Troubleshooting - Amana ACC6356KFW User Instructions

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://www.amana.custhelp.com.
In Canada, visit http://www.amanacanada.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
PROBLEM
Nothing will operate
Cooktop will not operate
Excessive heat around
cookware or cooktop
Cooktop cooking results
not what expected

TROUBLESHOOTING

POSSIBLE CAUSES AND/OR SOLUTIONS
Has a household fuse blown, or has a circuit breaker tripped? See Installation Instructions.
Is the cooktop wired properly? Replace the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Is the control knob set correctly? Push in knob before turning to a setting.
On some ceramic glass models, is the "Cooktop Lockout" set? See "Coil Elements and Burner
Bowls" section.
Is the cookware the proper size? Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Is the proper cookware being used? See "Cookware" section.
Is the control knob set to the proper heat level? See "Cooktop Controls" section.
Is the appliance level? Level the appliance. See the Installation Instructions.
On coil element models, is the element inserted properly? See "Coil Elements and Burner Bowls"
section.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
7