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Problem
Solution
you have closed the lid properly (the
lever must be properly locked);
you have not filled the water
reservoir beyond the MAX level;
the sieve in the centre of the pod
holder is not clogged. If the sieve
is clogged, unclog it by rinsing the
pod holder under a running tap. If
necessary, use a washing-up brush or
a pin to unclog the sieve;
you have put the coffee pod properly
in the centre of the pod holder;
the sealing ring is not stuck under the
edge of the water distribution disc;
the water drops on the worktop are
not the result of placing or removing
the water reservoir or removing used
coffee pods;
you do not remove the water
reservoir when the coffee machine
is heating up. This may cause water
that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips
Consumer Care Centre in your
country.
The lid cannot
A vacuum may have temporarily
be opened.
formed under the lid.
Switch off the machine. Pull the lever
up as far as it goes and wait 24 hours
before you open the lid. You may
need to use quite some force.
Make sure that the sieve in the
centre of the pod holder is not
clogged. If the sieve is clogged, unclog
it by rinsing the pod holder under
a running tap. If necessary, use a
washing-up brush or a pin to unclog
the sieve.
Make sure you do not move the
SENSEO
®
machine. Moving the
machine, placing it outdoors or in a
cool or cold environment does not
accelerate the unlocking of the lid.
Do NOT put the SENSEO
machine in the fridge or freezer,
as this does not accelerate the
unlocking of the lid.
If problems continue to occur,
contact the Philips Consumer Care
Centre in your country.
The coffee
Perhaps the sieve in the centre of
machine
the pod holder is clogged. If the sieve
produces less
is clogged, unclog it by rinsing the
coffee than
pod holder under a running tap. If
before.
necessary, use a washing-up brush or
a pin to unclog the sieve.
Descale the machine (see chapter
'Descaling').
The SENSEO
®
You have not flushed the machine
coffee machine
properly before first use. As a result,
brews only a
the boiler is not or not completely
small quantity
filled. Flush the machine properly (see
of coffee or
chapter 'Preparing the machine for
no coffee at all
use') before you brew another cup
when it is used
of coffee.
for the first
time.
4222.200.0046.3
Problem
Solution
The lid cannot
Perhaps a used coffee pod is sticking
be closed
to the water distribution disc. If this is
properly.
the case, remove the used pod.
The machine
Contact the Philips Consumer Care
has been
Centre in your country.
stored in a
room that was
not frost-free.
The SENSEO
®
Make sure that:
coffee is not
strong enough.
you have used the correct number
of pods and have pressed the right
button. Use 1 pod in combination
with the 1-cup pod holder
the 1-cup button
in combination with the 2-cup pod
holder
°°
you have placed the coffee
pod(s) properly in the centre of
the pod holder, to prevent water
from escaping along the edge of the
pod(s). When you use two coffee
pods on top of each other, make
sure that the convex sides of both
pods point downwards and press the
pods lightly into the pod holder;
you have not used the same pod
twice by accident;
the coffee in the pod is evenly
distributed;
If you prefer a more robust flavour,
SENSEO
stronger blend are available.
The SENSEO
®
If you prefer a milder flavour,
coffee is too
SENSEO
strong.
blend are available.
The coffee
Do not use cups that are too large,
is not hot
as they cause the coffee to get cold
enough.
more quickly. When you use cups,
make sure they have a capacity of
150ml. When you use a mug, make
sure it has a capacity of 280ml.
®
Water and
Your SENSEO
steam have
technical malfunction and has drained
leaked from
all water for safety reasons. The
the bottom of
machine is blocked and does not
the appliance
function anymore. For assistance,
in a fast way.
please visit our website www.senseo.
com or take the machine to a Philips
service centre.
and
°
. Use 2 pods
°
and the 2-cup button
°°
;
®
coffee pods with a
®
coffee pods with a milder
®
machine has a
4/4
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