Information Codes - Samsung WW9*K5 SERIES User Manual

Troubleshooting

Information codes

If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
4C
• Make sure the washing machine is operating with sufficient water
• Make sure that the cold water tap and the hot water tap are properly
• Clean the mesh filter as it may be clogged.
• Make sure the cold water supply hose is firmly connected to the cold
4C2
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
5C
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service centre.
Operating the washer with the door open.
dC
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Water has overflowed.
• Restart after spinning.
OC
• If the information code remains on the display, contact a local Samsung
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
LC, LC1
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service centre.
52 English
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pressure.
connected.
water tap. If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
connection type.
service centre.
Action
2016-02-17 6:57:44