitor*) * LG LED Monitor applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference. 38UC99 www.lg.com...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS LICENSE ........3 USING THE MONITOR ....20 USER SETTINGS ....... 26 - Connecting to a PC...........20 - Activating the Main Menu ........26 ASSEMBLING AND PREPARING 4 HDMI Connection Main Menu Features - Product Composition ..........4 - User Settings ...............28 DisplayPort Connection - Supported Drivers and Software ......5 Menu Settings...
  • Page 3: License

    The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Page 4: Assembling And Preparing

    ASSEMBLING AND PREPARING Product Composition Please check whether all the components are included in the box before using the product. If there are any missing components, contact the retailer where you purchased the product. Note that the product and related components may look different from those shown here. CD (Owner’s Manual / Software / Guides) / Cards Power Cord...
  • Page 5: Supported Drivers And Software

    38UC99 • It is recommend that use the supplied components. Monitor Driver Recommended • If you use generic cables not certified by LG, the screen may not display or there ASM Driver Required may be image noises. OnScreen Control Recommended...
  • Page 6: Product And Button Description

    Product and Button Description How to Use the Joystick Button You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your finger. Basic Functions Press the joystick button once with Power on your finger to turn on the monitor.
  • Page 7: Input Connector

    Input Connector...
  • Page 8: Moving And Lifting The Monitor

    Moving and Lifting the Monitor When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size. • Place the monitor in the original box or packing material before attempting to move it.
  • Page 9 • If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.
  • Page 10: Installing The Monitor

    Installing the Monitor Assembling the Stand CAUTION • To protect the screen, place the screen face down on the screen pad which is inside the box.
  • Page 11 Cable Holder Stand Body * Assemble the Cable Holder. Stand Base...
  • Page 12: Installing On A Table

    Installing on a Table NOTE Lift the monitor and place it on the table in an upright position. Place the • Press the stand until the button reaches the top. monitor at least 100 mm (3.9 inches) away from the wall to ensure sufficient ventilation.
  • Page 13 Connect the power adapter to the monitor and then plug the power cord into CAUTION the wall outlet. • Unplug the power cord before moving or installing the monitor. There is risk of electric shock. Cautions When Connecting Power Cord Press the joystick button on the bottom of the monitor to turn on the monitor.
  • Page 14: Adjusting The Stand Height

    Adjusting the Stand Height Adjusting the Angle Place the monitor mounted on the stand base in an upright position. Place the monitor mounted on the stand base in an upright position. Handle the monitor with both hands for safety. Adjust the angle of the screen. The angle of the screen can be adjusted forward or backward from -5°...
  • Page 15 NOTE WARNING • The left or right side of the monitor head can be slightly rotated up or down (up to • To avoid injury to the fingers when adjusting the screen, do not hold the lower part 3°). Adjust the horizontal level of the monitor head. of the monitor’s frame as illustrated below.
  • Page 16: Tidying Up Cables

    Tidying up Cables Using the Kensington Lock Arrange the cables using the cable holder as shown in the illustration. The connector for the Kensington security system is located at the bottom of the monitor. For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website at http://www.kensington.com.
  • Page 17: Detaching The Stand Body

    Detaching the Stand Body Installing the Wall Mount Plate This monitor meets the specifications for the wall mount plate or other compatible Place the monitor’s screen face down. To protect the screen from scratches, devices. cover the surface with a soft cloth. Remove the stand from the monitor by pressing the button on the bottom Place the screen face down.
  • Page 18: Installing On The Wall

    If you use screws longer than the standard length, it may damage the inside of wall mounting bracket. the product. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non- standard screws. 100 mm (3.9 inches)
  • Page 19 • Installing the monitor on the ceiling or on a slanted wall may result in the monitor Monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel. Screw •...
  • Page 20: Using The Monitor

    This monitor supports the *Plug and Play feature. • The following instructions are based on the 38UC99 model. Illustrations in this * Plug and Play: A feature that allows you to add a device to your computer without manual may differ from the actual product.
  • Page 21: Displayport Connection

    DisplayPort Connection CAUTION Transmits digital video and audio signals from your PC to the monitor. Connect the • Make sure to use the supplied HDMI cable of the product. Otherwise, this may monitor to your PC using the DisplayPort cable as shown in the illustration below. cause the device to malfunction.
  • Page 22: Usb-C Connection

