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Related Manuals for PABX CDX-CP832
Summary of Contents for PABX CDX-CP832
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Page 2: Table Of Contents
-------------------------------------------------------------------------------------- Table of Contents Chapter 1 Brief Introduction ........................1 Main Function Features.......................... 1 Chapter 2 Technology parameter and Construction .................. 3 2.1 Technology parameter ........................3 2.1.1 Capacity..........................3 2.1.2 Interface Type ........................3 2.1.3 Perpheral Interface......................4 2.2 System Appearance .......................... 4 2.2.1 CP832 Series Appearance .................... - Page 3 -------------------------------------------------------------------------------------- 4.4.2 Weekend Mode Setting ..................... 13 4.5 C.O.Lines Status Setting......................... 14 4.5.1 Enable C.O. Lines......................14 4.5.2 Disable C.O. Lines ......................14 4.5.3Trunk Lines(C.O.lines) Working Assignment(UCD) ............14 4.6 Setting Operating Mode........................15 4.6.1 Setting Auto-attendant Mode (OGM) for C.O. line............15 4.6.2 OGM Busy Process in Auto-attendant Mode...............
- Page 4 -------------------------------------------------------------------------------------- 4.13.2 Clear Certain Private Password..................26 4.13.3 Clear All Private Passwords ................... 26 4.14 Exts. Using C.O.Lines Access ...................... 26 4.14.1 Assign Exts. Outgoing to Certain C.O.Line / to Clear in day mode......26 4.14.2 Assign Exts. Outgoing to Certain C.O.Line / to Clear in night mode ......27 4.15 Flexible Extension Number .......................
- Page 5 -------------------------------------------------------------------------------------- 5.12 Call Pick up ..........................36 5.12.1 Pick up a certain ringing Extension ................36 5.12.2 Pickup a certain C.O. Line call..................36 5.12.3 General Call Pickup ......................36 5.13 Call transfer(External Call) ......................37 5.14 Three Way Conference ......................... 38 5.15 C.O.
- Page 6 -------------------------------------------------------------------------------------- Appendix I Internal Hotline function .................... 53 Appendix II Abbreviated-dialing....................54 Appendix III IP dialing........................54...
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Page 7: Chapter 1 Brief Introduction
--------------------------------------------------------------------------------------------------------------------------------- Chapter 1 Brief Introduction CP/TP-832 system belongs to CDX8000 series PABX, they were developed by our company in many years. For the design, it’s used by the professional communication control theory; For the quality, it’s used by the industrial parts; For the production, it’s used by the standard of ISO9001, it has the features of good quality of connection, reliable &... - Page 8 --------------------------------------------------------------------------------------------------------------------------------- lines freely. Start Auto-Detected: This system can auto-detected all the important parts and shield the bad parts to let the system into the common use; and also can detect by PC management software for easy maintainence and repair. Remote Control Programming: It can sustain remote maintenance, process remote control programming, detect and maintain, which facilitate the users to install and test, and provide quick and effective service to users.
