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If you need service or assistance,
we suggest you follow these five steps:
Performance
problems
often result
from little things you can find and fix
yourself without tools of any kind.
If nothlng operates:
l
Is the power
supply
cord
plugged
into a live circuit with the proper
volt-
age? (See "Installation
Instructionsl')
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
If the oven will not operate:
l
Is the Oven Selector
turned
to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven
Temperature
Control
turned to a temperature
setting?
If surface elements will not operate:
l
Have
you checked
your
home's
main fuses or circuit breaker
box?
l
Are the surface elements
plugged
in
all the way?
l
Do the control
knobs turn?
If surface
element
control
knob(s)
will not turn?
l
Did you push in before trying to turn?
If the Self-Cleanlng
cycle
will not
operate:
l
Are the Oven
Selector
and
Oven
Temperature
Control
set on CLEAN?
l
Does the clock
show the correct
time of day?
l
Is STOP TIME set ahead
to the time
you want
the cleaning
cycle
to
stop?
l
Is the Lock Lever all the way to the
right?
If the exhaust fan does not shut off:
l
Are you using the surface
elements,
lower
oven,
or broiler
while
the
microwave
oven is on? [See note on
page 7.1
l
Is the temperature
around
the mi-
crowave
oven
more
than
120°F
[ 49"C)?
If cooking
results are not what you
expected:
l
Is the range
level?
l
Are you using pans recommended
in the
Cooking Guide?
l
If baking,
have you allowed
lY2 to 2
inches
(4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated
the oven as the
recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unit being
used?
See
the
Cooking Guide
for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool
COOL-LINE@ serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained
Con-
sultants. The Consultants
can instruct
you in how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
26
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