    USB-C connection NOTE Transmits digital video and audio signals and USB data from your PC to the monitor. • PD (Power Delivery), DP Alternate Mode (DP over USB-C) and USB Data are Connect the monitor to your PC using the USB-C cable as shown in the illustration supported via USB-C Port.
  • Page 23: Connecting Av Devices

    Connecting AV Devices Connecting Peripherals HDMI Connection USB Cable connection HDMI transmits digital video and audio signals from your AV device to the monitor. The USB port on the product functions as a USB hub. Connect your AV device to the monitor using the HDMI cable as shown in the Please connect the USB C-C cable or USB C-C cable + USB C-A gender to the PC.
  • Page 24: Connecting Headphones

    Connecting Headphones NOTE Connect peripherals to the monitor via the headphones port. Connect as illustrated. • Make sure to install the most recent Windows OS service pack before using the product. • Peripheral devices are sold separately. • A keyboard, mouse, or USB device can be connected to the USB port. •...
  • Page 25: Service Only Port

    Service only port The port is used only for "Service".
  • Page 26: User Settings

    USER SETTINGS Button Menu Status Description Main menu disabled Enables the main menu. Exits the main menu. Activating the Main Menu (Holding down the button to turn off the monitor. You can Main menu enabled turn off the monitor this way at any time, including when the Press the joystick button on the bottom of the OSD is on.) monitor.
  • Page 27: Main Menu Features

    Main Menu Features Main Menu Description Input Sets input mode. Power Off Power Off Turns off the monitor. Menu Configures the screen settings. Menu Input Exit Reconnects to previously connected Bluetooth devices or disconnects from already connected Bluetooth Bluetooth Audio devices.
  • Page 28: User Settings

    User Settings Menu Settings To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Configure the options by moving the joystick up/down/left/right. To return to the upper menu or set other menu items, move the joystick to or by pressing ( / Ok).
  • Page 29: Quick Settings

    Each option is described below. Menu Description Quick Settings Brightness Adjusts the color contrast and brightness of the screen. Contrast Volume Adjusts the volume level. NOTE • You can adjust Mute / Unmute by moving the joystick button to in the Volume menu. •...
  • Page 30 Picture Picture Mode Changes the picture mode to the one optimized for a given feature. Picture Adjust Adjusts the Brightness, Contrast, Sharpness, SUPER RESOLUTION+, Black Level, and DFC. Game Adjust Adjusts the Response Time, FreeSync, Black Stabilizer, and 1ms Motion Blur Reduction. Color Adjust Adjusts the Gamma, Color Temp, Red, Green, Blue, and Six Color.
  • Page 31: Quick Settings

    Quick Settings To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Go to Quick Settings by moving the joystick. Quick Settings Configure the options following the instructions that appear in the bottom right corner. Brightness 100 >...
  • Page 32: Quick Settings

    Each option is described below. Menu > Quick Description Settings Brightness Adjusts the color contrast and brightness of the screen. Contrast Volume Adjusts the volume level. NOTE • You can adjust Mute / Unmute by moving the joystick button to in the Volume menu.
  • Page 33: Input

    Input To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Go to Input by moving the joystick. Input Configure the options following the instructions that appear in the bottom right corner. To return to the upper menu or set other menu items, move the joystick to or by pressing ( / Ok).
  • Page 34 Each option is described below. Menu > Input Description Main Input List Selects the input mode. Aspect Ratio Adjusts the aspect ratio of the screen. Full Wide Displays the video in widescreen, regardless of the video signal input. Original Displays video according to the aspect ratio of the video signal input. The aspect ratio is not adjusted from the original.
  • Page 35 [PBP] Menu > Input Description Input List Displays the screens of two input modes on one monitor. Main Input List PBP combinations are not supported between HDMI inputs or DisplayPort inputs. Sub Input List Sub Screen (Right) PBP Connection HDMI 1 HDMI 2 DisplayPort USB-C...
  • Page 36: Picture