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Page 9: Chapter 2 Technology Parameter And Construction
--------------------------------------------------------------------------------------------------------------------------------- Chapter 2 Technology parameter and Construction 2.1 Technology parameter 2.1.1 Capacity Internal line: 16- 32 Ext. Ports Expansion-- 8 ports per unit External line (loop circuit trunk): 4-8 Ports Expansion-- 4 ports per unit (CP832 Series) 2 ports per unit (TP832 Series) keyphone: 1-4 Ext. -
Page 10: Perpheral Interface
--------------------------------------------------------------------------------------------------------------------------------- 9. Power Supply Voltage: AC80V-260V, 50-60Hz 2.1.3 Perpheral Interface 1. External broadcasting interface: output audio level-----maximum 2.0 V 2. External music Input audio level: generally 500 MV, maximum 2.5 V 3. PC serial DB9 Interface (RS232): Connect with the PC, over PC486 2.2 System Appearance 2.2.1 CP832 Series Appearance Front View(fig.1) -
Page 11: Tp832 Series Appearance
--------------------------------------------------------------------------------------------------------------------------------- Full configure 832 rear view(fig.4) ①Indicator Light ②1-4 C.O.Line Port ③01-16 Exts. Port ④5-8 C.O.Line Port ⑤17-24 Exts. Port ⑥25-32 Exts. Port ⑦Broadcast Interface ⑧External Music Interface ⑨PC & Backup Battery Interface ⑩AC110-220V Power Socket 2.2.2 TP832 Series Appearance ①... -
Page 12: Chapter 3 Expansion & Installation
--------------------------------------------------------------------------------------------------------------------------------- Chapter 3 Expansion & Installation 3.1 System basically configured This system basically configured is 4 C.O lines and 16 extension lines: A、Normal supply power switch B、832-416 main board ( just with first line operator) Note: in bascally configure tpye system not include CID expand board and PC function(need to buy activation code),and not include door opener expand board, keyphone connect board. -
Page 13: System Installation Step
--------------------------------------------------------------------------------------------------------------------------------- 3.5 System Installation Step Before installation, please read following installation attention items and other instructions carefully. Before installation, please check all the parts if have any looseness, take care the supply power switch if is shut down. System host installation well, connect with the C.O lines to the ports and also extension ports. -
Page 14: Connection To Storage Battery
--------------------------------------------------------------------------------------------------------------------------------- Unless the equipment is disconnected, please don't touch the broken part of the wiring or any connection ends. Note: Lightning stroke is an accident, which will not be regarded as normal maintenance. 3.6.1 Connection to Storage Battery Adopting secondary power source, the system can be linked to storage battery (DC24V). Ensure that its positive pole is connected to the red socket and negative pole to black one (in order not to break down power supply of the system). - Page 15 --------------------------------------------------------------------------------------------------------------------------------- ◇ PC function interface Suite: many PC functions including PC set, PC display, hotel management and PC recorded & download. ◇ Second Line Long Time Operator: over 60secs for each line. ◇ Key Phone Expansion Board ◇ 4 Lines Key Phone ◇...
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Page 16: Chap 4 System Programming
--------------------------------------------------------------------------------------------------------------------------------- Chap 4 System programming 4.1 Before programming All the programming can be carried out on normal phone, PC management software and 4 lines key phone, following details instruction carried on normal phone. Trunk means telephone line, connect with the Line1-line8 of this system, also called C.O.line;... -
Page 17: Change The Password
--------------------------------------------------------------------------------------------------------------------------------- 4. Programming telephone is EXT601, 602, 603, 604 and the first operator(Ext.602) and the second operator(Ext.601) 4.2.2 Change the Password Format: 0 9 EFGH # Explanation: EFGH is the new system password. Description: to change the password of system programming. Example: Changing the system password from “0000”... -
Page 18: System Date/Time And Charge Setting
--------------------------------------------------------------------------------------------------------------------------------- Description: when the extensions in indirect dialing-out mode want to call outward form the free C.O.line ,he should dial outgoing code first. Default setting is 9. Call-operator code is the code when the extension want to call operator(first and sencond) directly, he can dial the code instead dial operator number.(refer 5.14) When Outgoing code X=1- 9 then call-operator code is 0,this is default code. -
Page 19: Select C.o.line Charge Mode
