Troubleshooting - Sealy posturematic Owner's Manual

Troubleshooting

In the event the Adjustable Base fails to operate, investigate the problems and possible solutions provided below.
R E M O T E C O N T R O L L E D
I L L U M I N A T E S A N D A P P E A R S
N O R M A L , B U T W I L L N O T
O P E R A T E B E D
1 Is the power cord plugged into a working and
grounded electrical outlet?
N O T E :
A grounded, electrical surge protection device is
recommended (not supplied).
2 Test outlet by plugging in an appliance you
know works properly.
3 Check low amp fuse on the control box under
bed. Replace fuse if blown.
N O N E O F T H E F U N C T I O N S O N T H E
A D J U S T A B L E B A S E W I L L O P E R A T E
1 Re-program the remote control (as indicated
in the Manual provided with this product, for
programming procedures).
2 Unplug the power cord. After 45 seconds, plug
in to electrical outlet. This should reset the
electronic components.
3 The home electrical circuit breaker may have
been tripped. Reset circuit breaker if needed.
4 Check surge protection device or electrical
outlet to insure working order. Test outlet by
plugging in a known working appliance.
5 Check low amp fuse on control box under bed.
Replace fuse if blown.
12
R E M O T E C O N T R O L F U N C T I O N
K E Y S W I L L N O T I L L U M I N A T E
1 Replace batteries in the remote control.
2 Check that batteries are installed properly.
H E A D O R F O O T S E C T I O N
F U N C T I O N K E Y W I L L E L E V A T E
B E D , B U T W I L L N O T R E T U R N
P O S I T I O N
1 Your bed may be obstructed preventing
smooth operation. Remove obstructions from
around and under the bed.
2 Check that head section has clearance from
headboard or wall.
3 Headboard may be too close the edge
of the mattresses. Verify a 38 to 50 mm
distance between headboard brackets
and mattress. Adjust if required.
A C T I V A T I N G H E A D O R F O O T L I F T
F U N C T I O N C A U S E S " P U L S I N G "
O R " S T U T T E R I N G " W H E N
O P E R A T I N G F E A T U R E
1 Check batteries and installation in remote.
2 Assure that the function key is pressed directly
and firmly.
3 Radio frequency interference from other
normal operation.
M A S S A G E M O T O R S S E E M
E X C E S S I V E L Y L O U D
D U R I N G O P E R A T I O N
1 Hard surface flooring may cause added
vibration. To correct, place carpet pieces or
rubber furniture cups under each leg or castor
of the bed.
2 Elevate the head or foot section a short
distance (with the remote control) to realign
the lift / lower mechanisms with the bed
support platform.
3 Check that the bed is not in direct contact with
a wall, nightstand, or other object that may
cause vibration or noise.
4 If Adjustable Base is installed on top of a bed
frame, check that the massage motors are not
causing bed frame (or bed frame components)
to vibrate or rattle.
5 Check that the headboard attachment
hardware is tightened firmly (if used).