    Picture To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Go to Picture by moving the joystick. Picture Configure the options following the instructions that appear in the bottom right corner. Picture Mode Custom >...
  • Page 37 Each option is described below. Menu > Picture Description Picture Mode Custom Allows the user to adjust each element. The color mode of the main menu can be adjusted. Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu. Photo Optimizes the screen for photos.
  • Page 38 Menu > Picture Description Picture Adjust Brightness Adjusts the color contrast and brightness of the screen. Contrast Sharpness Adjusts the sharpness of the screen. SUPER High Optimizes the screen for crystal clear images. Best for high-definition video or games. RESOLUTION+ Middle Optimizes the screen for comfortable viewing, with images at the middle level between the low and high modes.
  • Page 39 Menu > Picture Description Game Adjust Response Time Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Normal. For a fast-moving picture, it is recommended that you use Fast.
  • Page 40 Menu > Picture Description Game Adjust Black Stabilizer You can control the black contrast to have better visibility in dark scenes. Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark game screens.) Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
  • Page 41 Menu > Picture Description Color Adjust Gamma Custom gamma settings: Gamma 0, Gamma 1, Gamma 2. The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes. Color Temp Custom The user can adjust it to red, green, or blue by customization.
  • Page 42: Sound

    Sound To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Go to Sound by moving the joystick. Sound Configure the options following the instructions that appear in the bottom right corner. Volume 30 >...
  • Page 43 Each option is described below. Menu > Sound Description Volume Adjusts the volume level. NOTE • You can adjust Mute / Unmute by moving the joystick button to in the Volume menu. • The available minimum and maximum volumes for Bluetooth Audio depend on the monitor's OSD volume. Bluetooth Audio Connects to a previously connected Bluetooth device.
  • Page 44: General

    General To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu. Go to General by moving the joystick. General Configure the options following the instructions that appear in the bottom right corner. Language English >...
  • Page 45 Each option is described below. Menu > General Description Language Sets the menu screen to the desired language. SMART ENERGY Conserve energy by using luminance compensation algorithm. SAVING High Saves energy using the high-efficiency SMART ENERGY SAVING feature. Saves energy using the low-efficiency SMART ENERGY SAVING feature. Disables the SMART ENERGY SAVING feature.
  • Page 46: Quick Settings

    Menu > General Description Quick Charge Quick Charge is a feature that rapidly charges the device connected to the USB 3.0 port. Enables Quick Charge. Disables Quick Charge. NOTE • The charging speed may vary depending on the device. OSD Lock This feature disables the configuration and adjustment of menus.
  • Page 47: Troubleshooting

    TROUBLESHOOTING Nothing is displayed on the screen. Is the monitor's power cord plugged in? • Check if the power cord is correctly plugged into the power outlet. Is the power LED on? • Check the power cable connection and press the power button. Is the power on and the power LED •...
  • Page 48 The screen retains an image. Does image sticking occur even when the • Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. monitor is turned off? • To extend the lifetime of the monitor, use a screensaver. Screen display is unstable and shaky.
  • Page 49 • Be sure to install the display driver from the display driver CD (or diskette) that comes with your display. Or, you can also download the driver from our web site: http://www.lg.com. • Make sure to check if the graphic card supports Plug and Play function.
  • Page 50: Product Specification

    PRODUCT SPECIFICATION LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen Color Depth HDMI 8-bit color is supported. DP (DisplayPort) 8-bit / 10-bit color is supported. Pixel Pitch 0.22908 mm x 0.22908 mm Resolution Max Resolution 3840 x 1600 @ 75 Hz Recommended Resolution 3840 x 1600 @ 60 Hz Video Signal...
  • Page 51 Environmental Operating Conditions Temperature 0 °C to 40 °C (32 °F to 104 °F) Conditions Humidity Less than 80 % Storing Conditions Temperature -20 °C to 60 °C (-4 °F to 140 °F) Humidity Less than 85 % Dimensions Monitor Size (Width x Height x Depth) With Stand 897.2 mm x 466.2 mm x 230.4 mm (35.3 inches x 18.3 inches x 9.0 inches)
  • Page 52: Factory Support Mode

    Factory Support Mode (Preset Mode, HDMI/ DisplayPort/ USB-C PC) Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1152 x 864 54.347 60.05 1280 x 720 1280 x 1024 63.981...
  • Page 53: Hdmi Timing (Video)

    HDMI Timing (Video) Wireless module (WB1NP6) Specifications Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Bluetooth 640 x 480p 31.47 Frequency range Output power (Max.) 720 x 480p 31.47 2400 to 2483.5 MHz 10 dBm 720 x 576p 31.25 • As band channels can vary per country, the user cannot change or adjust the operating frequency.
  • Page 54 LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, Model and handling) upon email request to opensource@lge.com.

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