Description: To set system charge mode into reverse charging mode,while detecting the reverse signal (Provide by telecom company) for the charge list start time, after the PABX have detected the reverse signal, it will generate the charge list. -
Page 20: C.o.lines Status Setting
--------------------------------------------------------------------------------------------------------------------------------- 0 4 9 0 0 # to set from Monday to Sunday as work day ; this is default setting 0 4 9 0 W # to set week W as work day 0 4 9 1 0 # to set from Monday to Sunday as weekend day 0 4 9 1 W # to set week W as weekend day. -
Page 21: Setting Operating Mode
--------------------------------------------------------------------------------------------------------------------------------- use trunk line1, then line2, line3,….line8,circulating). This setting can avoid the user always use some trunk lines. this is default setting. Format: 0 6 2 1 # Description: This setting make the system use trunk lines in sequence, it means the system always choose the trunk line of lower number if available. -
Page 22: Crbt (Directly Ringing While Play Ogm Process In Auto-Attendant Mode)
--------------------------------------------------------------------------------------------------------------------------------- Description: When the C.O.line is in operator mode, the Operator attendant ringing extension (setting refer 4.10.2 & 4.10.3)will be ringing when calling in, the caller can hear the ringring tone. Operator mode or auto-attendant mode, certain C.O.line just can be in one status, but if set the certain C.O.line into auto-attendant mode, the operator mode will be canceled automatically. -
Page 23: Monitoring The Recorded Ogm And Setting To Three Paragraph Mode
--------------------------------------------------------------------------------------------------------------------------------- OGM 1 recording (8 seconds), this is the first OGM, usually it is for company greeting, for example, you may record ”This is ABC company, Pls dial extension number or dial “0” for operator. Thanks you for calling.” OGM 2 recording (6 seconds), this is the second OGM, usually it is for C.O. line dial extension and this extension is busy, if you want to transfer this calling to other extension, you may record “Sorry! This extension is busy. -
Page 24: Holding Music Source Setting & Monitoring
--------------------------------------------------------------------------------------------------------------------------------- Description: to play and minitor one paragraph OGM : 1. After performed above two commands(1200# or 1300#), system will change to one paragraph OGM mode automatically. 2. After performed 12M#、13M# two commands, system will change to three paragraphs OGM mode automatically. 3. -
Page 25: Called Extension No Answer Process
--------------------------------------------------------------------------------------------------------------------------------- extension is busy, then the system cut off the line; this is the default setting. Format: 1650# Description: when the called extension is busy, the call transferred to operator. Format: 1656# Description: when the called extension is busy,the call transferred to the operator attendant ringing extension. -
Page 26: Fast Dialing Operator
--------------------------------------------------------------------------------------------------------------------------------- the second operator will ringing. 3、In operator mode, this setting doesn’t change the ringing extension assignment 4.9.2 Fast Dialing Operator Format: 1 5 2 0 # default setting. Description: enable the extensions dialing call-operator code to call the operator quickly, Format: 1 5 2 1 # Description: disable the extensions to dialing call-operator code to call the operator quickly. -
Page 27: Ringing Extensions Assignment/ To Cancel In Night Mode
--------------------------------------------------------------------------------------------------------------------------------- Format: 3 0 M N 1 # Description: Disable No. N Ext. ring when calling of No. M C.O. line come in while system in day mode. Format: 3 0 M # Description: Disable all Exts ring when calling of No. M C.O. line come in while system in day mode. -
Page 28: Dialing-Out Mode Setting
--------------------------------------------------------------------------------------------------------------------------------- 4.11 Dialing-out Mode Setting 4.11.1 Indirect-dialing-out mode setting Format: 2 1 #: Description: Indirect-dialing-out mode for all the Exts (dialing outgoing code 9 first for outwarding , outgoing code setting refer to 4.2.6). Format: 2 N 1# Explanation: N: the Ext. series No., N = 01 – 32 (N=01 means Ext.601 …… N=32 means Ext.632) Description :Indirect-dialing-out mode for No. -
Page 29: Class Assignment For All Extensions
--------------------------------------------------------------------------------------------------------------------------------- Example: Set Ext.621 outgoing call duration to 8 minutes,then input 62108# Format: 6 N 0 0# Description: clear the No. N Ext. outgoing call duration restriction. 4.12.2 Class Assignment for All Extensions Format: 4 4 L # Assign dialing-out class L for all Exts in day mode 4 5 L # Assign dialing-out class L for all Exts in night mode. -
