Troubleshooting - Philips wearable digital camcorder User Manual

Troubleshooting

If a fault occurs, first check the points listed. For further help and other troubleshooting tips,
please also check out FAQ for your camcorder at www.philips.com/support. If you are unable to
find a solution from these hints, consult your dealer or service center.
WARNING: Under no circumstances should you try to repair the set yourself, as this will
invalidate the warranty.
Problem
No response
USB doesn't work
Cannot play track
Video doesn't play
18
Cause
Battery drained
Insufficient camcorder
memory capacity
Camcorder busy
Poor light condition
Loose connection
Wrong OS version
USB driver not installed
Track format not
supported
Plug-in not installed
Software not installed
Solution
Charge the battery (see page 4)
Copy files from your camcorder to your
computer and delete the original to free up
memory space for more new captures.
(see page 14)
Press and hold Delete and
2 seconds to reset your camcorder
Check light conditions
Check connection
Your operation system must be Windows 98SE
or later
Windows 98SE user only: install the USB driver
provided in by-packed CD
Your camcorder can only play MP3 tracks
Please install the Direct X plug-in on Windows
Media Player
Install VideoImpression provided in by-packed
CD and Windows Media Player 9.0+
(www.microsoft.com/downloads)
Shutter for