Troubleshooting; Common Problems - Philips 109B7 User Manual

Troubleshooting

Safety Precautions and Maintenance
• Other Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
problem?
No Picture
(Power LED not lit)
No Picture
(Power LED is flashing
green)
No Picture
(Power LED is green)
Screen doesn't show
when you turn on the
monitor
No color or intermittent
color
Color appears blotchy
Missing one or more
colors
Dim Picture
Picture is too large or
too small.
• Troubleshooting
Check these items
Make sure the Power cable is plugged into the power
outlet and back of the monitor.
Power button in the front of your monitor should be in the
ON position.
Disconnect the monitor from the power outlet for about
one minute.
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
Make sure the Brightness and Contrast controls are set
correctly.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
If you are using a non-VESA-DDC standard video card,
turn the DDC1 / 2B feature Off.
The picture may need degaussing.
Remove any nearby magnetic objects.
Face the monitor toward the East for the best picture
quality.
Check the Color Temperature.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Adjust the Brightness and Contrast controls.
Check your video card and it's owner's manual
instructions for it may be a non-VESA-DDC Standard
card.
Adjust the Horizontal and/or Vertical Size.
Adjust the Zoom.
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