Page 30: Setting Restriction Item A
--------------------------------------------------------------------------------------------------------------------------------- 4.12.3 Setting Restriction Item A Format: 4 1 Q ABCDEFGH# Explanation: ABCDEFGH: the initial digits of the calling number to be locked, it can be from 1-digit to 9-digits or * represent all number, it should be ended with # if less than 8-digits. -
Page 31: Assign Special Calling-Out Number For Class 0
--------------------------------------------------------------------------------------------------------------------------------- 1. Item B can lock 16 groups of initial digits. 2. Restrict Item B only work for dialing-out class 5. Format: 4 2 Q # Explanation: Q: The group series from 01 to 16. Description: to clear the call-out restriction of certain numbers of group Q. Format: 4 2 # Description: to clear all the call-out restriction of certain numbers of item B Example: Ext.654 &Ext.678 is be assigned dialing-out class 5 in day mode, now you want they... -
Page 32: Private Password Setting/Clearing
--------------------------------------------------------------------------------------------------------------------------------- with initial digits – 0592,17900, 2,8, First input 44310# 45310#(refer4.12.2); then input 43010592#, 430217900#,43032#,43048# 4.13 Private Password Setting/Clearing 4.13.1 Set Private Password for User Format: 5 UV WXYZ L# Explanation: UV: private password sequence number, UV= 01 - 99,(not Extension No.) WXYZ: 4 digits password, can’t less 4 digits L: service class of private password (refer to 4.16.2) Description: Set the No. -
Page 33: Assign Exts. Outgoing To Certain C.o.line / To Clear In Night Mode
--------------------------------------------------------------------------------------------------------------------------------- 4.14.2 Assign Exts. Outgoing to Certain C.O.Line / to Clear in night mode Note: If you not use day/night function, you needn’t to set this settings. Format: 71MN0# Assign the extensions N outgoing to use the certain C.O.line (M) in night . 71M0# All extensions can use co line M in night mode. -
Page 34: Assign All Extension Numbers
--------------------------------------------------------------------------------------------------------------------------------- 4.15.2 Assign All Extension Numbers Format: 9 0 0 0 L K# Explanation: L: the length(digits) of new extensions numbers L=3、4 K: first digit of new extensions number K=01-32 Description: Change old Ext numbers to new Ext numbers from K01 to k32 or K001 to K032 in sequence.It can change all the extension numbers one time,it is a quickly way to change the extension’s number. -
Page 35: Call Forward Time
--------------------------------------------------------------------------------------------------------------------------------- 4.16.3 Call Forward Time Format : 1 8 4 TT# Explanation: TT:seconds 01-99 default setting is 20 seconds Description: When one extension setting Call forwarding when Ext is busy or nobody available when the system call it ,after TT seconds it is not pick up, then the call will tranfer to the setting extensions automatic. -
Page 36: Extension Alarm Time Setting
--------------------------------------------------------------------------------------------------------------------------------- power off. Format: 1 7 1 # Description: The Call forwarding settings will be stored if power failure (system default setting) 4.18 Extension Alarm Time Setting Format: 0 5 # Description: Clear all extensions' alarm setting Format: 0 5 N # Explanation: N :Extension series No (01-32) (N=01 means Ext.601 ……... -
Page 37: Internal Cid Mode(Transmit Mode) Setting
--------------------------------------------------------------------------------------------------------------------------------- 4.19.2 Internal CID mode(transmit mode) setting Format: 1 8 1 0 # FSK mode(Default setting) 1 8 1 1 # DTMF mode Format: 1 8 1 2 # FSK mode 1 8 1 3 # DTMF mode 1 8 1 4# Auto mode(Default setting) 1 8 1 5# always FSK&DTMF mode... -
Page 38: Chap 5 Operating Instruction
--------------------------------------------------------------------------------------------------------------------------------- Chap 5 Operating Instruction Important Note ： 1、 If the Ext. is in indirect-dialing-out mode(refer 4.15), no need to dial the office code(default setting is *) which is in [ ] in following operation. In examples we suppose the Ext. is in indirect-dialing-out mode if don’t explain specially. -
Page 39: Day/Night Automatic Mode
--------------------------------------------------------------------------------------------------------------------------------- [*] # 2 1 # Switch the system to night mode. 1、The default mode is day mode. 2、The command can be inputted only by Programming Extensions ( Ext. 601, 602, 603, 604 and the first operator and the second operator) , not in programming mode. 3、[*] means If the Ext. -
Page 40: Switch The Holding Music Source Form External&Internal
--------------------------------------------------------------------------------------------------------------------------------- [*] # 2 7 N # : Clear busy (or nobody available) forwarding setting for No.N Ext. [*] # 2 7 # : Clear busy (or nobody available) forwarding setting for all Ext. [*] # 2 5 # : Clear any settings of call forwarding for all Ext. whether directly forwarding setting or busy (nobody available) forwarding setting. -
