Navien NPE-180A Installation Manual page 38

Warranty Exclusions
Navien's Limited Warranty shall be void in the event of an occurrence of any of the
following:
 Improper installation, failure to install in strict compliance with the Installation
Manual procedures, installed by a non-licensed installer, and installation in
violation of applicable rules, laws or building codes.
 Product purchased through the internet, other e-commerce channels, or any
installer that obtained the product from a supplier or distributor not authorized by
Navien.
 Failure to perform annual maintenance, misuse, operation at settings other than
those recommended or specified, noncompliance with instructions or guidelines
set forth in the User's Information Manual.
 Modification or alteration of the product in any manner, including but not limited
to, removal of any component or part, addition of any non-approved components,
relocating or moving the product from its original installation site, or any
accidental or intentional damage to the Product.
 Installer's failure to fully comply with the warranty service and return policy
procedures previously provided to installer and as is available on Navien's website.
Such policies include but are not limited to the installer's failure to first contact
Navien Technical Support while in front of the product for purposes of trouble
shooting the identified problem or issue.
 Any damage, malfunction or failure caused by abuse, negligence, alteration,
accident, fire, flood, freezing, wind, lightning and other acts of God.
 Operating, using or storing the zone pump controller in a corrosive or
contaminated atmosphere or environment.
 Installation at any location outside the United States and Canada.
Other Terms: This Limited Warranty is subject further to the terms and conditions set
forth herein and as may be further specified in the terms and conditions page
located on Navien's website at www.navien.com. WITH THE EXCEPTION OF THIS
LIMITED WARRANTY, NAVIEN DISCLAIMS ANY OBLIGATION OR LIABILITY WITH
RESPECT TO THE PRODUCTS OR THEIR SALE AND USE, AND NAVIEN NEITHER
ASSUMES NOR AUTHORIZES THE ASSUMPTION OF, ANY OBLIGATION OR LIABILITY IN
CONNECTION WITH THE PRODUCTS. THIS DISCLAIMER INCLUDES ANY OTHER
WARRANTIES, EXPRESS, IMPLIED OR STATUTORY RESPECTING THE PRODUCTS OR
ANY PARTS OR COMPONENTS THERE OF, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Navien's total liability for any claim arising hereunder shall not exceed the
purchase price which you paid for the product. NAVIEN SHALL NOT IN ANY EVENT BE
LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR LIQUIDATED DAMAGES OR
PENALTIES, INCLUDING CLAIMS FOR LOST REVENUE, PROFITS OR BUSINESS
OPPORTUNITIES, EVEN IF NAVIEN HAD OR SHOULD HAVE HAD ANY KNOWLEDGE,
ACTUALOR CONSTRUCTIVE, OF THE POSSIBILITY OF SUCH DAMAGES.
38 LIMITED WARRANTY NAVIEN, INC.