Page 41: Automatically Callback Busy (Booking C.o. Line)
--------------------------------------------------------------------------------------------------------------------------------- 5.8 Automatically Callback Busy (Booking C.O. line) Format: [*] # 0 then hang up. Description: Allows you to make the Ext. ring back automatically when any C.O. line become free Example: At indirect-dialing-out mode, the user want make the Ext. ring back automatically when any C.O. -
Page 42: Secretary Function (Outgoing Call Transfer Function)
--------------------------------------------------------------------------------------------------------------------------------- 2. The charging system will record the bills of private password if system have charge function. 3、Allow you to redial 5.11 Secretary Function (Outgoing Call Transfer Function) Format: Pat the hook (or press the FLASH button) then dial the Ext. number Description: This function let you make an outgoing call from one Ext then divert and connect other Ext. -
Page 43: Call Transfer(External Call)
--------------------------------------------------------------------------------------------------------------------------------- pick up a call according to follow sequence: 、External call in 、C.O.line call transfer 3th、Receiver calling(Call on holding) 、Doorphone calling 、Intercom calling Example: A is on seat of the Ext.602, B is on the seat the Ext.618. Ext.617 is ringing and B is out of room, A pick up hangset of Ext.602, press #9 to pick up the incoming call. -
Page 44: Three Way Conference
--------------------------------------------------------------------------------------------------------------------------------- continue to pat the hook until the error massage is disappear. 6. A make invalid operation or B is busy, After System indicate with “du-du-du” for 10 seconds then A should pat the hook to restore the call and repeat the tranfer operation. 7. -
Page 45: Restore C.o. Line Reservation
--------------------------------------------------------------------------------------------------------------------------------- Description: Extension N is talking with C.O. line A and at this time B calling in , Extension N Pat the hook and press # # to make A in state of caller On Holding( A is hearing music while waiting ). -
Page 46: Call Switch (Call Pick Up During Conversation)
--------------------------------------------------------------------------------------------------------------------------------- 5.18 Call Switch (call pick up during conversation) While an Ext. talking with a CO. line , an Ext. or a doorphone, the other CO. line calling in or the other doorphone call in and should ring this Ext., you will hear prompts beep tone( the beep for doorphone calling and CO. -
Page 47: Intercom Calling At Indirect-Dialing-Out Mode
--------------------------------------------------------------------------------------------------------------------------------- 5.20.2 Intercom calling at indirect-dialing-out mode Format: Dial the Ext. number directly. 1、Intercom calling is free of charge, 2、Allow you to redial 5.21Connect with Operator Directly Format: [*] 0 Description: Extensions will connect with operator directly 1. The first operator will ringing first ,and while it is busy the second operator is ringing. 2. -
Page 48: Reporting Of Ext Number For Caller Id Phone (Optional)
--------------------------------------------------------------------------------------------------------------------------------- 5.24.2 Reporting of Ext number for Caller ID phone (Optional) Format: [*] # 62 Example: Pick-up Ext.626 (caller ID phone), Input #62, after hear a du then hang up, you can see the extension’s physical series number & current call number from the telephone: 26 626 5.24.3 Reporting of System time (Optional) Format: [*] # 63... -
Page 49: Call Forwarding When Ext Is Busy Or Nobody Available
--------------------------------------------------------------------------------------------------------------------------------- Description: Use manager’s Ext. to make this operation, abcd is the Secretary No.N Ext.umber. Allows the manager Ext user to transfer incoming calls automatically to Secretary Ext. [*] # 81 # then hang up to clear this function 5.27 Call Forwarding When Ext is Busy or Nobody Available Format: [*] # 82 abcd then hang up: If an Ext is busy or nobody available after 20 seconds(refer 4.16.3) [*] # 82 # then hung up: to clear this function. -
Page 50: Clear Extension Function Setting
--------------------------------------------------------------------------------------------------------------------------------- 5.30 Clear Extension Function Setting Format: [*] # 8 0 Description: This command will clear all function that extension set, such as No disturbing/Call divert/Call forwarding/C.O. line booking/Alarm clock etc. This command has no effect to other extension. 5.31 Broadcasting call Broadcasting : Pick-up phone + # 8 6 Description: After input this command, the extension will connect to a broadcast port which connect to a broadcast system.(refer 3.3) -
Page 51: Chap 6 Maintenance & Troubleshooting
--------------------------------------------------------------------------------------------------------------------------------- Chap 6 Maintenance & Troubleshooting Breakdown Cause Solution Check the power socket and Running light Power off malfunction Power supply No sound from Disconnected wiring or malfunction of Reconnect the wiring or try to remove the extension telephone. telephone’s failure Bad connection Screw down the joint Cacophony... -
Page 52: Chap 7 Glossary
--------------------------------------------------------------------------------------------------------------------------------- Chap 7 Glossary Programming extension---------------Extension Ext.601,602,603,604 and the first&the second operator Priority access and monitoring Extension-----------Two Operators(the first&the second operator) Keyphone interface----------------------1-4 extension port N--------------------------------------------Series number of the extensions (01-32 with corresponding input ports 601-632) (two digits) M-----------------------------------------------Series number of the CO line (No.1-8 with corresponding input ports of Line 1- 8, two digits) EFGH----------------------------------------Programming Password abcd-----------------------------------------Number of the extension and Exts.Group,(10-8999,except for... -
Page 53: Chap 8 Default Settings
--------------------------------------------------------------------------------------------------------------------------------- Chap 8 Default settings • Operating mode: All C.O. line in Operator mode • Original EXT number: 601 to 632,Exts.Group number: No Setting • The system is transfer condition, indirect mode can fast dial. • Outgoing code is 9,Office code is * •... -
Page 54: Chap 9 System Programming & Operation Instruction
--------------------------------------------------------------------------------------------------------------------------------- Chap 9 System Programming & Operation Instruction 9.1 Index of Basic Operation No. Description Format Start the System Programming （*）#* EFGH Return to Default Setting 0000# Outgoing Code Setting 0000X# Function code & Office code Function code *,office code # 000010# setting Function code #,office code *... - Page 55 --------------------------------------------------------------------------------------------------------------------------------- Enable C.O. Lines 0600# Enable C.O.Lines Disable C.O. Lines 0610# (for TP832) Enable M C.O. Line 060M# Disable M C.O. Line 061M# assign the different trunk lines working 0620# C.O. Lines Working averagely Assignment use trunk lines in sequence 0621# Operator mode for all CO lines Operator mode for M CO line...
- Page 56 --------------------------------------------------------------------------------------------------------------------------------- Transfer to operator 161#或 1610# Call back the extension 162# System option for transfer to a no answerr Ext Don’t call back 163# Line break when busy 165# Dialing Extension Busy process Transfer to operator 1650# Cut off C.O.Line 166# No Answer process Transfer to operator...
- Page 57 --------------------------------------------------------------------------------------------------------------------------------- Clear all exts. 31M# Add restriction 41 QQABCD # Restriction Item A Clear all restriction item A 41 # Clear group QQ 41 QQ # Add restriction 42 QQABCD# Restriction Item B Clear all restriction item B 42 # Clear group QQ 42 QQ # Add initial digits...
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Page 58: Index Of System Programming
--------------------------------------------------------------------------------------------------------------------------------- Allow all exts. use C.O. M 71 M 0 # Restrict all exts. use C.O. M 71 M 1 # Allow ext.N use all C.O. line 71 N 2 # Restrict ext.N use all C.O. lines 71 N 3 # Single Ext. -
Page 59: Internal Hotline Function
--------------------------------------------------------------------------------------------------------------------------------- Inquiry of Ext. Off-hook+( * ) + # + 6 2 Inquiry of System Time Off-hook+( * ) + # + 6 3 Reporting of System Version Off-hook+( * ) + # + 6 4 Monitoring Off-hook+( * ) +# + 71+M C.O. -
Page 60: Abbreviated-Dialing
--------------------------------------------------------------------------------------------------------------------------------- 189TT# setting hotline waiting time. TT=01-99 Seconds. Explanation: hotline waiting time is the time when the extension in hotline function, waiting time for picking up and calling operator directly, in the waiting period,the extension can dial as normal operation. The operators have not hotline function Appendix II Abbreviated-dialing... - Page 61 --------------------------------------------------------------------------------------------------------------------------------- Format : 8800# disable all C.O.line’s IP dial function, ordinary dialing shouldn’t add IP numbers. 8801# enable Normal C.O.line( trunk line) IP dial function, only call special telephone number use IP prefix number. 8802 # enable special C.O.line( trunk line) IP dial function, only call special telephone number use IP prefix number.
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